Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency management'

Is the IBIS report on newsagencies based on flawed Hubbed pitch?

July 31st, 2015 · No Comments

Reading the IBISWorld Industry Report OD5495: Newsagencies in Australia, I am left wondering how wide their research took them since they place considerable emphasis on the Hubbed Connect platform. There are nine references over 29 pages including this from page 11: The Connect model, which is being offered to newsagencies, is anticipated to provide significant growth […]

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Tags: Hubbed · Newsagency challenges · Newsagency management · Newsagent representation

A timely reminder about security

July 31st, 2015 · No Comments

A newsagent in a small town in Victoria was hit with an armed break in earlier this week. The two criminals were clearly looking for cash following the OzLotto jackpot. After trashing this business they went on to several others. Look at the security you have in place for your business and those who work […]

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Tags: Newsagency management

Newsagents are toy lovers at heart

July 30th, 2015 · 1 Comment

In my involvement with newsXpress I have seen a new range of what could be described as boys toys released through the group recently with some excellent sales success. What’s most interesting to me is that most of the male newsXpress business owners have taken one of the boys toys home for a play. The stories […]

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Tags: Newsagency management

Perth newsagents for sale

July 29th, 2015 · No Comments

READ ALL ABOUT IT is an interesting article online published by Perth Interactive Voice. It starts with a compelling opening paragraph: DOZENS of Perth newsagents are selling up amid fierce competition from major retailers and the rise of online media. The article goes on to respite about a proactive newsagent diversifying to attract more shoppers. […]

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Tags: Newsagency management · newsagency of the future

A stunning newsagency success story

July 29th, 2015 · No Comments

I was thrilled to hear from a newsagent yesterday who won a $313.17 purchase of good margin product from a customer who redeemed a $10.00 discount voucher from a purchase earlier that day. The success is an endorsement of consistency at the sales counter. The customer was a tourist, in town for a few hours. […]

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Tags: marketing · Newsagency management · Newsagency opportunities

Now this is what being a local newsagent is all about

July 29th, 2015 · 1 Comment

I love this local photocopies ‘book’ for sale in a newsagency I visited in Tasmania yesterday. The placement of the title at the counter pitches local engagement better than any poster could. It shows the business living the local connection. What other business competing with a newsagency would offer such local stories? Not the supermarket […]

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Tags: marketing · Newsagency management · newsagency marketing

If you pay cash in hand or under the award you will get caught

July 28th, 2015 · No Comments

A prospective newsagency purchaser recently declined to proceed with a purchase after they discovered that two full time employees were being paid under the award and were paid in cash. The annual saving to the business was in excess of $25,000, which was reflected in the profit and loss statement for the business. The accountant for the […]

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Tags: Ethics · Newsagency management · Social responsibility

A cautionary tale on discounting and franchises

July 28th, 2015 · No Comments

The 7.30 Report on ABC2 last night had a report the impact on franchises of deep discounting as introduced by Pizza Hut around a year ago. Last year, Pizza Hit dramatically cut advertised prices to respond to price pressure from rival Dominos. Sales went up and, as some in the 7.30 Report story said, these […]

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Tags: Ethics · Newsagency management

Sunday newsagency challenge: risk $500

July 26th, 2015 · No Comments

Give a staff member who has never had responsibility for purchasing stock up to $500 to spend on a new product for your business. Tell them to find new products you have never sold that they think will help attract new shoppers to the business. Stay out of their way. Let them spend the money, […]

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Tags: Management tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: ask for help

July 26th, 2015 · No Comments

If your sales are declining and if closing the doors of your business for good is an option you find yourself thinking about, ask for help. Asking for help is a sign of strength. There are plenty of people in our channel who will help. 8 likes

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Tags: Management tip · Newsagency management

Money making tip: the perfect counter offer

July 25th, 2015 · No Comments

For years we have sold more Angel Flames at the counter than in the usual location in the party department. I encourage all newsagents to do this – you will for certain have customers purchasing these terrific candles in impulse, adding valuable margin dollars to purchases. We get our Angel Flames from Jasnor. 5 likes

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Tags: Management tip · marketing tip · Newsagency management · Newsagency opportunities

Newsagency manager vacancy

July 25th, 2015 · No Comments

If you know of someone keen for a newsagency manager role please have them contact me with their resume. 0 likes

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Tags: Newsagency management

Leverage the Pluto love – for your newsagency

July 25th, 2015 · No Comments

The world is in love with Pluto right now. Yes, pluto the planet. The photos from the NASA project are stunning and they has people not usually interested in space and planets talking about Pluto. This is why you should have the latest issue of National Geographic somewhere it will be seen by most people […]

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Tags: magazines · Newsagency management

Do this one thing and your sales of Better Homes and Gardens will increase

July 25th, 2015 · 8 Comments

This is an easy move every newsagent can make and from which every newsagent will benefit. Whether your newspapers are stacked flat, in a stand or on a shelf like we have, make room for one stack or pocket of Better Homes and Gardens and your sales of the magazine will increase. If you are worried about having […]

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Tags: magazines · Newsagency management · Newsagency opportunities

Good to see the redundant N not on TVCs

July 24th, 2015 · No Comments

It is good to see UK partworks publishers not including the N symbol on TV commercials currently running. The N symbol is not a unifying symbol as many newsagents do not use it and among those who do there are several versions dating back to the original release many years ago. 5 likes

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Tags: Newsagency management · Newsagent representation

Western Union to launch kiosks in UK newsagents

July 24th, 2015 · No Comments

Retail Times reports Western Union will place kiosks in 300 UK WH Smith stores. 1 likes

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Tags: Newsagency management

Updated advice on doing a magazine relay in your newsagency

July 23rd, 2015 · 5 Comments

In the three years since I published my article How to do a magazine relay in your newsagency plenty has changed. In this post I provide up to date advice. I hope you find it useful. Before you start the relay, consider the amount of space you want to allocate to magazines. Do not allocate […]

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Tags: magazine distribution · Magazine oversupply · magazines · Management tip · Newsagency management · Newsagency opportunities

Test driving self-checkout at WH Smith

July 22nd, 2015 · 6 Comments

WH Smith has self-checkout units in many of their retail locations and today I used one for the first time. The experience is as you would expect – the same as we have with our supermarkets in Australia. I purchased a newspaper and found the multiple steps tedious. However, it was faster than the line […]

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Tags: Newsagency management

Transurban stops using Australia Post – an opportunity for newsagents

July 21st, 2015 · 7 Comments

Some newsagents  are seeing more traffic thanks to Australia Post no longer doing Transurban (Citylink in Victoria, Go via in Queensland and eventually Roam in Sydney) account top-ups. The challenge for newsagents is the 55 cent fee they get for what can be a sizeable transaction. The impact is around banking, to ensure money is […]

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Tags: Newsagency management · Newsagency opportunities

Sunday newsagency challenge: replace EVERYTHING at your counter

July 19th, 2015 · No Comments

Remove everything you sell at your counter from the counter and replace it with completely different products that are usually not at your counter. This idea is designed to disrupt you and your customers. Track the results for a week and see how they compare to what you usually sell from the counter. If you keep doing […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: stop being your customer

July 19th, 2015 · No Comments

Many gift shops close because the owners stocked the shops based on what they like rather than what customers in the area will like. You are not your customer. This is especially true with gift buying. My experience is you will make more money with items you would not buy for yourself than from the […]

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Tags: Management tip · Newsagency management

Why should Australians care about the future of the local newsagency?

July 17th, 2015 · 4 Comments

The discussion flowing from comments by the editor of Monocle about newsagencies in Australia got me thinking about how we are perceived in the marketplace. By we I mean newsagencies. Whether we like it or not, our businesses are all bunched into one bucket. One crap = all crap. Do Australians care about us? This […]

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Tags: Newsagency management

IBISWorld: Newsagencies are turning to non-traditional sources of revenue

July 16th, 2015 · 3 Comments

On a forum managed by the ANF, a copy of the IBISWorld Industry report OD5495 Newsagencies in Australia January 2015 has been published. This report is copyright protected as outlined on their website and costs $995.00 to purchase from IBISWorld. I suspect IBISWorld management would like to know from the ANF about the source of […]

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Tags: Newsagency challenges · Newsagency management

When an employee resigns by text message

July 16th, 2015 · 9 Comments

While we as employers have considerable obligations to employees in terms of notice required for roster changes through to termination of employment, employees have far more flexibility. This was brought home to me recently when a casual employee with a regular roster of 38 hours a week sent a text message resigning an hour prior to […]

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Tags: Hiring employees · Newsagency management

Monocle editor responds to reporting on his comments about newsagents

July 15th, 2015 · 7 Comments

Please see below comment from Tyler Brûlé, editor in chief of Monocle in response to comments attributed to him by B&T and commented on by me here. As Australia is one of our most important markets (third biggest in the world) it’s clear that that most in the trade do a very good job and […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management