Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ethics'

Why did News Corp. cut newspaper supply to small business newsagents?

February 8th, 2016 · No Comments

Why did News Corp. allocations experts cut the supply of newspapers on the launch day of the Dr Seuss national promotion being run by the company to increase the sale of newspapers? The cynic in me wonders if this is to do with shifting traffic from newsagents to supermarkets. I heard from several newsagents yesterday […]

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Tags: Newspapers · Ethics · Ugh!

WARNING: Online scams begin here

January 6th, 2016 · 1 Comment

I received this email from telco Telstra several times this week. It is another phishing email, an email that ought to be deleted and not acted upon. Already this year there have been emails from the ATO, banks, telcos and airlines. I know of several newsagents who have been caught and have lost time and, in […]

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Tags: Ethics

Poor marketing execution by News Corp.

December 30th, 2015 · 9 Comments

Newsagents in Queensland received The House of Wellness launch issue with their papers today. News Corp sent out the notice to explain the free magazine hours after the papers arrived. This is appalling communication. ‘What is even worse is that the launch issue is from last year. This freebie to be given away with The […]

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Tags: Newsagency challenges · Ethics · magazine distribution · Newsagency management

Double load of magazines gets newsagents thinking more about magazine distribution

December 29th, 2015 · 8 Comments

The double load of magazines newsagents received yesterday raised discussion, again, about unfairness in the magazine destitution model. Rather than two days of delivery this week, the magazine distributors cut back to one day, a public holiday, and in doing so presented newsagents with more resourcing challenges for managing the load on a day with […]

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Tags: magazines · Ethics · magazine distribution · Magazine oversupply

Newsagency suppliers can’t have it both ways: what we can learn from the Pandora story

December 29th, 2015 · No Comments

The report in The Age yesterday about Pandora acting on their retailers taking on a competitor product is relevant to newsagents with several of our suppliers asking / demanding / pressuring us or some of us to be exclusive with them. I have spoken with plenty of retailers who have or have had Pandora products. […]

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Tags: Newsagency challenges · newsagency of the future · Ethics · Newsagency management · Newsagency opportunities

Newsagent bankrupt

December 23rd, 2015 · 18 Comments

A newsagent was declared bankrupt last week with debts on more than half a million dollars. Their failure has cost suppliers to the channel: Newspaper publisher: $34,000. Tatts: $16,000. Magazine distributors: $12,500. ATO: $41,000. Landlord: $29,000. Touch: $3,000. While the majoring of the $500K is owed to banks, each time a supplier to our channel […]

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Tags: Ethics

Publishers should learn from the Coles attack on free speech

December 21st, 2015 · 2 Comments

So Coles Supermarkets caved into the prudes who complained about the Harpers Bazaar Miranda Kerr cover. What a pathetic and weak stand the supermarket giant has taken. Shame on them. The skin Kerr is showing on the cover of Harpers Bazaar is less harmful in my view than the tobacco products Coles peddles, the sugary drinks on […]

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Tags: Ethics · Social responsibility

How do you feel about big businesses not paying fair tax?

December 18th, 2015 · 5 Comments

I am outraged at the report yesterday about big businesses not pain any tax. It is appalling that some of these businesses can spend more lobbying government than they do in taxation. It is frustrating that politicians of both sides suck up to big business and will put big business reps on boards and committees […]

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Tags: Ethics · Social responsibility

Be wary if anyone who calls you and ask you to load software or to go to a website

December 15th, 2015 · No Comments

Someone passing themselves off as being from E-Pay or Touch or some other newsagency supplier is calling newsagents this week asking them to load software or asking for log in details for your Touch or E-Pay accounts. While they sound legitimate, they are not. This is a scam. Do not fall for it. Never load […]

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Tags: Ethics

Why do newsagents early return magazines and why is cutting space the only option to manage magazine costs?

December 8th, 2015 · 8 Comments

Australian magazine publishers need to understand that they are all judged by the actions of each other. All it takes is for one publisher to oversupply and there are consequences for others. I lay the blame with the publisher as they set the print run. This is where what we receive begins. The print run […]

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Tags: magazines · Ethics · magazine distribution · Magazine oversupply

Newsagents reselling old bagged magazines?

December 5th, 2015 · 2 Comments

I heard of a newsagent who takes out the ‘free’ magazines bagged with others and sells them in a value pack of their own. Products which ought to be trashed, based on the agreement with the supplier or returned if not sold, is being offered by the newsagent for 100% profit. This behaviour impacts on […]

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Tags: magazines · Ethics

An example of how Network Services denies newsagents the ability to manage magazine supply

December 1st, 2015 · 13 Comments

Publishers wondering why newsagents early return need to look at this example. The data on the Network Services website shows the sales volume. The newsagent is requesting supply closer to actual sales, to limit their financial exposure. The Network website rules forbid the newsagent from doing this. This is exactly the type of evidence that […]

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Tags: Ethics · magazine distribution · Social responsibility · Magazine oversupply

How a retailer had their business ‘stolen’ from them by a franchise promoter who said they can get a better lease deal

November 24th, 2015 · 3 Comments

I was contacted a few weeks ago by a retail business owner who wanted to tell their story about how they had their business “stolen” from them. Their lease was close to being up and the head of a franchise group happened to walk in one day for a chat about business. Thinking he was […]

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Tags: Newsagency challenges · retail · Ethics · Social responsibility · Retail tenancy · retail leases · Newsagency management

Setting the record straight on GNS rumours

November 19th, 2015 · 9 Comments

Alex Stewart, CEO of GNS, reached out to me yesterday about rumours about GNS that have made their way back to him. With his permission I publish here the facts Alex shared with me. But before I share what Alex sent me, I want to say something about rumours. There are some in our channel […]

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Tags: Stationery · Ethics · Newsagency management

Be careful when posting photos of lottery tickets

November 19th, 2015 · 6 Comments

Before you post a photo of a lottery ticket anywhere, blur or hide the unique identifying barcode. If you do not do this, the photo could be used to claim a prize. Advise everyone working in your newsagency and your customers – in-store and through your newsletter of business Facebook page. There is enough petty crime in the […]

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Tags: Ethics · Lotteries

A Christmas gift from Bauer Media to newsagents: oversupply

November 18th, 2015 · 6 Comments

I heard from a newsagent this morning that they have received 285 copies of the Christmas issue of the Australian Women’s Weekly to go on sale tomorrow. Last year they sold 145. Based on trend data from 2015, a supply of 185 would have been reasonable. If there is something truly amazing and unexpected about […]

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Tags: Ethics · magazine distribution · Magazine oversupply

Relationships matter more than products to small business newsagents

November 18th, 2015 · 6 Comments

Newsagents, like many small business retailers, often place more importance on the relationships with those who represent a supplier than the products they source from the supplier. Put another way, a supplier with the best products and a poor representative can fail while a supplier with poor product and an excellent representative can succeed. What […]

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Tags: Newsagent suppliers · Ethics · Social responsibility · Newsagency management · Newsagency opportunities

Do newsagents think taxi drivers should be compensated over Uber?

November 5th, 2015 · 5 Comments

Taxi drivers are waging a campaign for compensation over the introduction of the competitive Uber service. Ross Greenwood has has a bit to say about this on Macquarie radio. Taxi drivers have step and association and a website to make their case. If the federal government provides any form of compensation for the introduction of […]

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Tags: Ethics · Social responsibility · Newsagent representation

Yes, Bauer Media does want newsagents to promote a competitor

November 3rd, 2015 · 6 Comments

Here is the flyer to which I referred here yesterday from Bauer Media provided to newsagents asking them to promote a Myer department store sales catalogue in their newsagencies, a catalogue that promotes items newsagents sell. Bauer is not paying newsagents the traditional margin of $1.4875 for handing out this ‘publication’. 8 likes

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Tags: magazines · Ethics · Social responsibility · Ugh!

Does WH Smith overcharge at Australian airports?

November 3rd, 2015 · 1 Comment

Beanie Boos costing $10.99 at the WH Smith after customs at Sydney airport sell for $9.99 in most newsagencies. Priced fairly, the ex GST price ought to be $9.00. Would an independent newsagent do this or is price gouging something we only see from large retailers? There have been reports about WH Smith and other retailers overcharging in […]

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Tags: Ethics

CTC stores selling ‘hempers’ of ‘licenced’ product

October 31st, 2015 · 1 Comment

A CTC store I visited this week sells hempers (SIC) of licenced products. I’d love the Australian licence holders to ensure they are genuine licences for if they are, the licence owners may want to see how their licences are represented. A couple of the licenced characters looked off to me, like a cheap copy, but that could be my eyesight. Licences are […]

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Tags: Ethics · Social responsibility · confectionary · Plush

Would you prefer your drinks mixed by a human or a robot?

October 22nd, 2015 · 4 Comments

Me? I prefer my drinks mixed by a human. I prefer the surprise, the personal experience and that the transaction is part of the world of which I am part. I like that each drink is unique. Royal Caribbean Cruises is promoting its robotic drink mixers to entice people on board. Beyond a brief moment […]

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Tags: retail · Ethics · Social responsibility

Ouch! Rolling Stone on Rupert Murdoch

October 14th, 2015 · 3 Comments

The Rolling Stone article Rupert Murdoch Is Deviant Scum is a must-read for any Murdoch or US politics watcher. 0 likes

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Tags: Media disruption · Newspapers · Ethics

Advice for small business newsagents if you are unable to pay your creditors on time

October 12th, 2015 · 4 Comments

The most common complaint among suppliers to small businesses including small business newsagents is late payment of accounts and poor communication relating to late payment. Trading terms are set by suppliers and agreed by their customers as the basis of a commercial relationship. The anticipated time to pay is factored into the price. Every day […]

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Tags: Ethics · Newsagency management · Management tip

Newsagents need to be careful with Star Wars products

September 26th, 2015 · 3 Comments

I am told unauthorised Star Wars products were being pitched to newsagents last week. The person pitching was seeking orders, secured with a deposit. The company they claimed to be from is not an authorised Star Wars licenced product supplier. While the products could be legit – but it is hard to tell at this […]

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Tags: Ethics · Newsagency management