Australian Newsagency Blog

A blog on issues affecting Australia’s small businesses, newsagents, media and small business generally.

Entries Tagged as 'About us'

The value of a warehouse

May 27th, 2009 · No Comments

We have had our own small warehouse a few doors down from our head office since late last year. With three newsagencies and four card and gift shops to serve, the warehouse is making it easier for us to buy as a group and better manage stock. Instead of holding stock at the […]

[Read more →]

Tags: About us · Newsagency management

Christmas greetings…

December 23rd, 2008 · 11 Comments

Vienna Chen, graphic extraordinaire at Tower Systems, has created the artwork for a Chirstmas greeting for me…
 
I asked for the Christmas tree to be heading out to sea.  Not sure why.

[Read more →]

Tags: About us

December newsletter

December 4th, 2008 · No Comments

Click here to see a copy of the newsletter we have available for customers out the front of our newsagency this month. 

[Read more →]

Tags: About us · newsagency marketing

TV commercial to launch Sophie Randall

November 14th, 2008 · No Comments

We are launching a TV commercial on channels Seven and Ten in Melbourne next week to launch our expanded Sophie Randall card and gift shops. The commercial has been created to reflect a warm and personal style associated with Sophie. Click on the image below to see a copy of the ad as […]

[Read more →]

Tags: About us · Gifts · Greeting Cards · giftwrap

Good October numbers

November 4th, 2008 · No Comments

We had a good October at Forest Hill.  Overall, sales were up 6% on last year.  This is despite magazines and lotteries recording a dip.  Greeting cards delivered excellent growth.
What is most interesting is the continued shift away from what have been traditional lines for our newsagency.  Gifts, books, calendars, art supplies and ink all […]

[Read more →]

Tags: About us · Newsagency management

Hatred and blog comments

October 11th, 2008 · 4 Comments

It is disappointing that a few commenters at this blog spew hatred instead of rational comment.  The comments posted on Thursday evening by one person using seven different names served to make himself or herself look stupid and for readers to therefore disregard their view.
The purpose of my original post was to open a discussion […]

[Read more →]

Tags: About us · Blogging

A wordle cloud for this blog

October 11th, 2008 · 2 Comments

I was playing with Wordle yesterday - a website which creates a word cloud based on the content of a website. Here is what it came up with based on the content at this blog:

Wordle gives greater prominence to words that appear more frequently.

[Read more →]

Tags: About us

Strong third quarter

October 6th, 2008 · No Comments

We have recorded a strong third quarter at Forest Hill - up 8% in non agency revenue compared to the same quarter in 2007. Excellent growth has been achieved in the good margin departments of cards, books, gifts, art and ink. Magazines are line ball - this is a good result given that […]

[Read more →]

Tags: About us · Newsagency challenges

Free online training for newsagents

September 12th, 2008 · No Comments

My software company, Tower Systems, has been delivering free online training and user meetings this year in addition to the seventy or or face to face user meetings around the country. The online series is proving to be a great success with close to full attendance at most sessions. We have a cap of fifteen […]

[Read more →]

Tags: About us · Customer Service · newsagent software

POS Solutions troubles

September 7th, 2008 · 3 Comments

POS Solutions Director Bernard Zimmermann published the following false and misleading information at his company’s blog today:
The managing director of tower systems Mark Fletcher complained that his company, might be tainted though Kellie-Ann’s actions. I agree. Our complaint was against her actions and nothing else.
Note I have done what checks I can on her. I […]

[Read more →]

Tags: About us · newsagent software

GNS Market Fair, Melbourne

August 10th, 2008 · No Comments

The first day of the GNS Market Fair in Melbourne was good. While I don’t know official numbers, our feeling is that it was busier than for the Saturday last year. It is a great opportunity to catch up with newsagent clients more so than to sell - especially since most newsagents buying […]

[Read more →]

Tags: About us · newsagent software

Sophie Randall July newsletter

July 8th, 2008 · No Comments

Click here for a copy of the July newsletter from our Sophie Randall card and gift business. We use learnings from our Sophie business to guide gift department decisions in our newsagencies even though a Sophie store and a newsagency attract very different customers.

[Read more →]

Tags: About us

Investing in the Aussie Phonecard

June 20th, 2008 · No Comments

For transparency, I post below a copy of an announcement today about our new shareholding in Access International, the company behind the Aussie Phonecard.  I have been impressed with Aussie for some time - the 30% commission it pays newsagents, the quality of call on the cards and the real value to consumers.  It’s not […]

[Read more →]

Tags: About us · phone recharge

Newsagency performance

June 16th, 2008 · No Comments

January-May at Forest Hill looks good compared to January-May 2007. Number of sales is up 4%; Average sale value is up 16% - as a result of selling more items and some for a better price. We focus on traffic, items and margin - nothing smart in that.
While of magazines are up […]

[Read more →]

Tags: About us · Newsagency challenges · retail

Welcome to Gypsy Rose May

June 15th, 2008 · No Comments

The extended Tower Systems family grew today with the arrival of Gypsy Rose May, a second child for Simon May, our Technical Services Manager, and his wife April. Gypsy is a welcome sister for James. Born this morning at 9:41am, Gypsy weighs 3.2Kg and measures 47cm. Gypsy and Mum are well. Dad is over […]

[Read more →]

Tags: About us

Stalking in blog comments

June 11th, 2008 · 2 Comments

Thomas T, Mary Perna, Mark Anonymous, Ron Johnson, and Robbie Mascon, a specific group of people who have posted comments here over the last two months, are all posting from the same IP address.  This suggests they are either living together, working at the same office or that they are all the same person.  The […]

[Read more →]

Tags: About us · Blogging

Sophie Randall expanding

May 23rd, 2008 · 1 Comment

Our Sophie Randall cards and gifts business is expanding to a location on Toorak Road, Toorak.  Documents have been signed and the design of the new location is almost complete.  Our hope is for an opening some time in late June.
Sophie is the card and gift model we are developing through newsXpress as a complimentary […]

[Read more →]

Tags: About us · Gifts

Comments working again

May 19th, 2008 · 2 Comments

Comments can be posted here again thanks to the efforts of our tech team. We had issues last week following a malicious attack against the server on which the blog is hosted.

[Read more →]

Tags: About us · Blogging

Comments down

May 16th, 2008 · No Comments

I apologise that posting comments is a challenge at the moment.  This is a consequence of the malicious attack on our server this week.  They should be back up Monday by the latest.

[Read more →]

Tags: About us

Blog status

May 14th, 2008 · No Comments

This blog has had a rough couple of days. Our shared server has been under attack from external forces and this has knocked us offline.

[Read more →]

Tags: About us

Newsagency vacancy in Frankston

May 14th, 2008 · 2 Comments

We’re looking for someone to join our Frankston team to help manage the magazine arrival work Monday, Wednesday and Friday.  The total hours each week will be around twenty.  I you know someone who is reliable and looking for a long term (i.e. more than two months!) role please have them email simonf@towersystems.com.au.
It is frustrating […]

[Read more →]

Tags: About us

Meeting with newsagents

May 5th, 2008 · No Comments

Tower Systems is hosting a  national series of face to face (free) newsagent user meetings starting this. We will demonstrate new features in the latest update of lour software, provide free training and answer technical questions.  Bookings are made by email: bookings@towersystems.com.au.

Hobart – Thursday, May 8 – 10am
Launceston – Friday, May […]

[Read more →]

Tags: About us · newsagent software

View from the kitchen

May 4th, 2008 · No Comments

I was in the kitchen at our newsXpress Forest Hill store yesterday for the first time in a while and admired the view through the window. Looking down on the water … mmm, very inviting. For a second or two I thought it was real. Behind the stuck on photo of […]

[Read more →]

Tags: About us · retail

Vacancies at Tower Systems

May 2nd, 2008 · No Comments

My software company, Tower Systems, has two vacancies for new roles we have just created in our Melbourne office.  I am posting details here in case you know someone who may be interested.
IT support.  This is a demanding non-traditional Help Desk role.  In say non-traditional because the call variety is considerable.  We are looking for […]

[Read more →]

Tags: About us

Fruit for the team

April 18th, 2008 · 1 Comment

We are having a box of fruit delivered each Monday for our retail team. The cost is around $25 a week for a box of premium quality fruit. This promotes healthy eating and, demonstrates our commitment to the team.

[Read more →]

Tags: About us