Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Hiring employees'

When hiring new employees and engaging with new suppliers newsagents should check their history

February 1st, 2014 · 1 Comment

One thing to look for when hiring new employees is how long they have stayed in previous roles. If you like continuity in your business, look for people who stay with a business longer, especially if you are hiring for a full time role. It’s important to take time to look at employment history, even […]

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Tags: Ethics · Hiring employees · Newsagency management

Fair Work Ombudsman changes benefit small business

January 11th, 2014 · No Comments

The federal government has announced two changes that benefit small business relating to the Fair Work Ombudsman: We can rely on the advice provided without fear of prosecution. Priority service for small business. While these changes won’t boost confidence to drive employment growth, they are good moves that offer some assistance. 5 likes

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Tags: Hiring employees

Retail staff hiring advice: only hire and keep happy people

December 19th, 2013 · 7 Comments

In a newsagency recently I heard a staff member complaining to a colleague behind the counter about the roster, the weather someone at home. I was several metres from the counter. Shoppers in the newsagency could hear too. Unhappy staff are a turn off for shoppers and for the leaders of the business keen to […]

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Tags: Customer Service · Customers · Fun · Happy products · Hiring employees · Management tip · marketing · marketing tip · Newsagency challenges · Newsagency management · newsagency marketing

Great poster for hiring staff

October 18th, 2013 · No Comments

I love the poster I saw in the window of a Grill’d hamburger outlet recently. It perfectly connects with the type of businesses Grill’d is. This poster is promoting the business as well as inviting applications for work. I love how this is a local pitch even though Grill’d is a chain. I also love the […]

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Tags: Hiring employees · Newsagency management

The importance of personnel records

July 9th, 2013 · 2 Comments

I have recently been through a Fair Work Ombudsman facilitated mediation for one of my retail businesses and the experience was a reminder of the importance of record keeping. While I can’t go into the detail of the specific situation, the ultimate resolution of the matter was helped by having access to records not only […]

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Tags: Hiring employees · Newsagency management

The risk in small business penalty rates push

June 20th, 2013 · 8 Comments

When I first heard about Katter’s Australian Party platform of lower penalty rates for small business I thought it was a good move, one I could support. Upon reflection, this may not be such a good move for us. Imagine you’re a small retailer in a regional town with a regional shopping centre on the […]

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Tags: Hiring employees · Newsagency management · Social responsibility

Swamped with applicants for junior newsagency role

May 18th, 2013 · 2 Comments

I placed an ad on Seek for a full-time junior for one of my newsagencies. I was not happy with resumes being handed over the counter so decided to pay for a proper da. Within twenty-four hours I had to take the ad down as I’d received more than 200 applications.  Now I’ve used Seek […]

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Tags: Hiring employees

What’s your revenue per retail employee?

March 16th, 2013 · 12 Comments

I have been doing some work with newsagents recently on labour cost and comparing revenue per employee to gauge the roster efficiency, or otherwise, of a newsagency. Revenue per employee is a good metric to compare as long as you agree on some common rules.  For example, I don’t include hours or revenue for non […]

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Tags: Hiring employees · How is business? · Management tip · Newsagency management

Finding new employees for your newsagency

May 8th, 2010 · 1 Comment

A question I am often asked by newsagents is how to find new prospective employees.  Here are some tips which I have found helpful over the years.  Some are obvious and others, I hope, are new to you: Put a sign in the window.  Explain the position, the hours and what you are looking for.  […]

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Tags: Hiring employees · Newsagency management