Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'magazine distribution'

Newsagent magazine supply standards

August 30th, 2014 · 7 Comments

In February 2005 I spoke at a breakfast meeting of magazine publishers in Sydney and presented a suggested list of magazine key performance indicators. In cleaning up yesterday I found the list and thought I’d publish it here for comment. Scale out to reflect title performance in that outlet with proposed supply to be no more […]

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Tags: magazine distribution · magazines

Where are the magazine publishers?

August 29th, 2014 · 2 Comments

I published a post yesterday inviting magazine publishers to speak with newsagents here about damaging early returns. It would be good to see more publishers join in – or are early returns not an issue? 5 likes

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges

Yes, there is a magazine called Chicks Smashing Grunters

August 29th, 2014 · 6 Comments

Chicks Smashing Grunters is a new magazine title being distributed by IPS. Thankfully, we did not receive this title. I know one newsagent who received fifty copies yesterday. They think they will sell all if not most. Extraordinary. The title itself sounds wrong. Yes, we are not our customers. 8 likes

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Tags: Ethics · magazine distribution · magazines · Social responsibility

Inviting magazine publishers to speak up about ignorant early return behaviour

August 28th, 2014 · 36 Comments

I had a discussion with Terry Thelwell of Lovatts at the NANA Newsagent of the Year Awards in Sydney last week about the poor behaviour of some newsagents in early returning magazines. Terry and I have discussed this often and the data Lovatts has of newsagents early returning to a point where they have considerably less on […]

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Tags: magazine distribution · Magazine oversupply · magazines

Newsagents infuriated by IPS supply of colouring books

August 23rd, 2014 · 15 Comments

Fairfax owned IPS has made a dreadful decision to scale out colouring books to newsagents. We can source similar quality colouring book products which will carry a 50% and more gross profit so there is no commercial sense for us to sell these titles on magazine margins. IPS management is not responding. They need to as […]

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Tags: magazine distribution · Magazine oversupply · Ugh!

Inside Out magazine still cheap at Coles

August 23rd, 2014 · 2 Comments

If every newsagents needed a reason to quit Inside Out magazine it is the continued discounting being run for the title at Coles. Given how Coles operates this has to be a publisher initiative. The Exclusive to Coles bookmark in each copy tells shoppers to not purchase the title elsewhere so why should we stock […]

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Tags: Ethics · magazine distribution · magazines

How does the ACCC set its priorities?

August 20th, 2014 · 2 Comments

The ACCC chairman has been all over the media this week touting a victory over Maggie Beer and what the ACCC says is misleading labelling. I don’t see how any shopper considering purchasing Maggie Beer products could have been misled. The products are conceived and developed in Maggie Beer’s kitchen in the Barossa Valley. That […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

Share your magazine oversupply evidence

August 18th, 2014 · No Comments

I have created a survey for you to record details of magazine oversupply. List specific details, by title, details of recent oversupply experiences. Data needs to be  in a specific format with one line per title. Here’s he survey link: https://www.surveymonkey.com/s/JCHT3H8 You can response more than once if you have more oversupply experiences. 1 likes

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Tags: magazine distribution · Magazine oversupply

New survey: magazine oversupply stories

August 16th, 2014 · No Comments

I have created a new one-question survey on magazine over supply. I’d like you to list specific details, by title, details of recent oversupply experiences. I am keen for the data to be in a specific format with one line per title. Here’s he survey link: https://www.surveymonkey.com/s/JCHT3H8 I’ll publish all the results here next week. 1 […]

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Tags: magazine distribution · Magazine oversupply

What can magazine publishers and or magazine distributors do to stop newsagents early returning magazines?

August 14th, 2014 · 9 Comments

I asked this question as part of my early returns survey this past weekend. Here are all the responses – from survey participants, not me – to this question exactly as entered except for some spelling corrected. The sequence is that in which they were entered by newsagents with response #144 being the first. Magazine […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency opportunities · Newsagent representation

Delayed billing does not play in newsagent magazine early return decisions

August 13th, 2014 · 2 Comments

72.62% of newsagents participating in the early returns survey on the weekend have indicated that delayed billing does not impact early returns decisions. This will shock some magazine publishers. I know of publishers who have been encouraged to introduce delayed billing to reduce early returns. Are you listening publishers? I sincerely hope so. I created this […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future

Newsagency magazine early returns survey results

August 12th, 2014 · No Comments

168 responses to my magazine rely returns survey provide a valuable  insight into newsagent thinking on early magazine returns. 167 of the 168 respondents undertake early returns. 100 say they return the day magazines come in and 67 say they early return before the end of the month but not the day they come in. […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

ACCC has time for dating scams but not newsagents

August 12th, 2014 · No Comments

My experience over the years with the ACCC is that they care less about situations that disadvantage small business newsagents and their customers. Despite the ACCC playing a role in the deregulation of print media distribution in Australia, they have been hands off in investigating complaints of anti-competitive of supermarkets and others compared to small business […]

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Tags: magazine distribution

Last call: newsagent survey on early magazine returns

August 11th, 2014 · 5 Comments

Please take my four-question survey for newsagents on early return behaviour and reasons: https://www.surveymonkey.com/s/KLBV87H 0 likes

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Tags: magazine distribution · magazines

Newsagent survey on early magazine returns

August 10th, 2014 · 1 Comment

Please take my four-question survey for newsagents on early return behaviour and reasons: https://www.surveymonkey.com/s/KLBV87H 1 likes

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Tags: magazine distribution · magazines

Newsagent survey: why do you early return magazines?

August 9th, 2014 · 5 Comments

I have created a four question anonymous survey for newsagents on early return behaviour and reasons: https://www.surveymonkey.com/s/KLBV87H The results will be published here. You can see responses so far when you complete the survey. 5 likes

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Tags: magazine distribution · magazines · Newsagency challenges · Newsagency management

Memo to Your Brides Guide publisher from a newsagent

August 8th, 2014 · 5 Comments

We received the Your Brides Guide yesterday for the first time and I’m ready to early return the lot. However, as it’s a full copy return and bulk, I am going to give it a couple of weeks before I freight it back to Network at my cost (which sucks!!). While the title comes with […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency management · Ugh!

Kudos to Gordon & Gotch for their handling of the Bauer / Network IT failure

August 6th, 2014 · 4 Comments

Magazine distributor Gordon and Gotch was impacted by the IT meltdown experienced by Bauer Media’s network Services last week. Kudos to Gotch for sending out this email to newsagents: Dear Valued Retailer, Due to the Network / XIT problems last week a number of returns claims sent last Wednesday /Thursday (30th and 31st July) were […]

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Tags: Customer Service · magazine distribution

Gotch magazine returns audit crackdown

August 5th, 2014 · 14 Comments

Newsagents have told me about a crackdown by magazine distributor Gordon and Gotch on magazine returns claims. They are cross-checking supply and sales data against returns claims and going back to newsagents where the data does not add up. While Gotch has spot checked returns for years, they now appear more attentive. Newsagents over claiming returns […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management

If you work for Bauer Media or Network Services…

August 3rd, 2014 · 12 Comments

Many newsagents have reported that they have not received electronic invoices from Network Services for magazines due to arrive tomorrow. The files should have been received by now. No one at Network Services is responding. Given the IT meltdown that occurred at Network this week, the company should have taken extra care with files to […]

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Tags: magazine distribution

Network Services update

August 1st, 2014 · 32 Comments

All should be okay for newsagents accessing netonline today as per this update from the company this morning: All systems are now pretty much back on track. The delivery files due this morning for Monday’s onsale will be going out through the normal gateway channel in the next hour or so. Yesterday there were also […]

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Tags: magazine distribution

Network Services back online from tomorrow

July 31st, 2014 · 1 Comment

Here is an update just now from Network Services from their IT outage: Please be advised that NETonline will be available again tomorrow. If you wish to process returns for the month of July or claim shortages from today’s delivery, please log in to your account and process as soon as you can. We will […]

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Tags: magazine distribution · magazines

Update on the Network Services outage

July 31st, 2014 · No Comments

Just received this update from Network Services for circulation to newsagents: Dear Agent, Due to system issues, we are still unable to provide the NETonline website for you this morning. We are aware that this is of a large inconvenience and are working very hard to get all our systems up and running in order […]

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Tags: magazine distribution · Newsagency challenges

Major IT outage at magazine distributor Network Services impacts newsagents

July 30th, 2014 · 9 Comments

Magazine distributor Network Services has suffered a major IT outage impacting primary and secondary systems. This has stopped newsagents being able to lodge returns. It has also stopped network sending out electronic invoices for magazines for tomorrow – the busiest day of the week. Network advises that they hope to have files ready at some stage […]

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Tags: magazine distribution · magazines

Sure it’s only by a couple of copies but here is evidence of Zoo being oversupplied

July 28th, 2014 · 5 Comments

Click on the image the see the screen shot showing the data Bauer has relied on to set our supply of Zoo Weekly. Look particularly at issues 28 through 33. Without justification our supply was increased. While it’s only an extra copy, Bauer is hard on newsagents who are only a day late paying their bill. […]

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Tags: magazine distribution · Magazine oversupply