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Unrest among WH Smith franchisees?

There are reports of Supanews and Wild franchisees being upset with the management of their respective groups by WH Smith. The UK public company purchased the Wild and Supanews businesses.

I’ve heard the reports from suppliers to the businesses and, indirectly, from several franchisees.

I am told that WH Smith is currently undertaking planning for the future of each group, reportedly leaving franchisees in a holding pattern as to key business strategy decisions.

Franchisees unhappy with their situation could explore their options with the ACCC or their legal people as the change of ownership and any resulting change of direction could provide an opening for exploring other options.

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Newsagency management

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