Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency benchmark'

RETAIL NEWSAGENCY SALES BENCHMARK JANUARY – MARCH 2015 vs. 2014

May 11th, 2015 · 2 Comments

The January through March quarter was tough for plenty of newsagents. Key traffic categories magazines and newspapers experienced further declines. To balance this, cards and stationery did okay. New traffic areas such as gifts and plush in engages newsagencies did well. Here are the headline numbers: Customer traffic. 68% of newsagents report average decline of 1.7%. […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency of the Future workshop – Perth next Wednesday

April 2nd, 2015 · No Comments

I had to reschedule my last Newsagency of the Future session in Perth because of a flight delay of several hours. The next session is in Perth next Wednesday at 8am (breakfast included). Perth. April 8. 8 am.  Country Comfort Inter City. Great Eastern Highway Perth. All newsagents welcome. It’s free. Click here for the booking form, or […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

An Urgent Action Plan to Avoid Closure of Your Retail Newsagency

February 18th, 2015 · 7 Comments

If your retail business is in tough times and facing imminent closure, you may be able to save it if you act quickly and ruthlessly. Based on years of working with many different retailers, I have found that some basic steps can successfully turnaround a business in trouble. But you need to be ruthless. The […]

[Read more →]

Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Tough December quarter for newsagents in the latest newsagency sales benchmark study

February 4th, 2015 · 22 Comments

Australian small business Newsagents had a tough December quarter according to the latest newsagency sales benchmark study. Key performance indicators show traffic and revenue are down for many businesses in the channel. Long-term core traffic drivers of magazines, newspapers and tobacco are challenges for newsagents. They can be lifted but it takes newsagents breaking free […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Newsagents keen to participate in newsagency sales benchmark study

January 3rd, 2015 · No Comments

In the 24 hours since announcing the December 2014 quarter Newsagency Sales Benchmark Study I have received more than fifty submissions. I can tell already this will be a fascinating study with excellent insights into newsagency business performance across the country. For years the Newsagency Sales Benchmark Study tracked declines, particularly in print media sales. Now, […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency sales benchmark study results for January through March 2014 vs. 2013

May 12th, 2014 · 1 Comment

Here are the results of my analysis of sales data from more than 140 newsagencies for January through March 2014 and the same period in 2013. While there is mixed news, the news is good for newsagents who work their businesses as engaged retailers. Customer traffic. 61% of newsagents recorded an average decline of 2.3% […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency business sales analysis – better data helps feed better business decisions

May 8th, 2014 · No Comments

I took a look at Jan. – Mar. 2014 vs. 2013 data for a newsagency from a major suburban shopping centre this week and here are comments I shares with the owner: Being in such a major shopping centre with so many competitors for what you sell can be a challenge. I don’t know how […]

[Read more →]

Tags: Newsagency · Newsagency benchmark · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency performance analysis highlights the value of pursuing change

May 3rd, 2014 · No Comments

Here’s a report I did for a newsagent recently assessing the performance of their rural business. This is an interesting newsagency business because of the transition path they are walking their business through and the wins they are achieving as a result.  here is what I wrote to them: Overall, the figures are good despite […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency marketing · Newsagency opportunities

Statement from Matt Handbury in relation to Hubbed

March 17th, 2014 · 2 Comments

Matt Handbury contacted me over the weekend and provided this statement in relation to Hubbed: Hubbed: Setting the record straight In response to speculation about the operational performance and governance arrangements at Hubbed, I feel it is in the best interests of the newsagent community to provide some much needed clarity around these issues. First, […]

[Read more →]

Tags: Hubbed · Media disruption · Newsagency · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · Newsagent representation

Encouraging a newsagent to break free from the past

March 15th, 2014 · No Comments

Here are some notes I put together for a newsagency business I assessed as part of the October / December 2013 vs. 2012 newsagency sales benchmark study I did last month. These notes are for a smaller town newsagency currently offering a very traditional mix of products. Here’s some of what I found: Your newsagency […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management

Newsagents increase magazine sales in December quarter

February 7th, 2014 · 7 Comments

The October – December 2013 newsagency sales benchmark study is the first in years to report more newsagents achieving growth in magazine sales than declining. This is great news. Digging deeper into the data I think the growth is in part due to engagement with magazines and in part due to these businesses attracting shoppers […]

[Read more →]

Tags: magazines · Management tip · marketing · marketing tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

October – December newsagency sales benchmark study under way

January 4th, 2014 · No Comments

I am currently gathering sales data for the October – December 2013 vs 2012 newsagency sales benchmark study. I already have data for more than fifty newsagencies in a range of situations and trading under different brands.  My goal is to have the analysis completed later next week – to provide a good early assessment […]

[Read more →]

Tags: Newsagency benchmark

Newsagency business performance analysis: tourist area

November 14th, 2013 · 4 Comments

Here’s a newsagency business performance analysis I recently completed for a business in a tourist location: Your business is in a unique situation being located on a major tourist area. Your situation demands you carry a broader range of products that the traditional newsagency with some of these products being very seasonal in nature. Looking […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management

Newsagency business performance analysis: new owners

November 14th, 2013 · No Comments

Here’s a brief analysis I did recently for a business under the control of new owners: Thanks for providing your July – September 2013 versus 2012 Sales Comparison Report. In addition to considering this for the benchmark study I have looked at your data separately. As new owners you have an opportunity to refresh the […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management

Newsagency sales benchmark study results for July – September 2013 compared to 2012

November 7th, 2013 · 14 Comments

This newsagency sales benchmark study is an analysis of sales basket data from 136 newsagencies – city and country, shopping centre and high street, banner groups (various) and independent.  To be included, the businesses must have been using the same software for both analysis periods and to be compliant with industry software standards. To be […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

A tough newsagency performance analysis

October 22nd, 2013 · No Comments

Here is a newsagency business performance report I did last week. I have been very tough on the owners because I know they can do considerably better. They asked for the assessment because of what they would lose if they sold the business on the current numbers. The suggestions in this assessment could apply to many […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future

Newsagency business analysis: turnaround needed

October 19th, 2013 · No Comments

Here’s an analysis I did yesterday for a newsagency in need of reinvention. Before that can be done they need to fix data issues so that they have meaningful data measurement. This is why the analysis is incomplete compared to what I would usually do. Thanks for giving me the opportunity to look at your […]

[Read more →]

Tags: Newsagency · Newsagency benchmark · Newsagency challenges · Newsagency management

Q3 Newsagency sales benchmark study under way

October 4th, 2013 · No Comments

I have started receiving data from newsagents covering sales over July through September 2013 and 2012 for analysis as part of the latest benchmark study. I hope to have the analysis done by mid October. I’ll publish the results here. 0 likes

[Read more →]

Tags: Newsagency benchmark

Country town newsagency business performance analysis

September 18th, 2013 · 4 Comments

Yesterday I completed another newsagency performance analysis, this time for a regional newsagency. It’s an interesting business with some terrific innovation (coffee, old style lollies) helping yet traditional products (stationery, magazines, newspapers) pulling them down. The challenge is breaking free from a traditional and externally controlled past and creating your own future. It’s a common […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Participating in GNS Market Fair seminars

August 17th, 2013 · No Comments

I’m participating in workshops being run on each day of the GNS Market Fairs. I’ll be sharing the latest newsagency sales benchmark insights and covering how newsagents can grow their businesses – providing some specific tips they can action right away.  The seminar schedule for each day of the fair is: 10:00am Retail Leasing – […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency of the future

April – June 2013 Newsagency sales benchmark study results

July 31st, 2013 · 15 Comments

Overall newsagency sales decline. 57% of participating newsagencies reported a decline in revenue. This is an improvement on the previous quarter. Of those reporting a decline, the average was 4% – also an improvement. Of those reporting growth, the average was 3%. Traffic. Customer traffic was down for 54% of newsagents recording an average decline […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency marketing

Another newsagency business performance assessment

July 16th, 2013 · No Comments

Here is another newsagency performance assessment I have recently completed. This is an interesting business facing traffic disruption in a high tourism location – challenges faced by many newsagents. My comments are direct and to the point. My intention is not to offend but to get your better engaged with the management of your newsagency […]

[Read more →]

Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future

Newsagency business performance assessment

July 12th, 2013 · 6 Comments

I am regularly asked to assess the performance of newsagency businesses and comment on what I see in their data.  What follows below is the feedback I provided to one new newsagent earlier this week. I share it here with their permission: The comments I make below are not intended to offend you however it […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency of the future · Newsagency opportunities

Two-part newsagency benchmark study

July 5th, 2013 · 1 Comment

I have data coming in from a broad range of newsagencies for a two-part benchmark study. I will be looking at the April-June quarter first and then the financial year to June 30, 2013. My goal is to have the analysis of data from more than 150 newsagencies done by mid next week. 3 likes

[Read more →]

Tags: Newsagency benchmark

New generation shopper loyalty program breaks free from me-too VIP / loyalty cards

May 15th, 2013 · 9 Comments

For some time I have thought that points based VIP / loyalty cards offer retailers little differentiation. Besides them being in use in many retail businesses, I have felt there is a real doubt among shoppers as to their genuine value.  They are decades old after all. FlyBys and Everyday Rewards are the market leaders […]

[Read more →]

Tags: Newsagency benchmark · Newsagency management · newsagency marketing · newsagency of the future