Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

Why the proposed magazine code of conduct is unfair for newsagents

March 3rd, 2015 · No Comments

With participating magazine publishers and distributors getting closer to trialling their proposed code of conduct, I am publishing here today what I publisherd here in November last year as I think the code of conduct is unfair on newsagents. I’ve made it clear I do not want to be part of a trial under this code […]

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Tags: magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Available at all good newsagents…

February 28th, 2015 · 11 Comments

It frustrates me when I see a magazine publisher promote that their latest magazine is available at all good newsagents. They control where their magazine goes – or their representative distribution company does. My message to suppliers: don’t shift judgement of which are good newsagencies and which are not on the basis of where you […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Small Business

The collapse of a newsagency business can have a far reaching impact

February 26th, 2015 · 3 Comments

I heard yesterday morning that a business operating two large retail newsagencies in Victoria has gone into voluntary administration. Later in the day I heard from several suppliers who are owed money. As you’d expect they are frustrated. Often when we hear of businesses in trouble and or closing we hear about the impact on employees and […]

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Tags: Ethics · Newsagency challenges · Newsagency management

Many gift suppliers misunderstand what newsagent can sell

February 25th, 2015 · 1 Comment

Here this is a good product for newsagents the representative of a gift wholesaler says, reaching for a item set to sell for under $10.00. This rep has an attitude that newsagents can’t sell gifts priced at over $10.00. Newsagents can sell gifts worth considerably more than $10.00. Indeed, many newsagents can and do sell gifts priced at […]

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Tags: Newsagency challenges · Newsagent suppliers

Newsagent supplier round table to work on helping newsagents

February 24th, 2015 · 3 Comments

I invite newsagent suppliers to register to participate in one of two supplier round table discussions I am hosting in three weeks. I am keen for suppliers to participate in a discussion about the state of the newsagency channel and how they can help newsagents weather rough waters. The very latest newsagency sales trends by product […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Long on-sale magazines under the spotlight

February 21st, 2015 · 7 Comments

Long on-sale magazines – any title on-sale for more than 30 days – are under more attention as newsagents seek to reduce magazine related costs. Take the titles from United Media, they have a long on-sale, a cover price that is not keeping with CPI and a scale out model that treats us as warehouses with […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

An Urgent Action Plan to Avoid Closure of Your Retail Newsagency

February 18th, 2015 · 7 Comments

If your retail business is in tough times and facing imminent closure, you may be able to save it if you act quickly and ruthlessly. Based on years of working with many different retailers, I have found that some basic steps can successfully turnaround a business in trouble. But you need to be ruthless. The […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagents trashing APN newspaper promotion of Staples

February 14th, 2015 · 1 Comment

Here’s a photo from one newsagent showing what they have done with the collateral from newspaper publisher APN sent to support the classroom makeover promotion being run with Staples. The APN collateral is in the trash bin. As I noted here, newsagents are angry that APN is promoting US stationery giant Staples and not the local newsagent businesses […]

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Tags: Ethics · Newsagency challenges · Newsagency management · newsagency marketing

Is this why magazine distributors are pushing to stop newsagents labelling magazines?

February 10th, 2015 · 10 Comments

There is discontent in magazine distribution and publishing businesses about the push by the distributor-controlled XchangeIT to promote the elimination of labels on magazines in newsagencies. I am told that promoters of the plan in a distribution business see it as a means for reducing newsagent early returns. It would appear push has nothing to do […]

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Tags: magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Take care with your Valentine’s Day exposure

February 7th, 2015 · No Comments

Newsagents promoting chocolate roses for Valentine’s Day need to be careful about their stock holding and price positioning given what I have seen in Woolworths this week. Take the product in the photo – $10 for 12 chocolate roses. It would be hard for any newsagent to beat this, especially if they were to create their […]

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Tags: Competition · Newsagency challenges

Tough December quarter for newsagents in the latest newsagency sales benchmark study

February 4th, 2015 · 9 Comments

Australian small business Newsagents had a tough December quarter according to the latest newsagency sales benchmark study. Key performance indicators show traffic and revenue are down for many businesses in the channel. Long-term core traffic drivers of magazines, newspapers and tobacco are challenges for newsagents. They can be lifted but it takes newsagents breaking free […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Fewer Australian newsagents selling cigarettes

February 3rd, 2015 · 11 Comments

In the October – December 2014 newsagency sales benchmark study, the findings from which will be released tomorrow, the number of newsagents selling cigarettes has declined. 38% of the 169 newsagency businesses in the study do not sell cigarettes. This is up from 29% in the same study a year earlier. Put another way, the […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · Tobacco sales

Magazine distribution change opportunity draws blog traffic

January 31st, 2015 · 2 Comments

The opportunity for newsagents to have a say on a change to magazine distribution has driven a 30% increase in traffic to this blog since Thursday. Some the the 400 extra visitors a day will be checking in to see what newsagents think about the opportunity. I know from calls that plenty of publishers are […]

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Tags: Blogging · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Bauer and Coles offers magazines at half price

January 30th, 2015 · 15 Comments

Coles is offering ZOO, OK!, Woman’s Day & NW for half price with any fuel purchase. These are all Bauer Media titles. The promotion is in the Coles Express catalogue. This is Coles and Bauer Media banding driving sales for Coles and potentially reducing traffic flow of the newsagency channel. Thanks for that Bauer. While […]

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Tags: Ethics · magazines · Newsagency challenges · Newsagency management

7-Eleven Australia Post lockers challenge newsagents on parcels

January 27th, 2015 · 7 Comments

I got my first look at Australia Post package pickup lockers a few days ago – at a 7-Eleven store. Located at the front of the business, facing the fuel pumps and the street, the lockers are noticeable. The branding achieved by Australia Post in a 7-Eleven location is extraordinary. The apparent strong partnership between […]

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Tags: Australia Post · Newsagency challenges · Newsagency management · newsagency of the future · Optimism

Checking out the Officeworks Back to School catalogue

January 24th, 2015 · 1 Comment

Newsagents doing Back to School should get their hands on an Officeworks BTS catalogue for when they do a post-season review. At 64 pages, the Officeworks catalogue is comprehensive. You read it thinking you’ll find what you need. The design connects with the marketing collateral in-store from the display to the posters to the dump […]

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Tags: art supplies · Book retailing · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Stationery

How Officeworks wins parents in the Back to School battle

January 24th, 2015 · No Comments

The Growing Minds App offered by Officeworks is a smart piece of their Back to School pitch. The games are what any parent of young kids would want their kids to be playing. Being free makes the App appealing too.  The hook for a return visit to the store is the opportunity to unlock more […]

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Tags: Newsagency challenges · Newsagency management · newsagency marketing · Newsagency marketing group · newsagency of the future

Why do people buy more Back To School items at supermarkets than newsagents?

January 23rd, 2015 · 15 Comments

Woolworths and Coles are doing well with Back to School because they do it well. Just check out your local Woolworths to see the consistency in all their floor display units. Their consistent corporate branding takes precedence with the product brand secondary. There is an excellent visual connection between the units and this strengthens the […]

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Tags: Newsagency challenges · Newsagency opportunities · Newsagent representation · Stationery

Unhelpful commentary from Michael Pascoe on newsagents

January 22nd, 2015 · 1 Comment

Fairfax published a comment piece today by Michael Pascoe, BusinessDay Contributing Editor, about the decision being faced by the NSW government on where Tatts lottery products can be sold and the lobbying by NSW newsagents for continued protection. While I agree with some of what Pascoe writes on this topic, his commentary is ignorant in some areas. For example: […]

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Tags: Lotteries · Newsagency · Newsagency challenges · Newsagency management · Newsagent representation

How can a new newsagent not know about returning magazines?

January 20th, 2015 · 16 Comments

A new newsagent was shocked last week to discover that they could not order the magazines they wanted and that they had to bundle up and return magazines which had not sold. No, I am not making this up. I am shocked that such a fundamental part of the operation of a newsagency had not, […]

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Tags: Newsagency challenges · Newsagency management

Newsagents having trouble handing back Hubbed equipment and cancelling the contracts?

January 17th, 2015 · No Comments

I have been contacted by three newsagents in the last two weeks seeking advice and assistance on handing back their Hubbed equipment. each had reached the decision to not continue with Hubbed because of lack of customer interest and lack of revenue. They say that Hubbed is not honouring a promise to take back equipment when […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

If magazine publishers and distributors do not offer viable terms, what then for newsagents?

January 15th, 2015 · 73 Comments

On the issue of newsagents achieving better margin on magazines, I appreciate there are some newsagents who think there is no hope, that things will never change. I’m an optimist and think that there are enough magazine publishers who value the role we play in putting their titles in front of new eyeballs for them […]

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Tags: magazines · Newsagency challenges · Newsagency management · Newsagency opportunities

How can distribution newsagents create a more viable future?

January 14th, 2015 · 3 Comments

Years ago there was discussion about distribution newsagents using their infrastructure to deliver other ietms and thereby get more value from their capital investment. Not many have gone down that road. Some have consolidated and I regularly hear that camp is not happy. The challenge facing distribution newsagents of what to do to drive business […]

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Tags: Newsagency challenges · Newsagency management · Newspaper distribution · Newspapers

The case for newsagents newsagents receiving more margin from magazines

January 12th, 2015 · 14 Comments

Australian retail newsagents is a direct account with magazine distributors make 25% of the cover price of a magazine. Distribution newsagents make 25% and have to share that with retailers they supply. The share they make can range from 12.5% to as high as 5% depending on terms negotiated. Newsagents want more than 25%. While some […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation · Newsagent suppliers · Newspaper distribution · Newspapers · Social responsibility

More Apps that challenge newsagents and magazine sales

January 10th, 2015 · 6 Comments

There are several Australian Apps for mobile devices that challenge sales of TV guide related titles from TV Week to the weekly listings in newspapers – apps that list TV programs and provide even more details beyond the listing. The various TV guide apps I have played with are easy to use and accessible anywhere thanks […]

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Tags: magazines · Media disruption · Newsagency challenges