Further my post last week, Fairfax owned IPS has confirmed it will play hard ball with newsagents in clawing back commission incorrectly credited to newsagents.
It’s a bit rich of the company to force a mistake two years in the making to expect newsagents to resolve it and pay Fairfax in one hit.
Attempts by newsagents to engage with the company on the matter are ignored. This is appalling service from the company.
I wonder what happens when there has been a change of ownership during the period in question?
The incoming owner should refuse to pay anything outside their ownership period and reject any claim for in their period because it is not their fault.
I’m not going to pay the $498.19 in extra charges.
They can suck it up
there should be or is there a period of time that it would be just to bad no money owing ? surely there is a cut off for claims like this .
I’d suggest newsagents concerned individually lodge a claim in a local jurisdiction: VCAT, QCAT etc and test IPS (Fairfax) on this.