Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Management tip'

Sunday newsagency management tip: bank bonus margin for yourself

August 30th, 2015 · No Comments

If you purchase products on a deal, lower than usually wholesale, bank the bonus margin yourself – price the products as if you had paid full wholesale. Too often I see newsagents mark up items based on what they actually pay rather than based on usual wholesale. With plenty of deals available through the marketing […]

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Tags: Management tip · Newsagency management

An opportunity for newsagents who compete with 7-Eleven in the face of the labour scandal

August 29th, 2015 · 7 Comments

The Age and The Sydney Morning Herald today has the first part of a joint Fairfax / ABC investigative report on underpaid workers working at 7-eleven outlets. Newsagents ought to read this, especially those newsagents who pay cash in hand and short pay on the hourly rate and other conditions. Newsagents who do employ and […]

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Tags: Ethics · Management tip · Newsagency management · Social responsibility

Happy retailers make for a happy retail experience

August 24th, 2015 · No Comments

Thinking about my challenge to newsagents yesterday about choosing optimism, I have this morning been looking through new marketing from my POS software company where the team put a call out for Tower Systems customers who would like to be professionally photographed in their shop for a national postcard marketing campaign. These two photos from businesses in South […]

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Tags: Management tip · marketing · marketing tip · Optimism

Sunday newsagency challenge: choose optimism

August 23rd, 2015 · 2 Comments

It is too easy to play the victim in small business, especially in the newsagency channel with challenges surrounding us and growing almost weekly. It is too easy to become pessimistic and blame others. Your situation is yours to own as I have written here many times before. Your mindset is yours to own too. […]

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Tags: Management tip · Newsagency management · newsagency marketing · Newsagency opportunities

Sunday newsagency management advice: tips for new owners

August 23rd, 2015 · No Comments

People purchasing their first newsagency come with fresh ideas, energy and enthusiasm. My experience of some is they talk about previous businesses or roles as a way of boosting themselves. All that matters is what you do in your newsagency. Your past is your past. It is what you do today, tomorrow and the next […]

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Tags: Management tip · Newsagency management

Range vital to adult colouring success in the newsagency

August 20th, 2015 · 4 Comments

This photo is a second display of adult colouring art therapy titles in our newsagency. It is located half way into the store. It sits in front of the magazine department to the right, our plush wall to the left and stationery on the wall on the far left. We have cleared space in front of the […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing · Newsagency opportunities

Sunday newsagency challenge: cancel all rep visits for a month

August 16th, 2015 · 4 Comments

While supplier representatives can be invaluable for your business, they could be hindering your ability as the owner and manager of the business. They could be stopping you from seeing your business differently. There could be too much of them in your business indent enough of you. My challenge today: Take a break from reps […]

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Tags: Management tip · marketing · marketing tip · Newsagency challenges · Newsagency management · newsagency marketing · Newsagency opportunities

Sunday newsagency management tip: look for transitional change

August 16th, 2015 · No Comments

With change mission critical to newsagency businesses today it is important we check current revenue by department with that of three years ago. I say three years as that takes you back to 2012, when too many newsagents were not thinking about major change being necessary to the future of their business. For the purpose of this analysis, […]

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Tags: Management tip · Newsagency management

Making the case to Transurban for better commission on Citylink top-up

August 12th, 2015 · 1 Comment

I have made a submission through Touch to transurban pitching for an increase in commission for newsagents from the current 55 cent transaction fee. I was invited to make the submission following several emails to management on behalf of newsagents. Here is part of what I wrote: Newsagents pay around $23.00 an hour for employees […]

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Tags: Management tip · Newsagency challenges · Newsagent representation

Sunday newsagency challenge: redefine your behind the counter view

August 9th, 2015 · No Comments

Take a look at what your customers see in the wall behind the counter when you are serving them. What does it say about your business? Does it drive sales? Does it recast your business in their eyes? My challenge today is for you to use the counter to reflect how you see your business. […]

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Tags: Management tip · marketing · Newsagency management · newsagency marketing

Sunday newsagency management tip: use pictures to guide staff outcomes

August 9th, 2015 · No Comments

If a staff member has created a poor display, left the shop untidy or done something else wrong that is easily captured by photo, take a BEFORE photo, tis it and take an AFTER photo. Place both photos on a noticeboard in the back room and explain the difference. Be clear why you want the […]

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Tags: Management tip · Newsagency management

Sunday newsagency challenge: get cards out of the card department

August 2nd, 2015 · No Comments

This is easy. Take a spare stand, fill it with a range of cards that appeal to a shopper you struggle to get into the business, put it on the lease line so passers-by can see it and watch to see if the stand attracts people. If the stand does not work, change the cards and […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing

Sunday newsagency management tip: know your total stock holding

August 2nd, 2015 · No Comments

A retailer last week told me that they enter inventory into their shop computer system when they move it from the garage at home to the shop. They explained they purchase products at a discount by buying in bulk and don;t consider them part of the shop’s stock until it is at the shop. Their […]

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Tags: Management tip · Newsagency management

Sunday newsagency challenge: risk $500

July 26th, 2015 · No Comments

Give a staff member who has never had responsibility for purchasing stock up to $500 to spend on a new product for your business. Tell them to find new products you have never sold that they think will help attract new shoppers to the business. Stay out of their way. Let them spend the money, […]

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Tags: Management tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: ask for help

July 26th, 2015 · No Comments

If your sales are declining and if closing the doors of your business for good is an option you find yourself thinking about, ask for help. Asking for help is a sign of strength. There are plenty of people in our channel who will help. 8 likes

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Tags: Management tip · Newsagency management

Money making tip: the perfect counter offer

July 25th, 2015 · No Comments

For years we have sold more Angel Flames at the counter than in the usual location in the party department. I encourage all newsagents to do this – you will for certain have customers purchasing these terrific candles in impulse, adding valuable margin dollars to purchases. We get our Angel Flames from Jasnor. 5 likes

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Tags: Management tip · marketing tip · Newsagency management · Newsagency opportunities

Updated advice on doing a magazine relay in your newsagency

July 23rd, 2015 · 5 Comments

In the three years since I published my article How to do a magazine relay in your newsagency plenty has changed. In this post I provide up to date advice. I hope you find it useful. Before you start the relay, consider the amount of space you want to allocate to magazines. Do not allocate […]

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Tags: magazine distribution · Magazine oversupply · magazines · Management tip · Newsagency management · Newsagency opportunities

Sunday newsagency management tip: stop being your customer

July 19th, 2015 · No Comments

Many gift shops close because the owners stocked the shops based on what they like rather than what customers in the area will like. You are not your customer. This is especially true with gift buying. My experience is you will make more money with items you would not buy for yourself than from the […]

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Tags: Management tip · Newsagency management

RETAIL NEWSAGENCY SALES BENCHMARK APRIL – JUNE 2015 vs. 2014

July 15th, 2015 · No Comments

The June quarter was tough newsagents. Sales in the core traffic driver of magazines declined more sharply than in recent quarters. Add to this the continuing decline in newspaper sales and we ought to be very concerned as the traffic from print media sits been at the core of viability for many newsagencies. Cards, too, […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Growing a high street newsagency – a story of inspiration for newsagents

July 14th, 2015 · No Comments

I my analysis for the April – June newsagency sales benchmark study I am fortunate to have data for this suburban high street newsagent. The year on year results reflect the challenges of the traditional newsagency and the benefits to be gained by approaching the challenges as opportunities: Number of sales: up by 1%. Average sale […]

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Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: be still in your newsagency

July 12th, 2015 · No Comments

Find a place away from the counter or where you usually work in your business where you can listen and notice what is going on in the shop. Be still and listen. Listen for what you might usually miss because your attention is elsewhere. Listen with fresh ideas, to learn things about your business you may […]

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Tags: Management tip · Newsagency management

Sunday newsagency management tip: be serious about your business data

July 5th, 2015 · No Comments

In the two weeks leading up to the end of the financial year I saw more newsagents engage with their business data than for the other 50 weeks of the year. Through my newsagency software company I saw questions about stock management, stock-takes and the like all demonstrating an engagement as business owners scrambled to […]

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Tags: Management tip · Newsagency management

Newsagency management tip: Apps you need to use

July 4th, 2015 · No Comments

Here are Apps I suggest newsagents try to understand competition and improve their shopper experience: Officeworks. For price comparisons, especially ink. Essential for showing you are cheaper than this giant business than spends too much money saying they are cheap. Tatts. To understand the real threat to in-store lottery purchases. As I have written here […]

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Tags: Management tip · Newsagency management

Newsagency operational management advice for new newsagents and others

July 3rd, 2015 · No Comments

There is plenty to learn for the new newsagent and plenty an old hand can forget. I am often asked about important day to day operational tasks in running a newsagency so I started putting together a list. It’s an evolving work in progress, something I am happy to share with anyone – not as […]

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Tags: Management tip · Newsagency challenges · Newsagency management

Starting the new financial year off right

July 1st, 2015 · 1 Comment

I urge newsagents to start this new financial year off right. Make a decision this morning that this year will be better than the last and that through your actions you deliberately pursue the business you want. I urge you to make a decision to not be driven by reactions to what has been traditional […]

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Tags: Management tip · Newsagency management