A customer has asked to buy one of the Valentine’s Day posters we created for our Sophie Randall businesses.
This is the second time we have encountered this in the last few months at Sophie. Apparently, the customer loves the image of the girl kissing the frog and they want it for their bedroom.
The requests […]
Entries Tagged as 'Customers'
Buying a Valentine’s Day poster
February 7th, 2009 · No Comments
Tags: Customer Service · Customers
The privilege of serving
February 10th, 2008 · No Comments
When I asked the customer yesterday if they would like to renew their about to expire Tatts player card yesterday they said no and looked away. Noticing a tear I asked if everything way okay even though I could see it wasn’t. (Why I asked such an obvious question is beyond me.) My customer had […]
Tags: Customers
The things customers say
January 15th, 2008 · No Comments
In the space of five minutes last week, one customer told me about his blind wife and that he fills in crosswords for her even though he has never done one in his life, and another customer told me about the challenges his daughter is facing living with MS - he was buying some women’s […]
Tags: Customer Service · Customers
Saliva and browsing
January 11th, 2008 · 1 Comment
I watched a customer browser Woman’s Day, New Idea and the Herald Sun earlier this week. Browsing is not the right word - she read these almost cover to cover over twenty minutes, tucked away in a corner of one of our shops. I thought she was up to no good so I […]
Tags: Customers