The Mandarin has published a good piece by David Donaldson on Australia Post and the call from its CEO for change. I say it’s good as it sticks to the facts and does not engage in the shrill of some of the mainstream media reports over the last week.
Australia Post is dealing with extraordinary disruption and the changes they are seeking could lose votes yet they are essential to the commercial viability of the operation. These challenges are similar to what newsagents face with print media and agency products.