Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagency challenges'

The number of candle suppliers is a warning

August 1st, 2015 · 1 Comment

Walking through some of the gift fair in Melbourne today I am surprised at the number of candle suppliers. I do not recall seeing this many. Small independent makers showing off boutique candles and importers with international ranges. The number of candle suppliers tells me to be careful about candles, to ask questions about other retailers […]

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Tags: Newsagency challenges · Newsagency management

Is the IBIS report on newsagencies based on flawed Hubbed pitch?

July 31st, 2015 · No Comments

Reading the IBISWorld Industry Report OD5495: Newsagencies in Australia, I am left wondering how wide their research took them since they place considerable emphasis on the Hubbed Connect platform. There are nine references over 29 pages including this from page 11: The Connect model, which is being offered to newsagencies, is anticipated to provide significant growth […]

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Tags: Hubbed · Newsagency challenges · Newsagency management · Newsagent representation

Sunday newsagency challenge: replace EVERYTHING at your counter

July 19th, 2015 · No Comments

Remove everything you sell at your counter from the counter and replace it with completely different products that are usually not at your counter. This idea is designed to disrupt you and your customers. Track the results for a week and see how they compare to what you usually sell from the counter. If you keep doing […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Another mobile lottery ticket app

July 18th, 2015 · 1 Comment

OzLotteries is promoting their mobile app to people who are mobile. I noticed the ad in my Twitter feed  a couple of days ago. I downloaded the app and checked it out. Sure enough, you can purchase tickets anytime anywhere. All they need to do is attract a user who is travelling and I expect they […]

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Tags: Lotteries · Newsagency challenges

IBISWorld: Newsagencies are turning to non-traditional sources of revenue

July 16th, 2015 · 3 Comments

On a forum managed by the ANF, a copy of the IBISWorld Industry report OD5495 Newsagencies in Australia January 2015 has been published. This report is copyright protected as outlined on their website and costs $995.00 to purchase from IBISWorld. I suspect IBISWorld management would like to know from the ANF about the source of […]

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Tags: Newsagency challenges · Newsagency management

Monocle editor responds to reporting on his comments about newsagents

July 15th, 2015 · 7 Comments

Please see below comment from Tyler Brûlé, editor in chief of Monocle in response to comments attributed to him by B&T and commented on by me here. As Australia is one of our most important markets (third biggest in the world) it’s clear that that most in the trade do a very good job and […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

RETAIL NEWSAGENCY SALES BENCHMARK APRIL – JUNE 2015 vs. 2014

July 15th, 2015 · No Comments

The June quarter was tough newsagents. Sales in the core traffic driver of magazines declined more sharply than in recent quarters. Add to this the continuing decline in newspaper sales and we ought to be very concerned as the traffic from print media sits been at the core of viability for many newsagencies. Cards, too, […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Monocle publisher Tyler Brule ignorantly rips into Australian newsagents

July 13th, 2015 · 26 Comments

Tyler Brule, publisher of Monocle magazine is quoted by B&T in an article titled: Print’s Biggest Problem Is Aussie Newsagents Are Crap: Tyler Brule “You go into lots of news agencies in Australia,” Brule told B&T,  “and it’s not a very nice experience. They haven’t changed for decades and that’s not in a good way. I’m not saying […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Why I think the ANF advice on adult colouring is flawed

July 11th, 2015 · 4 Comments

The ANF published an article this week about adult colouring that focused only on products from Gotch and Network. I hope newsagents do not rely on the ANF advice as it is flawed and late, many months late. Adult colouring is not a recent craze. Newsagents in newsagency marketing groups or plugged to trends know this […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation

Newsagency operational management advice for new newsagents and others

July 3rd, 2015 · No Comments

There is plenty to learn for the new newsagent and plenty an old hand can forget. I am often asked about important day to day operational tasks in running a newsagency so I started putting together a list. It’s an evolving work in progress, something I am happy to share with anyone – not as […]

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Tags: Management tip · Newsagency challenges · Newsagency management

Magazine publishers: careful what you wish for

July 2nd, 2015 · 3 Comments

For years there have been differences between how magazine publishers with products in newsagencies and supermarkets treat these retail channels. While newsagents have complained, they have done nothing serious about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better gifts with purchase […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · newsagency of the future · Newsagency opportunities

Newsagency of the Future on the Gold Coast next week

June 27th, 2015 · No Comments

The next Newsagency of the Future workshop is Wednesday July 1 at 11 am at the Surfers Paradise Marriott. Click here to book. It’s free. As with each workshop, this one is an evolution from the last (in Cairns last Saturday). The content evolves as more insights are gained and more data harvested. The changes […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency opportunities

Cheap old magazines damage the newsagency brand

June 26th, 2015 · No Comments

While for sure there is a debate about the Newsagency shingle, for the majority of newsagency businesses it remains the key identifier of the business. This is why it is frustrating to see a display like this outside a newsagency. In my opinion this display damages the business and the broader newsagency brand. I don’t […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

Tatts scratchie game on your mobile

June 22nd, 2015 · No Comments

Tatts has launched Scratch & Match play on mobile devices. While a promotional game without cost at this stage, it demonstrates how mobile based games can be played. This is not an unexpected move by Tatts. I have written here many times that digital is the biggest threat to in-store purchases of lottery product – […]

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Tags: Competition · Lotteries · Newsagency challenges

Woolworths promotion of Bauer titles makes it tough for newsagents

June 19th, 2015 · 4 Comments

Here’s an example of a publisher and supermarket giant working together to devalue magazine brands in a campaign that must reduce newsagent magazine sales. The Relax & Save campaign offering two Bauer titles for $7 is an enticing offer for price conscious shoppers. The folks from Bauer will tell Connections members at their national conference soon […]

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Tags: Competition · magazine distribution · magazines · Newsagency challenges

Discounting copy paper is a mugs game for newsagents

June 13th, 2015 · 6 Comments

I see no upside in discounting copy paper. Sure, you may get a volume bump but I suspect this will come from people who only shop on price – such is the mentality of the volume copy paper shopper. I know because it’s what we do in my own office. When it comes to copy […]

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Tags: Newsagency challenges · Newsagency management · Stationery

Correspondence with the ANF on the proposed magazine supply rule changes

June 11th, 2015 · 33 Comments

I emailed the CEO of the ANF on May 31 after being shown correspondence between him and a newsagent in which he referred to me. Click here to see the text of my email. The ANF chairman responded to me last week. Click here to see this letter Here is my response sent yesterday to […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagent representation

WH Smith UK sales results reveal gap in locations

June 10th, 2015 · No Comments

One the 13 weeks to May 30, sales in WH Smith businesses grew 1%. As Marketwatch reports, the story is different for two important channels for the group: Same store sales for the company’s travel division grew 4%, while the high street division recorded a 4% fall in like-for-like sales during the 13 week period. […]

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Tags: Competition · Newsagency challenges

More WH Smith locations coming?

June 5th, 2015 · No Comments

Two suppliers have mentioned that they have been told WH Smith is close to adding between 20 and 25 newsagency locations to its Australian store fleet. That is the extent of the information – so no clarity whether the new rooftops are through acquisition or store openings. Another supplier mentioned losing considerable business as a […]

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Tags: Competition · Newsagency challenges

Indie musicians and small business newsagents have a lot in common

June 5th, 2015 · 2 Comments

Finding fans is tough for indie musicians as they don’t have the support of the marketing machines of massive labels to drive airplay and attract fans. Their success comes from many small steps, plenty of ‘local’ activity.  The same is true for us small business newsagents in our competition with supermarkets and others who sell […]

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Tags: Competition · Newsagency challenges · newsagency marketing

Why the ANF is wrong about magazine performance data in newsagencies

May 26th, 2015 · 4 Comments

The CEO of the ANF says the ANF supports the MPA pilot of new magazine supply rules for newsagents to gather data on magazines in newsagencies. The CEO ignores the considerable data set already available in newsagencies. Here’s a new 11 minute video from me outlining some of the data available. This video illustrates that as […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Social responsibility

The lottery challenge for SA newsagents

May 25th, 2015 · No Comments

On the Run is a strong petrol and convenience group in South Australia. Their tag line is compelling: we never close! This must be confronting for newsagents nearby to OTR outlets as they offer more newsagency lines. Their magazine range is broader than is usual for a petrol or convenience outlet. They have lotteries too. Plus […]

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Tags: Competition · Lotteries · Newsagency challenges · Newsagency management

How much damage did the ANF CEO do in contradicting newsagents?

May 20th, 2015 · 18 Comments

I have been thinking about the April 23 ACCC convened conference to discuss the proposed magazine supply rule change pilot and, in particular, the contradiction of submissions of newsagents by the CEO of the ANF. Every newsagent speaking at the ACCC conference objected to the pilot as proposed and the magazine supply rule changes at the […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management

Newsagents can’t get Netflix cards for now

May 19th, 2015 · No Comments

It is disappointing that newsagents are unable to offer Netflix cards while EB Games has them in their stores. Distributed in Australia through InComm, no reason has been given for denying our channel access to what should be a popular gift card line – I don’t know if InComm decided this on their own of […]

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Tags: Newsagency challenges · Newsagency management

When a newsagency closure could have been avoided

May 18th, 2015 · 6 Comments

This photo is of an inner suburban shop occupied by a newsagency until a couple of weeks ago. As a newsagency it covered the basics: lottery products, magazines, newspapers, cards and stationery. The business stood for nothing special. It did nothing to stop people shopping at card, gift, Officeworks and lotto shops within walking distance. The […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future