Australian Newsagency Blog

A blog on issues affecting Australia’s small businesses, newsagents, media and small business generally.

Missing Luke

Mark
June 15th, 2008 · No Comments

luke_corbin.JPGHardly a day goes by at Forest Hill without a customer asking how Luke is doing.  They’re referring to Luke Corbin who left to teach English in Vietnam and travel the world.  Luke managed magazines for us at Forest Hill for two years, putting him in touch with most of our customers over that time.  He juggled near full time work with studies at LaTrobe University.

In retail, you are only as good as your last customer service contact.  Luke was exceptional in the eyes of our customers.  They are genuine in their interest in his travels and whether he will return.  Judging by his blog, Vietnam is proving to be everything he hoped.

Category: Customer Service

0 responses so far ↓

  • There are no comments yet...Kick things off by filling out the form below.

Leave a Comment

no captcha image? hit the refresh button on the rightRequest new captcha image