Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 11 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Celebrating 160 years of The Age

October 17th, 2014 · 17 Comments

The Age newspaper is 160 years old today and some have used social media to say long live newspapers. I wish I could say that. The weekday editions of The Age must be perilously close to the point where printing and distributing them is loss making, where falling advertising revenue is not being covered enough by a rapidly […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · newspaper home delivery · Newspapers

Does this banana represents the difference between small and big business?

October 17th, 2014 · No Comments

Check out the packaging of bananas at a Starbucks outlet I visited recently. I was surprised to see bananas packaged like this. But thinking about it, it’s the type of packaging I’d expect from a corporate business withers it is less about the product and more abut the packaging and how it serves the needs […]

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Tags: Competition · Newsagency challenges · Newsagency management

Thinking about our children in our businesses

October 14th, 2014 · 3 Comments

Do your kids work in your newsagency? I know many newsagencies where this is the case. Some are even into third generation family employee situations. It can be a blessing and a curse – all in a day in some businesses. In others it is a delight every day. While in others it can lead to hurtful […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagency opportunities

Newsagents frustrated at journal supply

October 13th, 2014 · 1 Comment

I’ve heard from several newsagents about the Paper Pocket branded journals received today from Network Services.  These are from Universal Magazines. They are part of the calendar offer newsagents were given the opportunity to opt out of. Billing is delayed. While they are 33% margin, that’s short of where they need to be to be […]

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Tags: Calendars · Diaries · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Newsagent wellness survey results

October 10th, 2014 · No Comments

Click here to download the full results of the newsagent wellness survey. The results are interesting, not what I expected in that more newsagents are taking holidays and more are exercising. Newsagents work long hours – well over half work more than 60 hours a week. 18.3% work more than 80 hours a week. With the […]

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Tags: Newsagency challenges · Newsagency management

We need faster access to licenced product

October 8th, 2014 · No Comments

Frozen is the latest licence to take off, delivering extraordinary results around the world. From clothing to greeting cards to dolls to activity cards. There is more Frozen product for sale newsagencies in the UK than is currently the case in Australia. Those involved in the supply chain to Australian newsagents need to reduce the time […]

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Tags: magazine distribution · Newsagency challenges · Newsagency management

The smoke and mirrors of Victorian Government’s Small Business Day

October 2nd, 2014 · 1 Comment

This Saturday, October 4, is Small Business Day in Victoria. Yipee – I can hear you cheering from here. We Victorians are being hounded with TV ads telling us to shop in and support small businesses. I am sure there are some in the current government who will point to this as support for small […]

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Tags: Newsagency challenges · Newsagency management · Small Business

For Arts Sake cards at 50% off at Australia Post

September 25th, 2014 · 6 Comments

Australia Post has For Arts Sake cards at 50% off up until October. The offer excludes Christmas cards and Father’s Day cards when they had them out. I am not sure who is funding this discount. regardless, it is disappointing that government owned and protected retail businesses are so aggressively taking sales from small business […]

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Tags: Australia Post · Greeting Cards · Newsagency challenges

Insight into WH Smith growth expectations

September 24th, 2014 · No Comments

The Guardian has published a report on WH Smith which includes analysis from Barclays. Included is this about their international business: For International, we estimate that the division will generate around £2m of earnings in 2014. However, with 118 stores now open we believe that earnings will grow to £9m by 2017 as store productivity […]

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Tags: Competition · Newsagency challenges

Australia Post shows why we’d be wasting money on over the counter bill payment

September 19th, 2014 · No Comments

Australia Post has been doing more clever stuff as it recasts its business with a stronger digital focus. The latest announcement – about its digital mailbox – further demonstrates why newsagents who want an over the counter bill payment solution for the channel are out of date in their thinking. That ship sailed years ago […]

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Tags: Australia Post · Bill Payment · Competition · Newsagency challenges · newsagency of the future

Bauer / Coles discount promotion #2

September 18th, 2014 · 9 Comments

Coles is also offering an amazon deal for the bundle of The Australian Women’s Weekly and Australian House & Garden for $9.95. As is printed on the bag – it’s a $4.95 saving. This is extraordinary. I am told Coles receives margin at the full cover price of the two titles – but don;t have any […]

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Tags: magazines · Newsagency challenges

Bauer / Coles discount magazines promotion #1

September 18th, 2014 · No Comments

Coles is offering a range of Bauer titles in a three for $10 deal that I expect will hurt newsagency magazine sales where they compete directly with Coles. If the titles offer value why the need to discount and if there is a need to discount why only in one  channel? I am yet to […]

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Tags: magazines · Newsagency challenges

What newsagents want from an association in order for them to join

September 17th, 2014 · 10 Comments

Here are all the responses to the third question on my newsagent association survey from the weekend. The third questions asked: If you are not a member of an association what must they do to get you as a member? Close the QNF, close NANA, close VANA and replace all the staff and board members at the ANF […]

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Tags: Hubbed · Newsagency challenges · Newsagency management · Newsagent representation

Ros Reines fails to backup sledge of newsagents

September 15th, 2014 · 2 Comments

Ros Reines from Sydney Confidential in The Daily Telegraph recently claimed to 17,500 Twitter followers that some newsagents don’t put out magazines each day. I responded and found out it was two newsagents in Bondi. Reins has not responded to other questions I’ve put. A professional journalist would check the facts before publishing. I want […]

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Tags: Ethics · Newsagency challenges · Newspapers · Social Media · Social responsibility

A WH Smith acquisition announcement imminent?

September 12th, 2014 · 9 Comments

I’ve heard from several people in recent weeks that WH Smith is close to making another retail acquisition in Australia and that their focus is on the newsagency channel. The reports have intensified this week with a specific acquisition target being named. If true, it will change the newsagency landscape in Australia and reveal more […]

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Tags: Newsagency challenges · Newsagency management

Network Services system upgrade causes problems for newsagents

September 10th, 2014 · No Comments

Newsagents who lodged returns during Network Services Netonline planned system outage – from 1pm Friday to 6pm Saturday – are receiving emails from Network saying that their returns have failed. Some in Network are blaming their newsagency software supplier. Others in Network are acknowledging the problem is Network’s to resolve. If only the left hand […]

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Tags: magazine distribution · Newsagency challenges

Australia Post Licenced Post Office Agreements run for 20 years?

September 6th, 2014 · 4 Comments

I was surprised to read reports this week that Australia Post Licenced Post Office agreements run for 20 years with little opportunity to exit the agreement. The ABC had this story yesterday. Given the considerable challenges being faced by Australia Post and that small business LPOs shoulder costs of many of those challenges, the length […]

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Tags: Australia Post · Newsagency challenges

Who wants to be lumped in with this shop in the minds of shoppers?

September 6th, 2014 · 1 Comment

A customer recently asked if we had something they could not find in the other newsagency. This surprised me as the centre in which we were in at the time only has one newsagency, mine. It turns out they see a Tatts shop which sells papers, greeting cards and a ton of junk poorly displayed […]

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Tags: Newsagency challenges · Newsagency management

Where are the magazine publishers?

August 29th, 2014 · 2 Comments

I published a post yesterday inviting magazine publishers to speak with newsagents here about damaging early returns. It would be good to see more publishers join in – or are early returns not an issue? 5 likes

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges

How does the ACCC set its priorities?

August 20th, 2014 · 2 Comments

The ACCC chairman has been all over the media this week touting a victory over Maggie Beer and what the ACCC says is misleading labelling. I don’t see how any shopper considering purchasing Maggie Beer products could have been misled. The products are conceived and developed in Maggie Beer’s kitchen in the Barossa Valley. That […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

Where else can you try before you buy?

August 20th, 2014 · No Comments

Further to my post a couple of days ago about welcoming magazine readers in my newsagency, I have been thinking about businesses where the try before you buy approach is vital to their success: Car dealerships. Who buys a car without a test drive for a day or more. Clothing. They encourage you to try on […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities

Newsagents concerned about another News Corp. supermarket deal offering free newspapers

August 15th, 2014 · 1 Comment

News Corp. has announced a 30 day campaign at Ritchies supermarkets offering a free newspapers to customers who reach a minimum spend. News ran a similar promotion recently that resulted in one supermarket I heard of giving the Herald Sun away to any who wanted – without requiring a minimum spend. I can’t see how such customers […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers