Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Melbourne Airport is a rip off when it comes to parking

August 29th, 2014 · 4 Comments

Please excuse this off-topic rant. I parked at Melbourne Airport for 24 hours and five minutes and was charged for two days. Yes, that’s what the published fee schedule says and yes I knew it. That does’t make it fair. Their long term car park was full. It took ten minutes to find a park […]

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Tags: Ethics · Social responsibility

Yes, there is a magazine called Chicks Smashing Grunters

August 29th, 2014 · 6 Comments

Chicks Smashing Grunters is a new magazine title being distributed by IPS. Thankfully, we did not receive this title. I know one newsagent who received fifty copies yesterday. They think they will sell all if not most. Extraordinary. The title itself sounds wrong. Yes, we are not our customers. 8 likes

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Tags: Ethics · magazine distribution · magazines · Social responsibility

Fairfax mistake costs newsagents

August 28th, 2014 · No Comments

Newsagents have received advice from Fairfax owned IPS that they have been incorrectly billing for Trader Tag magazine since August 2012, giving newsagents considerable more commission than should have been the case. Without consultation or consideration Fairfax clawed back the commission. The Fairfax handling of the matter has frustrated many newsagents and created difficulties for some. […]

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Tags: Ethics · Newsagency management · Newspapers

Tomorrow’s news today at Coles Express Goondiwindi

August 28th, 2014 · 5 Comments

Here is the display of magazines at Coles Express in Goondiwindi. The photo was taken yesterday morning. Some of the titles in the photo were due to go on sale today. The local newsagent received their stock early but did not put it out, respecting the contract. Coles, apparently, lives by a different set of […]

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Tags: Ethics · magazines · Ugh!

If you rip cash out of your newsagency…

August 25th, 2014 · 12 Comments

The ATO is targeting small businesses in a clamp down on the cash economy according to media reports over the weekend and today. Using a range of tools and benchmarks, the ATO plans to make the point that those ripping cash out undetected will be detected. In the 1990s newsagents were in target of the […]

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Tags: Ethics

Beware of paying for likes, friends and links

August 23rd, 2014 · No Comments

With more newsagents relying on Google, Facebook, Twitter and other search engine and social media platforms to drive traffic, there his a temptation to get attention, numbers and followers by paying a service to achieve this for you. My advice – don’t! Paid for eyeballs are of no benefit to your business. Paid for links […]

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Tags: Ethics · Social Media

Inside Out magazine still cheap at Coles

August 23rd, 2014 · 2 Comments

If every newsagents needed a reason to quit Inside Out magazine it is the continued discounting being run for the title at Coles. Given how Coles operates this has to be a publisher initiative. The Exclusive to Coles bookmark in each copy tells shoppers to not purchase the title elsewhere so why should we stock […]

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Tags: Ethics · magazine distribution · magazines

Free marijuana

August 21st, 2014 · 8 Comments

I received this bag containing 8g of high-grade marijuana at my office yesterday. There was return address, no note, no Thank You card … just the bag of dope inside three carefully packed layers of sealed bags and inside a prepaid post bag. It was addressed to the office. With a street value of around $80.00 […]

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Tags: Ethics · Fun

How does the ACCC set its priorities?

August 20th, 2014 · 2 Comments

The ACCC chairman has been all over the media this week touting a victory over Maggie Beer and what the ACCC says is misleading labelling. I don’t see how any shopper considering purchasing Maggie Beer products could have been misled. The products are conceived and developed in Maggie Beer’s kitchen in the Barossa Valley. That […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

Newsagency magazine early returns survey results

August 12th, 2014 · No Comments

168 responses to my magazine rely returns survey provide a valuable  insight into newsagent thinking on early magazine returns. 167 of the 168 respondents undertake early returns. 100 say they return the day magazines come in and 67 say they early return before the end of the month but not the day they come in. […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

Why this small business owner does not support Joe Hockey’s federal budget

August 8th, 2014 · 24 Comments

Federal Treasurer Joe Hockey sounded pathetic earlier this week when he moaned about poor support from business for the government’s budget. Hockey has been reported as complaining that businesses and business groups need to support the budget more. I own several small businesses and I do not support the budget. Here’s why: The budget is […]

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Tags: Ethics · Social responsibility

Gotch magazine returns audit crackdown

August 5th, 2014 · 14 Comments

Newsagents have told me about a crackdown by magazine distributor Gordon and Gotch on magazine returns claims. They are cross-checking supply and sales data against returns claims and going back to newsagents where the data does not add up. While Gotch has spot checked returns for years, they now appear more attentive. Newsagents over claiming returns […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management

The importance of checks and balances in your cash management processes

July 24th, 2014 · 2 Comments

I was talking with a retailer a couple of days ago about the theft from his business of more than $50,000 by a business partner. He was devastated that the long-term business partner would steal from their 50/50 owned business. The theft has challenged the future of the business as two long time family friends […]

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Tags: Ethics · Newsagency management · theft

Newsagents: beware any who claim they can get you a better lease deal

July 19th, 2014 · 1 Comment

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw […]

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Tags: Ethics · Management tip · moving shop · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

It’s all about priorities I guess

July 16th, 2014 · 6 Comments

The Coalition parties made considerable noise about reining in the Coles and Woolworths prior to the election and I suspect this is, in part, what got small business supporting them. They have found time and money for projects such as $250M for chaplains in schools and the winding back of financial advice laws that were brought in […]

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Tags: Ethics · Newsagency challenges · Newsagency management

Beware UKASH scam on a newsagent

July 11th, 2014 · No Comments

Another newsagent has been hit by a UKASH scam with someone calling the business claiming to represent what they called epay services. They were aggressive and demanding, telling the staff member to print two UKASH $300 vouchers. They knew the voucher serial numbers which is particularly disturbing and is being investigated by several parties right now. […]

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Tags: Ethics · theft

News Corp. pushes newspaper shoppers to supermarkets while ignoring newsagents

July 9th, 2014 · 5 Comments

News Corp. yesterday advised newsagents in Victoria of a deal with Ritchies supermarkets where Ritchies get a free Herald Sun if they spend more than $30 in Ritchies. It frustrates me that News Corp. does deals like this and others with supermarkets yet they ignore retail newsagents. Two years ago the company made considerable noise […]

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Tags: Ethics · Media disruption · Newsagency challenges · Newspaper distribution · Newspaper marketing · Newspapers · Social responsibility

The Tatts barrier to selling your newsagency

July 7th, 2014 · 11 Comments

If you have tatts in your business and are planning to sell you will need to factor in time for tatts to go through their processes. Not only do they take time to vet and approve applicants, there is the real risk that they could say no. It surprises me when I hear of Tatts […]

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Tags: Ethics · Lotteries · Newsagency challenges

Why I offered no goodwill and 75 cents in the dollar for stock to purchase a newsagency

July 2nd, 2014 · 12 Comments

I was approached recently to consider purchasing a newsagency which had been on the market for a long time. The owners were in dispute and wanted out urgently. The figures provided were what I’d call creative. While I could see the business was losing money, a first time business buyer might have seen otherwise given how then information […]

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Tags: Ethics · Newsagency management · Social responsibility

Health checks from Woolworths?

July 1st, 2014 · 12 Comments

The announcement today that Woolworths intends to offer free heath checks is another example of why we need legislation to stop the growth of the supermarket duopoly in Australia. Indeed, politicians need to legislate to force a reduction of their market share. Bob Katter was on TV tonight listing the businesses closed brown by the supermarkets. […]

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Tags: Ethics · Small Business · Social responsibility

Sell locally-sourced products and prove your pitch to the local community

June 30th, 2014 · No Comments

If we are to promote a shop local pitch to our local communities we need to source locally made and locally connected products. This week I will draw attention to several local suppliers newsagents could consider. Stocking products from these and similarly local suppliers adds credibility to our shop local pitch. To me, local products […]

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Tags: Ethics · Newsagency management · Newsagency opportunities · Small Business · Social responsibility

News Corp deal makes Coles look cheap and newsagencies look expensive

June 27th, 2014 · 25 Comments

News Corp’s Inside Out magazine is on sale at Coles for $6.00, $2.20 less than the price in newsagencies and other retail outlets. How is it that this News Corp. title can be sold to shoppers at Coles for less than newsagents pay for it? Why would newsagents not early return all Inside Out stock right away […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges

Newsagency marketing groups / franchises and marketing funds

June 23rd, 2014 · No Comments

I’ve been asked a couple of times recently about marketing fees they pay to their franchise / newsagency marketing group and the obligations of the groups to disclose how the funds are spent. One business owner told me their group, which operates under a franchise agreement, has refused to provide any visibility of marketing funds […]

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Tags: Ethics · Newsagency management

Newsagents: beware scams

June 23rd, 2014 · 1 Comment

I’ve heard of several newsagents in the last few weeks being targeted by scammers. In one case it was an advertising scam where the caller asked if they wanted to continue with their charity magazine advertising – there was no magazine. In another case, a newsagent was contacted by a scammer posing to represent an energy […]

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Tags: Ethics · Newsagency management · Social responsibility

An anonymous personal attack

June 18th, 2014 · 14 Comments

I have received calls in the last 24 hours from several people who have received an anonymous note in the mail attacking me. Here is how this note opens: Mark Timothy Fletcher – this is a message for you but since I don’t own a blog, this was my next best way to get my […]

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Tags: About us · Ethics