A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Sunday newsagency challenge: get it in writing!

I’d love a dollar for every story I have heard from newsagents about a supplier rep reportedly claiming something their company does not agree to. If a rep makes a claim or offers a promise, write it down and get them to sign and date it. It is amazing the promises, competitor claims and offers that cannot be put in writing … probably because they are not true.

Unless it is in writing, don’t believe it.

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