Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

ACCC conference listens to newsagent concerns over proposed magazine supply changes

April 24th, 2015 · 26 Comments

The ACCC conference to consider a trial of new magazine supply rules held yesterday in response to a request I submitted on behalf of newsXpress was well attended. Major magazine publishers attended along with the MPA, lawyers, the ANF, VANA and NANA, several newsagents and a rep from POS Solutions. While the main conference room was […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagency marketing group · Newsagent representation

A tough day for many newsagents in NSW

April 21st, 2015 · No Comments

It has been a tough day for many newsagents in NSW affected by the shocking weather in Sydney and up the coast. I’ve seen photos of dreadful damage in-store and on the streets (rivers) in front. What is wonderful is the cheerfulness of newsagents in the face of very challenging situations. The resilience in our […]

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Tags: Newsagency challenges · Newsagency management

Westpac to quit small business agency outlets for Australia Post

April 21st, 2015 · 13 Comments

Small business newsagents and other retailers operating a Westpac banking agency within in their retail business heard in a phone hookup with Westpac yesterday that they are to lose their agency business. Westpac has contracted with Australia Post to take over local Westpac agency operations. This is a blow to these locally owned newsagencies and […]

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Tags: Australia Post · Newsagency challenges · Newsagency opportunities · Newsagent representation

Will the Netflix of magazines challenge print

April 20th, 2015 · 1 Comment

Magzter is a new digital magazine newsstand. For A$9.99 a month you have unlimited access to digital editions of more than 2,500 magazine titles, their back issues, notifications of new content and access on all devices. You can sign up for a year for A$99.99 and it only costs A$8.33 a month. There is a lite […]

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Tags: magazine distribution · Magazine oversupply · magazine subscriptions · magazines · Newsagency challenges

Here’s what I look at when asked to help a newsagency in trouble

April 8th, 2015 · 3 Comments

If your newsagency is challenged – losing money, risking closure, not paying bills on time – and you’d like help on this, here is a list of information necessary to asses the situation. A comparison of trading periods. Start with the latest three months compared to the same period a year earlier. In the Tower […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

What newsagents and other independent retailers need have to make a case to a landlord

April 7th, 2015 · 2 Comments

If you want to make a case to your landlord for rent relief – short or long term – here is a list of what you will need to assemble to enable you to make a case. You cannot go to a landlord and ask cut my rent or seek short-term rent relief without evidence […]

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Tags: Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency of the Future workshop – Perth next Wednesday

April 2nd, 2015 · No Comments

I had to reschedule my last Newsagency of the Future session in Perth because of a flight delay of several hours. The next session is in Perth next Wednesday at 8am (breakfast included). Perth. April 8. 8 am.  Country Comfort Inter City. Great Eastern Highway Perth. All newsagents welcome. It’s free. Click here for the booking form, or […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

The challenge of roadworks for newsagents and other small business retailers

April 2nd, 2015 · No Comments

In Mackay in North Queensland earlier this week I saw dreadful disruption of shopping streets in the centre of town. The work is dragging on for too long, keeping shoppers away from the centre of town and making access to some shops near impossible. I walked in and around to see what it would be […]

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Tags: Newsagency challenges · Newsagency management

ACCC submission in relation to newsagency magazine supply trial

March 30th, 2015 · 23 Comments

The ACCC has proposed to authorise Magazine Publishers Australia to conduct a trial of an alternative magazine supply model. As I wrote here in November, I think the proposed code of conduct changes are ill conceived and will not address the unfairness for newsagents compared to others with whom we compete. Earlier this month I encouraged newsagents to […]

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Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagency opportunities · Social responsibility

Why a newsagency is a good business to buy #1

March 23rd, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #1 – A newsagency is a good business to buy because of the community connection. Small and independent retail business struggle for relevance in a local community. Your local […]

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Tags: buying a newsagency · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

WH Smith announcements coming?

March 21st, 2015 · 1 Comment

With senior management from WH Smith in the UK here to meet Australian franchises – Wild and Supanews – I’m told there will be announcements relating to these businesses and maybe other business activity they are considering for Australia. My expectation is there will be movement on their Australian retail footprint as the Wild and Supanews footprint […]

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Tags: Newsagency challenges · Newsagency management

Fairfax article presents inaccurate message about newsagencies

March 20th, 2015 · 3 Comments

The article published this week by Fairfax with the headline: Do we still need newsagencies? is inaccurate and reflects poor research. It is written with subtle support for newspaper home delivery, a part of many newsagency businesses which loses more money today than years ago. There are quotes from newsagents which are not supported by evidence. […]

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Tags: Newsagency challenges · Newsagency management

Is Network Services loading you with Naplan books tomorrow?

March 18th, 2015 · 16 Comments

I’ve heard from a newsagent who is being loaded with Naplan books from Hinkler via Network Services tomorrow. These are books the newsagent can source direct for substantially more margin. This is an example of an action by Network no covered in the code of conduct which is part of the trial set to be […]

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Tags: magazine distribution · Newsagency challenges

Are newsagents being assisted out of the Hubbed contracts?

March 17th, 2015 · No Comments

I hear often from newsagents seeking advice on how to get out of their Hubbed contracts. While getting out of Hubbed itself is usually achievable, the associated finance agreement for equipment and / or software has reportedly been the challenge. I’m told that Hubbed will now pay out the finance agreements. If this is true, newsagents […]

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Tags: Hubbed · Newsagency challenges · Newsagency management

#1 of five provocative suggestions to challenge how you view and manage your retail newsagency

March 16th, 2015 · 1 Comment

This week I will publish five deliberately provocative suggestions on aspects of retail newsagency management and operation. My goal is to challenge newsagents and their suppliers to break free from the past and engage in more present day retail Suggestion #1: remove all magazine posters. Magazine sales have been declining between 5% and 9% year […]

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Tags: magazines · marketing · marketing tip · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · retail · visual merchandising

Advice for newsagents doing it tough

March 8th, 2015 · No Comments

A few weeks ago I published An Urgent Action Plan to Avoid Closure of Your Retail Newsagency. I link to it again today as it covers responses to the questions I am asked the most. Complaining about your situation is easy, acting is hard. 1 likes

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Tags: Newsagency challenges · Newsagency management

Newsagents appreciate being given an opportunity to set partworks supply

March 6th, 2015 · 4 Comments

Kudos to Network for the opportunity to set supply quantities for a recent partworks. Their early communication of the opportunity helps drive engagement and this drives sales. Maybe I missed it but I  have not seen Gotch provide the opportunity to set supply for the launch of Build The Mallard and today on Twitter they […]

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Tags: Newsagency challenges · partworks

Newsagent supplier forum opportunity

March 6th, 2015 · No Comments

Newsagent suppliers: Click here to download the flyer with details of the newsagent supplier round table. I have organised three venues in Melbourne, Sydney and Brisbane for newsagent suppliers to convene to discuss how they can help newsagents navigate to a brighter future. The latest newsagency sales trends by product category will be shared. Data points […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Why the proposed magazine code of conduct is unfair for newsagents

March 3rd, 2015 · 5 Comments

With participating magazine publishers and distributors getting closer to trialling their proposed code of conduct, I am publishing here today what I publisherd here in November last year as I think the code of conduct is unfair on newsagents. I’ve made it clear I do not want to be part of a trial under this code […]

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Tags: magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management

Available at all good newsagents…

February 28th, 2015 · 11 Comments

It frustrates me when I see a magazine publisher promote that their latest magazine is available at all good newsagents. They control where their magazine goes – or their representative distribution company does. My message to suppliers: don’t shift judgement of which are good newsagencies and which are not on the basis of where you […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Small Business

The collapse of a newsagency business can have a far reaching impact

February 26th, 2015 · 3 Comments

I heard yesterday morning that a business operating two large retail newsagencies in Victoria has gone into voluntary administration. Later in the day I heard from several suppliers who are owed money. As you’d expect they are frustrated. Often when we hear of businesses in trouble and or closing we hear about the impact on employees and […]

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Tags: Ethics · Newsagency challenges · Newsagency management

Many gift suppliers misunderstand what newsagent can sell

February 25th, 2015 · 1 Comment

Here this is a good product for newsagents the representative of a gift wholesaler says, reaching for a item set to sell for under $10.00. This rep has an attitude that newsagents can’t sell gifts priced at over $10.00. Newsagents can sell gifts worth considerably more than $10.00. Indeed, many newsagents can and do sell gifts priced at […]

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Tags: Newsagency challenges · Newsagent suppliers

Newsagent supplier round table to work on helping newsagents

February 24th, 2015 · 3 Comments

I invite newsagent suppliers to register to participate in one of two supplier round table discussions I am hosting in three weeks. I am keen for suppliers to participate in a discussion about the state of the newsagency channel and how they can help newsagents weather rough waters. The very latest newsagency sales trends by product […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Long on-sale magazines under the spotlight

February 21st, 2015 · 7 Comments

Long on-sale magazines – any title on-sale for more than 30 days – are under more attention as newsagents seek to reduce magazine related costs. Take the titles from United Media, they have a long on-sale, a cover price that is not keeping with CPI and a scale out model that treats us as warehouses with […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

An Urgent Action Plan to Avoid Closure of Your Retail Newsagency

February 18th, 2015 · 7 Comments

If your retail business is in tough times and facing imminent closure, you may be able to save it if you act quickly and ruthlessly. Based on years of working with many different retailers, I have found that some basic steps can successfully turnaround a business in trouble. But you need to be ruthless. The […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities