Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Competition'

Officeworks strategy explained

January 28th, 2015 · 6 Comments

The Australian Financial Review today has an excellent piece outlining an overview of the strategy that is driving excellent success for the business. I urge newsagents to read it as it explains why Officeworks cannot be ignored. Officeworks management know what their business is, what it stands for and how to pursue this to their profit. The […]

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Tags: Competition · Stationery

WH Smith on the move again in Australia?

January 21st, 2015 · 4 Comments

2015 is not even a month old and I’ve heard rumours from two sources of another newsagency channel related WH Smith acquisition being imminent. WH Smith had a busy 2014 with acquisitions of Wild, Kennys Cardiology and Supanews. This latest rumour, if true, will be the biggest yet. 9 likes

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Tags: Competition

Officeworks ramps up Back to School

January 2nd, 2015 · 2 Comments

Officeworks is promoting and extraordinary offer as part of their in-store, outpost and advertising Back to School pitch: find and identical item on a quoted school list at a lower price and we’ll beat it by 20%. Newsagents competing with Back to School need to be aware of this and the conditions associated with it. […]

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Tags: Competition · Newsagency management · Stationery

Are discussions under way on the next WH Smith acquisition?

December 10th, 2014 · 2 Comments

I have heard from three suppliers in the last 24 hours that UK retail group WH Smith is in negotiation with an Australian newsagency group to acquire franchisor management control of that network and add it to its rapidly growing portfolio. We know from recent acquisitions that WH Smith prefer the franchise model over corporate stores. If […]

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Tags: Competition · Newsagency challenges · Newsagency management

On The Run magazine offer challenges newsagents

December 8th, 2014 · 10 Comments

Further to my post Saturday about the low cost Tatts fit out at the On The Run convenience stores in South Australia, check out the magazine department in this same outlet. This is competition folks, serious competition. Convenience outlets usually focus on a small range of no more than thirty titles, top sellers. This location […]

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Tags: Competition · magazines · Newsagency challenges

Are Christmas card sales slow at Typo or was 5 for $10 always part of the plan?

November 25th, 2014 · 2 Comments

I was browsing the Christmas card spinner at Typo in Brisbane late yesterday when a staff member said hey, right now our Christmas cards are five for $10, it’s a great deal. Her delivery was exceptional, if felt like a personal recommendation. It was perfect. Christmas cards five for $10. These are hip cards too. […]

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Tags: Competition · Greeting Cards · Newsagency challenges

Another example of an opportunity lost from our channel

November 20th, 2014 · 9 Comments

The Taronga Zoo Super Animals promotion running at Woolworths supermarkets appears to be a tremendous success. Super Animals looks at feels like a part series promotion with elements of building a collection. Super Animals looks like something that would have traditionally been sold through newsagencies. But it’s being sold exclusively through Woolworths, driving impulse purchases and driving traffic […]

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Tags: Competition · Newsagency · Newsagency challenges

Mother & Baby another magazine to stop selling

November 17th, 2014 · 3 Comments

With the publisher perpetually marking down the price of Mother & Baby magazine in Coles supermarkets I see no point in offering this title in the newsagency. The saved pocket is better used to promote titles that are not seeking to make supermarkets look cheaper than newsagencies. Hopefully one day the publisher will realise that […]

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Tags: Competition · magazines

Supanews stores to be rebranded in WH Smith takeover?

November 10th, 2014 · 1 Comment

Further to my report from the weekend that WH Smith is acquiring the Supanews business, I am told that Supanews outlets will be rebranded WH Smith. Rebranding the Supanews stores as WH Smith would make sense as it would strengthen the presence of the WH Smith brand in Australia.  WH Smith branding is important as […]

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Tags: Competition · Newsagency challenges

Bauer exclusive deal with Woolworths

November 7th, 2014 · No Comments

I got to see the Exclusive to Woolworths gift with purchase stand from Bauer first hand this week. It’s impressive in terms of the stand itself and the gift. While I am not a consumer of the promoted titles, I expect the promotion to work for Bauer and Woolworths. This practical and shopper focussed offer is […]

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Tags: Competition · magazines

News Life Media supporting supermarkets

November 7th, 2014 · 5 Comments

This stand promoting a range of News Life media and the terrific gift with purchase of any of the titles which I saw in Woolworths gives the supermarket chain a valuable advantage over newsagents for the promoted titles. The stand is Woolworths branded – making me think this is a offer exclusive to them. Note: […]

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Tags: Competition · magazines

Supermarkets and free magazines

October 26th, 2014 · No Comments

I missed the SMH article – Supermarkets major players in magazine market with readers hungry for free food content – when it was published two weeks ago. It looks at an important competitor to magazines we sell and offers telling statistics: The figures mirror Roy Morgan Research, which said Coles Magazine was the best-read magazine in the year […]

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Tags: Competition · magazines

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 33 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Does this banana represents the difference between small and big business?

October 17th, 2014 · No Comments

Check out the packaging of bananas at a Starbucks outlet I visited recently. I was surprised to see bananas packaged like this. But thinking about it, it’s the type of packaging I’d expect from a corporate business withers it is less about the product and more abut the packaging and how it serves the needs […]

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Tags: Competition · Newsagency challenges · Newsagency management

Officeworks price gouging on tape?

October 9th, 2014 · 40 Comments

Officeworks sells this Sellotape roll for $7.86.  We have it in our newsagency, near two Officeworks locations, for $5.99. We use a convenience pricing model for stationery.  Our buy price is $1.99 ex GST. I’d expect Officeworks to pay less. I think this is a rip-off by Officeworks. The company spends heavily promoting that their prices are low and […]

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Tags: Competition · Ethics · Stationery

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · 1 Comment

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

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Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility

Magazine publishers: are you happy with this retail display?

September 30th, 2014 · 3 Comments

Hey magazine publishers, are you happy with this display of magazines that I saw in a supermarket at the weekend? Even if fully stocked this display would look scruffy with the covers hard to read. The display does nothing to support the products in a way that I’d call respectful of the product. There is […]

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Tags: Competition · magazines

Insight into WH Smith growth expectations

September 24th, 2014 · 1 Comment

The Guardian has published a report on WH Smith which includes analysis from Barclays. Included is this about their international business: For International, we estimate that the division will generate around £2m of earnings in 2014. However, with 118 stores now open we believe that earnings will grow to £9m by 2017 as store productivity […]

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Tags: Competition · Newsagency challenges

Coles offering iTunes vouchers at 30% off

September 20th, 2014 · No Comments

Coles is offering 30% off the price of iTunes cards in return for a $50 grocery spend. This is another example of one of the supermarket duopoly getting favoured treatment for a product which other retailers sell more of. Shame on the parties involved in allowing Coles to have this offer as it only serves […]

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Tags: Competition

Australia Post shows why we’d be wasting money on over the counter bill payment

September 19th, 2014 · No Comments

Australia Post has been doing more clever stuff as it recasts its business with a stronger digital focus. The latest announcement – about its digital mailbox – further demonstrates why newsagents who want an over the counter bill payment solution for the channel are out of date in their thinking. That ship sailed years ago […]

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Tags: Australia Post · Bill Payment · Competition · Newsagency challenges · newsagency of the future

Coles carefully selects words to guide how you view the experience

September 4th, 2014 · 4 Comments

If you have used a self service checkout at a Coles supermarket recently you would have heard the voice from the machine welcome you to Coles assisted checkout and at the end say Thank you for using Coles assisted checkout. The only assistance I have seen is if something goes wrong. You then wait, and […]

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Tags: Competition · Newsagency management

Coles Goondiwindi breaches magazine on-sale obligations

August 27th, 2014 · 8 Comments

The issue of The Australian Women’s Weekly due on sale tomorrow is already being sold at Coles Express Goondwindi this morning. If a newsagent did this they would be failed for selling a title before the on-sale. It’s frustrating that Coles appears to be getting away with this. UPDATE: still on display at 4:15pm today – […]

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Tags: Competition · magazines

Dreadful promotion of homes+ by Coles

August 25th, 2014 · No Comments

Bauer Media better not be paying Coles a premium to promote the launch issue of homes+ magazine. On the weekend I noticed this floor display unit placed at the checkout which is locked and used a clutter storage space in a busy inner city Coles location. It’s probably the worst location in this particular Coles […]

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Tags: Competition · magazines

Excellent article in The Monthly on Australia’s supermarket duopoly

August 7th, 2014 · 5 Comments

Every newsagent in Australia ought to read Supermarket Monsters by Malcolm Knox in the latest issue of The Monthly. The article goes to the heart of our mission of newsagents – to stop supermarkets taking our retail channel in their quest to gobble up independent retailers in Australia. Once you’s read the article, share it […]

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Tags: Competition · Social responsibility