Australian Newsagency Blog

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GNS stock delays impact some newsagents with Back to School

Mark Fletcher
January 21st, 2014 · 9 Comments

Several newsagents have reported delays in receiving GNS supplied Back to School stock. In some cases the newsagents claim significant sales are being lost while in others additional labour costs have been incurred to get back to school packs completed in time. In one case the newsagent has 48 hours to do what they should have two weeks to get done at a leisurely place and using spare time in the roster.


Category: Stationery

9 responses so far ↓

  • 1 shauns // Jan 21, 2014 at 7:19 AM

    last few days of it then next week probally flat out again with all the returns that customers realise they already have at home or the few parents that just don;t buy anthing leading up to it and come in chasing it on the day . Oh well friday we are taking off for 4 days of fishing and relaxing at mission beach so if there is a newsagent from mission beach on here i urgently require some fishing hot spots !


  • 2 P // Jan 21, 2014 at 9:21 AM

    Shauns i have always found the local fish shop to be the best place and they sell ice for the esky as well


  • 3 Aaron // Jan 21, 2014 at 5:19 PM


    Can anyone recommend any alternatives to GNS?

    Really struggling with Text Books as GNS only have a very small range & no stock & called Edsco today & they said at least 48hrs+ to process the order & don’t expect for week…



  • 4 Murray // Jan 22, 2014 at 6:42 AM

    Try , they are pretty quick the timei have used them.

    Personally, the staff at GNS Brisbane have been absolutely fantastic this year. I havent had a problem at all and I think there was only 2 items that they sold out of and i had stock within a week. Keep up the good work Grant and staff


  • 5 Clive // Jan 22, 2014 at 1:11 PM

    Murray, I totally agree. The staff at GNS Brisbane are outstanding and have been very good. I have noticed that they have lifted their standard in the last 12 months and this year hasn’t been anywhere near what it has been in terms of running out of stock. They deserve a pat on the back.


  • 6 Aaron // Jan 22, 2014 at 3:08 PM


    Thanks Murray!

    Placed an order with GNS Monday lunch, received in C.Q. by 1:00pm today. Outstanding service!!!

    Nice touch with the verification & adds a bit of fun to posting. Just got to place a worm in an apple & it made my day….! : – )

    Cheers! =)



  • 7 June // Jan 22, 2014 at 6:44 PM

    A little off topic but the article in the FR today about Smiggle SURELY MUST MAKE
    newsagents wonder whether or not our stationery suppliers SIMPLY MISSED THE BOAT
    Smiggle is about to launch into the UK targeting 9 year olds (and their mums who don’t want their little darlings to feel left out)
    Our offering is very “ordinary” compared with Smiggle – is this our fault or the fault
    of our traditional suppliers?
    Personally I am amazed that Smiggle can open so many stores in Oz and gain such a large market share in such a short time.
    Was this because premier investments saw an opportunity that our current suppliers missed?
    I would love to hear from other newsagents and suppliers as to how this
    occurred and whether or not we are looking for similar opportunities into the future to perhaps claw back part of our stationery business.
    I wonder if officeworks will challenge the smiggle phenomenon??


  • 8 Jarryd Moore // Jan 22, 2014 at 6:58 PM


    Smiggle doesn’t sell stationery. It sells fashion. It sells a feeling. It sells an experience.

    Newsagents can’t compete directly in this space because our product offering is diverse and we have nowhere near the level of consistency amongst even branded stores that would be needed.

    Smiggle works in part because it is a standalone concept. It doesn’t have the baggage that consumers attach to other products in newsagencies.

    Thats not to say some newsagents can’t pick up some business in the fashion stationery market – many can and are doing this. But its not really comparable to the Smiggle offering.

    If newsagenst wanted to claw back that market segment of the stationery business (teen/tween fashion stationery) the only way this could be done is if it were completely unconnected to any newsagency. We’d need outlets in direct competition with Smiggle. Is there enough room in the market for two major competitors in the space? I doubt it.

    Officeworks is in the same boat as newsagents.


  • 9 BrettS // Jan 22, 2014 at 10:30 PM

    To compete in this market you only need to view it in the same way as Marks sells his Plush.
    Spencil is there and in the GNS offering (NSW) make a statement with it.
    Although I think this year a lot of Newsagents have just done that and the stocks are very low.
    But you can go direct and they have been passing on the GNS price when buying.
    Its still a market Newsagentns can own.
    As for product offering I think Spencil is better.


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