Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency management'

Optimism among newsagents

March 4th, 2015 · No Comments

I was thrilled to hear and see optimism among newsagents at the newsXpress newsagency marketing group national conference in Melbourne Sunday afternoon through to last night. The up-beat mood was joyful to see and hear as was the talk about growth categories, business changes to chase and competition to tackle head-on. There were 180 attendees at the conference, 125 […]

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Tags: Newsagency management · Newsagency opportunities · Optimism

Falling dollar impacting on newsagency product prices

March 4th, 2015 · No Comments

Newsagents are starting to see product prices increase thanks to a sustained low Australian dollar. What some thought might be a short-term drop, the low dollar appears to be settled considerably lower than where it sat at August last year. The graph, from x-rates.com, tells the story. While many of our suppliers who source products […]

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Tags: Newsagency management

Toy Fair opportunity for newsagents in Melbourne

March 3rd, 2015 · 1 Comment

If you are a Melbourne-based newsagent you should try and get to Toy Fair over the next four days. It’s an excellent event with many large and small toy suppliers attending. We are on a mission to grow toy sales in my newsagency. In the first two months of this year toys accounted for 3.59% […]

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Tags: Newsagency management · newsagency of the future · Newsagency opportunities

The growing reach of the lotteries campaign and its impact on the newsagency business narrative

March 3rd, 2015 · 13 Comments

Click on the image and read a Facebook Post from Occupy Sydney about newsagents and what is happening with lotteries. Their 3,322 Facebook friends received this post in their timeline while their 11,600 Twitter followers received a link to this in their timeline. Besides the inaccuracy of what they have written, I do not want […]

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Tags: Lotteries · Newsagency management

Why the proposed magazine code of conduct is unfair for newsagents

March 3rd, 2015 · No Comments

With participating magazine publishers and distributors getting closer to trialling their proposed code of conduct, I am publishing here today what I publisherd here in November last year as I think the code of conduct is unfair on newsagents. I’ve made it clear I do not want to be part of a trial under this code […]

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Tags: magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Sunday newsagency management tip: encourage your employees to be themselves

March 1st, 2015 · 3 Comments

Good one hi good day so far thanks $4.50 there you go good one. That’s word for word what I experienced from someone serving in a capital city convenience store last week. There were no pauses, no obvious beginning and end. The first good one was for me as I picked up my purchase and […]

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Tags: Management tip · Newsagency management

Available at all good newsagents…

February 28th, 2015 · 11 Comments

It frustrates me when I see a magazine publisher promote that their latest magazine is available at all good newsagents. They control where their magazine goes – or their representative distribution company does. My message to suppliers: don’t shift judgement of which are good newsagencies and which are not on the basis of where you […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Small Business

If you think closure is the only option for your newsagency

February 28th, 2015 · No Comments

I received a call from another newsagent yesterday saying they think they will have to close in a couple of months if things don’t pick up. They are hoping something in their area will improve their situation. I encouraged them to lean into their challenges, to embrace them. I pointed them to my post from two weeks […]

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Tags: Newsagency management

Another weekend, another trade show

February 28th, 2015 · No Comments

I’m flying to the Gold Coast for the day today for the first day of a trade show in another retail channel. This will be my fifth trade show this year and my look at a fourth retail channel outside the newsagency channel. I look for opportunities that can apply to my newsagency business to give […]

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Tags: Newsagency management

Dolly magazine for $4?

February 27th, 2015 · 11 Comments

I was surprised to see Dolly magazine on sale for $4 in a newsagency this week. I can’t think of any way Dolly could be offered in this newsagency for this price and be profitable for the newsagent as the common purchase price for newsagents is $5.9625. The $4 price leaves me wondering if there is a […]

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Tags: magazines · Newsagency management

Newsagents in Far North Queensland are a hardy bunch

February 26th, 2015 · No Comments

It is inspiring to see through facebook and other forums how newsagents in Tropical Cyclone Marcia affected Far North Queensland have dealt with the disruption, havoc and damage caused. They have got on with it – not only in their businesses but in the broader community, helping others to deal their own personal situations. While […]

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Tags: Newsagency management

The collapse of a newsagency business can have a far reaching impact

February 26th, 2015 · 3 Comments

I heard yesterday morning that a business operating two large retail newsagencies in Victoria has gone into voluntary administration. Later in the day I heard from several suppliers who are owed money. As you’d expect they are frustrated. Often when we hear of businesses in trouble and or closing we hear about the impact on employees and […]

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Tags: Ethics · Newsagency challenges · Newsagency management

ATO visiting newsagents to audit business records

February 25th, 2015 · 9 Comments

I have been contacted by a representative of the ATO who is visiting newsagencies to review record keeping of sales information. This person contacted me as the owner of Tower Systems seeking information on records collected by the software. They did not identify the state in which they working or specific businesses they were targeting. You’d be […]

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Tags: Newsagency management

Fake $50 notes, again

February 24th, 2015 · No Comments

Heard from a newsagent today in Melbourne of reports of fake $50 notes circulating again. Take care. Be sure to review the counterfeit notes information at the Reserve Bank Banknotes website. 4 likes

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Tags: Newsagency management

Newsagent supplier round table to work on helping newsagents

February 24th, 2015 · 3 Comments

I invite newsagent suppliers to register to participate in one of two supplier round table discussions I am hosting in three weeks. I am keen for suppliers to participate in a discussion about the state of the newsagency channel and how they can help newsagents weather rough waters. The very latest newsagency sales trends by product […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Newsagents staff members touch lives

February 24th, 2015 · No Comments

Customers are saying goodbye to the manager of my newsagency who is moving to a new role in another of my businesses. Some customers are bringing in gifts while a couple left this card in which they wrote some touching words of gratitude. Some people working in our newsagency businesses pass through unnoticed while others are appreciated […]

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Tags: Newsagency management

Selling happiness in the retail newsagency

February 23rd, 2015 · No Comments

Selling happiness works best when the seller is happy. Imagine how a customer would feel brining a product promoting happiness to the counter and encountering a grumpy, or unhappy person serving them. If their frame of mind when selecting the item was happy they’d soon come thudding to the ground from the sales experience. Happiness […]

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Tags: Newsagency management · Newsagency opportunities · Optimism

Sunday newsagency management tip: evidence trumps your stories every time

February 22nd, 2015 · 1 Comment

I was talking with a newsagent recently and they said a particular range of greeting cards was not working for them. On checking their data I found that the stock turn for this range was above the average for their greeting card department. Not happy about the evidence contradicting their story, their argument changed to one […]

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Tags: Management tip · Newsagency management

Long on-sale magazines under the spotlight

February 21st, 2015 · 7 Comments

Long on-sale magazines – any title on-sale for more than 30 days – are under more attention as newsagents seek to reduce magazine related costs. Take the titles from United Media, they have a long on-sale, a cover price that is not keeping with CPI and a scale out model that treats us as warehouses with […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

State of the newsagency channel – a newsagent supplier round-table

February 20th, 2015 · 1 Comment

I am planning on hosting two newsagent supplier round table discussions in March to look at business performance and health, consider whole of channel projections for traditional and new categories, basket data, sprouts of success for some and to consider how suppliers can better support newsagents. The dates I am planning are March 17 in Melbourne […]

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Tags: Newsagency management

Handling shopper returns in the newsagency

February 19th, 2015 · 2 Comments

I like this sign I saw on the counter of a newsstand in the US a few weeks ago. It’s a straightforward statement about what shoppers can and cannot return. I especially like the message at the bottom: MAGAZINES AND NEWSPAPERS ARE NOT RETURNABLE. I thought about this because of the newsagent who called yesterday […]

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Tags: Management tip · Newsagency management

An Urgent Action Plan to Avoid Closure of Your Retail Newsagency

February 18th, 2015 · 7 Comments

If your retail business is in tough times and facing imminent closure, you may be able to save it if you act quickly and ruthlessly. Based on years of working with many different retailers, I have found that some basic steps can successfully turnaround a business in trouble. But you need to be ruthless. The […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Valentine’s Day is a great day to be in retail

February 16th, 2015 · 1 Comment

Saturday was a great day in retail with many infrequent shoppers out. One lady purchased a valentine’s Day card after lunch and I quipped with a smile: leaving it a bit late! She smiled and said after we said we’d give Valentine’s Day a miss this year he went and gave me a card so her I am. […]

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Tags: Newsagency management

Sunday newsagency management tip: never give up

February 15th, 2015 · 3 Comments

No matter how tough your situation, no matter how impossible the road ahead, never give up, there is always something you can try, a step you can take to move forward. While I expect that comes across as glib, the words are sincere. I have never seen a difficult situation being faced by a business for […]

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Tags: Management tip · Newsagency management

Newsagents trashing APN newspaper promotion of Staples

February 14th, 2015 · 1 Comment

Here’s a photo from one newsagent showing what they have done with the collateral from newspaper publisher APN sent to support the classroom makeover promotion being run with Staples. The APN collateral is in the trash bin. As I noted here, newsagents are angry that APN is promoting US stationery giant Staples and not the local newsagent businesses […]

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Tags: Ethics · Newsagency challenges · Newsagency management · newsagency marketing