Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Sunday newsagency management tip: roster to a budget

Mark Fletcher
January 12th, 2014 · 2 Comments

When was the last time you looked at the roster for your newsagents? Do you know the total weekly labour cost for the business? What is is the sales revenue per rostered hour that you are achieving?

These are important questions for newsagency businesses. While our bigger competitors roster with fine precision, we often roster our businesses based on emotion or personal need.

If you want a better return from your business, look at your roster: look at it as an overhead and look at it as an opportunity. make your roster decisions based on business performance data. Do more of what is working and less of what is not. Remove emotion from the equation.

Labour should cost no more than 11% of your sales where sales is revenue for non agency lines plus commission on agency lines.



Category: Management tip · Newsagency management

2 responses so far ↓

  • 1 Bruce // Jan 12, 2014 at 10:54 PM

    Mark, the benchmark used for labour cost. Does that 11% exclude or include an allowance for owner wages please?


  • 2 Mark Fletcher // Jan 12, 2014 at 11:23 PM

    Include Bruce – at market rates.


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