Sunday newsagency management tip: 8 ways to encourage employee engagement

Your employees are your front line. They can make or break your business. You hire them, train them, motivate them and fire them. Their performance is on you.

Here are eight tips to encourage their engagement:

1. Train them.
2. Communicate your expectations.
3. Congratulate them.
4. Be open with them.
5. Ensure they know the goal of the business.
6. Give them responsibility.
7. Listen to their ideas, seek their counsel.
8. Thank them.

Our businesses are unique in many ways and our employees play a vital role in reflecting and leveraging that uniqueness.