Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency management'

Knowing your adult colouring customer

September 3rd, 2015 · No Comments

This poster is next to the door to the ladies toilet at Exeter railway station in the UK. Besides the purposeful placement, that they are advertising this adult colouring title speaks to a crowder adult colouring space. The advertising poster is a further reminder to be careful on your stock holding of adult colouring titles in […]

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Tags: art supplies · Newsagency management

Ransomware warning for newsagents

September 1st, 2015 · No Comments

The help desk of my newsagency software company has recently taken calls several small business owners hit with ransomware – where they have opened an email with a virus that controls the computer and criminals demand payment to unlock the computer. TAKE CARE. here is our advice: Do not open any attachment unless you expect it. Do […]

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Tags: Newsagency management

Newslink brands adult colouring titles

August 31st, 2015 · No Comments

I like the branding Newslink stores are using for their adult colouring titles: Colour Me In. I think it is important to bring together all related adult colouring products under a common brand as it defines your narrative. WH Smith does this in the UK with their Explore a world of colouring branding. newsXpress does this […]

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Tags: art supplies · Newsagency management · newsagency marketing

Sunday newsagency challenge: remove all stock from your back office

August 30th, 2015 · No Comments

If you customers cannot see it they cannot buy it. It’s true! Why do newsagents fill their back rooms (and elsewhere) with stock? If the answer is because they got a good deal I am suspicious as a deal is only good when you sell and only then if you have not held the stock […]

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Tags: Newsagency management

Sunday newsagency management tip: bank bonus margin for yourself

August 30th, 2015 · No Comments

If you purchase products on a deal, lower than usually wholesale, bank the bonus margin yourself – price the products as if you had paid full wholesale. Too often I see newsagents mark up items based on what they actually pay rather than based on usual wholesale. With plenty of deals available through the marketing […]

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Tags: Management tip · Newsagency management

An opportunity for newsagents who compete with 7-Eleven in the face of the labour scandal

August 29th, 2015 · 7 Comments

The Age and The Sydney Morning Herald today has the first part of a joint Fairfax / ABC investigative report on underpaid workers working at 7-eleven outlets. Newsagents ought to read this, especially those newsagents who pay cash in hand and short pay on the hourly rate and other conditions. Newsagents who do employ and […]

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Tags: Ethics · Management tip · Newsagency management · Social responsibility

Sampling products drives sales in the newsagency

August 29th, 2015 · 2 Comments

We have been sampling a terrific gluten free confectionery item at the counter of the newsagency with excellent success. We have had access to the product for months and love the point of difference it offers in-store and in generating new traffic. The sampling has lifted engagement even further. Yes, this photo is from the […]

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Tags: confectionary · Newsagency management · newsagency marketing

The newsagency outlasted the ink kiosk in the shopping centre

August 28th, 2015 · 2 Comments

A few weeks after we opened a newsagency in a shopping centre almost five years ago, an ink kiosk opened out the front, less than three metres in front of us. The landlord had kept this from us as we negotiated the lease. Over the years our ink sales have been good. Now the kiosk […]

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Tags: Newsagency management · Stationery

Understanding gluten intolerant customers

August 28th, 2015 · No Comments

I was reminded success in retail can come from better understanding your customers last week at a a breakfast buffet where they had a separate toaster for toasting gluten free bread. I asked someone using this  about the need for a separate toaster and discovered even a crumb from bread with gluten can be harmful . This […]

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Tags: Newsagency management · Newsagency opportunities · retail

At the Connections conference in Cairns

August 27th, 2015 · No Comments

I have been at the Bauer Connections Conference in Cairns this week. It was good to see the inclusion of several of the newsagency marketing groups at the conference as they offer platforms of consistency, marketing, management and optimism for newsagents. I think Bauer inviting representatives of the groups was a smart move as it […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · Optimism

Why newsagent trading terms continue to tighten

August 27th, 2015 · No Comments

Newsagents being confronted with tighter trading terms from suppliers have other newsagents to thank. Some recent financial collapses and a higher cost of collection from some newsagents have led to newsagents experiencing tougher terms from some suppliers. I know of some suppliers charging more for freight, others increasing their margin and others introducing a penalty […]

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Tags: Newsagency management

Stunning plush sales in the newsagency in August

August 26th, 2015 · 1 Comment

We have sold more than forty premium plush items each priced at $100 and more in the newsagency so far this month. Also so far this month, sales of $9.99 plush items targeted at girls 8 to 12 are up 22% with sales at over 500 units. A carefully planned and executed strategy attracting new shoppers to the business […]

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Tags: Newsagency management · newsagency of the future · Newsagency opportunities · Plush

Do you still use Title Tracker?

August 25th, 2015 · 12 Comments

The latest issue of Title Tracker was delivered yesterday and found myself wondering about its value. Given the data we get from the distributors through XchangeIT, that this includes accurate title data including industry standard categories, the value of Title Tracker is diminished in my view. Title Tracker feels to me like a service that is passed […]

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Tags: magazines · Newsagency management

Using your newsagency software to promote the Pacific Magazines

August 25th, 2015 · No Comments

Newsagents using the Tower Systems newsagency software have access to this coupon promoting the Pacific Magazines Win a $5,000 Shopping Spree! competition to be automatically included on shopper receipts – providing another touch point for this newsagent-only promotion by Pacific Magazines. Experience shows competitions like this work best in the newsagency if you connect with […]

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Tags: Newsagency management · newsagency marketing

Sunday newsagency challenge: choose optimism

August 23rd, 2015 · 2 Comments

It is too easy to play the victim in small business, especially in the newsagency channel with challenges surrounding us and growing almost weekly. It is too easy to become pessimistic and blame others. Your situation is yours to own as I have written here many times before. Your mindset is yours to own too. […]

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Tags: Management tip · Newsagency management · newsagency marketing · Newsagency opportunities

Sunday newsagency management advice: tips for new owners

August 23rd, 2015 · No Comments

People purchasing their first newsagency come with fresh ideas, energy and enthusiasm. My experience of some is they talk about previous businesses or roles as a way of boosting themselves. All that matters is what you do in your newsagency. Your past is your past. It is what you do today, tomorrow and the next […]

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Tags: Management tip · Newsagency management

Begging in front of the newsagency

August 22nd, 2015 · 6 Comments

Visiting a newsagency on Tuesday I was confronted by someone begging. Hey mate can you spare some change? they asked as I walked in. Half an hour later when I stepped out of the business they tossed our Got a dollar you can give me for a coffee? This is in an inner suburb of […]

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Tags: Newsagency challenges · Newsagency management · Social responsibility

Adult colouring books credited for WH Smith sales boost

August 21st, 2015 · 2 Comments

UK newsagent group WH Smith says sales this year have been boosted by strong sales of adult colouring titles. I know of newsagents in Australia recording $20,000 in sales for this niche segment alone. 1 likes

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Tags: Newsagency management

WH Smith subject to VAT claims

August 21st, 2015 · No Comments

UK newsagent group WH Smith is receiving bad press over claims it did not pass on VAT (Value Added tax) discounts to people shopping at its airport stores. There is talk in some reports of a customer revolt over this. 1 likes

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Tags: Newsagency management

Helping a newsagent prepare for a GNS meeting

August 21st, 2015 · 4 Comments

A fellow newsagent is meeting with senior GNS management Monday next week following comments on a blog post here. I have opened this thread for others to comment about what they are looking for from GNS operationally and product-wise that this newsagent could raise in their meeting. I am happy to receive private comments at […]

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Tags: Newsagency management · Newsagent representation

How one newsagent leveraged the local paper out of Woolworths

August 21st, 2015 · No Comments

A newsagent shared this story with me recently about how they won a local newspaper back to their business and out of Woolworths. In their own words, with identifying details edited out, here is their story: One of the local papers some time ago put their paper in the local Woolworths supermarket located very close […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation · Newspapers · Social responsibility

Another spinner gone from the newsagency

August 21st, 2015 · 1 Comment

I was thrilled earlier this week to get rid of another spinner. While they can be important in introducing new lines to the business and easily pitching products off-location, spinners as they empty are a blight. We have cut four in two weeks and two more will go next week. The job has just been made […]

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Tags: Newsagency management

Range vital to adult colouring success in the newsagency

August 20th, 2015 · 4 Comments

This photo is a second display of adult colouring art therapy titles in our newsagency. It is located half way into the store. It sits in front of the magazine department to the right, our plush wall to the left and stationery on the wall on the far left. We have cleared space in front of the […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing · Newsagency opportunities

Beware Facebook survey scam

August 19th, 2015 · No Comments

I received two invitations this week to participate in a Facebook survey and go in the running to win a $100 gift card. This is a scam. Facebook is not running a survey. It is a phishing attempt. My advice: do not respond to the email. With many newsagents on facebook and actively using the […]

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Tags: Newsagency management

Parcel services crowding

August 19th, 2015 · No Comments

Sendle is another parcel service disrupting traditional parcel services. It was outlined in a report in The Age yesterday. Newsagents in the parcel space need to be aware of the competition, especially competition that disrupts tradition. 1 likes

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Tags: Australia Post · Newsagency management