Australian Newsagency Blog

A blog on issues affecting Australia’s small businesses, newsagents, media and small business generally.

The art supplier competing with newsagents

Mark
June 2nd, 2008 · No Comments

art_bar2.JPGFor a couple of years we did well with the Mont Marte artist supplies range.  Things went off the rails when they could not supply some items to us while continuing to supply their own retail store in Melbourne as well as customers who ordered the same products direct through their company’s e-commerce website.  Their actions made it clear that they preferred a direct to consumer relationship over their newsagent relationship.  We ditched Mont Marte and replaced them with the Canson rang, an art supplier committed to the retail channel and not seeking to compete with us.  Sales are great and customers are happy that we can more easily get the stock they want.  Mont marte going direct to consumers is not how newsagent suppliers ought to operate.  It will be interesting to see if they have learned their lesson.

Category: art supplies · supplier arogance

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