Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency management'

Sunday newsagency management tip: when to early return magazines

April 26th, 2015 · 1 Comment

Early returning of magazines is the returning to the distributor of titles prior to their recall date. While you can use your newsagency software to suggest early return numbers the day of receipt of the stock, my advice if space permits is you undertake this activity from the shop floor – giving all stock and […]

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Tags: magazines · Management tip · Newsagency management

Avoidable employee theft in newsagencies

April 25th, 2015 · No Comments

I hate hearing about avoidable employee theft in a newsagency. While not all employee theft is avoidable, plenty is. This typically happens in a newsagency where record keeping is not as good as it could be, where all cash brought into the business is not completely balanced against goods sold. Every cent of revenue in a […]

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Tags: Newsagency management · theft

ACCC conference listens to newsagent concerns over proposed magazine supply changes

April 24th, 2015 · 27 Comments

The ACCC conference to consider a trial of new magazine supply rules held yesterday in response to a request I submitted on behalf of newsXpress was well attended. Major magazine publishers attended along with the MPA, lawyers, the ANF, VANA and NANA, several newsagents and a rep from POS Solutions. While the main conference room was […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagency marketing group · Newsagent representation

This terrific convenience stand could work for some newsagents

April 23rd, 2015 · No Comments

This stand in use in a news and convenience outlet at Adelaide airport is terrific. It uses four sides and four strips between each side. It carries plenty of product ideal for this location: newspapers, drinks, snack food and some magazines. It also has a digital screen promoting products available in store. Newsagents in the convenience space might like […]

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Tags: Newsagency management · Newspapers

Moving premium pens in the newsagency

April 22nd, 2015 · 4 Comments

Like many newsagents we have kept premium pens off the shop floor for fear of theft. Recently, we moved them to next to our everyday pen display. Sales have increased as a result. We think this has occurred because people have had easier access to browse the range and because they see pens they might […]

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Tags: Newsagency management · Newsagency opportunities · Stationery

A tough day for many newsagents in NSW

April 21st, 2015 · No Comments

It has been a tough day for many newsagents in NSW affected by the shocking weather in Sydney and up the coast. I’ve seen photos of dreadful damage in-store and on the streets (rivers) in front. What is wonderful is the cheerfulness of newsagents in the face of very challenging situations. The resilience in our […]

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Tags: Newsagency challenges · Newsagency management

GNS closure Monday frustrating newsagents

April 21st, 2015 · 14 Comments

Newsagents in Queensland received an email advising GNS is closed Monday for an Anzac Day holiday – even though it is not a public holiday. It turns out the day off was negotiated at the time of an Enterprise Bargaining Agreement. 4 likes

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Tags: Newsagency management

A terrific TV program for newsagents serious about business

April 20th, 2015 · 1 Comment

Be Your Own Boss on SBS2 is an excellent program for anyone in business to watch. I rate it as better than Shark Tank and other reality shows where investors seek funds. It is more practical and offering more valuable business insights to the viewer. This show is particularly relevant to newsagents as they reinvent […]

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Tags: Newsagency management

Sunday newsagency management tip: be a specialty retailer

April 19th, 2015 · No Comments

Newsagency businesses are your quintessential independent specialty retailer … but how much of a specialty retailer are you? What do you offer in your business that is specialty or unique? What do you offer to differentiate between your business and other retail businesses offering items in the same categories on which you rely to drive traffic? Specialty […]

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Tags: Management tip · Newsagency management

A week of newsagency management benchmarks: #5 basket size/depth

April 17th, 2015 · No Comments

Each day this week I am sharing a newsagency management benchmark which I hope you find useful. The benchmarks are not rigid, use them as a guide. I have developed these and other benchmarks over years of working with a variety of newsagency businesses in many different situations. Management benchmark #5: basket size/depth By basket I mean […]

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Tags: Management tip · Newsagency management · Newsagency opportunities

Now that’s how to quit stock in retail

April 17th, 2015 · No Comments

At a Walmart yesterday I saw easter stock at 90% off. Too many newsagents I see discount at 25% to move stock, some at 50%. 90% shows you are serious and want to move stock quickly. Their approach is a lesson to any retailer focused on quitting stock. 2 likes

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Tags: Management tip · Newsagency management

Engaging with the Brony movement

April 17th, 2015 · No Comments

In October 2013 I wrote about the Brony movement and how it was an opportunity in Australia. A report in The Age at the time, as I wrote, was the first I had heard of it. Since them I have kept an eye out and noticed more being written about guys who buy My Little Pony […]

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Tags: Newsagency management · newsagency marketing · Newsagency opportunities

A week of newsagency management benchmarks: #4 stock turns

April 16th, 2015 · 3 Comments

Each day this week I am sharing a newsagency management benchmark which I hope you find useful. The benchmarks are not rigid, use them as a guide to determine what is right for your business. I have developed these benchmarks over years of working with a variety of newsagencies in many different situations. Management benchmark #4: […]

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Tags: Management tip · Newsagency management

A week of newsagency management benchmarks: #3 revenue per square metre

April 15th, 2015 · 1 Comment

Each day this week I am sharing a newsagency management benchmark which I hope you find useful. The benchmarks are not rigid, use them as a guide. I have developed them over years of working with a variety of newsagencies in many different situations. Management benchmark #3: revenue per square metre This is a tough […]

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Tags: Management tip · Newsagency management · Newsagency opportunities

A week of newsagency management benchmarks: #2 gifts to cards

April 14th, 2015 · No Comments

Each day this week I am sharing a newsagency management benchmark which I hope you find useful. The benchmarks are not rigid, use them as a guide. I have developed them over years of working with a variety of newsagencies in many different situations. Management benchmark #2: gifts to cards Three years ago I was […]

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Tags: Management tip · Newsagency management · Newsagency opportunities

A week of newsagency management benchmarks: #1 revenue to staff

April 13th, 2015 · 2 Comments

Each day this week I am sharing a newsagency management benchmark which I hope you find useful. The benchmarks are not rigid, use them as a guide. I have developed them over years of working with a variety of newsagencies in many different situations. Management benchmark #1: revenue to staff ratio. First up, by revenue […]

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Tags: Management tip · Newsagency management

Sunday newsagency management advice: plan for the economic storm

April 12th, 2015 · No Comments

What is the worst that can happen to your newsagency business? A downturn in local industry, mass departure of residents, another newsagency or competitive business opening nearby, a collapse in consumer confidence? These are other economic challenges could be around the corner yet too often small business newsagents are not prepared, they do not have […]

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Tags: Management tip · Newsagency management

Farewelling an employee – witnessing an Apple ritual

April 12th, 2015 · 7 Comments

There is a tradition at Apple stores of clapping an employee when they leave the business for the last time as an employee. I witnessed it first-hand yesterday in their 5th Avenue store in New York. There were several hundred shoppers in the store at the time and around 50 to 60 employees. There was […]

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Tags: Newsagency management

The best source for labour rate and public holiday information

April 11th, 2015 · No Comments

Some newsagents retain association membership to access labour rate and public holiday information. If this is you, save yourself the money. Click here for an accurate public holiday list. Click here to access the Fair Work Ombudsman Award finder. Here are other free resources some newsagents use associations for: Advice on checking shopper bags for possible […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation

In the US for a week

April 11th, 2015 · No Comments

I am in the US this week for a conference with elite Hallmark Gold Crown retailers in Kansas City. I have come over early to see some new retail businesses in New York and to attend East Coast COMiCON in New Jersey. I’ll continue blogging while I am away as I have some topics to catch […]

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Tags: Newsagency management

What local cafes can teach us about magazines opportunities for the newsagency

April 11th, 2015 · No Comments

In a café near a newsagency I was visiting a few days ago I noticed a selection of magazines available for browsing. Talking to the newsagent there was a disconnect between the magazines they focused on and those which were popular in the café. This presented an opportunity for the newsagent to learn more about […]

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Tags: magazines · Newsagency management

Using Twitter for newsagency marketing ideas

April 10th, 2015 · 7 Comments

I am inspired by this tweet I found yesterday. A colouring book as an art therapy book! It is wonderful how comments from others can have us look at our businesses differently. What we see as an item for one purpose could be seen by others as having a completely different purpose. Maybe we change […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Thoughtful spinner adjacencies drive sales in the newsagency

April 10th, 2015 · No Comments

Spinners get a bum rap. I like them. They offer the ability to change your pitch easily. They also allow you to disrupt traffic flow and this can help drive sales. I  two spinners together achieve more than they might achieve when alone. In placing spinners we do so with thought. In terms of adjacencies, we […]

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Tags: Newsagency management · Newsagency opportunities

Using the POS software customer display to reinforce your messages

April 10th, 2015 · 4 Comments

The only place we promote discount vouchers is on the customer display as a reinforcement and reminder. This is an ideal place to reinforce the pitch as it encourages those with a voucher to get it out to use with their purchase and to those without one to look forward to receiving one. It’s an unobtrusive […]

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Tags: Newsagency management · Newsagency opportunities

Newsagents ought to watch this Seven News report on a newsagency attack

April 9th, 2015 · No Comments

Click here to see a seven News report from last night on an attack a few days ago on a newsagency in Sydney. Now click here for advice from the Australian Federal Police on reducing the risk of armed robbery. 2 likes

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Tags: Newsagency management · theft