Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

Inadequate Wendy Harmer program on ABC 702 on newsagents

February 11th, 2016 · 2 Comments

The ABC fact checker ought to listen to the ABC 702 program discussion earlier this week on newsagents. The first problem is the claim there were 7,000 newsagents 10 years ago. This was never the case. 10 years ago, the number was around 4,500. Today, that number is 3,000. It would have been good for […]

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Tags: Newsagency challenges · newsagency marketing · newsagency of the future · Newsagency management · Newsagency opportunities · Newsagency marketing group

Sunday newsagency challenge: compare suppliers

February 7th, 2016 · No Comments

Use your newsagency software to compare suppliers that compete in a department or category.  Do this based on brand even if all are through one wholesales, like pens. Compare the performance of Artline, Pilot, Bic and Uniball, see which provides the better stock turn, return on space and ROI. Compare your suppliers and focus more on those […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency management · Newsagency opportunities · Management tip

Cheap Valentine’s Day cards at Woolworths

February 4th, 2016 · 2 Comments

The stand of $3 Valentine’s Day cards at Woolworths that I saw yesterday was in the high traffic ground floor entrance location of the Sydney CBD business while the higher priced Valentine’s Day cards were in the second floor card department. While I get that supermarkets are interested in what they say is a ‘value’ […]

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Tags: Newsagency challenges · Greeting Cards · Competition · Newsagency management

There are some nutters out there

February 3rd, 2016 · 2 Comments

I feel for Allan and Stella Wickham, the owners of newsXpress Eli Waters, the business where the winning ticket in the $70M Powerball jackpot was purchased. I feel for them because they are attracting nutters from around the country, people approaching them because they think they got a great payout as a percentage of the […]

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Tags: Newsagency challenges · Lotteries

Why we newsagents need to keep our eye on JB HiFi when it comes to greeting cards

January 29th, 2016 · 10 Comments

Late in 2015 JB HiFi retail outlets started selling greeting cards. They put in a carefully selected range sourced from Hallmark.  Their hip looking purpose built card units have seen are usually placed in a high traffic location, near to the counter. The THREE FOR $10 offer is compelling. The range carefully targeted at the typical […]

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Tags: Newsagency challenges · newsagency marketing · newsagency of the future · Greeting Cards · Competition · Newsagency management · Newsagency opportunities

BuzzFeed: 15 Secrets Newsagents Won’t Tell You

January 28th, 2016 · 2 Comments

I love this BuzzFeed list from Scott Bryan: 15 Secrets Newsagents Won’t Tell You. Thanks to Steve Denham for pointing me to this. 8 likes

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Tags: Newsagency challenges · Newsagency management

Q4 2015 NEWSAGENCY SALES BENCHMARK STUDY VIDEO

January 27th, 2016 · No Comments

14 likes

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Tags: Newsagency challenges · newsagency of the future · marketing tip · Newsagency opportunities · Newsagency benchmark · Management tip

If you are in a shopping centre, watch your back

January 25th, 2016 · No Comments

I heard a story tonight of a newsagent being put under pressure by another party approaching the landlord with a better deal for when the lease expires. This newsagent could lose their business as the landlord says they have no legal obligation to offer them a new lease even though no payment has ever been […]

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Tags: Newsagency challenges

Sunday newsagency challenge: take down your cards

January 24th, 2016 · No Comments

Okay this is a challenging challenge, fraught with danger. But think about. When was your card unit last completely emptied and cleaned? The answer is probably when you last changed card companies or installed new fixturing. A clean shop is a good shop. Consider, carefully, taking cards down, cleaning and rebuilding – with all cards […]

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Tags: Newsagency challenges · newsagency marketing · marketing tip · Newsagency management · Newsagency opportunities · Management tip

Newsagents doing Back To School need to visit Officeworks

January 4th, 2016 · 9 Comments

I spent time at Officeworks in Richmond  yesterday, looking their approach to Back To School 2016. I decided on the visit having been inundated with BTS advertising on TV, online and in print. Newsagents tend to love to hate Officeworks – often ignoring strengths that make them a compelling competitor. If you have an Officeworks […]

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Tags: Newsagency challenges · Competition · Newsagency management

Sunday newsagency challenge: stop expecting reps to break the rules

January 3rd, 2016 · 1 Comment

Supplier reps are employed by their suppliers to represent them. Each time you get them to break their rules to get an outcome for you there are consequences. For example, if you get a supplier rep to create a card credit to match unsold form sale product it will eventually effect the card supply model […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency management · Newsagency opportunities

Poor marketing execution by News Corp.

December 30th, 2015 · 9 Comments

Newsagents in Queensland received The House of Wellness launch issue with their papers today. News Corp sent out the notice to explain the free magazine hours after the papers arrived. This is appalling communication. ‘What is even worse is that the launch issue is from last year. This freebie to be given away with The […]

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Tags: Newsagency challenges · Ethics · magazine distribution · Newsagency management

Newsagency suppliers can’t have it both ways: what we can learn from the Pandora story

December 29th, 2015 · No Comments

The report in The Age yesterday about Pandora acting on their retailers taking on a competitor product is relevant to newsagents with several of our suppliers asking / demanding / pressuring us or some of us to be exclusive with them. I have spoken with plenty of retailers who have or have had Pandora products. […]

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Tags: Newsagency challenges · newsagency of the future · Ethics · Newsagency management · Newsagency opportunities

More junk from Fairfax and Consolidates Products Holdings

December 21st, 2015 · No Comments

We received this junk product from Consolidated Products Holdings via Fairfax with magazines today. As it is not circulation products, we have treated it as junk mail and binned it. I can source these iPhone products elsewhere at a better price. Sending this out the week before Christmas is nuts, doomed to fail. Sending it […]

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Tags: Newsagency challenges · magazine distribution · Magazine oversupply

Sunday newsagency challenge: ask for it

December 20th, 2015 · 1 Comment

Choose a product you want to push and ask everyone working at the counter on one day to offer it to every customer they talk to and / or serve. get them to record how many times they do this and how many of the item they sell.  Compare numbers. Almost in every situation I […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities

Sunday newsagency challenge: trust no one

December 13th, 2015 · No Comments

Have systematic processes in place to check cash, inventory and hours worked. Make catching employee theft easy. Make detecting shopper theft easy. Systemise your processes to eliminate shadows and corners. Rely on facts and not gut. Trust no one. A newsagent discovered the employee they trusted the most had been stealing $300 a week for […]

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Tags: Newsagency challenges · theft · Newsagency management

How can Coles offer half price Bauer Media magazine titles?

December 10th, 2015 · 10 Comments

Coles Express is promoting half price Bauer Media magazines: Woman’s Day, OK!, NW and The Australian Women’s Weekly. This extraordinary deal is available with any fuel purchase, yes, any fuel purchase. The AIP says retailers make around 5% on fuel sales so they can’t be funding this deal. While I understand there is a difference […]

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Tags: Newsagency challenges · magazines · magazine distribution · Competition

News Corp. Christmas closure creates storage challenge for newsagents

December 8th, 2015 · 4 Comments

Newsagents is Tasmania have been advised News Corp. is closed for a week, requiring newsagents to store newspaper returns in their businesses. based on past experience that could result in a busy business storage thirty, even more, bundles of unsold newspapers. Have other newsagents been told of Christmas closures by newspaper publishers? 7 likes

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Tags: Newsagency challenges · Newspapers

Sunday newsagency challenge: try and sell cards from drawers

December 6th, 2015 · 2 Comments

Plenty of newsagencies have drawers under card fixtures into which they, or their card merchandiser, place cards for storage. The only card stock that should be in drawers is stock you will take out to sell before the next delivery from your card company. Do not allow your shop to be a warehouse for greeting […]

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Tags: Newsagency challenges · Newsagency management

Why Christmas is the right time to make changes in the retail newsagency business

December 4th, 2015 · 2 Comments

Right now, in the middle of Christmas, is the right time to make changes in a busy newsagency. While this may sound crazy, it is good advice for one reason – you have very little spare time to allocate to changes. This will guide you to make faster decisions, it will focus you to act. […]

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Tags: Newsagency challenges · Newsagency management

Sunday newsagency challenge: repurposing the newspaper stand

November 29th, 2015 · No Comments

Newspaper stands no longer need to be in prime position or taking as much space as they used to. My challenge today is: use this prime space for more valuable items through which you re-position your business. Place newspapers in a more space efficient floor unit. This photo shows a terrific newsagency I visited recently. […]

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Tags: Newsagency challenges · newsagency marketing · Newsagency management

How a retailer had their business ‘stolen’ from them by a franchise promoter who said they can get a better lease deal

November 24th, 2015 · 3 Comments

I was contacted a few weeks ago by a retail business owner who wanted to tell their story about how they had their business “stolen” from them. Their lease was close to being up and the head of a franchise group happened to walk in one day for a chat about business. Thinking he was […]

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Tags: Newsagency challenges · retail · Ethics · Social responsibility · Retail tenancy · retail leases · Newsagency management

Are you a gunna when it comes to managing your newsagency?

November 23rd, 2015 · No Comments

I’m gunna redo the stationery department, move it to a better location and get rid of the stuff that’s been there for more than a couple of years. This is what a newsagent told me earlier this year. Gunna is the key word in the statement. Gunnas are the people who are always gunna yet […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency management · Newsagency opportunities

Sunday newsagency challenge: don’t follow tradition

November 22nd, 2015 · No Comments

What Christmas ornaments have you ordered to sell this Christmas? Are they the usual tinsel, angels and of Christmas colours? If so, you are competing in a crowded ocean. This owl is one of the ornaments we are selling and which customers are noticing because they are different – and people love that, especially if the […]

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Tags: Newsagency challenges · newsagency marketing · Newsagency management

If NewsLifeMedia wants to help newsagents…

November 18th, 2015 · No Comments

NewsLifeMedia is part of the MPA and as such they are participating in an initiative next year to promote newsagencies because they want to help our channel grow. Well, here is one way they can help us grow: Do not send stock we do not need. Take their new adult colouring titles. They entered the […]

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Tags: Newsagency challenges · magazines · magazine distribution · Magazine oversupply