A blog on issues affecting Australia's newsagents, media and small business generally. More ...

A must read report on customer service

Zendesk, developers of excellent help desk software, recently released an excellent report on customer service from Clickfox. It’s relevant to any business with a customer-facing component – like newsagencies. Of particular interest is what people do, how they react, to perceived poor service.

0 likes
Customer Service

Leave a Reply

Your email address will not be published. Required fields are marked *

Reload Image