Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Unfair demands from Tatts on retailers at the busiest retail time of the year

December 16th, 2014 · 4 Comments

In addition to the challenge of the $30 million OzLotto jackpot tonight taking some focus from Christmas product sales, some Tatts retailers have been yelled at by their Tatts regional territory manager in an email. I say yelled at because the email font is larger than is usual for a business email and the typeface […]

[

Tags: Ethics · Lotteries · Newsagency challenges · Newsagency management · Social responsibility

Daily Telegraph response to Sydney siege

December 15th, 2014 · No Comments

The Press Council says they already have one complaint about the coverage from The Daily Telegraph in a special edition published in response to the siege in Sydney today. The image is from Alex Hayes, editor of Mumbrella. 8 likes

[

Tags: Ethics · Newspapers

News Corp. newspaper billing error hits newsagents with an expensive Christmas gift

December 15th, 2014 · 9 Comments

News Corp’s Queensland outpost Queensland Newspapers has admitted a billing error affecting newsagents going back, in some cases, eight months. They advised newsagents by email over the weekend and have indicated they will add the amount they are clawing back as a miscellaneous line item in the Dec. 14 bill. This is appalling behaviour by News […]

[

Tags: Ethics · Newsagency challenges · Newsagency management

A social responsibility connection can help attract shoppers to your newsagency

December 3rd, 2014 · No Comments

At Christmas, Mother’s Day and Father’s Day we see terrific engagement from shoppers in our newsagencies with products that have a social responsibility or charity connection. Card companies have been particularly good at this engagement. As retailers have built their businesses around ethical product sourcing and charity support or social responsibility engagement in some other […]

[

Tags: Ethics · Newsagency management · Social responsibility

How to cut your end of month magazine bill

November 24th, 2014 · 22 Comments

This photo shows some of the magazines I took off the shelves for early return in one of my newsagencies on Saturday in my weekend cull. Every Saturday I review all magazines on the shelves, considering the stock on hand, the length of time on the shelves already, the pressure on space and sales history. […]

[

Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management

Another example of Bauer Magazine oversupply

November 24th, 2014 · 6 Comments

I don’t want to be in a position to write this blog post. No, I want fair and justified magazine supply. I don’t want unjust treatment that is not based on data facts. My story plays out in thousands of newsagencies each week, costing our channel millions of dollars. It disadvantages us. Click on the […]

[

Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

What’s your position on Tatts and supermarkets and how much will you back it?

November 19th, 2014 · 71 Comments

I am against supermarkets and any business associated with supermarkets. getting access to the sale of lottery products. It’s important I start with that statement as what I say in this blog post will cause some to say that is not my position. The Daily Telegraph story published yesterday – Survival is a lottery for […]

[

Tags: Ethics · Lotteries · Newsagency management · newsagency of the future · Social responsibility

Bauer Media ignores newsagent sales data & sends extra stock when there is plenty in-store

November 18th, 2014 · 22 Comments

This is not a new story. What I describe here happens in newsagencies across Australia every week, many times over. It’s been happening for years. This is a crime. There appears little or no interest in key spiller businesses in fixing the issue. Shame on those involved as you are the people hurting small business […]

[

Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Social responsibility

Interesting Stop Staples campaign could offer learnings for newsagents doing school booklists

November 17th, 2014 · No Comments

Someone or some group in the US is running a Stop Staples campaign to encourage people to NOT purchase school supplies from Staples. The campaign is connected with the move of US Postal service outlets into some Staples stores: Staples and the U.S. Postal Service have cut a deal that jeopardizes thousands of living-wage jobs – […]

[

Tags: Ethics · Social responsibility

Gerry Harvey still fighting on the GST

November 13th, 2014 · 2 Comments

It’s good to see Gerry Harvey still fighting on the GST front, his targeting of Australia Post and its new ShopMate service that he says makes it easier for Australians to purchase products GST free from overseas retailers and bring them into the country. I am interested in the issue but not so much the […]

[

Tags: Ethics · Social responsibility

Paywalls vanish when publishers go each other

November 11th, 2014 · No Comments

The Australian Financial Review had a report yesterday about a favourable tax ruling for News Corp. in Luxembourg in 2009. The report is accessible to all despite the vast majority of AFR content being bend a paywall. News Corp. tends to do the sale – leave reports negative to Fairfax outside the paywall. The more newspaper […]

[

Tags: Ethics · Newspapers

Sunday newsagency management tip: fail well

November 2nd, 2014 · 4 Comments

It’s natural to fear failure in personal and business life. Online and offline gossip about friends, colleagues, competitors and others is often about failure, intensifying our own fear of failure. Today, news of failure is amplified more than ever because of the ready access to the megaphones of social media. My uneducated theory is that volume of […]

[

Tags: Ethics · Management tip · Newsagency challenges · Newsagency management · Newsagency opportunities · Optimism · Small Business · Social Media · Social responsibility

When discount Christmas cards are not really discounted

October 31st, 2014 · 11 Comments

Check out how one shop that looks like a newsagency but is not a newsagency in Melbourne is promoting Christmas cards. Their pitch is up to 70% off. The sign should say up to 70% off a retail price we made up that has no real connection with what we actually paid for this stock. Looking […]

[

Tags: Ethics

Exclusive gift with purchase from Bauer at Woolworths

October 31st, 2014 · No Comments

Check out the display a colleague sent me of a display at a Woolworths supermarket offering and exclusive to Coles gift with purchase for a range of titles. This is a stunning stand promoting an excellent gift. It’s certain to drive sales of the promoted titles in Woolworths. It is disappointing that Bauer promotes supermarkets ahead […]

[

Tags: Ethics · magazines

Nic & Rocco reissue of damaged stock by Bauer wastes newsagent time and money

October 30th, 2014 · 12 Comments

Almost a year ago, Bauer Media issued Nic & Rocco Sweet Sensations. I blogged about it at the time. Today, they sent it out again. This time it’s stock that has been around the block. Many copies are damaged. What a waste of time and money! What an appalling and unfair treatment of newsagents. I consider […]

[

Tags: Ethics · magazine distribution · Magazine oversupply · Ugh!

I don’t want Inside Out

October 30th, 2014 · 4 Comments

With the arrangement between News Life Media and Coles which sees Inside Out magazine priced at $2.00 less in Coles than my newsagency and with two Coles curer markets in my centre I see no point in carrying this title and promoting my business as being more expensive. More important, I need to make a stand […]

[

Tags: Ethics · magazine distribution · magazines

Is Coles engaged in predatory pricing for Newspapers in Port Lincoln?

October 29th, 2014 · 9 Comments

I’m told that Coles is not passing on freight costs imposed by News Corp. for flying its print products into Port Lincoln. In doing so, Coles is selling The Advertiser at a significant discount to newsagents who are passing on the freight cost. What Coles is doing sounds like it could be predatory pricing as defined […]

[

Tags: Ethics · Newspapers · Social responsibility

News Corp. opens its Victorian election campaign with a incomplete attack about Intralot

October 25th, 2014 · 3 Comments

While the Victorian Labor Government screwed up the introduction of Intralot in 2007, they are not to blame for the $63M loss by Intralot in my view. The blame for the loss rests with Intralot for poor management, Tatts for their sales counter land grab and several independent authorities that permitted small business newsagents to […]

[

Tags: Ethics · Lotteries · Social responsibility

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 8 Comments

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

[

Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Meeting with XchangeIT

October 23rd, 2014 · 6 Comments

I met with Chris Leach the CEO of XchangeIT today as part of a regular discussion Chris has with the various newsagency software companies. I took the opportunity to express concern that newsagents are pressured to provide accurate sales data yet we see little benefit in return. While it is outside his purview, Chris listened […]

[

Tags: Ethics · magazine distribution · magazines · Social responsibility · XchangeIT

Newsagents caring less about accurate data as a result of worsening magazine oversupply

October 23rd, 2014 · 13 Comments

A newsagents who recently got pinged by XchangeIT for failing to meet their standards expressed anger at abuse of their business by the imagine distributors for overloading them with stock. Digging into the situation, there was no issue with data quality, just timing. So, the distributors receive accurate sales and return data but it is […]

[

Tags: Ethics · magazine distribution · magazines

Is it unethical to send more stock of a title a newsagent without justification?

October 22nd, 2014 · 4 Comments

Imagine the surprise of a newsagent this week when they received additional stock of Modern Wedding Styling magazine when they still had stock on the shelves from the August allocation. There is no sales history to indicate they will get through the initial allocation. So, the newsagent topped the supply this week and early returned […]

[

Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management · Ugh! · XchangeIT

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

[

Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 33 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

[

Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

[

Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!