South Australian newsagents are in a world of pain at the sales counter as Tatts rolls out their new terminals. They are having to deal with the new terminals sitting on the counter next to the old terminals for weeks as the roll-out, commissioning and de-commissioning proceeds.
Newsagents in some other states will understand having endured the same process.
I wonder if Coles, 7-Eleven and other national retail chains would put up with such a disruptive roll-out process.
The impact on a newsagency business is considerable – reduced sales as a result of access to the counter being blocks, OH&S risks, elimination of a busy work area and the knock on effect of these including, in some case, having to hire extra staff to deal with required temporary operational changes – since work cannot be done at the counter.