I urge newsagents to read the excellent John Durie article in the deal lift-out in The Australian today. Also read the accompanying piece by Glenda Korporaal. Both articles speak to challenges we face in our businesses, challenges being faced by Australia Post too. There is an optimist underpinning the Australia Post story.
What Australia Post is doing to reinvest their business model is instructive for us. Their moves speak to operating outside the square, confronting tradition and being competitive when if the past competition has not been a requirement.