A successful newsagent with a growing business told me yesterday that a magazine publisher representative visiting their business was unhappy with the shop and said they would have to report them. The representative said the newsagency looked too much like a gift shop.
This is in a business achieving double-digit year on year growth, a business worth more today than a year ago as a result of lifting gross profit. A business worth more to this publisher than it was worth a year ago. Yet the publisher representative treats the good retailer like a naughty school kid.
No magazine publisher or distributor has the right to complain about how a successful newsagency looks, they gave up thst right when they supported deregulation fifteen years ago.
Have you been told you will reported? If so, please share your story here and out overbearing behaviour.