Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency management'

What is the best thing you can do in your newsagency today to show that newsagencies are good businesses to buy?

March 28th, 2015 · No Comments

Newsagents want people to be interested in purchasing their businesses. You cannot make people be interested by telling them to do be. The best way to make people interested in newsagencies is to make them appealing. The best way to make your newsagency appealing is make every day your pay day. The appeal of businesses […]

[Read more →]

Tags: Management tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Packaging to make a product more appealing

March 28th, 2015 · No Comments

Passionfruit on a shelf sells on the basis we think it will taste like. The passionfruit in the photo sells on the basis of how it looks. The retailer i this instance has taken us into the product, appealing to passionfruit lovers. I went to the supermarket to purchase something else and stopped to notice […]

[Read more →]

Tags: marketing · Newsagency management

Weekend penalty rates deal in South Australia does little for addressing the problem

March 27th, 2015 · 3 Comments

The weekend penalty rate deal between union and government in South Australia announced this week does not appear to be as good as pitched in my view. At its heart, the deal shifts labour costs from penalty rates to the base, thereby not reducing the cost of labour to a business. Further, the deal is […]

[Read more →]

Tags: Newsagency management

Why a newsagency is a good business to buy #5

March 27th, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #5 you are trusted by the community Ask anyone on the street to rank retail businesses they trust and I bet newsagencies rank high on the list. People trust […]

[Read more →]

Tags: Newsagency management · newsagency of the future · Newsagency opportunities

Differentiating yourself in a competitive situation

March 27th, 2015 · No Comments

In Auckland Monday at Beresford Square I could choose to get a sandwich and coffee from six outlets, all within a minute of each other. I chose The Station because of the single difference on their sign over the others – good tunes. All the outlets promoted good food and good coffee. The good tunes […]

[Read more →]

Tags: Competition · Newsagency management · newsagency marketing · Newsagency opportunities

Understanding our customers through Zayn Malik departure from One Direction

March 26th, 2015 · No Comments

The reaction online to the announcement overnight that Zayn Malik has left boy band One Direction is a lesson in knowing your prospective customers. Younger shoppers are important to the future the newsagency channel and, indeed, all retailers. Attracting them is challenging for our businesses. This is why how the world reacted to the news […]

[Read more →]

Tags: Newsagency management · Newsagency opportunities

Newsagency customers can surprise you

March 26th, 2015 · No Comments

A newsagent who was adamant they could not sell gifts priced above $50.00 is now regularly selling gifts priced at $100.00 and more, much more. After being encouraged to give more expensive gifts a go, they discovered their customers would happily spend more than the limit they had set themselves. Sometimes we hold our businesses back […]

[Read more →]

Tags: Newsagency management

Why a newsagency is a good business to buy #4

March 26th, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #4: you have permission to change Unlike many retail business formats people purchase when getting into small business for the first time, what your newsagency does is very much […]

[Read more →]

Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Discounting Easter … why?

March 26th, 2015 · No Comments

In a national discount variety store yesterday I noticed that half their Easter chocolate is being discounted lower than their already discounted price. Some of the lines are selling for less than the wholesale price paid by newsagents if they purchased these lines. I notices a nearby Coles, too, was discounting some Easter chocolate lines. […]

[Read more →]

Tags: confectionary · Newsagency management

Why a newsagency is a good business to buy #3

March 25th, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #3: you’re part of something bigger Even though newsagencies are independently owned and operated, vary significantly in range, service and location, trade under different brands and vary in terms […]

[Read more →]

Tags: buying a newsagency · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

If you sell Easter eggs in your newsagency

March 25th, 2015 · No Comments

If you sell Easter eggs in your newsagency and you compete with Coles, make sure you staff know that the Thorntons range sold by Coles is imported from the UK. Know the source of your eggs. If they are made in Australia, pitch this and have your staff ready to let customers know. Locally made eggs […]

[Read more →]

Tags: Newsagency management

Time called on selfie sticks

March 24th, 2015 · 4 Comments

I have noticed a couple of newsagency suppliers have recently started offering selfie sticks – for use with your phone to take photos. Early-adopter newsagents started offering these more than two years ago. Getting into this space now is late in the day. Plus, there are challenges with more venues declaring their use unsafe. If […]

[Read more →]

Tags: Newsagency management

Why a newsagency is a good business to buy #2

March 24th, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #2: there are processes to guide you Newsagencies are structured businesses at their core. Lotteries, cards, magazines and newspapers have considerably structure around them. You can learn from suppliers […]

[Read more →]

Tags: buying a newsagency · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

The value of a Lay-By service in the newsagency

March 23rd, 2015 · No Comments

We have sold three items via Lay-By in the newsagency over the last five days – with a total sale value of over $800. That we offer Lay-By makes selling more expensive items easier. The Lay-By facility enables the shopper to see a $500 item as $50 a week rather than $500 paid at once. This […]

[Read more →]

Tags: Newsagency management

Why a newsagency is a good business to buy #1

March 23rd, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #1 – A newsagency is a good business to buy because of the community connection. Small and independent retail business struggle for relevance in a local community. Your local […]

[Read more →]

Tags: buying a newsagency · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Shaun The Sheep opportunity for newsagents

March 23rd, 2015 · No Comments

I received a unit of Shaun The Sheep flockstars from Network – timed to connect with the release of the movie. On their own these may do okay. Add to them the Shaun The Sheep merchandise from Jasnor and I can tell a story. This is an example of opportunities newsagents can leverage, ways we can connect products from […]

[Read more →]

Tags: Newsagency · Newsagency management · newsagency marketing · Newsagency opportunities

Foreign newspapers thicker than home town newspapers

March 22nd, 2015 · No Comments

With the shrinking in size of some capital city newspapers we are seeing some days when foreign language newspapers are thicker. This is a reminder of the importance of these newspapers to our businesses. Some foreign language titles are stronger than ever, not suffering the same sales decline of the major dailies. Their success is […]

[Read more →]

Tags: Newsagency management · Newsagency opportunities · Newspapers · Optimism

Sunday newsagency management tip: make your back room inspiring

March 22nd, 2015 · No Comments

First up – I think back rooms are not good in retail businesses. They attract stock, paperwork and people – all three of which should be on the shop floor. That said, I understand most newsagencies have one and the owners probably think a back room is vital to the business. No matter where it […]

[Read more →]

Tags: Management tip · Newsagency management

Some newsagents actively embrace training opportunities

March 21st, 2015 · No Comments

One comment I from several suppliers at the newsagency suppler management forums I hosted this week was that newsagents don’t embrace training. While this could be said for some newsagents, I know of plenty who do embrace training. I see it myself with the newsagents who do the free training offered by my newsagency software […]

[Read more →]

Tags: Management tip · Newsagency management

WH Smith announcements coming?

March 21st, 2015 · 1 Comment

With senior management from WH Smith in the UK here to meet Australian franchises – Wild and Supanews – I’m told there will be announcements relating to these businesses and maybe other business activity they are considering for Australia. My expectation is there will be movement on their Australian retail footprint as the Wild and Supanews footprint […]

[Read more →]

Tags: Newsagency challenges · Newsagency management

Supanews e-commerce site shuttered?

March 21st, 2015 · No Comments

It appears the Supanews e-commerce site has closed. If true the move would be odd given the claim of 47,000 transactions and revenue of $1.4M. There was an issue over ownership so that could have played a factor if the site is indeed closed. 0 likes

[Read more →]

Tags: Newsagency management

Fairfax article presents inaccurate message about newsagencies

March 20th, 2015 · 3 Comments

The article published this week by Fairfax with the headline: Do we still need newsagencies? is inaccurate and reflects poor research. It is written with subtle support for newspaper home delivery, a part of many newsagency businesses which loses more money today than years ago. There are quotes from newsagents which are not supported by evidence. […]

[Read more →]

Tags: Newsagency challenges · Newsagency management

#5 of five provocative suggestions to challenge how you view and manage your retail newsagency

March 20th, 2015 · No Comments

This week I will publish five deliberately provocative suggestions on aspects of retail newsagency management and operation. My goal is to challenge newsagents and their suppliers to break free from the past and engage in more present day retail Suggestion #5: trash your counter. When you are closed, take everything off your counter and from […]

[Read more →]

Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

Inviting all Perth based newsagents

March 19th, 2015 · 3 Comments

If you’re in Perth and are interested in considering what your future could be, I encourage you to book for the first Newsagency of the Future workshop. It’s on in Perth next Thursday at 10am. Attendance is free.  I promise you will be challenged and encouraged. Perth. Thursday March 26. 10am.  Country Comfort Inter City. Great […]

[Read more →]

Tags: Newsagency management · newsagency of the future · Newsagency opportunities

#4 of five provocative suggestions to challenge how you view and manage your retail newsagency

March 19th, 2015 · 1 Comment

This week I will publish five deliberately provocative suggestions on aspects of retail newsagency management and operation. My goal is to challenge newsagents and their suppliers to break free from the past and engage in more present day retail Suggestion #4: mark your stationery up by 125%. We are often told that people think stationery […]

[Read more →]

Tags: Management tip · Newsagency management · Stationery