Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

Pie Face a timely reminder about the importance of a healthy core

November 27th, 2014 · No Comments

The appointment of Administrators to the Pie Face retail chain is disappointing for a high-profile Aussie retail start up. It’s never good reading about a retail group in such trouble. News reports this week have gone into some detail about challenges for the business that led to the owners bringing in the Administrators. The stories […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · retail

Are Christmas card sales slow at Typo or was 5 for $10 always part of the plan?

November 25th, 2014 · 2 Comments

I was browsing the Christmas card spinner at Typo in Brisbane late yesterday when a staff member said hey, right now our Christmas cards are five for $10, it’s a great deal. Her delivery was exceptional, if felt like a personal recommendation. It was perfect. Christmas cards five for $10. These are hip cards too. […]

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Tags: Competition · Greeting Cards · Newsagency challenges

Another example of an opportunity lost from our channel

November 20th, 2014 · 9 Comments

The Taronga Zoo Super Animals promotion running at Woolworths supermarkets appears to be a tremendous success. Super Animals looks at feels like a part series promotion with elements of building a collection. Super Animals looks like something that would have traditionally been sold through newsagencies. But it’s being sold exclusively through Woolworths, driving impulse purchases and driving traffic […]

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Tags: Competition · Newsagency · Newsagency challenges

Bauer Media ignores newsagent sales data & sends extra stock when there is plenty in-store

November 18th, 2014 · 22 Comments

This is not a new story. What I describe here happens in newsagencies across Australia every week, many times over. It’s been happening for years. This is a crime. There appears little or no interest in key spiller businesses in fixing the issue. Shame on those involved as you are the people hurting small business […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Social responsibility

Pacific Magazines trumps Bauer Media in latest magazine audit

November 15th, 2014 · 2 Comments

The July – September magazine audit results will give the folks at Pacific Magazines encouragement and the folks at Bauer Media reason to reconsider their discount packs. In key head to head competition, Pacific won out on key fronts: New Idea sales declined 2.20% while Woman’s Day sales declined 5.90%. That’s Life sales declined 4.00% while […]

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Tags: magazines · Newsagency challenges

Code of conduct for magazine publishers and distributors

November 14th, 2014 · 11 Comments

Magazine Publishers Australia and representatives of Pacific Magazines, Bauer Media, Network Services and Gordon an Gotch have been working on a possible code opt conduct for the supply of magazines to newsagents. This work was initiated by the publishers and has been in discussion for a year. Any code is a complex process because it […]

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Tags: magazine distribution · magazines · Newsagency challenges · Newsagency management

Supanews stores to be rebranded in WH Smith takeover?

November 10th, 2014 · No Comments

Further to my report from the weekend that WH Smith is acquiring the Supanews business, I am told that Supanews outlets will be rebranded WH Smith. Rebranding the Supanews stores as WH Smith would make sense as it would strengthen the presence of the WH Smith brand in Australia.  WH Smith branding is important as […]

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Tags: Competition · Newsagency challenges

Why promote Loom bands in a Christmas catalogue?

November 10th, 2014 · 2 Comments

In April this year I started to comment that Loom Bands had run their course in Australia this time around. In the months following I wrote about magazines late to the party that did not sell. A couple of months ago I commented about discount stores promoting Loom Bands at low prices. The moment we […]

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Tags: Newsagency challenges

Reports WH Smith to acquire Supanews

November 8th, 2014 · 14 Comments

I have heard from two sources that Supanews is to be acquired by WH Smith with the acquisition set to be completed by the end of this month. Franchisees were advised by Supanews late yesterday. Supanews is a franchise business with some corporate stores but with the majority of the group operating as franchisees. This […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Moving from print to digital for books

November 8th, 2014 · 5 Comments

While I have completely switched from print to digital for news and special interest magazine content, I have continued to only read books in their print form. I read a lot and the print experience provided time away from a screen. I like the ease with which I con interact with the book and appreciate […]

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Tags: Book retailing · Media disruption · Newsagency challenges · Newsagency management

Sunday newsagency management tip: fail well

November 2nd, 2014 · 4 Comments

It’s natural to fear failure in personal and business life. Online and offline gossip about friends, colleagues, competitors and others is often about failure, intensifying our own fear of failure. Today, news of failure is amplified more than ever because of the ready access to the megaphones of social media. My uneducated theory is that volume of […]

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Tags: Ethics · Management tip · Newsagency challenges · Newsagency management · Newsagency opportunities · Optimism · Small Business · Social Media · Social responsibility

Everything you do can be reviewed

October 30th, 2014 · 1 Comment

Every so often newsagents should do a search to check for online reviews of their business. Given the ease with which anonymous reviews can be left at a range of online sites, offering the best possible customer experience every time is more important than ever. Check out two reviews at Yelp of a newsagency in […]

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Tags: Newsagency challenges · Newsagency management · newsagency marketing

News Corp. promoting the reimagined newspaper

October 28th, 2014 · No Comments

At the News Corp. offices in Adelaide the company is promoting The Advertiser – your paper reimagined. Nowhere in the promotion spread across the front of the high-profile office building is the newspaper promoted. This promotion is all about their new app. News Corp. is doing what it needs to do for its future relevance in […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newspapers

Stunning calendar sales in the newsagency already

October 25th, 2014 · No Comments

Our 2015 season calendar sales are up 150% on this time last year and that is off an excellent base of 2013 sales. We are driving sales with placement of an excellent range of carefully selected calendars at the front of the store, on the lease line, facing into the mall. The sales growth is […]

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Tags: Calendars · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 8 Comments

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 33 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Celebrating 160 years of The Age

October 17th, 2014 · 17 Comments

The Age newspaper is 160 years old today and some have used social media to say long live newspapers. I wish I could say that. The weekday editions of The Age must be perilously close to the point where printing and distributing them is loss making, where falling advertising revenue is not being covered enough by a rapidly […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · newspaper home delivery · Newspapers

Does this banana represents the difference between small and big business?

October 17th, 2014 · No Comments

Check out the packaging of bananas at a Starbucks outlet I visited recently. I was surprised to see bananas packaged like this. But thinking about it, it’s the type of packaging I’d expect from a corporate business withers it is less about the product and more abut the packaging and how it serves the needs […]

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Tags: Competition · Newsagency challenges · Newsagency management

Thinking about our children in our businesses

October 14th, 2014 · 3 Comments

Do your kids work in your newsagency? I know many newsagencies where this is the case. Some are even into third generation family employee situations. It can be a blessing and a curse – all in a day in some businesses. In others it is a delight every day. While in others it can lead to hurtful […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagency opportunities

Newsagents frustrated at journal supply

October 13th, 2014 · 1 Comment

I’ve heard from several newsagents about the Paper Pocket branded journals received today from Network Services.  These are from Universal Magazines. They are part of the calendar offer newsagents were given the opportunity to opt out of. Billing is delayed. While they are 33% margin, that’s short of where they need to be to be […]

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Tags: Calendars · Diaries · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Newsagent wellness survey results

October 10th, 2014 · No Comments

Click here to download the full results of the newsagent wellness survey. The results are interesting, not what I expected in that more newsagents are taking holidays and more are exercising. Newsagents work long hours – well over half work more than 60 hours a week. 18.3% work more than 80 hours a week. With the […]

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Tags: Newsagency challenges · Newsagency management

We need faster access to licenced product

October 8th, 2014 · No Comments

Frozen is the latest licence to take off, delivering extraordinary results around the world. From clothing to greeting cards to dolls to activity cards. There is more Frozen product for sale newsagencies in the UK than is currently the case in Australia. Those involved in the supply chain to Australian newsagents need to reduce the time […]

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Tags: magazine distribution · Newsagency challenges · Newsagency management

The smoke and mirrors of Victorian Government’s Small Business Day

October 2nd, 2014 · 1 Comment

This Saturday, October 4, is Small Business Day in Victoria. Yipee – I can hear you cheering from here. We Victorians are being hounded with TV ads telling us to shop in and support small businesses. I am sure there are some in the current government who will point to this as support for small […]

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Tags: Newsagency challenges · Newsagency management · Small Business