Entries Tagged as 'Ethics'

Bill Express, who knew what and when

June 12th, 2008 · 22 Comments

While the future of Bill Express remains unknown - the company extended its trading halt another five days today (groan) - the hunt for evidence and for people of interest by those behind several possible court and other actions continues.
Prior to joining the Board of the Australian Newsagents’ Federation in December 2003, I was provided […]

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Tags: Bill Express · Bill Payment · Ethics · Newsagency challenges

The dark Bill Express screen

May 24th, 2008 · 15 Comments

I was surprised when Bill Express announced their deal with the Swish group last month about in-store advertising screens. This was the day before Bill Express sought suspension because of a supplier dispute. The Bill Express / Swish deal trumpeted a combined massive network and talked up expectations. 3,500 newsagents knew otherwise. […]

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Tags: Bill Express · Bill Payment · Ethics · Newsagency challenges

Government fails to lead on plastic bags

April 19th, 2008 · No Comments

The State and Federal governments missed an opportunity to lead yesterday by not reaching agreement on the plastic shopping bag issue.  As I blogged here a month ago, many consumers prefer plastic bags.  This is why most retailers don’t levy a charge.  Government action makes enforcement easier.  While I am not keen on regulation, the […]

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Tags: Ethics · retail

The POS Solutions lie about eziPass

April 18th, 2008 · 4 Comments

Bernard Zimmermann, Director of POS Solutions, has claimed on his company blog today that our work on eziPass is not being done for free. Bernard has knowingly published false and misleading information. While I’d rather ignore this, I have to make it clear that eziPass is free.
My software company, Tower Systems, has developed […]

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Tags: Ethics

The ethics of blogging

April 16th, 2008 · No Comments

Howard Owens has an excellent blog post on information ethics in the context of blogging (among other things).  His words are an excellent reminder to all bloggers and those who comment on blog posts.  Here is part of what Howard wrote:
The information ethic begins with each person who both understands the power of information and […]

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Tags: Ethics

The American Express turn off

March 3rd, 2008 · 6 Comments

This American Express stand has been outside one of our shops for at least two weeks.  I’ve bee harassed every time I walk past - and I do mean harassed.  They ask, I say no thanks and they usually come back with what, you don’t want to save money or how can you know you […]

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Tags: Customer Service · Ethics

How to blackmail a newsagent

December 15th, 2007 · 1 Comment


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Tags: Ethics · Newsagency challenges · Social responsibility · magazine distribution · magazines

It’s not quite poaching

November 21st, 2007 · 2 Comments


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Tags: Ethics

John Brumby’s small business credentials

September 1st, 2007 · No Comments


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Tags: Ethics · Newsagency challenges

Selling magazine freebies

August 29th, 2007 · 6 Comments


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Tags: Customer Service · Ethics · magazines

Theft reduction tips for newsagents

July 10th, 2007 · No Comments


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Tags: Ethics

Why would Fairfax / RSVP target my business?

March 10th, 2007 · 2 Comments


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Tags: Ethics · Online classifieds · SEO

Does this IP address out a Fairfax insider?

March 8th, 2007 · No Comments


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Tags: Ethics