Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Australia Post'

Australia Post taking a supermarket approach to self service

May 16th, 2015 · 8 Comments

A government owned Australia Post outlet I see regularly has someone now next to their self-serve units to help take more customers through these than at the counter. Is this is a concerted education campaign to get more shoppers using the self-serve units? In recent visits I have noticed the line for the human counter is shorter […]

[

Tags: Australia Post

Westpac to quit small business agency outlets for Australia Post

April 21st, 2015 · 16 Comments

Small business newsagents and other retailers operating a Westpac banking agency within in their retail business heard in a phone hookup with Westpac yesterday that they are to lose their agency business. Westpac has contracted with Australia Post to take over local Westpac agency operations. This is a blow to these locally owned newsagencies and […]

[

Tags: Australia Post · Newsagency challenges · Newsagency opportunities · Newsagent representation

Japan Post / Australia Post game on

March 20th, 2015 · No Comments

With the Treasurer announcing his approval yesterday for the take over of Toll Holdings by Japan Post, he has set the stage for intensified pressure on government owned Australia Post. While much of the pressure will be felt at the delivery end of the Australia Post business, there could be implications for the retail side […]

[

Tags: Australia Post

Caravaners speak out about Australia Post

March 11th, 2015 · No Comments

Click here to read what caravaners think about Australia Post and recent changes by the organisation. The forum posts are an insight into what everyday Australians think abut this iconic government-owner business. I am linking to it here as many newsagents operate LPOs. 0 likes

[

Tags: Australia Post

Australia Post CEO talks up sending Christmas cards

March 4th, 2015 · No Comments

Click here to hear the terrific interview between 3AW’s Neil Mitchell and Australia Posts’s CEO Ahmed Fahour in which Fahour talks up sending Christmas cards and talks down sending Christmas greetings by email. He also notes that postage for Christmas cards is frozen at 65 cents. Christmas cards are important to our channel. They generate traffic […]

[

Tags: Australia Post · Greeting Cards

Good Australia Post analysis worth reading

March 2nd, 2015 · No Comments

The Mandarin has published a good piece by David Donaldson on Australia Post and the call from its CEO for change. I say it’s good as it sticks to the facts and does not engage in the shrill of some of the mainstream media reports over the last week. Australia Post is dealing with extraordinary disruption and […]

[

Tags: Australia Post

Challenges for Australia Post in Japan Post bid for Toll

February 19th, 2015 · 1 Comment

The A$6.5B takeover bid for Toll by Japan Post could spell challenges for Australia Post if it proceeds. It would almost certainly inject stronger competition into parcel services and express post services, important parts of the Australia Post model. I expect it would also lead discussion on privatising Australia Post or at least parts of Australia […]

[

Tags: Australia Post

7-Eleven Australia Post lockers challenge newsagents on parcels

January 27th, 2015 · 7 Comments

I got my first look at Australia Post package pickup lockers a few days ago – at a 7-Eleven store. Located at the front of the business, facing the fuel pumps and the street, the lockers are noticeable. The branding achieved by Australia Post in a 7-Eleven location is extraordinary. The apparent strong partnership between […]

[

Tags: Australia Post · Newsagency challenges · Newsagency management · newsagency of the future · Optimism

Australia Post offers timely help to licenced post offices

December 16th, 2014 · 1 Comment

Here is a media release from Australia Post yesterday in which Australia Post makes statements of unequivocal support for its small business licenced postal network. Other newsagent suppliers could take note – Tatts, state transport offices and similar agency product suppliers. Well done Australia Post. 15 December 2014 Australia Post announces further support for Licensed Post […]

[

Tags: Australia Post

Australia Post trades off government protection

November 4th, 2014 · 73 Comments

While other retailers in shopping malls are required to open Public Holidays, Australia Post corporate stores are not. Today, Melbourne Cup Day, Australia Post avoids the crazy penalty rates while retailers competing with them are hit by the cost. This situation is a benefit available to Australia Post solely because of their protected status as […]

[

Tags: Australia Post

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · 1 Comment

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

[

Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility

For Arts Sake cards at 50% off at Australia Post

September 25th, 2014 · 7 Comments

Australia Post has For Arts Sake cards at 50% off up until October. The offer excludes Christmas cards and Father’s Day cards when they had them out. I am not sure who is funding this discount. regardless, it is disappointing that government owned and protected retail businesses are so aggressively taking sales from small business […]

[

Tags: Australia Post · Greeting Cards · Newsagency challenges

Australia Post shows why we’d be wasting money on over the counter bill payment

September 19th, 2014 · No Comments

Australia Post has been doing more clever stuff as it recasts its business with a stronger digital focus. The latest announcement – about its digital mailbox – further demonstrates why newsagents who want an over the counter bill payment solution for the channel are out of date in their thinking. That ship sailed years ago […]

[

Tags: Australia Post · Bill Payment · Competition · Newsagency challenges · newsagency of the future

Australia Post Licenced Post Office Agreements run for 20 years?

September 6th, 2014 · 4 Comments

I was surprised to read reports this week that Australia Post Licenced Post Office agreements run for 20 years with little opportunity to exit the agreement. The ABC had this story yesterday. Given the considerable challenges being faced by Australia Post and that small business LPOs shoulder costs of many of those challenges, the length […]

[

Tags: Australia Post · Newsagency challenges

Australia Post focused on online

August 7th, 2014 · No Comments

The message in Australia Post retail outlets through to their vehicles is that the government owned organisation is focused on online. Their leveraging of their retail and vehicle network provides them a low-cost platform from which to pitch for business and compete with other players in this parcel space. 0 likes

[

Tags: Australia Post

Australia Post supports newsagents

July 18th, 2014 · 36 Comments

Australia Post supported newsagents in a Tweet last night. Just their mentioning us in this tweet put us in front of their 16,800 Twitter followers. yes, they mentioned Officeworks in the same tweet. No matter, newsagents were mentioned and Australia Post did not have to do that. 5 likes

[

Tags: Australia Post · Social Media

Australia Post opens a conversation about its future

June 24th, 2014 · No Comments

Newsagents, especially those with LPOs, ought to read the announcement from Australia Post last week about terms, services and other major developments. Australia Post has moved to strengthen its vital regional and rural store network by announcing a package of initiatives that includes increased payments to post office operators and wider access to point-of-sale technology […]

[

Tags: Australia Post · Newsagency management · newsagency of the future

Why I don’t feel sorry for Australia Post

May 14th, 2014 · 7 Comments

I am surprised at the easy run journalists and news outlets have given Australia Post over the last few days, reporting on the decline in the use of letter mail, that AP will open Saturdays and that the organisation faces challenges that if not met could require financial support from government. The decline in mail is not […]

[

Tags: Australia Post

Supermarket giant Tesco at odds with postal workers union in Ireland

May 8th, 2014 · 2 Comments

A deal between AN Post and supermarket giant Tesco to place postal points in supermarkets will harm post offices according to a report published by This is another most by a postal service pushing their traditional services into mass retail and thereby challenging the postal service model. The Tesco involvement will have the Australian […]

[

Tags: Australia Post

What’s in the National Commission of Audit report for newsagents?

May 1st, 2014 · 3 Comments

The National Commission of Audit report was released in Canberra today and like any special interest group I expect newsagents to be asking what’s in this for us, how will we be affected. It’s the call for flu privatisation of Australia Post that plays closest to our backyard. While I am all for a privatised […]

[

Tags: Australia Post · Newsagency management

Staples introducing postal counters in some of its US retail outlets

April 25th, 2014 · No Comments

US stationery giant is introducing US Postal Service sanctioned postal service counters in some of its stationery stores and US postal workers are understandably angry. So far 82 Staples outlets have introduced the counters. Reports claim that the hourly cost of someone on the postal counter goes from around $25 an hour for the US […]

[

Tags: Australia Post · Newsagency challenges · Newsagency management · Newsagency opportunities

An amazing new product from Australia Post that bypasses retailers

April 16th, 2014 · No Comments

In doing some research for postcard products I discovered the Australia Post postcard App. Curious, I downloaded it and sent myself a postcard. I expected that for the $1.99 cost I’d get my photo on a think piece of paper looking good but not like a regular postcard. I was wrong. What I received was […]

[

Tags: Australia Post · Newsagency challenges

Canada Post to stop home delivery of mail

April 14th, 2014 · 6 Comments

The Guardian is reporting that Canada Post is to stop delivery of mail to homes and many businesses. Instead, community collectuon points will be used. Canada is the first G20 country to make such a move. 2 likes

[

Tags: Australia Post

Hubbed versus Australia Post price comparison inaccurate

March 24th, 2014 · 23 Comments

I’m told the price comparison published under the namers of Hubbed and POS Solutions to newsagents last week contains wrong pricing for Australia Post. Here is the correct pricing from an Australia Post LPO this morning: 3 kg Parcel Post satchel from Aust Post is $13.40 compared to $13.95 5kg Parcel Post satchel from Aust […]

[

Tags: Australia Post · Hubbed

Australia Post foot traffic decline due to migration to digital

March 6th, 2014 · 1 Comment

In the Australia Post Annual report for the 2013 year (yes, I’m months late reading this), the organisation reports a 4.5% decline in retail foot traffic. They attribute this to consumers migrating to digital (online) channels for products and or service they would have access in an Australia Post retail outlet. This year we experienced […]

[

Tags: Australia Post · Bill Express · Bill Payment