Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Dealing with oversupply of Modern Wedding magazine

April 16th, 2015 · 1 Comment

I wrote to Modern Wedding magazine three days ago about the unjustified oversupply of Modern Wedding Cakes & Styling to a newsagent as I wrote about here. I am yet to receive a response. As with the publisher of Scoop and my similar complaint to them about the same issue, I have not received a […]

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Tags: Ethics · magazine distribution · Magazine oversupply

Confronting the Scoop oversupply issue

April 13th, 2015 · No Comments

Over the weekend I emailed several contact points at Scoop about their oversupply as I wrote about here last week. The email speaks for itself. I wrote it because I’m of the view we need to hold publishers account for the oversupply we are hit with given that magazine distributors have done little to address […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

Magazine distributor IPS completes today’s trifecta of magazine oversupply of small business newsagents

April 13th, 2015 · 13 Comments

A newsagent contacted me this morning to advice IPS, the Fairfax owned magazine distributor, has supplied 92 copies of Wild Boar magazine in response to sales data showing net average sales of 39 copies. This oversupply will cost the newsagent time, labour and cash. it will cost the publisher service fees – as the distributor […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

Is this behaviour by magazine distributor Bauer Media’s Network Services unethical?

April 13th, 2015 · 2 Comments

Check out the supply and return data for Modern Wedding Cakes & Styling for a newsagent who contacted me yesterday. They received 3 copies of edition #17 on 21/7/2014. They didn’t sell any. On 12/1/2015, Bauer sent them another two copies. They have still not sold any. Today, they receive two more copies. Newsagents are […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Social responsibility

Magazine distributor Gordon & Gotch fails newsagents with Valentine’s Day title

April 13th, 2015 · No Comments

Gordon and Gotch is today (Monday) distributing Good Things Valentine’s Day. Valentine’s Day was six weeks ago. There is no sense in supplying this title now and doing so makes newsagents less competitive. It will cost those who receive it time, space, eight and cash. Gotch would still be able to scale out this title to […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Social responsibility

People coming late to support newsagent pressure on proposed magazine supply rule changes

April 8th, 2015 · No Comments

It is interesting seeing those who claim to support and serve newsagents now supporting requests for the ACCC to listen to newsagent concerns about the trial of new magazine supply rules after the ACCC has agreed to hold a public conference on this. Makes me wonder where they were over the last couple of months when those […]

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Tags: Ethics · Social responsibility

Must read: Fairfax report on News Corp tax affairs

April 6th, 2015 · 1 Comment

Fairfax newspapers this morning have published a report claiming News Corp. has sent $4.5 billion to the US virtually tax free. Rupert Murdoch’s media empire in the US has siphoned off $4.5 billion of cash and shares from his Australian media businesses in the past two years, virtually tax free. According to calculations by University of NSW accounting academic, Jeffrey Knapp, […]

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Tags: Ethics · Newspapers · Social responsibility

How would this title from Network Services be handled by the proposed new magazine rules?

April 4th, 2015 · 2 Comments

Unless I am missing something, this behaviour by Network Services would be permitted under the magazine supply rules the MPA has developed and the ANF endorsed: this magazine, SpongeBob and his Buddies, which failed at one newsagency in April 2014, has been sent to another newsagency. Unless it is a redistribution to the newsagency receiving it now, […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Social responsibility

Newsagents given the ability to compete on magazines

April 1st, 2015 · 14 Comments

Australian small business newsagents will rejoice today on the news of a new magazine supply model to start immediately. Newsagents control the titles they receive. Newsagents control the volume of each issue they receive. Magazine distributors to suggest range and volume which newsagents can accept or reject. Newsagents, publishers and distributors agree on a benchmark returns percentage. All returns […]

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Tags: Ethics · Fun · magazine distribution · Magazine oversupply · magazines · Social responsibility

An identity check can protect your business

April 1st, 2015 · No Comments

A newsagent yesterday gave away confidential information about their business lease to someone on the phone without verifying who they were. The caller said they were from an organisation associated with the business. It turns out the caller was from an organisation seeking to compete with them. If you are not certain of who is […]

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Tags: Ethics · Newsagency management

Ethics in business

April 1st, 2015 · No Comments

As I write this (Tuesday 4:05pm), I am sitting in a regional airport lounge listening to a car dealer on the phone tell his staff how to fudge sales figures so they continue to be in the running to win an award from the respected car brand they sell. They are booking ten sales by […]

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Tags: Ethics · Social responsibility

ACCC submission in relation to newsagency magazine supply trial

March 30th, 2015 · 23 Comments

The ACCC has proposed to authorise Magazine Publishers Australia to conduct a trial of an alternative magazine supply model. As I wrote here in November, I think the proposed code of conduct changes are ill conceived and will not address the unfairness for newsagents compared to others with whom we compete. Earlier this month I encouraged newsagents to […]

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Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagency opportunities · Social responsibility

Fairfax duds newsagents with Financial Review price rise

March 28th, 2015 · 16 Comments

Fairfax has announced the cover price of the Australian Financial Review increases 8.5% from Tuesday April 7 yet the gross profit increase permitted by Fairfax to retail newsagents is only 2.5%. Fairfax is double dipping. They are increasing the cover price and reducing the margin permitted. This is an appalling move by Fairfax against small business newsagents. […]

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Tags: Ethics · Newspapers · Social responsibility

Australians love products that do good beyond the products themselves

March 5th, 2015 · No Comments

Many retail businesses and retail brands are doing good through their product and shoppers are making decisions based on this socially responsible activity. An early adopter was Hallmark through their support for the National Breast cancer Foundation. Internationally, The Body Shop set a high benchmark. Now, we have many retailers and suppliers doing good thanks […]

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Tags: Ethics · Gifts · Social responsibility

Available at all good newsagents…

February 28th, 2015 · 11 Comments

It frustrates me when I see a magazine publisher promote that their latest magazine is available at all good newsagents. They control where their magazine goes – or their representative distribution company does. My message to suppliers: don’t shift judgement of which are good newsagencies and which are not on the basis of where you […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Small Business

The collapse of a newsagency business can have a far reaching impact

February 26th, 2015 · 3 Comments

I heard yesterday morning that a business operating two large retail newsagencies in Victoria has gone into voluntary administration. Later in the day I heard from several suppliers who are owed money. As you’d expect they are frustrated. Often when we hear of businesses in trouble and or closing we hear about the impact on employees and […]

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Tags: Ethics · Newsagency challenges · Newsagency management

Shock horror – Gordon & Gotch increases supply to a newsagent without justification

February 26th, 2015 · 14 Comments

Another day and more reports from newsagents of magazine distributors sending additional titles which are NOT selling out. Take a look at this example for Koori Mail – sent to me by a colleague. In the data you can see this newsagent has for all but one issue been experiencing 0% sell through yet the […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines

Newsagents trashing APN newspaper promotion of Staples

February 14th, 2015 · 1 Comment

Here’s a photo from one newsagent showing what they have done with the collateral from newspaper publisher APN sent to support the classroom makeover promotion being run with Staples. The APN collateral is in the trash bin. As I noted here, newsagents are angry that APN is promoting US stationery giant Staples and not the local newsagent businesses […]

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Tags: Ethics · Newsagency challenges · Newsagency management · newsagency marketing

APN disrespects newsagents with Daily Mercury promotion

February 11th, 2015 · 3 Comments

The marketing and promotions department from the APN owned The Daily Mercury newspaper in Mackay has launched a promotion offering a $5,000 classroom makeover as the prize. Readers collect tokens for their school over the duration of the promotion (Feb. 14 – Mar. 16) and the school with the most tokens at the end wins. A $500 […]

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Tags: Ethics · Newspapers · Social responsibility

What small business can learn from #libspill

February 8th, 2015 · 2 Comments

For all their talk about leadership, politicians rarely demonstrate this trait. Instead, they focus selfishly on themselves ahead of the needs of those they claim to serve. This focus on self preservation is evident in Australia this weekend in the lead up to the vote on the spilling of leadership position of the parliamentary Liberal party. […]

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Tags: Ethics · Leadership · Newsagency management · retail

No appointment sick certificates for employees

February 5th, 2015 · 1 Comment

I’m in Perth and drove past a pharmacy offering no appointment sick certificates for employees – on a billboard on the main road. I thought it was a joke. It is not. Pharmacists can issue medical certificates for minor conditions. This pharmacy is promoting that service in a way that appears to encourage sickies. I […]

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Tags: Ethics

Australians are fired up about the power of the supermarkets

February 3rd, 2015 · 7 Comments

I’ve received two calls in the last few days about supermarkets and the harm they are doing to small businesses like newsagencies. Each caller made contact as they wanted offer support for newsagents, they wanted to know what they could do to help and what we were doing to fight back against the market power […]

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Tags: Ethics

Bauer Media trials Woman’s Day price increase and botches newsagent engagement

February 2nd, 2015 · 1 Comment

Bauer Media is trialling a price increase for Woman’s Day to $4.40 in Western Australia while at the same time offering it through Coles for half price and continuing to chase sales by including it in a discount pack at 33% off. What makes the WA price increase trial worse is the poor and after […]

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Tags: Ethics · Ugh!

Newsagents: do your homework before taking on the Lyoness

February 2nd, 2015 · No Comments

I’ve heard from a newsagent this week about the Lyoness loyalty program. They wanted to know what I thought. I first wrote about the Lyoness in 2013 here. The ACCC has taken action against the operator of the scheme. The Wikipedia page on the Lyoness has more history. The Sydney Morning Herald published an article about Lyoness earlier this […]

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Tags: Ethics · Newsagency management

Here is why newsagents need more control over magazine supply

February 2nd, 2015 · 3 Comments

Further to my post two days ago about a possible new approach to magazine distribution, the supply this week of Menace To Society by Bauer Media’s Network Services to newsagents is a good example of why we need control. This is a title serving a narrow and declining in size niche. In my own newsagency it […]

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Tags: Ethics · magazine distribution