Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Did the ATO and other federal government departments fail 7-Eleven workers?

September 1st, 2015 · No Comments

The ATO has a set of benchmarks against which it can assess businesses in various channels, including benchmarks for convenience stores. In the wake of the 7-Eleven employee wages and entitlements scandal that has broken over the last few days, we can ask where was the ATO in this? Were they companying business returns with […]

[Read more →]

Tags: Ethics · Social responsibility

What newsagents can learn from the 7-Eleven employee exploitation story

September 1st, 2015 · 7 Comments

All 7-Eleven franchisees and employees are tainted as a result of the actions of some in ripping off some who work and worked at 7-Eleven stores. 7-Eleven corporate is in damage control to preserve some value for the brand. What has happened since the story first broke on the weekend in Fairfax media and gained […]

[Read more →]

Tags: Ethics · Social responsibility

An opportunity for newsagents who compete with 7-Eleven in the face of the labour scandal

August 29th, 2015 · 7 Comments

The Age and The Sydney Morning Herald today has the first part of a joint Fairfax / ABC investigative report on underpaid workers working at 7-eleven outlets. Newsagents ought to read this, especially those newsagents who pay cash in hand and short pay on the hourly rate and other conditions. Newsagents who do employ and […]

[Read more →]

Tags: Ethics · Management tip · Newsagency management · Social responsibility

Big tobacco supporting the ANF

August 20th, 2015 · 1 Comment

I was surprised to see that Phillip Morris is a National Premier Partner of the ANF. I am not sure when they came on board. If I had a say I would vote against this. I have not sold tobacco products since 1998 and got out because cigarettes kill people and cost our health system […]

[Read more →]

Tags: Ethics

Coles double standards exposed in Zoo magazine decision?

August 19th, 2015 · 5 Comments

The decision by Coles to withdraw Zoo from its shelves is interesting and with considering. If the decision is a result of pestering because of how Zoo treats women in its photos and stories then maybe the pesterers could turn their attention to the shelves of unhealthy foods that shorten lives and burden the public health system. If […]

[Read more →]

Tags: Ethics · Social responsibility

Our politicians need to be audited as we are in small business

August 11th, 2015 · No Comments

With major political parties now aligned on the expenses issue and suggesting there is nothing for us to see or worry about, we ought to remind them what life is like in the real world. Small businesses, like newsagents, face onerous regulation. We are subject to unexpected policing and audits that add to our operational […]

[Read more →]

Tags: Ethics · Social responsibility

Why the spending of Australian politicians on travel and perks disgusts me

August 7th, 2015 · 9 Comments

How can we trust politicians from the major parties who constantly lecture us in business and individuals about fiscal responsibility yet who ignore their own advice when spending on themselves? The travel and personal entitlements stories of the last few weeks serve to reveal to us what appalling leadership we have in Canberra. Their explanations […]

[Read more →]

Tags: Ethics · Social responsibility

Newsagents: are your employees legal?

August 6th, 2015 · No Comments

The foreign student scam impacting Australia Post in the news yesterday is a reminder about employer obligations. While I am not aware of student scams, I have heard reports of people working in newsagencies being paid cash in hand at a lower than award rate so they do not breach their student visa. It is important […]

[Read more →]

Tags: Ethics

If you pay cash in hand or under the award you will get caught

July 28th, 2015 · No Comments

A prospective newsagency purchaser recently declined to proceed with a purchase after they discovered that two full time employees were being paid under the award and were paid in cash. The annual saving to the business was in excess of $25,000, which was reflected in the profit and loss statement for the business. The accountant for the […]

[Read more →]

Tags: Ethics · Newsagency management · Social responsibility

A cautionary tale on discounting and franchises

July 28th, 2015 · No Comments

The 7.30 Report on ABC2 last night had a report the impact on franchises of deep discounting as introduced by Pizza Hut around a year ago. Last year, Pizza Hit dramatically cut advertised prices to respond to price pressure from rival Dominos. Sales went up and, as some in the 7.30 Report story said, these […]

[Read more →]

Tags: Ethics · Newsagency management

Pettiness at The Australian

July 27th, 2015 · 2 Comments

In a newspaper that has participated in raising the profile of Q&A on the ABC, the A media pages of the The Australian today refer to Q&A as a low profile program. Pathetic. 5 likes

[Read more →]

Tags: Ethics

I am not the Mark Fletcher on the POS Solutions blog

July 16th, 2015 · No Comments

A Mark Fletcher made a negative comment on the POS Solutions blog on June 24. All comments on that blog are moderated. I emailed the owner of POS advising the comment was not from me. I also commented on the blog saying this – twice. My comments have been blocked. The negative comment remains without clarification. […]

[Read more →]

Tags: Ethics · Social responsibility

Why all the posts today about Network Services?

July 6th, 2015 · 17 Comments

The posts I have published today reflect data from one newsagency. The newsagent sent me the screen shots as evidence of the appalling oversupply they are suffering and have been suffering from Bauer’s Network Services. While the company reps say one thing to the ACCC and have the ANF under their spell, the company does […]

[Read more →]

Tags: Ethics · Leadership · magazine distribution · Magazine oversupply

Magazine publishers: careful what you wish for

July 2nd, 2015 · 3 Comments

For years there have been differences between how magazine publishers with products in newsagencies and supermarkets treat these retail channels. While newsagents have complained, they have done nothing serious about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better gifts with purchase […]

[Read more →]

Tags: Ethics · magazine distribution · magazines · Newsagency challenges · newsagency of the future · Newsagency opportunities

Cheap old magazines damage the newsagency brand

June 26th, 2015 · No Comments

While for sure there is a debate about the Newsagency shingle, for the majority of newsagency businesses it remains the key identifier of the business. This is why it is frustrating to see a display like this outside a newsagency. In my opinion this display damages the business and the broader newsagency brand. I don’t […]

[Read more →]

Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

Network Services can’t even get the supply of Bauer Media titles right

June 22nd, 2015 · 7 Comments

You’d think a magazine distributor owned by a publisher could get the scale out of that publisher’s titles right. Sadly, Bauer media’s own network Services has failed on that score. They have increased our supply of the Take 5 Crime & Puzzle Special from 12 copies to 16 to 18 despite the evidence showing that […]

[Read more →]

Tags: Ethics · magazine distribution · Magazine oversupply

Overloaded with Muscle & Fitness magazine by Network Services

June 22nd, 2015 · 1 Comment

Magazine distributor Network Services increased our support of Muscle & Fitness magazine from 2 cipies to 4 to 8 and now to 9 despite the evidence indicating that three copies is probably optimal for us. Network will say it’s a mistake – surely they could not have done this deliberately. The publisher, if I spoke […]

[Read more →]

Tags: Ethics · magazine distribution · Magazine oversupply

The danger of the best prices guaranteed

June 17th, 2015 · No Comments

If you advertise that you have the best prices guaranteed in your brochure you need to make sure that is what you have as it is easy show that your prices are not the best. A newsagent showed me a brochure today from a competitor, another newsagent, with prices that are not the best yet […]

[Read more →]

Tags: Ethics · marketing

Important fraud warning from Touch Networks

June 16th, 2015 · 5 Comments

Touch issued this warning to merchants late today: Fraudulent Paysafe calls If you receive a call from anyone requesting you to perform a ‘test’ transaction or asking you to print a live voucher and then asking for the unique serial number or PIN please do not do this as it is a hoax. More importantly […]

[Read more →]

Tags: Ethics · Newsagency management

Another example of why the MPA trial is flawed

June 13th, 2015 · No Comments

The MPA trial of new magazine supply rules would not give the ability to block junk like this from Network Services. I satisfy consumer demand for products like these with items off of which I make 50%+. I choose the products to tell a story and reflect a difference. Network should distribute these products without my express […]

[Read more →]

Tags: Ethics · magazine distribution · Magazine oversupply

Did you receive the consignment stock from Consolidated Product Holdings?

June 13th, 2015 · 9 Comments

We received a car air purifier and a touch screen bullet this week from Consolidated Product Holdings on consignment. The letter from CPH claims they have introduced the products in partnership with magazine distributor IPS. I didn’t order the products and have not entered into any agreement in relation to these products. Therefore, I don’t consider myself […]

[Read more →]

Tags: Ethics · magazine distribution · magazines

Why newsagents should not resist providing News Corp. sales data through XchangeIT

June 10th, 2015 · 3 Comments

I am aware of some newsagents refusing to provide News Corp. with sales data through XchangeIT. The provision of this data is one reason for News now using XchangeIT to send supply files to newsagents. Unlike some magazine publishers, News wants to reduce the paper wastage of returns – saving them money as well as newsagents […]

[Read more →]

Tags: Ethics · Newsagency management · Newspaper distribution · newspaper home delivery · Newspaper marketing · Newspapers · Social responsibility

Mark Latham doesn’t get it: size doesn’t matter to small business owners

June 3rd, 2015 · 6 Comments

Mark Latham loves to goad people into debate. This is what Fairfax pays him for from his op-ed pieces in the Australian Financial Review. Latham was wrong in his column on the weekend when he wrote: Self-evidently, if small businesses were any good they would’t be small. They would be big monstrous things with massive […]

[Read more →]

Tags: Ethics · Newsagency management · Small Business

Terrific newsletter from GNS

June 1st, 2015 · 9 Comments

Click here to see an excellent newsletter from GNS management. I share the link here with permission. I say the newsletter is terrific because of the depth of information presented, the outlining of strategies for the business and the openness of the communication itself. The newsletter is full of facts. GNS is a victim of […]

[Read more →]

Tags: Ethics · Newsagency management

Beware the add backs if you are buying a newsagency

June 1st, 2015 · No Comments

I was looking through a profile for a newsagency for sale in Victoria recently and was surprised at the number of add-backs to get to an Adjusted net profit. In this instance, I’d consider this figure to be a work of fiction as there is no accompanying explanation or detail provided. The best assessment of […]

[Read more →]

Tags: buying a newsagency · Ethics