Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Australia Post'

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · No Comments

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

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Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility

For Arts Sake cards at 50% off at Australia Post

September 25th, 2014 · 6 Comments

Australia Post has For Arts Sake cards at 50% off up until October. The offer excludes Christmas cards and Father’s Day cards when they had them out. I am not sure who is funding this discount. regardless, it is disappointing that government owned and protected retail businesses are so aggressively taking sales from small business […]

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Tags: Australia Post · Greeting Cards · Newsagency challenges

Australia Post shows why we’d be wasting money on over the counter bill payment

September 19th, 2014 · No Comments

Australia Post has been doing more clever stuff as it recasts its business with a stronger digital focus. The latest announcement – about its digital mailbox – further demonstrates why newsagents who want an over the counter bill payment solution for the channel are out of date in their thinking. That ship sailed years ago […]

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Tags: Australia Post · Bill Payment · Competition · Newsagency challenges · newsagency of the future

Australia Post Licenced Post Office Agreements run for 20 years?

September 6th, 2014 · 4 Comments

I was surprised to read reports this week that Australia Post Licenced Post Office agreements run for 20 years with little opportunity to exit the agreement. The ABC had this story yesterday. Given the considerable challenges being faced by Australia Post and that small business LPOs shoulder costs of many of those challenges, the length […]

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Tags: Australia Post · Newsagency challenges

Australia Post focused on online

August 7th, 2014 · No Comments

The message in Australia Post retail outlets through to their vehicles is that the government owned organisation is focused on online. Their leveraging of their retail and vehicle network provides them a low-cost platform from which to pitch for business and compete with other players in this parcel space. 0 likes

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Tags: Australia Post

Australia Post supports newsagents

July 18th, 2014 · 35 Comments

Australia Post supported newsagents in a Tweet last night. Just their mentioning us in this tweet put us in front of their 16,800 Twitter followers. yes, they mentioned Officeworks in the same tweet. No matter, newsagents were mentioned and Australia Post did not have to do that. 5 likes

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Tags: Australia Post · Social Media

Australia Post opens a conversation about its future

June 24th, 2014 · No Comments

Newsagents, especially those with LPOs, ought to read the announcement from Australia Post last week about terms, services and other major developments. Australia Post has moved to strengthen its vital regional and rural store network by announcing a package of initiatives that includes increased payments to post office operators and wider access to point-of-sale technology […]

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Tags: Australia Post · Newsagency management · newsagency of the future

Why I don’t feel sorry for Australia Post

May 14th, 2014 · 7 Comments

I am surprised at the easy run journalists and news outlets have given Australia Post over the last few days, reporting on the decline in the use of letter mail, that AP will open Saturdays and that the organisation faces challenges that if not met could require financial support from government. The decline in mail is not […]

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Tags: Australia Post

Supermarket giant Tesco at odds with postal workers union in Ireland

May 8th, 2014 · 2 Comments

A deal between AN Post and supermarket giant Tesco to place postal points in supermarkets will harm post offices according to a report published by Independent.ie. This is another most by a postal service pushing their traditional services into mass retail and thereby challenging the postal service model. The Tesco involvement will have the Australian […]

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Tags: Australia Post

What’s in the National Commission of Audit report for newsagents?

May 1st, 2014 · 3 Comments

The National Commission of Audit report was released in Canberra today and like any special interest group I expect newsagents to be asking what’s in this for us, how will we be affected. It’s the call for flu privatisation of Australia Post that plays closest to our backyard. While I am all for a privatised […]

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Tags: Australia Post · Newsagency management

Staples introducing postal counters in some of its US retail outlets

April 25th, 2014 · No Comments

US stationery giant is introducing US Postal Service sanctioned postal service counters in some of its stationery stores and US postal workers are understandably angry. So far 82 Staples outlets have introduced the counters. Reports claim that the hourly cost of someone on the postal counter goes from around $25 an hour for the US […]

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Tags: Australia Post · Newsagency challenges · Newsagency management · Newsagency opportunities

An amazing new product from Australia Post that bypasses retailers

April 16th, 2014 · No Comments

In doing some research for postcard products I discovered the Australia Post postcard App. Curious, I downloaded it and sent myself a postcard. I expected that for the $1.99 cost I’d get my photo on a think piece of paper looking good but not like a regular postcard. I was wrong. What I received was […]

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Tags: Australia Post · Newsagency challenges

Canada Post to stop home delivery of mail

April 14th, 2014 · 6 Comments

The Guardian is reporting that Canada Post is to stop delivery of mail to homes and many businesses. Instead, community collectuon points will be used. Canada is the first G20 country to make such a move. 2 likes

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Tags: Australia Post

Hubbed versus Australia Post price comparison inaccurate

March 24th, 2014 · 17 Comments

I’m told the price comparison published under the namers of Hubbed and POS Solutions to newsagents last week contains wrong pricing for Australia Post. Here is the correct pricing from an Australia Post LPO this morning: 3 kg Parcel Post satchel from Aust Post is $13.40 compared to $13.95 5kg Parcel Post satchel from Aust […]

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Tags: Australia Post · Hubbed

Australia Post foot traffic decline due to migration to digital

March 6th, 2014 · 1 Comment

In the Australia Post Annual report for the 2013 year (yes, I’m months late reading this), the organisation reports a 4.5% decline in retail foot traffic. They attribute this to consumers migrating to digital (online) channels for products and or service they would have access in an Australia Post retail outlet. This year we experienced […]

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Tags: Australia Post · Bill Express · Bill Payment

Hubbed coverage on TV inadequate

January 24th, 2014 · 6 Comments

Ten News last night ran a story on Hubbed, the bill payment / parcel service in which the ANF has a commercial stake. The reporter called me yesterday morning about the story and as I was in Cairns all day on business I could not be interviewed. The story was misleading in that newsagents have […]

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Tags: Australia Post · Hubbed

New generation Australia Post bill payment kiosks raise the bar

January 3rd, 2014 · 2 Comments

In the week before Christmas I took time to watch customer interaction with the bill payment / parcel post kiosks at an Australia Post outlet in a shopping centre where I have a newsagency. These are the new kiosks, the ones newsagents will need to compete with if they want to play in this space. […]

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Tags: Australia Post

Australia Post missing in action for Christmas shoppers

December 23rd, 2013 · 3 Comments

Government owned Australia Post outlets in a couple of shopping centres I visited yesterday were closed, leaving last minute stamp customers having to go to newsagencies for stamps. In one of my stores we only had full price stamps. One customer ripped into us about this – what kind of newsagency are you where you […]

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Tags: Australia Post

Smart campaign from Australia Post

December 6th, 2013 · No Comments

I love the Express Post yourself with a Video Stamp promotion being run by Australia Post at the moment. It’s very clever – right from the QR code through which you can get to the site to the process of loading and sending the video. Well timed with the Christmas launch, this campaign engages the […]

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Tags: Australia Post

Australia Post to expand its waiting room?

October 29th, 2013 · 9 Comments

The federal government is reportedly considering expanding the services of Australia Post outlets to include some customer-fcing Centrelink service. I’d be happy if this happened as it would extend the services focus of Australia Post retail outlets and extend the people waiting in what some call the waiting room – the lines can be so […]

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Tags: Australia Post

NZ Post to deliver letters 3 days a week

October 25th, 2013 · No Comments

NZ Post has achieved government approval for mail being delivered three days a week. They have presented a business case on their website for the move. Meanwhile Australia Post CEO reportedly said Australia Post was not contemplating such a move. Postal services continue to be disrupted by the digital economy. Some disruption is negative, such […]

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Tags: Australia Post

Taking a closer look at the Australia Post bill-payment parcel-post kiosks

September 30th, 2013 · 2 Comments

Newsagents looking at getting into bill payment or parcel sending should visit an Australia Post corporate store and use one of their next-generation self-serve kiosks. They are easy to use – even for people who are not comfortable with technology. These kiosks mirror the experience of kiosks in supermarkets, making them easier to understand and […]

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Tags: Australia Post · Newsagency challenges · Newsagency opportunities

There must be an election, politicians are engaging with newsagents

August 28th, 2013 · 9 Comments

Liberal leader Tony Abbott picked up a Geelong Advertiser at Highton Newsagency and then Tweeted about it. Welcome to another election stunt designed to promote a local candidate and show a small business connection. As I found out when John Howard visited my Forest Hill newsagency in the 1998 election campaign, they want the photo […]

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Tags: Australia Post · Newsagency challenges · Newsagency management

An open letter to John Stanhope, Chairman Australia Post

July 3rd, 2013 · 15 Comments

I was moved to write this open letter to John Stanhope, Chairman of Australia Post, after reading the article in The Australian Financial Review yesterday on page 22. Dear John, The feature article about you in The Australian Financial Review yesterday says that a big part of your job is persuading politicians that the rules […]

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Tags: Australia Post · Newsagency challenges · Newsagency management

Anger at Australia Post price hike

April 8th, 2013 · No Comments

I am surprised at the anger vented yesterday at the price hike announced by Australian Post for their parcel service. The price hike was to be expected as their business responded to the considerable increase in online shopping and the use of their services to fulfil shipment. I’m not a fan of Australia Post and […]

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Tags: Australia Post