Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

How one customer paid $2.00 for Yours magazine

Mark Fletcher
August 9th, 2014 · 4 Comments

A customer today told me that we charge too much for Yours and that they just paid $2. They bought the Australian Women’s Weekly and Yours at a Coles Express and got Yours for $2.00. They went back later and returned AWW using the refund to buy another title they actually wanted – meaning they got Yours for $2.00. They left reminding me that we charge too much for Yours. Thanks for that Coles & Bauer.


Category: magazines · Ugh!

4 responses so far ↓

  • 1 Jenny // Aug 9, 2014 at 6:33 PM

    Wow, some people have too much time on their hands!
    Coles can have this customer, I wouldn’t want her in my shop.


  • 2 Mark Fletcher // Aug 9, 2014 at 9:33 PM

    Jenny I agree. The lengths she went to to save $1.95.


  • 3 June // Aug 10, 2014 at 4:06 PM

    We have a “no returns” policy for ALL magazines (for obvious reasons), so she wouldn’t have wanted to try and return her AWW to my shop


  • 4 Mark Fletcher // Aug 10, 2014 at 7:53 PM

    I agree June but Coles apparently does permit the refund.


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