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Media disruption forecast in 1931

Thanks to Rob Curley, speaking at the Beyond the Printed Word conference in Vienna last week, I discovered this quote from William Allen White, Pulitzer Prize-winning editor and publisher, in 1931:

“Of course as long as man lives someone will have to fill the herald’s place. Someone will have to do the bellringer’s work. Someone will have to tell the story of the day’s news and the year’s happenings. A reporter is perennial under many names and will persist with humanity. But whether the reporter’s story will be printed in types upon a press, I don’t know. I seriously doubt it. I think most of the machinery now employed in printing the day’s, the week’s, or the month’s doings will be junked by the end of this century and will be as archaic as the bellringer’s bell, or the herald’s trumpet. New methods of communication I think will supercede the old.”

William Allen White, April 21, 1931
in a personal letter to Lyman B. Kellogg

White is right. How we access news and information will change. That it is published will not. This is why the goals of publishers do not match those of their distribution network. We are in different businesses. We must understand that if we, newsagents, are to make our own future. Not today or tomorrow but sometime soon our network will lose its value and, I suspect, be cut loose. We must pursue new customer traffic generating models for the future while ensuring the maximum return from the newspaper generated traffic we enjoy in the meantime.

The best connection I can see with the next generation of news and information distribution is through mobile access recharge. These are transactions of fractional value compared to newspaper sales. Today, we make between 18% and 25% on the sale of a newspaper and 5% on the sale of mobile device recharge. I’d expect the mobile device recharge to fall to 3% within the next year. While recharge generates traffic such customers are not loyal and we cannot therefore rely on them for traffic. So, in reality, mobile recharge is no replacement for newspapers.

Core to our challenge is that our channel was created by publishers. For our entire history we have looked to publishers to lead us by providing new products and partnering with us in their own innovations. This cannot continue given that mobile and other non-print distribution models do not require out network. Hence our need to find our own future.

I’ll have more to say on this at a future time. For now, I wanted to share the prescient quote from William Allen White.

Source: Rob Curley, VP New Products development, Washington Post, Newsweek Interactive.

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