Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Management tip'

Sunday newsagency challenge: compare suppliers

February 7th, 2016 · No Comments

Use your newsagency software to compare suppliers that compete in a department or category.  Do this based on brand even if all are through one wholesales, like pens. Compare the performance of Artline, Pilot, Bic and Uniball, see which provides the better stock turn, return on space and ROI. Compare your suppliers and focus more on those […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency management · Newsagency opportunities · Management tip

Sunday newsagency management tip: product knowledge drives Pilot Frixion sales

February 7th, 2016 · No Comments

The Pilot Friction pen range offers more than the TV commercial pitches. If art or writing done with a Friction pen is left in the sun it fades. Place it in the freezer and it comes back. This is a ‘magic’ pen kids will love. Ensure all team members knows what the pen can do – […]

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Tags: Newsagency management · Management tip

Sunday newsagency challenge: say hello

January 31st, 2016 · 6 Comments

For at least three hours this week stand at or near the entrance of your business and say hello to all who enter and thank people as they leave. Choose the busiest three hours. Look for insights you might otherwise have missed had you not done this. Hopefully, these insights help you run a better […]

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Tags: newsagency marketing · marketing tip · Newsagency management · Management tip

Sunday newsagency management tip: look at your security footage

January 31st, 2016 · No Comments

When was the last time you looked at video captured by your security cameras? Most time I see retailers do this it is to look for something specific. My tip today is to look without a specific goal. Play it on fast forward and be open to learning things about your business that you have […]

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Tags: theft · Newsagency management · Management tip

Q4 2015 NEWSAGENCY SALES BENCHMARK STUDY VIDEO

January 27th, 2016 · No Comments

14 likes

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Tags: Newsagency challenges · newsagency of the future · marketing tip · Newsagency opportunities · Newsagency benchmark · Management tip

RETAIL NEWSAGENCY SALES BENCHMARK COTOBER – DECEMBER 2015 vs 2014

January 27th, 2016 · 8 Comments

The December 2015 quarter was tough for many newsagencies, especially with print media products. Here are the year on year same store comparison numbers. Customer traffic. 78% of newsagents report average decline of 1.2%. Overall sales. 76% reported an average revenue decline of 1.6%. Basket depth. 68% report a 1.5% decrease in basket size. Basket dollar value. 63% […]

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Tags: newsagency of the future · Media disruption · marketing tip · Newsagency management · Newsagency opportunities · Newsagency benchmark · Management tip

Sunday newsagency challenge: take down your cards

January 24th, 2016 · No Comments

Okay this is a challenging challenge, fraught with danger. But think about. When was your card unit last completely emptied and cleaned? The answer is probably when you last changed card companies or installed new fixturing. A clean shop is a good shop. Consider, carefully, taking cards down, cleaning and rebuilding – with all cards […]

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Tags: Newsagency challenges · newsagency marketing · marketing tip · Newsagency management · Newsagency opportunities · Management tip

Sunday newsagency management tip: change the colour of one wall regularly

January 24th, 2016 · No Comments

Use a wall or a nook or some part of your shop where you use colour on the wall to be bold, noticeable and as a backdrop for you making fresh moves to reposition your business. This photo shows one retail supplier using black as a backdrop for a bold homewares display. Stunning. Inspirational. Click […]

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Tags: Newsagency management · visual merchandising · Management tip

Sunday newsagency management tip: read your emails

January 17th, 2016 · No Comments

I did a test recently and sent the same email several times to small business retailers using POS software from my software company. Clicks on links on the third send were almost as good as the first time. I could tell from the mail software that the clicks were from different businesses too. The experience […]

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Tags: Newsagency management · Management tip

Sunday newsagency management tip: set a sale goal and share it

January 10th, 2016 · No Comments

Set a sales goal for a product, a category, a spinner or some other measurable part of your business. Share the goal with your team members. Track performance. Share the joy of passing the goal or involve everyone in working out why you did not make it. If you don’t set goals you will never […]

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Tags: Newsagency management · Management tip

How to find optimism in your newsagency business

January 8th, 2016 · No Comments

Every day can be tough in small business. You can feel like the big competitors are winning and that you can’t climb the mountain to compete. You may not know where to start. There are green shoots of good news and opportunities in every small and independent retail business. The key is to find these […]

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Tags: newsagency of the future · Newsagency management · Newsagency opportunities · Optimism · Management tip

Sunday newsagency management tip: be clear about your hours

January 3rd, 2016 · No Comments

People expect easy access to information about business opening hours now more than ever. Thanks to Facebook, Google and other platforms, people expect to find answers to questions about when you will open and closed. If you are not on top of these and other platforms people will be frustrated in not knowing what your […]

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Tags: Newsagency management · Management tip

Sunday newsagency challenge: touch every item you sell

December 27th, 2015 · 2 Comments

I bought an item from a newsagency last week that had a price abel that had to be at least five years old. It made me wonder what the policy in the business was about old stock. My challenge today is for you to touch everything you sell. I expect that through the process you […]

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Tags: Newsagency management · Management tip

Sunday newsagency management tip: offer to work with a local school

December 27th, 2015 · 1 Comment

Talk to your local high school, tertiary college or university to see if they need businesses to work with for case studies, IT development, marketing planning or other areas from which your business could benefit. Being a business case-study partner for students as they work on a project could bring valuable fresh ideas through which […]

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Tags: Newsagency management · Management tip

Sunday newsagency management tip: ask for a report

December 20th, 2015 · No Comments

As soon as possible after Christmas, call a staff meeting and ask each team member prepare a brief report on a different department of the business and how it performed in the three months to Christmas. The goal of this exercise to to engage them with data, to see what they come up with. My hope […]

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Tags: Newsagency management · Management tip

Sunday newsagency management tip: find trends before they find you

December 13th, 2015 · No Comments

If a supplier is pitching a trend to you it is often too late to achieve the maximum potential from the trend as the supplier will be pitching to other retailers as well. The best trend to discover are those yet to hit around your business. The best way to spot these trends is to […]

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Tags: Newsagency management · Management tip

If you want to connect with Millennials in your newsagency

December 12th, 2015 · No Comments

A survey funded by Nestlé Purina has found cats are the pet of choice for many in the millennial generation. Close to half of 1,000 survey respondents in the millennial age range (18 to 34) said they own cats. Many also reported that they believe their cat is similar to themselves, considering their personalities to be […]

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Tags: Newsagency management · Newsagency opportunities · Management tip

Sunday newsagency management tip: display to interrupt

December 6th, 2015 · No Comments

This wall of Eclipse gum in a Woolworths supermarket in downtown Sydney is not pretty, nor is it meant to be. It is impactful though. It stops you – well, it stopped me, and that has to be the first goal of any display: to get shoppers to notice, stop and look at the product. That […]

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Tags: Newsagency management · Management tip

Sunday newsagency management advice: managing spinners for success

November 29th, 2015 · No Comments

I have a love-hate relationship with spinners. I love a clean shop without them and then find myself bringing them in for specific tasks and promotions. Here is advice designed to help you make the most of the spinner opportunity. Keep them tidy. Duh! This is very basic advice. But it needs to be said. […]

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Tags: Newsagency management · Newsagency opportunities · Management tip

Help for employees who want to steal from the retail business where they work

November 25th, 2015 · 1 Comment

One part of my work with newsagents if dislike is dealing with employee theft situations. Too often a newsagent has come to me after they have discovered theft, having ignored advice on how to protect against this. Last week we shot this video at the office to try and grab attention in a different way. […]

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Tags: theft · Newsagency management · Management tip

Sunday newsagency management advice: compare revenue by supplier

November 22nd, 2015 · No Comments

If your newsagency software allows it, next time you are reporting on business performance select a supplier comparison view. This can highlight strengths and weaknesses a more traditional view of business performance make be hiding from you. Take your gift department, the traditional analysis will be to look at sales by product category or occasion. Switching […]

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Tags: Newsagency management · Management tip

Sunday newsagency management tip: offer cash out

November 15th, 2015 · No Comments

Newsagents using the tyro broadband eftpos facility, and that is the majority of newsagents, can cut their merchant fees for debit cards if they include cash out in a transaction. It’s is a simple question to ask when processing the card, a question that could add significant dollars to your bottom like. Would you like cash […]

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Tags: Newsagency management · Management tip

Newsagents need to check their virus software

November 14th, 2015 · No Comments

There has been a spike in virus dissemination recently as a result of computers in newsagencies becoming compromised. All it takes is for someone to click on a link in such an email and their computer can become infected and the virus reach even further. Check your virus software, make sure it is up to […]

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Tags: Newsagency challenges · Newsagency management · Management tip

Sunday newsagency management tip: make shopping easy

November 8th, 2015 · No Comments

There are plenty of items we sell in our newsagencies that people will purchase on impulse at the counter. deck calendar refills are one of those. The best place for these in the newsagency right now is at the counter. In fact, I suspect many newsagents could make more off these than any chocolate bar […]

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Tags: Newsagency management · Management tip

Sunday newsagency challenge: don’t hang on to dead stock for two long

November 8th, 2015 · No Comments

If you have stock items that have not sold for more than six months and there is no prospect of them selling, consider giving them away. dead stock is like a ball and chain, it holds you back and gives off the wrong message. Giving it away could save you money. Use your computer system […]

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Tags: newsagency marketing · newsagency of the future · marketing tip · Newsagency management · Management tip