Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency management'

I see plush he sees a dragon

October 23rd, 2014 · No Comments

A boy in the shop was drawn to this dragon and while that is not unusual, how it happened piqued my attention. Mum can I have this dragon please? He casked. It’s like a teddy bear, said his mum. No, it’s a d r a g o n (yes he said it slowly, emphasising the […]

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Tags: Newsagency management · Plush

Is it unethical to send more stock of a title a newsagent without justification?

October 22nd, 2014 · 3 Comments

Imagine the surprise of a newsagent this week when they received additional stock of Modern Wedding Styling magazine when they still had stock on the shelves from the August allocation. There is no sales history to indicate they will get through the initial allocation. So, the newsagent topped the supply this week and early returned […]

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Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management · Ugh! · XchangeIT

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 11 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Fun with gross body parts

October 21st, 2014 · No Comments

This display unit of miniature slimy body parts is generating a terrific reaction from shoppers as they pore over our Halloween products. We have a heart out of its bag so that people can feel it. When they screw up their faces it’s terrific to see – almost as much fun as when a boy […]

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Tags: Fun · marketing · Newsagency management · newsagency marketing · Newsagency opportunities

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Sunday newsagency management report: get it in writing

October 19th, 2014 · No Comments

I should set this post to re-publish every month as every week I get a call from a newsagent with an issue about a supplier that would be resolved if there was a signed contract documenting all obligations. This week I have had calls about a newsagency software company and a shop fitter. Last week […]

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Tags: Management tip · Newsagency management

Going behind the scenes with a newsagency supplier

October 18th, 2014 · No Comments

I enjoyed time earlier this week at the head office / warehouse of a wholesaler of gift products in regional Victoria. The visit was an insight not only into their business and their products but more broadly into the segment in which they operate. I learnt plenty. This post is not about this specific visit though – […]

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Tags: Newsagency management

Celebrating 160 years of The Age

October 17th, 2014 · 17 Comments

The Age newspaper is 160 years old today and some have used social media to say long live newspapers. I wish I could say that. The weekday editions of The Age must be perilously close to the point where printing and distributing them is loss making, where falling advertising revenue is not being covered enough by a rapidly […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · newspaper home delivery · Newspapers

Does this banana represents the difference between small and big business?

October 17th, 2014 · No Comments

Check out the packaging of bananas at a Starbucks outlet I visited recently. I was surprised to see bananas packaged like this. But thinking about it, it’s the type of packaging I’d expect from a corporate business withers it is less about the product and more abut the packaging and how it serves the needs […]

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Tags: Competition · Newsagency challenges · Newsagency management

Coles pumpkins intensify Halloween push

October 17th, 2014 · No Comments

The arrival of pallets of pumpkins on the shop floor at Coles supermarkets lifts the attention for the season, making it easier for newsagents to promote products connected with the season. The approach front of store appears to be all about pumpkins and candy while at the rear they have costumes and pitchforks and the […]

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Tags: Newsagency management · newsagency marketing

Dolly Halloween tatts support the season

October 17th, 2014 · No Comments

Dolly is another magazine supporting halloween and reminding newsagents that this is a season to get behind. Their engagement with the season provides an indication of who we could pitch Halloween products to. Newsagents with Halloween products in-store should include all magazines engaged with the season in their displays. 1 likes

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Tags: Newsagency management · newsagency marketing · visual merchandising

Newsagents can drive sales and traffic by leveraging brands

October 16th, 2014 · No Comments

I’m a fan of brands and prefer a branded product over a cheap copy because national and international brands support their products with advertising which helps us turn stock sooner. I was discussing this recently with a newsagent around an alternative they said they had to the internationally successful Sylvanian Families. Sure the product they […]

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Tags: Newsagency management · Newsagency opportunities

Another day another data breach challenges the benefits of big data and the cloud

October 15th, 2014 · No Comments

Dairy Queen talked this week about the data breach of their systems which provided hackers with customer names, credit and debit card numbers and expiration dates. This announcement continues a sting of such announcements from major corporations, about breaches compromising millions of customer records. K-Mart discussed their data breach Monday. Click here for an amazing […]

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Tags: Newsagency management · theft

Thinking about our children in our businesses

October 14th, 2014 · 3 Comments

Do your kids work in your newsagency? I know many newsagencies where this is the case. Some are even into third generation family employee situations. It can be a blessing and a curse – all in a day in some businesses. In others it is a delight every day. While in others it can lead to hurtful […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagency opportunities

Newsagency management: best practice performance reporting

October 14th, 2014 · 2 Comments

Year on year revenue and unit sales comparison across two trading periods is the most useful management reporting for newsagents. Regardless of the software you use, I’d expect this type of reporting the be available. Here is a video I shot a few weeks ago for newsXpress members explaining how I use the report to […]

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Tags: Management tip · Newsagency management

Newsagents frustrated at journal supply

October 13th, 2014 · 1 Comment

I’ve heard from several newsagents about the Paper Pocket branded journals received today from Network Services.  These are from Universal Magazines. They are part of the calendar offer newsagents were given the opportunity to opt out of. Billing is delayed. While they are 33% margin, that’s short of where they need to be to be […]

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Tags: Calendars · Diaries · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

It’s a mystery

October 13th, 2014 · 2 Comments

Network Services sent us a new product: Bungees. Mystery Pack it says.  Well, it’s a mystery to us why they would send us this item. No thanks. 25% if an offensively low GP for a toy item. It makes us less competitive when suppliers send us unrequested product that it not appropriate to our business model. 5 […]

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Tags: magazine distribution · Magazine oversupply · Newsagency management · supplier arogance · Ugh!

Are newspaper brands out the front of your newsagency still relevant today?

October 13th, 2014 · 7 Comments

Passing a newsagency in Sydney on Saturday I noticed that of the three signs on the front of the business, above the door and front windows, Newsagency was the smallest. It took around 20% of the space. Two daily newspaper brands took 40% each. With sales of one of the newspapers declining around 15% year […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newspapers

Sunday newsagency management tip: how stay on top of emails

October 12th, 2014 · No Comments

While email communication is not popular with millennials, it remains a key method of communication in business. Too many newsagents treat email as a secondary channel and miss out on opportunities as a result. managed well, emails can be efficiently handled and helpful to your business. here are some tips to make the medium more […]

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Tags: Management tip · Newsagency management

Sunday newsagency marketing tip: help a local business and attract more shoppers

October 12th, 2014 · No Comments

I have been fascinated to see pet groomers in action at the Pet Expo pet industry trade show in Sydney over the last two days. While I am concerned for how some dogs may feel about being groomed, the groomers were absolute professionals, doing excellent work. Watching them in action I realised this is a […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing

Careful, our ignorance is showing

October 11th, 2014 · 4 Comments

I noticed comments posted here recently drawing differences between distribution and retail newsagents, indicating that the distribution newsagent had it tougher and were more real. I think such a view reflects an unhelpful prejudice. We each have unique business and personal circumstances that determine the difficulty we face daily in our businesses and lives. To label one more real than another […]

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Tags: Ethics · Newsagency management · Social responsibility

This is a cool way to cap an aisle

October 11th, 2014 · No Comments

I love this aisle cap at one of the WH Smith outlets I visited this week. It’s  eye-catching and informative – drawing attention to the stock. I like the angle as it is more inviting to enter the aisle than a straight facing usual aisle end that we see in many newsagencies in Australia. This […]

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Tags: Newsagency management · retail · visual merchandising

Newsagent wellness survey results

October 10th, 2014 · No Comments

Click here to download the full results of the newsagent wellness survey. The results are interesting, not what I expected in that more newsagents are taking holidays and more are exercising. Newsagents work long hours – well over half work more than 60 hours a week. 18.3% work more than 80 hours a week. With the […]

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Tags: Newsagency challenges · Newsagency management

Halloween products better value and better quality at your local newsagency

October 10th, 2014 · No Comments

Australians looking for Halloween products ought to try their local newsagency. I checked out a Woolworths supermarket yesterday and plenty of their products were what I’d call poor quality and the prices were high. To me, at Woolworths you pay more for less. The Woolworths display said it all: cluttered, discount shop like. Smart newsagents […]

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Tags: Newsagency management