Australian Newsagency Blog

A blog on issues affecting Australia’s small businesses, newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Newsagents act on Quadrant magazine

June 16th, 2009 · No Comments

Newsagents are taking action against Quadrant magazine and its shoddy treatment of these small business owners used for the retail and distribution of the magazine.  I have heard from many who are now refusing to carry Quadrant on their shelves.  Some are writing to the Chairman of the Quadrant Magazine Ltd Board of Directors - […]

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Tags: Ethics · Ugh! · magazine distribution · magazines

A hack on how to read digital magazines for free

April 28th, 2009 · 1 Comment

Check out how to use the Safari browser to read digital editions of magazines withough paying for a subscription.  I am publishing this information here to bring attention to the hack so it may be shutdown.

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Tags: Ethics · magazines

Selling magazine freebies as stock

April 25th, 2009 · 10 Comments

Some newsagents sell the free items removed from unsold magazines before they return them. A colleague recently saw a stack of magazine branded notepads for sale in a newsagency. Another saw a selection of tote bags. I have seen dump bins at the front of the shop with a selection of these […]

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Tags: Ethics · magazines

Landlord calls in the legal team on opening early

April 22nd, 2009 · 10 Comments

What I thought was a cordial discussion with our landlord about their new tax on us opening at 7am three days a week got legal yesterday when their company solicitor wrote pointing to where in our lease they have the right to charge this fee and the basis on which they can levy it retrospectively.  […]

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Tags: Ethics · Retail tenancy

Australia Post lets fellow tenants down

March 29th, 2009 · 5 Comments

The government owned Australia Post shop opposite our newsXpress Forest Hill store has changed its hours on a Saturday.  It now closes at 1pm.  Tenants in a shopping centre have an obligation to support each other.  We rely on the traffic Australia Post pulls as do other retailers nearby - indeed we rely on each […]

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Tags: Australia Post · Ethics · Social responsibility

Bushfire benefit lottery draw

February 18th, 2009 · 3 Comments

The initiative from Tattersalls to donate their proceeds from this Saturday’s Tattslotto draw to the Alfred Hospital Burns Unit in support of the Bushfire Appeal is excellent and deserves kudos. I especially like that they have been transparent in their press announcement about what they expect to make - $3.5 million.
That said, I […]

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Tags: Ethics · Lotteries · Social responsibility

Retrospective billing for magazine returns freight

February 5th, 2009 · No Comments

Newsagents on the Central Coast of New South Wales are reporting that freight company 1st Fleet Express has issued accounts which apply an increase in their fees for collecting unsold magazines, returns, by 66% and applying this increase retrospectively.
NANA, the state association representing newsagents in NSW is right on to this issue and has advised […]

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Tags: Ethics · Newsagency challenges · magazines

Newsagents embracing selling cards with music downloads

February 4th, 2009 · 5 Comments

Newsagents are flocking to Cardplai, the greeting cards which are sold with music downloads as the gift. My software company, Tower Systems, has exclusively partnered with Cardplai through our eziPass software. We have done this work pro-bono for the benefit of newsagents. We were offered a cut of every sale but preferred […]

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Tags: Ethics · Media disruption · Newsagency challenges

Officeworks sells stamps now

February 3rd, 2009 · 22 Comments

I was surprised to see stamps advertised as being available at Officeworks. When we applied for one of our newsagencies Australia Post refused. They said we were too close to one of their shops. I know of an Officeworks next to an Australia Post shop. I bet they have stamps. […]

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Tags: Australia Post · Ethics

Newsagent charged $4,000 a year for software support

January 6th, 2009 · 2 Comments

A newsagent called me last week to ask for help.  They received a bill for $4,000 for software support.  No, I didn’t tell them to switch to my software company, Tower Systems.  I advised them that I know of newsagents paying just $1,500 a year to their current software company for support (mediocre as it […]

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Tags: Ethics · newsagent software

Legal threat

November 13th, 2008 · 30 Comments

I have been given until the close of business Monday to remove postings and comments here relating to Universal Magazines.

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Tags: Ethics · Social responsibility

Truth about mobile recharge

August 20th, 2008 · 4 Comments

The 300 or so newsagents using the Pos Browser software may want to contact the company about their claim today that they print mobile phone recharge vouchers through their software.
Tower Systems is currently the only newsagent software supplier able to offer mobile phone and phonecard vouchers, including for Optus and Vodafone, from within newsagent point […]

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Tags: Ethics · Newsagency challenges · newsagent software

Bill Express, who knew what and when

June 12th, 2008 · 22 Comments

While the future of Bill Express remains unknown - the company extended its trading halt another five days today (groan) - the hunt for evidence and for people of interest by those behind several possible court and other actions continues.
Prior to joining the Board of the Australian Newsagents’ Federation in December 2003, I was provided […]

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Tags: Bill Express · Bill Payment · Ethics · Newsagency challenges

The dark Bill Express screen

May 24th, 2008 · 16 Comments

I was surprised when Bill Express announced their deal with the Swish group last month about in-store advertising screens. This was the day before Bill Express sought suspension because of a supplier dispute. The Bill Express / Swish deal trumpeted a combined massive network and talked up expectations. 3,500 newsagents knew otherwise. […]

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Tags: Bill Express · Bill Payment · Ethics · Newsagency challenges

Government fails to lead on plastic bags

April 19th, 2008 · No Comments

The State and Federal governments missed an opportunity to lead yesterday by not reaching agreement on the plastic shopping bag issue.  As I blogged here a month ago, many consumers prefer plastic bags.  This is why most retailers don’t levy a charge.  Government action makes enforcement easier.  While I am not keen on regulation, the […]

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Tags: Ethics · retail

The POS Solutions lie about eziPass

April 18th, 2008 · 4 Comments

Bernard Zimmermann, Director of POS Solutions, has claimed on his company blog today that our work on eziPass is not being done for free. Bernard has knowingly published false and misleading information. While I’d rather ignore this, I have to make it clear that eziPass is free.
My software company, Tower Systems, has developed […]

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Tags: Ethics

The ethics of blogging

April 16th, 2008 · No Comments

Howard Owens has an excellent blog post on information ethics in the context of blogging (among other things).  His words are an excellent reminder to all bloggers and those who comment on blog posts.  Here is part of what Howard wrote:
The information ethic begins with each person who both understands the power of information and […]

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Tags: Ethics

The American Express turn off

March 3rd, 2008 · 6 Comments

This American Express stand has been outside one of our shops for at least two weeks.  I’ve bee harassed every time I walk past - and I do mean harassed.  They ask, I say no thanks and they usually come back with what, you don’t want to save money or how can you know you […]

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Tags: Customer Service · Ethics

How to blackmail a newsagent

December 15th, 2007 · 1 Comment


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Tags: Ethics · Newsagency challenges · Social responsibility · magazine distribution · magazines

It’s not quite poaching

November 21st, 2007 · 2 Comments


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Tags: Ethics

John Brumby’s small business credentials

September 1st, 2007 · No Comments


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Tags: Ethics · Newsagency challenges

Selling magazine freebies

August 29th, 2007 · 8 Comments


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Tags: Customer Service · Ethics · magazines

Theft reduction tips for newsagents

July 10th, 2007 · No Comments


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Tags: Ethics

Why would Fairfax / RSVP target my business?

March 10th, 2007 · 2 Comments


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Tags: Ethics · Online classifieds · SEO

Does this IP address out a Fairfax insider?

March 8th, 2007 · No Comments


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Tags: Ethics