I like competitions where one of our customers is guaranteed to win a prize. This is the case with our Hallmark backed Father’s Day promotion. The prize is a nice watch for Dad. While a state based or national prize will be more valuable, it is further from reach of your customers. Hence, my preference […]
Entries Tagged as 'Customer loyalty'
Win a watch for Dad
August 26th, 2008 · No Comments
Tags: Customer loyalty · Greeting Cards
Kudos to Coles online
April 4th, 2008 · 1 Comment
We do a weekly shop for my software company (biscuits, breakfast bars, candy etc) through Coles online. Recently, Coles deliveries have been arriving with gifts. Yesterday - three packs of cereal, a large pack of chocolate candy and a jar of salsa. While I am sure the brands are funding this, the gifts make […]
Tags: Customer Service · Customer loyalty
C-store competition in Hong Kong
October 5th, 2007 · No Comments
Tags: Customer Service · Customer loyalty · Newsagency challenges · retail
Launching our customer newsletter
August 3rd, 2007 · No Comments
Tags: Customer Service · Customer loyalty
Servo savers chasing newsagents
March 31st, 2007 · 2 Comments
Tags: Customer loyalty