Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

News Corp. opens its Victorian election campaign with a incomplete attack about Intralot

October 25th, 2014 · 3 Comments

While the Victorian Labor Government screwed up the introduction of Intralot in 2007, they are not to blame for the $63M loss by Intralot in my view. The blame for the loss rests with Intralot for poor management, Tatts for their sales counter land grab and several independent authorities that permitted small business newsagents to […]

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Tags: Ethics · Lotteries · Social responsibility

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 1 Comment

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Meeting with XchangeIT

October 23rd, 2014 · 6 Comments

I met with Chris Leach the CEO of XchangeIT today as part of a regular discussion Chris has with the various newsagency software companies. I took the opportunity to express concern that newsagents are pressured to provide accurate sales data yet we see little benefit in return. While it is outside his purview, Chris listened […]

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Tags: Ethics · magazine distribution · magazines · Social responsibility · XchangeIT

Newsagents caring less about accurate data as a result of worsening magazine oversupply

October 23rd, 2014 · 13 Comments

A newsagents who recently got pinged by XchangeIT for failing to meet their standards expressed anger at abuse of their business by the imagine distributors for overloading them with stock. Digging into the situation, there was no issue with data quality, just timing. So, the distributors receive accurate sales and return data but it is […]

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Tags: Ethics · magazine distribution · magazines

Is it unethical to send more stock of a title a newsagent without justification?

October 22nd, 2014 · 4 Comments

Imagine the surprise of a newsagent this week when they received additional stock of Modern Wedding Styling magazine when they still had stock on the shelves from the August allocation. There is no sales history to indicate they will get through the initial allocation. So, the newsagent topped the supply this week and early returned […]

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Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management · Ugh! · XchangeIT

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 19 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Unnecessary increase in supply of Yours

October 19th, 2014 · 8 Comments

There is no evidence in our sales data going back three months for Bauer Media increasing supply of Yours magazine by 5%. IIt is increases like this that demonstrate sending data back through XchangeIT is a waste of time. For all their bluster against newsagents and data, XchangeIT should look closer to home for misbehaviour […]

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Tags: Ethics · magazines · Social responsibility

Customer vandalises cards to make a statement

October 17th, 2014 · 8 Comments

We found these two cards ripped and shoved in the back of a display unit this morning. While vandalism by customers is not new in newsagencies, it is disappointing each time you discover it. 9 likes

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Tags: Ethics

Thinking about our children in our businesses

October 14th, 2014 · 3 Comments

Do your kids work in your newsagency? I know many newsagencies where this is the case. Some are even into third generation family employee situations. It can be a blessing and a curse – all in a day in some businesses. In others it is a delight every day. While in others it can lead to hurtful […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagency opportunities

Careful, our ignorance is showing

October 11th, 2014 · 4 Comments

I noticed comments posted here recently drawing differences between distribution and retail newsagents, indicating that the distribution newsagent had it tougher and were more real. I think such a view reflects an unhelpful prejudice. We each have unique business and personal circumstances that determine the difficulty we face daily in our businesses and lives. To label one more real than another […]

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Tags: Ethics · Newsagency management · Social responsibility

Officeworks price gouging on tape?

October 9th, 2014 · 40 Comments

Officeworks sells this Sellotape roll for $7.86.  We have it in our newsagency, near two Officeworks locations, for $5.99. We use a convenience pricing model for stationery.  Our buy price is $1.99 ex GST. I’d expect Officeworks to pay less. I think this is a rip-off by Officeworks. The company spends heavily promoting that their prices are low and […]

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Tags: Competition · Ethics · Stationery

How newsagents can act on calendar supply by magazine distributors

October 7th, 2014 · No Comments

As promised a few days ago, here are my thoughts on how newsagents can act on the supply of calendars by magazine distributors where we have little or no control on supply and where margins are considerably lower than what we can achieve ourselves through direct relationships. If you have been supplied calendars that you […]

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Tags: Calendars · Ethics · magazine distribution · Magazine oversupply · Newsagency management · Social responsibility

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · No Comments

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

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Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility

How violent can Halloween products be before they offend?

September 27th, 2014 · 6 Comments

The name of the product screams: STABBING MAN WITH BLOOD CLOTH. A few weeks ago I thought this was pretty cool. Today, with the higher terror alert and the recent tragedy in Endeavour Hills I wonder about the name of the product and whether it has a meaning that does not work today as it […]

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Tags: Ethics

How should The Age have handled their front page mistake yesterday?

September 26th, 2014 · 3 Comments

The moment people at The Age discovered they had incorrectly identified a teenage boy in a photo on the front page of yesterday’s newspaper as a terror suspect they should have immediately recalled every copy from sale. It is appalling the publisher allowed this dangerous and mistaken identification to circulate a moment longer. The coverage of the story […]

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Tags: Ethics · Social responsibility

Shame on Philip Morris

September 18th, 2014 · 3 Comments

I am appalled by the advertising I saw being used by Philip Morris in the Philippines earlier this week promoting Marlboro cigarettes. DON’T BE A MAYBE BE> Marlboro reads to me like a pushy message, a demand almost. Like if you don’t smoke Marlboro you will be a maybe and who wants to be a maybe? Not […]

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Tags: Ethics · Tobacco sales

Ros Reines fails to backup sledge of newsagents

September 15th, 2014 · 2 Comments

Ros Reines from Sydney Confidential in The Daily Telegraph recently claimed to 17,500 Twitter followers that some newsagents don’t put out magazines each day. I responded and found out it was two newsagents in Bondi. Reins has not responded to other questions I’ve put. A professional journalist would check the facts before publishing. I want […]

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Tags: Ethics · Newsagency challenges · Newspapers · Social Media · Social responsibility

Beware of scammers using the e-pay name

September 9th, 2014 · No Comments

Scammers are chive in contracting newsagents saying they need to access your computer system to install an e-pay update. This is a scam. Do not them them touch your computer system. this happened today to a newsagent in Queensland who just contacted me. 2 likes

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Tags: Ethics

Fairfax plays hardball with small business newsagents on Trader Tag

September 5th, 2014 · 5 Comments

Further my post last week, Fairfax owned IPS has confirmed it will play hard ball with newsagents in clawing back commission incorrectly credited to newsagents. It’s a bit rich of the company to force a mistake two years in the making to expect newsagents to resolve it and pay Fairfax in one hit. Attempts by newsagents […]

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Tags: Ethics · Newspapers

Newsagents need to be wary on e-cigarettes

September 4th, 2014 · 2 Comments

E-cigraettes are being regularly pitched to newsagents so I thought I check in with the current situation regarding the regulation and sale of the products. The sale of nicotine containing e-cigarettes is banned in Australia which is kind of odd since nicotine contained cigarettes are still legal. While the sale of all e-cigarettes, including non-nicotine […]

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Tags: Ethics · Social responsibility · Tobacco sales

Fairfax prefers 7-Eleven over newsagents

September 1st, 2014 · 2 Comments

Further to my post about not being able to get The Age Good Food Guide to sell in my newsagency, Fairfax has been promoting that it’s in 7-Eleven outlets and newsagents. Thanks Fairfax. They go negotiate to get it into 7-Eleven but don’t even try and get it into better service focussed retail newsagents. This […]

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Tags: Ethics · Newspapers · Ugh!

Melbourne Airport is a rip off when it comes to parking

August 29th, 2014 · 4 Comments

Please excuse this off-topic rant. I parked at Melbourne Airport for 24 hours and five minutes and was charged for two days. Yes, that’s what the published fee schedule says and yes I knew it. That does’t make it fair. Their long term car park was full. It took ten minutes to find a park […]

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Tags: Ethics · Social responsibility

Yes, there is a magazine called Chicks Smashing Grunters

August 29th, 2014 · 22 Comments

Chicks Smashing Grunters is a new magazine title being distributed by IPS. Thankfully, we did not receive this title. I know one newsagent who received fifty copies yesterday. They think they will sell all if not most. Extraordinary. The title itself sounds wrong. Yes, we are not our customers. 8 likes

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Tags: Ethics · magazine distribution · magazines · Social responsibility