I was doing some research last night on the Mont Marte art supply range using their website to check out nearby stockists. I searched using several postcodes and each time Art Shed Online in Moorabbin came up in the search results first, listed as a partner.
I decided to widen the search from some Victorian postcodes into New South Wales and Art Shed Online in Moorabbin came up again – even though I asked the Mont Marte website to search for outlets within 5km of each postcode I entered.
The reason for Art Shed Online is listed first in these searches is that it appears to be owned by Mont Marte. That’s the inference from the website setup details at least.
While I have no quarrel with Mont Marte selling direct, I would prefer their website to take a fairer approach in listing stockists. Putting their own outlet ahead of their customers is unfair.
Suppliers should put their customers first, ahead of any direct sales outlet they establish.
I like the Mont Marte offer. I don’t like how they manipulate the search results on their website and treat their customers as second class citizens.