Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

At the Connections conference in Cairns

August 27th, 2015 · No Comments

I have been at the Bauer Connections Conference in Cairns this week. It was good to see the inclusion of several of the newsagency marketing groups at the conference as they offer platforms of consistency, marketing, management and optimism for newsagents. I think Bauer inviting representatives of the groups was a smart move as it […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · Optimism

Some suppliers have themselves to blame when newsagents stop offering their product

August 22nd, 2015 · 25 Comments

Reflex copy paper is regularly advertised as a brand consumers can trust yet in Coles this week you can see it discounted to below wholesale at $3.49. While the discounting may suit the Coles price positioning strategy, it does not respect the brand nor the retailers who respect the brand. Major brands that allow their […]

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Tags: Competition · Newsagency challenges · Stationery

Begging in front of the newsagency

August 22nd, 2015 · 6 Comments

Visiting a newsagency on Tuesday I was confronted by someone begging. Hey mate can you spare some change? they asked as I walked in. Half an hour later when I stepped out of the business they tossed our Got a dollar you can give me for a coffee? This is in an inner suburb of […]

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Tags: Newsagency challenges · Newsagency management · Social responsibility

The challenge for the newsagent next to the convenience store

August 20th, 2015 · 2 Comments

This photo shows a newsagency and convenience business next to each other on a busy suburban street. No matter where I stood – to the left, to the right or directly in front, the convenience store was brighter and more inviting than the newsagency. I have loaded a high res photo so you can compare in detail […]

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Tags: Convenience retail · Newsagency challenges · Newsagency opportunities · Optimism

Sunday newsagency challenge: cancel all rep visits for a month

August 16th, 2015 · 4 Comments

While supplier representatives can be invaluable for your business, they could be hindering your ability as the owner and manager of the business. They could be stopping you from seeing your business differently. There could be too much of them in your business indent enough of you. My challenge today: Take a break from reps […]

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Tags: Management tip · marketing · marketing tip · Newsagency challenges · Newsagency management · newsagency marketing · Newsagency opportunities

Making the case to Transurban for better commission on Citylink top-up

August 12th, 2015 · 1 Comment

I have made a submission through Touch to transurban pitching for an increase in commission for newsagents from the current 55 cent transaction fee. I was invited to make the submission following several emails to management on behalf of newsagents. Here is part of what I wrote: Newsagents pay around $23.00 an hour for employees […]

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Tags: Management tip · Newsagency challenges · Newsagent representation

Coles branded Daffodil Day

August 10th, 2015 · 3 Comments

The counter units promoting the Daffodil Day fund raising products at Coles are branded Coles. Is there nothing the supermarket duopoly does not want to own? I don’t know why the Cancer Council would agree to this – unless money is involved. 8 likes

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Tags: Newsagency challenges

The number of candle suppliers is a warning

August 1st, 2015 · 1 Comment

Walking through some of the gift fair in Melbourne today I am surprised at the number of candle suppliers. I do not recall seeing this many. Small independent makers showing off boutique candles and importers with international ranges. The number of candle suppliers tells me to be careful about candles, to ask questions about other retailers […]

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Tags: Newsagency challenges · Newsagency management

Is the IBIS report on newsagencies based on flawed Hubbed pitch?

July 31st, 2015 · No Comments

Reading the IBISWorld Industry Report OD5495: Newsagencies in Australia, I am left wondering how wide their research took them since they place considerable emphasis on the Hubbed Connect platform. There are nine references over 29 pages including this from page 11: The Connect model, which is being offered to newsagencies, is anticipated to provide significant growth […]

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Tags: Hubbed · Newsagency challenges · Newsagency management · Newsagent representation

Sunday newsagency challenge: replace EVERYTHING at your counter

July 19th, 2015 · No Comments

Remove everything you sell at your counter from the counter and replace it with completely different products that are usually not at your counter. This idea is designed to disrupt you and your customers. Track the results for a week and see how they compare to what you usually sell from the counter. If you keep doing […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Another mobile lottery ticket app

July 18th, 2015 · 1 Comment

OzLotteries is promoting their mobile app to people who are mobile. I noticed the ad in my Twitter feed  a couple of days ago. I downloaded the app and checked it out. Sure enough, you can purchase tickets anytime anywhere. All they need to do is attract a user who is travelling and I expect they […]

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Tags: Lotteries · Newsagency challenges

IBISWorld: Newsagencies are turning to non-traditional sources of revenue

July 16th, 2015 · 3 Comments

On a forum managed by the ANF, a copy of the IBISWorld Industry report OD5495 Newsagencies in Australia January 2015 has been published. This report is copyright protected as outlined on their website and costs $995.00 to purchase from IBISWorld. I suspect IBISWorld management would like to know from the ANF about the source of […]

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Tags: Newsagency challenges · Newsagency management

Monocle editor responds to reporting on his comments about newsagents

July 15th, 2015 · 7 Comments

Please see below comment from Tyler Brûlé, editor in chief of Monocle in response to comments attributed to him by B&T and commented on by me here. As Australia is one of our most important markets (third biggest in the world) it’s clear that that most in the trade do a very good job and […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management


July 15th, 2015 · No Comments

The June quarter was tough newsagents. Sales in the core traffic driver of magazines declined more sharply than in recent quarters. Add to this the continuing decline in newspaper sales and we ought to be very concerned as the traffic from print media sits been at the core of viability for many newsagencies. Cards, too, […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Monocle publisher Tyler Brule ignorantly rips into Australian newsagents

July 13th, 2015 · 26 Comments

Tyler Brule, publisher of Monocle magazine is quoted by B&T in an article titled: Print’s Biggest Problem Is Aussie Newsagents Are Crap: Tyler Brule “You go into lots of news agencies in Australia,” Brule told B&T,  “and it’s not a very nice experience. They haven’t changed for decades and that’s not in a good way. I’m not saying […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Why I think the ANF advice on adult colouring is flawed

July 11th, 2015 · 4 Comments

The ANF published an article this week about adult colouring that focused only on products from Gotch and Network. I hope newsagents do not rely on the ANF advice as it is flawed and late, many months late. Adult colouring is not a recent craze. Newsagents in newsagency marketing groups or plugged to trends know this […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation

Newsagency operational management advice for new newsagents and others

July 3rd, 2015 · No Comments

There is plenty to learn for the new newsagent and plenty an old hand can forget. I am often asked about important day to day operational tasks in running a newsagency so I started putting together a list. It’s an evolving work in progress, something I am happy to share with anyone – not as […]

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Tags: Management tip · Newsagency challenges · Newsagency management

Magazine publishers: careful what you wish for

July 2nd, 2015 · 3 Comments

For years there have been differences between how magazine publishers with products in newsagencies and supermarkets treat these retail channels. While newsagents have complained, they have done nothing serious about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better gifts with purchase […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · newsagency of the future · Newsagency opportunities

Newsagency of the Future on the Gold Coast next week

June 27th, 2015 · No Comments

The next Newsagency of the Future workshop is Wednesday July 1 at 11 am at the Surfers Paradise Marriott. Click here to book. It’s free. As with each workshop, this one is an evolution from the last (in Cairns last Saturday). The content evolves as more insights are gained and more data harvested. The changes […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency opportunities

Cheap old magazines damage the newsagency brand

June 26th, 2015 · No Comments

While for sure there is a debate about the Newsagency shingle, for the majority of newsagency businesses it remains the key identifier of the business. This is why it is frustrating to see a display like this outside a newsagency. In my opinion this display damages the business and the broader newsagency brand. I don’t […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

Tatts scratchie game on your mobile

June 22nd, 2015 · No Comments

Tatts has launched Scratch & Match play on mobile devices. While a promotional game without cost at this stage, it demonstrates how mobile based games can be played. This is not an unexpected move by Tatts. I have written here many times that digital is the biggest threat to in-store purchases of lottery product – […]

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Tags: Competition · Lotteries · Newsagency challenges

Woolworths promotion of Bauer titles makes it tough for newsagents

June 19th, 2015 · 4 Comments

Here’s an example of a publisher and supermarket giant working together to devalue magazine brands in a campaign that must reduce newsagent magazine sales. The Relax & Save campaign offering two Bauer titles for $7 is an enticing offer for price conscious shoppers. The folks from Bauer will tell Connections members at their national conference soon […]

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Tags: Competition · magazine distribution · magazines · Newsagency challenges

Discounting copy paper is a mugs game for newsagents

June 13th, 2015 · 6 Comments

I see no upside in discounting copy paper. Sure, you may get a volume bump but I suspect this will come from people who only shop on price – such is the mentality of the volume copy paper shopper. I know because it’s what we do in my own office. When it comes to copy […]

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Tags: Newsagency challenges · Newsagency management · Stationery

Correspondence with the ANF on the proposed magazine supply rule changes

June 11th, 2015 · 33 Comments

I emailed the CEO of the ANF on May 31 after being shown correspondence between him and a newsagent in which he referred to me. Click here to see the text of my email. The ANF chairman responded to me last week. Click here to see this letter Here is my response sent yesterday to […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagent representation

WH Smith UK sales results reveal gap in locations

June 10th, 2015 · No Comments

One the 13 weeks to May 30, sales in WH Smith businesses grew 1%. As Marketwatch reports, the story is different for two important channels for the group: Same store sales for the company’s travel division grew 4%, while the high street division recorded a 4% fall in like-for-like sales during the 13 week period. […]

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Tags: Competition · Newsagency challenges