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Tomorrow’s news today at Coles Express Goondiwindi

Mark Fletcher
August 28th, 2014 · 15 Comments

colesgoonHere is the display of magazines at Coles Express in Goondiwindi. The photo was taken yesterday morning. Some of the titles in the photo were due to go on sale today.

The local newsagent received their stock early but did not put it out, respecting the contract. Coles, apparently, lives by a different set of rules.

Despite engagement by Network, Gotch, the ANF and me here and on Twitter (to which Coles responded), the magazines were still up at 4:15pm. Shame on you Coles.

8 likes

Category: Ethics · magazines · Ugh!

15 responses so far ↓

  • 1 shauns // Aug 28, 2014 at 7:00 AM

    Didn’t know there was a time frame on getting magazines out

    0 likes

  • 2 MAX // Aug 28, 2014 at 7:16 AM

    When did the mags arrive in Gundy ??

    I have been advised that it is too dangerous to deliver mags at night due to wild kangaroos( They did not mention the tame ones !).
    I am still waiting on my Thursday mags.

    Might have to drive to Goondiwindi to get mags in future.

    3 likes

  • 3 Mark Fletcher // Aug 28, 2014 at 7:31 AM

    Shaun you are not allowed to put them out prior to the on-sale.

    0 likes

  • 4 Carol // Aug 28, 2014 at 11:15 AM

    I will never have that problem because mine are delivered a day later than everywhere else but I think I would put them out if I got them early anyway.

    0 likes

  • 5 June // Aug 28, 2014 at 12:12 PM

    In SA when I was a distribution/retail agency we were allowed to deliver to our
    subbies on the on-sale date but we got our mags the previous day to enable us to
    handle the subs and get them their mags in a timely fashion. I know there were what we called “rogue” newsagents who disobeyed and sold 24 hours before they
    should have and they were dealt with quite severely if they were caught.
    I haven’t been in distribution for some years so I don’t know if that is still happening.
    It was always done so that ALL retailers had a level playing field.

    0 likes

  • 6 shauns // Sep 20, 2014 at 8:32 AM

    Just looking for some info , is anyone else having troubles getting money out of Coles express for newspaper supplies ?

    0 likes

  • 7 Dean // Sep 20, 2014 at 8:52 AM

    no problems with me and I have 3 of their stores

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  • 8 shauns // Sep 20, 2014 at 9:16 AM

    ok thanks Dean

    0 likes

  • 9 Dennis Robertson // Sep 20, 2014 at 12:42 PM

    shauns @post6,

    You probably won’t have to worry about Coles Express not paying for Newspaper supplies much longer. End of this month is the last time you might have to invoice them. I have been advised as from Monday September 29, 2014 Coles Express P&C outlets will be serviced under a Direct Relationship Agreement between Coles Express and News Corp Australia.

    The only notable change is that under a direct relationship agreement – News Corp Australia will be responsible for billing these stores directly via Coles Express Head office.

    0 likes

  • 10 Dean // Sep 20, 2014 at 1:02 PM

    Dennis,

    It has been like that in Victoria for some time, about a year or 2.

    We only bill them for non-News products, eg the Age, Trader Tag.

    It makes life easier for billing, but sometimes they are given a ridiculously high supply at the same time that we are cut really low.

    0 likes

  • 11 Dean // Sep 20, 2014 at 1:05 PM

    Shauns, for any queries regarding non-payment of invoices from Coles or Coles Express I send an email to GMP_Email@coles.com.au, it normally gets fixed up in a week or so.

    0 likes

  • 12 Shaun's // Sep 20, 2014 at 1:53 PM

    Thanks

    0 likes

  • 13 Dennis Robertson // Sep 20, 2014 at 2:00 PM

    Dean,

    Ok, interesting, you’d have reckoned a group such as Coles Express would have had uniformity across Oz.

    Yes, I love having Directs I have 11 different groups on Direct now and no invoicing or chasing up.

    Agree the numbers get out of hand at times. I would prefer to have control over the numbers and maybe it’s something News Corp would like to consider bearing in mind the cost savings re staff expenses I could mitigate for them.

    It wouldn’t suit every Distribution Newsagent, but I prefer to optimise sales and minimise returns under my own control and I have access to return numbers much earlier than do News Corp staff who seem to take a while to react to incorrect supply allocations.

    1 likes

  • 14 Mark Fletcher // Sep 21, 2014 at 8:03 AM

    Dean that’s terrific advice and help for newsagents who bill Coles. Thank you for sharing!

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  • 15 Dean // Sep 21, 2014 at 8:19 AM

    No problems Mark, I used to work at Officeworks and Coles Myer head office so have a good understanding of how it all works, at least 8 years ago when I left.

    I also have an email address for Safeway / Woolworths including petrol stores – tpc@woolworths.com.au. They normally take about 2 weeks to pay any overdue invoices.

    0 likes

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