Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Management tip'

Sunday newsagency challenge: get cards out of the card department

August 2nd, 2015 · No Comments

This is easy. Take a spare stand, fill it with a range of cards that appeal to a shopper you struggle to get into the business, put it on the lease line so passers-by can see it and watch to see if the stand attracts people. If the stand does not work, change the cards and […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing

Sunday newsagency management tip: know your total stock holding

August 2nd, 2015 · No Comments

A retailer last week told me that they enter inventory into their shop computer system when they move it from the garage at home to the shop. They explained they purchase products at a discount by buying in bulk and don;t consider them part of the shop’s stock until it is at the shop. Their […]

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Tags: Management tip · Newsagency management

Sunday newsagency challenge: risk $500

July 26th, 2015 · No Comments

Give a staff member who has never had responsibility for purchasing stock up to $500 to spend on a new product for your business. Tell them to find new products you have never sold that they think will help attract new shoppers to the business. Stay out of their way. Let them spend the money, […]

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Tags: Management tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: ask for help

July 26th, 2015 · No Comments

If your sales are declining and if closing the doors of your business for good is an option you find yourself thinking about, ask for help. Asking for help is a sign of strength. There are plenty of people in our channel who will help. 8 likes

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Tags: Management tip · Newsagency management

Money making tip: the perfect counter offer

July 25th, 2015 · No Comments

For years we have sold more Angel Flames at the counter than in the usual location in the party department. I encourage all newsagents to do this – you will for certain have customers purchasing these terrific candles in impulse, adding valuable margin dollars to purchases. We get our Angel Flames from Jasnor. 5 likes

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Tags: Management tip · marketing tip · Newsagency management · Newsagency opportunities

Updated advice on doing a magazine relay in your newsagency

July 23rd, 2015 · 5 Comments

In the three years since I published my article How to do a magazine relay in your newsagency plenty has changed. In this post I provide up to date advice. I hope you find it useful. Before you start the relay, consider the amount of space you want to allocate to magazines. Do not allocate […]

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Tags: magazine distribution · Magazine oversupply · magazines · Management tip · Newsagency management · Newsagency opportunities

Sunday newsagency management tip: stop being your customer

July 19th, 2015 · No Comments

Many gift shops close because the owners stocked the shops based on what they like rather than what customers in the area will like. You are not your customer. This is especially true with gift buying. My experience is you will make more money with items you would not buy for yourself than from the […]

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Tags: Management tip · Newsagency management

RETAIL NEWSAGENCY SALES BENCHMARK APRIL – JUNE 2015 vs. 2014

July 15th, 2015 · No Comments

The June quarter was tough newsagents. Sales in the core traffic driver of magazines declined more sharply than in recent quarters. Add to this the continuing decline in newspaper sales and we ought to be very concerned as the traffic from print media sits been at the core of viability for many newsagencies. Cards, too, […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Growing a high street newsagency – a story of inspiration for newsagents

July 14th, 2015 · No Comments

I my analysis for the April – June newsagency sales benchmark study I am fortunate to have data for this suburban high street newsagent. The year on year results reflect the challenges of the traditional newsagency and the benefits to be gained by approaching the challenges as opportunities: Number of sales: up by 1%. Average sale […]

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Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: be still in your newsagency

July 12th, 2015 · No Comments

Find a place away from the counter or where you usually work in your business where you can listen and notice what is going on in the shop. Be still and listen. Listen for what you might usually miss because your attention is elsewhere. Listen with fresh ideas, to learn things about your business you may […]

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Tags: Management tip · Newsagency management

Sunday newsagency management tip: be serious about your business data

July 5th, 2015 · No Comments

In the two weeks leading up to the end of the financial year I saw more newsagents engage with their business data than for the other 50 weeks of the year. Through my newsagency software company I saw questions about stock management, stock-takes and the like all demonstrating an engagement as business owners scrambled to […]

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Tags: Management tip · Newsagency management

Newsagency management tip: Apps you need to use

July 4th, 2015 · No Comments

Here are Apps I suggest newsagents try to understand competition and improve their shopper experience: Officeworks. For price comparisons, especially ink. Essential for showing you are cheaper than this giant business than spends too much money saying they are cheap. Tatts. To understand the real threat to in-store lottery purchases. As I have written here […]

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Tags: Management tip · Newsagency management

Newsagency operational management advice for new newsagents and others

July 3rd, 2015 · No Comments

There is plenty to learn for the new newsagent and plenty an old hand can forget. I am often asked about important day to day operational tasks in running a newsagency so I started putting together a list. It’s an evolving work in progress, something I am happy to share with anyone – not as […]

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Tags: Management tip · Newsagency challenges · Newsagency management

Starting the new financial year off right

July 1st, 2015 · 1 Comment

I urge newsagents to start this new financial year off right. Make a decision this morning that this year will be better than the last and that through your actions you deliberately pursue the business you want. I urge you to make a decision to not be driven by reactions to what has been traditional […]

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Tags: Management tip · Newsagency management

Yes, newsagents can sell gifts priced over $20

June 29th, 2015 · 1 Comment

I can’t sell gifts over $20. This is a common comment I hear from newsagents when I talk about the need for us to explore new product category opportunities at price points of $100, $200 and more. In Cairns a week ago a newsagent made the comment at the Newsagency of the Future session. I […]

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Tags: Management tip · Newsagency management · Newsagency opportunities

Sunday newsagency management top: your end of financial year to do list

June 28th, 2015 · No Comments

Here is a list of things you need to do this week with the new Financial Year kicking in on July 1: Take a backup at the close of business on June 30. While not all software systems will require this, it is better to be safe. Store the backup off-site. Ensure it is labelled. […]

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Tags: Management tip · Newsagency management · newsagency of the future

EB Games shows how to run a sale

June 22nd, 2015 · No Comments

I love how EB games at Westfield Knox dressed their store for a sale at the weekend. You could not miss this – the signage was visually strong and consistent. Nothing timid about their approach – no three or four signs. They gave over the whole store to the sale. I am inspired by their […]

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Tags: Management tip · marketing tip · Newsagency management · newsagency marketing · Newsagency opportunities

Sunday newsagency management tip: take care where you place a price label

June 21st, 2015 · No Comments

As we carry more expensive items in our newsagencies we need to adjust our approach to price labels. Whereas in the past a price sticker or barcode label on lower cost items most often was placed on the front, more expensive items require a fresh approach. Items priced at $100, $200 and more need to […]

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Tags: Management tip · Newsagency management

Sunday newsagency management tip: manage yesterday’s news

June 14th, 2015 · 4 Comments

Yesterday’s news sells, especially if your customers know they can buy yesterday’s newspapers today from your newsagency. My advice is don’t rush to top or return newspapers, hold off for a couple of days. While this is not practical at weekly returns cut off time, it is practical through the week up to then. Promote […]

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Tags: Management tip · Newsagency management · Newspapers

Sunday newsagency management tip: reorder stock this way and improve your return on investment

June 7th, 2015 · 8 Comments

There really is only one way to reorder stock for your business and that is by using your computer system as it is only this approach that removes human intervention from the process. Walking through the shop and making a list is a bad move. Letting a supplier order for you allows their business needs […]

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Tags: Management tip · Newsagency management

Sunday newsagency management tip: 8 ways to encourage employee engagement

May 31st, 2015 · No Comments

Your employees are your front line. They can make or break your business. You hire them, train them, motivate them and fire them. Their performance is on you. Here are eight tips to encourage their engagement: Train them. Communicate your expectations. Congratulate them. Be open with them. Ensure they know the goal of the business. […]

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Tags: Management tip · Newsagency management

Buying well and promoting appropriately can deepen the basket

May 27th, 2015 · No Comments

We bought a pack of these ugly dolls at a terrific discount and instead of selling them at suggested retail for a bonus margin, we decided to price them for quick sale and to place them on the main path to the counter. reflecting the price and the opportunity we did nothing special for the […]

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Tags: Management tip · marketing · Newsagency management · Newsagency opportunities

Sunday newsagency management tip: ideas for building your local connection

May 24th, 2015 · 1 Comment

Since newsagencies are regarded by Australians as the quintessential local business, a strong local community connection is vital.  Here are practical ideas for improving the community connection in your newsagency: Be local in what you talk about – local issues, local challenges, local opportunities. Be local online – on facebook, Twitter and other social media platforms. […]

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Tags: Management tip · Newsagency management

How discount vouchers got an 82 year old buying cards again

May 22nd, 2015 · 6 Comments

An 82 year old male customer told me recently that he started buying cards again thanks to our discount vouchers. He told me he stopped buying birthday cards for his kids and grand kids and great grand kids a few years ago because of the cost. But I started again when I got one of these […]

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Tags: Management tip · marketing tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: buy to tell a story

May 17th, 2015 · No Comments

When purchasing a new range of stock for your business, make sure you purchase enough of the range to enable you to tell a story. Too often I see newsagents purchase less items from a range to save money. This can end up costing more as the small range is no story and the stock does […]

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Tags: Management tip · Newsagency management