The roll out of the Opal Card to people using Sydney Public Transport shows how little the Liberal State Government cares about small businesses like newsagents.
The margin being offered is tiny, not fairly or reasonably respecting the time, space and financial comitment to be made by newsagents in offering Opal.
Further, it is being rolled out by epay, a company with a poor customer service track record with newsagents. Plus you have to have extra equipment from epay for topping up Opal cards.
Newsagency competitors like c-stores including 7-Eleven will embrace Opal as it fits their model of tiny margin traffic generating business. This will encourage and force some newsagents to chase it.
If I owned a newsagency in NSW I’d say no to offering Opal. The margin offered by the state government is disrespectful. Plus, my experience is that transport ticket customers are inefficient, they rarely purchase other items no matter how good a deal might be.
The O’Farrell Liberal Government is showing that it is the same as any Government we have seen in Australia for decades when it comes to small business. They treat small business with complete disrespect. We ought to expect no more from hypocrites.