Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Fairfax duds newsagents with Financial Review price rise

March 28th, 2015 · 10 Comments

Fairfax has announced the cover price of the Australian Financial Review increases 8.5% from Tuesday April 7 yet the gross profit increase permitted by Fairfax to retail newsagents is only 2.5%. Fairfax is double dipping. They are increasing the cover price and reducing the margin permitted. This is an appalling move by Fairfax against small business newsagents. […]

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Tags: Ethics · Newspapers · Social responsibility

Australians love products that do good beyond the products themselves

March 5th, 2015 · No Comments

Many retail businesses and retail brands are doing good through their product and shoppers are making decisions based on this socially responsible activity. An early adopter was Hallmark through their support for the National Breast cancer Foundation. Internationally, The Body Shop set a high benchmark. Now, we have many retailers and suppliers doing good thanks […]

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Tags: Ethics · Gifts · Social responsibility

Available at all good newsagents…

February 28th, 2015 · 11 Comments

It frustrates me when I see a magazine publisher promote that their latest magazine is available at all good newsagents. They control where their magazine goes – or their representative distribution company does. My message to suppliers: don’t shift judgement of which are good newsagencies and which are not on the basis of where you […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Small Business

The collapse of a newsagency business can have a far reaching impact

February 26th, 2015 · 3 Comments

I heard yesterday morning that a business operating two large retail newsagencies in Victoria has gone into voluntary administration. Later in the day I heard from several suppliers who are owed money. As you’d expect they are frustrated. Often when we hear of businesses in trouble and or closing we hear about the impact on employees and […]

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Tags: Ethics · Newsagency challenges · Newsagency management

Shock horror – Gordon & Gotch increases supply to a newsagent without justification

February 26th, 2015 · 14 Comments

Another day and more reports from newsagents of magazine distributors sending additional titles which are NOT selling out. Take a look at this example for Koori Mail – sent to me by a colleague. In the data you can see this newsagent has for all but one issue been experiencing 0% sell through yet the […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines

Newsagents trashing APN newspaper promotion of Staples

February 14th, 2015 · 1 Comment

Here’s a photo from one newsagent showing what they have done with the collateral from newspaper publisher APN sent to support the classroom makeover promotion being run with Staples. The APN collateral is in the trash bin. As I noted here, newsagents are angry that APN is promoting US stationery giant Staples and not the local newsagent businesses […]

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Tags: Ethics · Newsagency challenges · Newsagency management · newsagency marketing

APN disrespects newsagents with Daily Mercury promotion

February 11th, 2015 · 3 Comments

The marketing and promotions department from the APN owned The Daily Mercury newspaper in Mackay has launched a promotion offering a $5,000 classroom makeover as the prize. Readers collect tokens for their school over the duration of the promotion (Feb. 14 – Mar. 16) and the school with the most tokens at the end wins. A $500 […]

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Tags: Ethics · Newspapers · Social responsibility

What small business can learn from #libspill

February 8th, 2015 · 2 Comments

For all their talk about leadership, politicians rarely demonstrate this trait. Instead, they focus selfishly on themselves ahead of the needs of those they claim to serve. This focus on self preservation is evident in Australia this weekend in the lead up to the vote on the spilling of leadership position of the parliamentary Liberal party. […]

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Tags: Ethics · Leadership · Newsagency management · retail

No appointment sick certificates for employees

February 5th, 2015 · 1 Comment

I’m in Perth and drove past a pharmacy offering no appointment sick certificates for employees – on a billboard on the main road. I thought it was a joke. It is not. Pharmacists can issue medical certificates for minor conditions. This pharmacy is promoting that service in a way that appears to encourage sickies. I […]

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Tags: Ethics

Australians are fired up about the power of the supermarkets

February 3rd, 2015 · 7 Comments

I’ve received two calls in the last few days about supermarkets and the harm they are doing to small businesses like newsagencies. Each caller made contact as they wanted offer support for newsagents, they wanted to know what they could do to help and what we were doing to fight back against the market power […]

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Tags: Ethics

Bauer Media trials Woman’s Day price increase and botches newsagent engagement

February 2nd, 2015 · 1 Comment

Bauer Media is trialling a price increase for Woman’s Day to $4.40 in Western Australia while at the same time offering it through Coles for half price and continuing to chase sales by including it in a discount pack at 33% off. What makes the WA price increase trial worse is the poor and after […]

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Tags: Ethics · Ugh!

Newsagents: do your homework before taking on the Lyoness

February 2nd, 2015 · No Comments

I’ve heard from a newsagent this week about the Lyoness loyalty program. They wanted to know what I thought. I first wrote about the Lyoness in 2013 here. The ACCC has taken action against the operator of the scheme. The Wikipedia page on the Lyoness has more history. The Sydney Morning Herald published an article about Lyoness earlier this […]

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Tags: Ethics · Newsagency management

Here is why newsagents need more control over magazine supply

February 2nd, 2015 · 3 Comments

Further to my post two days ago about a possible new approach to magazine distribution, the supply this week of Menace To Society by Bauer Media’s Network Services to newsagents is a good example of why we need control. This is a title serving a narrow and declining in size niche. In my own newsagency it […]

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Tags: Ethics · magazine distribution

Bauer and Coles offers magazines at half price

January 30th, 2015 · 15 Comments

Coles is offering ZOO, OK!, Woman’s Day & NW for half price with any fuel purchase. These are all Bauer Media titles. The promotion is in the Coles Express catalogue. This is Coles and Bauer Media banding driving sales for Coles and potentially reducing traffic flow of the newsagency channel. Thanks for that Bauer. While […]

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Tags: Ethics · magazines · Newsagency challenges · Newsagency management

Shocking behaviour by a retail landlord

January 22nd, 2015 · 5 Comments

I heard a story earlier this week about a new newsagent  opening a new business who has been told by the landlord they cannot open their shop until all magazine pockets are filled. I’d never stand for this unless there was a provision in the lease which gave the landlord such power – but I’d […]

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Tags: Ethics · magazines

Beware of Bee Printing

January 19th, 2015 · 11 Comments

In one of my businesses we contracted a company called Bee Printing to print some boxes for us. Our contact at Bee Printing was Steve Davis. We though we were dealing with a local company. Events since indicate that they may be offshore using phone routing to make them look local. The goods arrived more […]

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Tags: Ethics

Newsagents having trouble handing back Hubbed equipment and cancelling the contracts?

January 17th, 2015 · No Comments

I have been contacted by three newsagents in the last two weeks seeking advice and assistance on handing back their Hubbed equipment. each had reached the decision to not continue with Hubbed because of lack of customer interest and lack of revenue. They say that Hubbed is not honouring a promise to take back equipment when […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

The case for newsagents newsagents receiving more margin from magazines

January 12th, 2015 · 14 Comments

Australian retail newsagents is a direct account with magazine distributors make 25% of the cover price of a magazine. Distribution newsagents make 25% and have to share that with retailers they supply. The share they make can range from 12.5% to as high as 5% depending on terms negotiated. Newsagents want more than 25%. While some […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation · Newsagent suppliers · Newspaper distribution · Newspapers · Social responsibility

Is News Corp. running a campaign against Tatts?

January 9th, 2015 · 4 Comments

The story on about an invalid scratch ticket in New Mexico was reportedly accompanied by a Golden Casket (Tatts) image. Regardless, there is no point in News running such a story here – unless they have an agenda against Tatts or some other party. It’s not relevant news. 7 likes

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Tags: Ethics · Lotteries

Herald Sun runs a non story and whacks small business Tatts agents

January 8th, 2015 · 10 Comments

Shame on News Corp. for sloppy reporting in the Herald Sun today with their story that a customer could not get their payout. The reason for the store not paying on the prize was valid – they were out of cash. They could not give what they did not have. Their offer of a payment later […]

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Tags: Ethics · Lotteries

Check out the subscription offer in this magazine

January 8th, 2015 · 5 Comments

While I accept subscriptions are important to the sale and distribution mix of magazine publishers, sometimes they go too far, abusing our low cost retail channel for completely selfish gains. Take the latest issue of Men’s Muscle & Health. The issue has a card inserted which partially covers the title in the pocket behind. On this […]

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Tags: Ethics · magazines · Media disruption · Ugh!

Just read: Hack Attack

January 7th, 2015 · No Comments

I have just finished reading Hack Attack: How the truth caught up with Rupert Murdoch by Nick Davies. While I knew the story and had followed it for years, this book shed new light on the awful crimes committed and the subsequent cover up.  It should be compulsory reading for any who earn income from newspapers and […]

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Tags: Ethics · Newspapers

Newsagents: beware counterfeit licenced product

January 5th, 2015 · 3 Comments

Licenced brands are important in our businesses. Licenced brands like Frozen, Sesame Street, Disney and Peppa Pig. They are licenced brands because they are licenced by the owner of the intellectual property and represent large investment in developing the licence. The challenge is that these products can be easily copied and governments are under-resourced in detecting […]

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Tags: Ethics · Newsagency management · Social responsibility

New York Review of Books on Murdoch

December 26th, 2014 · No Comments

The New York Review of Books has published an article Murdoch watchers will wan to read. How the Murdoch Gang Got Away by Geoffrey Wheatcroft is compelling reading about the phone hacking scandal which is still playing out. 2 likes

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Tags: Ethics

Unfair demands from Tatts on retailers at the busiest retail time of the year

December 16th, 2014 · 4 Comments

In addition to the challenge of the $30 million OzLotto jackpot tonight taking some focus from Christmas product sales, some Tatts retailers have been yelled at by their Tatts regional territory manager in an email. I say yelled at because the email font is larger than is usual for a business email and the typeface […]

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Tags: Ethics · Lotteries · Newsagency challenges · Newsagency management · Social responsibility