Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

If you pay cash in hand or under the award you will get caught

July 28th, 2015 · No Comments

A prospective newsagency purchaser recently declined to proceed with a purchase after they discovered that two full time employees were being paid under the award and were paid in cash. The annual saving to the business was in excess of $25,000, which was reflected in the profit and loss statement for the business. The accountant for the […]

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Tags: Ethics · Newsagency management · Social responsibility

A cautionary tale on discounting and franchises

July 28th, 2015 · No Comments

The 7.30 Report on ABC2 last night had a report the impact on franchises of deep discounting as introduced by Pizza Hut around a year ago. Last year, Pizza Hit dramatically cut advertised prices to respond to price pressure from rival Dominos. Sales went up and, as some in the 7.30 Report story said, these […]

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Tags: Ethics · Newsagency management

Pettiness at The Australian

July 27th, 2015 · 2 Comments

In a newspaper that has participated in raising the profile of Q&A on the ABC, the A media pages of the The Australian today refer to Q&A as a low profile program. Pathetic. 5 likes

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Tags: Ethics

I am not the Mark Fletcher on the POS Solutions blog

July 16th, 2015 · No Comments

A Mark Fletcher made a negative comment on the POS Solutions blog on June 24. All comments on that blog are moderated. I emailed the owner of POS advising the comment was not from me. I also commented on the blog saying this – twice. My comments have been blocked. The negative comment remains without clarification. […]

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Tags: Ethics · Social responsibility

Why all the posts today about Network Services?

July 6th, 2015 · 15 Comments

The posts I have published today reflect data from one newsagency. The newsagent sent me the screen shots as evidence of the appalling oversupply they are suffering and have been suffering from Bauer’s Network Services. While the company reps say one thing to the ACCC and have the ANF under their spell, the company does […]

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Tags: Ethics · Leadership · magazine distribution · Magazine oversupply

Magazine publishers: careful what you wish for

July 2nd, 2015 · 3 Comments

For years there have been differences between how magazine publishers with products in newsagencies and supermarkets treat these retail channels. While newsagents have complained, they have done nothing serious about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better gifts with purchase […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · newsagency of the future · Newsagency opportunities

Cheap old magazines damage the newsagency brand

June 26th, 2015 · No Comments

While for sure there is a debate about the Newsagency shingle, for the majority of newsagency businesses it remains the key identifier of the business. This is why it is frustrating to see a display like this outside a newsagency. In my opinion this display damages the business and the broader newsagency brand. I don’t […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

Network Services can’t even get the supply of Bauer Media titles right

June 22nd, 2015 · 7 Comments

You’d think a magazine distributor owned by a publisher could get the scale out of that publisher’s titles right. Sadly, Bauer media’s own network Services has failed on that score. They have increased our supply of the Take 5 Crime & Puzzle Special from 12 copies to 16 to 18 despite the evidence showing that […]

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Tags: Ethics · magazine distribution · Magazine oversupply

Overloaded with Muscle & Fitness magazine by Network Services

June 22nd, 2015 · 1 Comment

Magazine distributor Network Services increased our support of Muscle & Fitness magazine from 2 cipies to 4 to 8 and now to 9 despite the evidence indicating that three copies is probably optimal for us. Network will say it’s a mistake – surely they could not have done this deliberately. The publisher, if I spoke […]

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Tags: Ethics · magazine distribution · Magazine oversupply

The danger of the best prices guaranteed

June 17th, 2015 · No Comments

If you advertise that you have the best prices guaranteed in your brochure you need to make sure that is what you have as it is easy show that your prices are not the best. A newsagent showed me a brochure today from a competitor, another newsagent, with prices that are not the best yet […]

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Tags: Ethics · marketing

Important fraud warning from Touch Networks

June 16th, 2015 · 5 Comments

Touch issued this warning to merchants late today: Fraudulent Paysafe calls If you receive a call from anyone requesting you to perform a ‘test’ transaction or asking you to print a live voucher and then asking for the unique serial number or PIN please do not do this as it is a hoax. More importantly […]

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Tags: Ethics · Newsagency management

Another example of why the MPA trial is flawed

June 13th, 2015 · No Comments

The MPA trial of new magazine supply rules would not give the ability to block junk like this from Network Services. I satisfy consumer demand for products like these with items off of which I make 50%+. I choose the products to tell a story and reflect a difference. Network should distribute these products without my express […]

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Tags: Ethics · magazine distribution · Magazine oversupply

Did you receive the consignment stock from Consolidated Product Holdings?

June 13th, 2015 · 9 Comments

We received a car air purifier and a touch screen bullet this week from Consolidated Product Holdings on consignment. The letter from CPH claims they have introduced the products in partnership with magazine distributor IPS. I didn’t order the products and have not entered into any agreement in relation to these products. Therefore, I don’t consider myself […]

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Tags: Ethics · magazine distribution · magazines

Why newsagents should not resist providing News Corp. sales data through XchangeIT

June 10th, 2015 · 3 Comments

I am aware of some newsagents refusing to provide News Corp. with sales data through XchangeIT. The provision of this data is one reason for News now using XchangeIT to send supply files to newsagents. Unlike some magazine publishers, News wants to reduce the paper wastage of returns – saving them money as well as newsagents […]

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Tags: Ethics · Newsagency management · Newspaper distribution · newspaper home delivery · Newspaper marketing · Newspapers · Social responsibility

Mark Latham doesn’t get it: size doesn’t matter to small business owners

June 3rd, 2015 · 6 Comments

Mark Latham loves to goad people into debate. This is what Fairfax pays him for from his op-ed pieces in the Australian Financial Review. Latham was wrong in his column on the weekend when he wrote: Self-evidently, if small businesses were any good they would’t be small. They would be big monstrous things with massive […]

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Tags: Ethics · Newsagency management · Small Business

Terrific newsletter from GNS

June 1st, 2015 · 9 Comments

Click here to see an excellent newsletter from GNS management. I share the link here with permission. I say the newsletter is terrific because of the depth of information presented, the outlining of strategies for the business and the openness of the communication itself. The newsletter is full of facts. GNS is a victim of […]

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Tags: Ethics · Newsagency management

Beware the add backs if you are buying a newsagency

June 1st, 2015 · No Comments

I was looking through a profile for a newsagency for sale in Victoria recently and was surprised at the number of add-backs to get to an Adjusted net profit. In this instance, I’d consider this figure to be a work of fiction as there is no accompanying explanation or detail provided. The best assessment of […]

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Tags: buying a newsagency · Ethics

Clarity on the MPA trial next steps

May 28th, 2015 · 4 Comments

Magazine Publishers Australia (MPA) has announced the pilot program to trial proposed new magazine supply rules will commence next month. While the ACCC has made no announcement since the conference a month ago, the MPA was granted interim authorisation by the ACCC and ti is this which enables them to proceed. I am disappointed that despite […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines

Why the ANF is wrong about magazine performance data in newsagencies

May 26th, 2015 · 4 Comments

The CEO of the ANF says the ANF supports the MPA pilot of new magazine supply rules for newsagents to gather data on magazines in newsagencies. The CEO ignores the considerable data set already available in newsagencies. Here’s a new 11 minute video from me outlining some of the data available. This video illustrates that as […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Social responsibility

Further submission to ACCC seeks fairness for newsagents on magazine supply

May 25th, 2015 · 15 Comments

This morning I made another submission to the ACCC on the issue of magazine supply, encouraging them to collect data to assess the fairness of the newsagent supply model versus the supply model used for our competitors. Here is the full text of the letter: Magazine Publishers of Australia application A91472 While this letter is written […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency opportunities · Social responsibility

The importance of talking about mental health in small business newsagencies

May 21st, 2015 · 7 Comments

A newsagent suicided two weeks ago leaving a young family without a parent and a business without leadership. Things had been tough for the business with landlord challenges and difficulties dealing with magazine supply. Colleague newsagents had suggested help was needed. Unfortunately, the first meeting to sort out help was two days too late. I have […]

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Tags: Ethics · Leadership · Newsagency management · Occupational Health · Social responsibility

Why you should not delete data when you sell your newsagency

May 20th, 2015 · No Comments

When you contract to sell your newsagency, or any business for that matter, you usually contract to sell the business as it has been trading and you contract to sell the assets of the business.  Your business data is part of that trading, your business data is an asset of the business. Removing data prior […]

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Tags: Ethics · Newsagency management

Magazine ad could confuse with In Style

May 19th, 2015 · 2 Comments

This ad on the floor of a shop in Adelaide could confuse. I thought it was promoting In Style until I noticed none of the images was In Style – not even from the same publisher. 4 likes

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Tags: Ethics · magazines

Ignorant commentators come out against the small business instant asset write off in the 2015 federal budget

May 15th, 2015 · 2 Comments

I write this as the owner of an Australian software company serving several specialist retail channels, as a newsagent and as the owner os a couple of other businesses serving small businesses in Australia. I am disappointed at some of the commentary about the instant asset write off announced in the federal budget this week. I have […]

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Tags: Ethics · Newsagency management · Small Business · Social responsibility

Supermarkets called to stop selling Zoo magazine

May 14th, 2015 · 2 Comments

ABC local radio in Sydney today carried a story about Zoo magazine that included calls on Coles and Woolworths to stop selling Zoo. Listen here. Click here to see an opinion piece by Jo Stanley about this. 3 likes

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Tags: Ethics · magazines · Social responsibility