Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'newsagency of the future'

How discount vouchers got an 82 year old buying cards again

May 22nd, 2015 · 6 Comments

An 82 year old male customer told me recently that he started buying cards again thanks to our discount vouchers. He told me he stopped buying birthday cards for his kids and grand kids and great grand kids a few years ago because of the cost. But I started again when I got one of these […]

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Tags: Management tip · marketing tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

When a newsagency closure could have been avoided

May 18th, 2015 · 6 Comments

This photo is of an inner suburban shop occupied by a newsagency until a couple of weeks ago. As a newsagency it covered the basics: lottery products, magazines, newspapers, cards and stationery. The business stood for nothing special. It did nothing to stop people shopping at card, gift, Officeworks and lotto shops within walking distance. The […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Newsagency of the future workshops next week

May 16th, 2015 · No Comments

I will explore changes which will affect us in the next few years, new traffic opportunities and changes newsagents can make today. I will also discuss the magazine supply model and the proposed magazine supply rule changes. Each session is free and open to any newsagent. Adelaide. May 18 @ 11am. Rydges South Park, 1 South Terrace Adelaide Melbourne. […]

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Tags: newsagency of the future

RETAIL NEWSAGENCY SALES BENCHMARK JANUARY – MARCH 2015 vs. 2014

May 11th, 2015 · 2 Comments

The January through March quarter was tough for plenty of newsagents. Key traffic categories magazines and newspapers experienced further declines. To balance this, cards and stationery did okay. New traffic areas such as gifts and plush in engages newsagencies did well. Here are the headline numbers: Customer traffic. 68% of newsagents report average decline of 1.7%. […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

MPA seeks to vary magazine pilot arrangements

May 8th, 2015 · No Comments

The ACCC advised yesterday that the MPA is seeking to vary arrangements for the pilot to test magazine supply rule changes. Click here to see the MPA letter. Click here to see the annexure. This latest correspondence from the MPA does not trial magazine supply changes that enable newsagents to be competitive with others. The […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

The core of a good newsagency: customer service

May 8th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #5: customer service Customer service can be the single […]

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Tags: Management tip · Newsagency management · newsagency of the future

The core of a good newsagency: local community connection

May 7th, 2015 · 2 Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #4: local community connection Our local community is important […]

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Tags: Management tip · Newsagency management · newsagency of the future

The core of a good newsagency: stationery

May 6th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #3: stationery There was a time when newsagents dominated […]

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Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

FREE Newsagency of the Future workshop

May 5th, 2015 · No Comments

I will explore changes which will affect us in the next few years, new traffic opportunities and changes newsagents can make today. I will also discuss the magazine supply model and the proposed magazine supply rule changes. Each session is free and open to any newsagent. Adelaide. May 18 @ 11am. Melbourne. May 19 @ 11am. Sydney. May […]

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Tags: Newsagency management · newsagency of the future

The core of a good newsagency: magazines

May 5th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #2: magazines We are the magazine specialists and which […]

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Tags: magazines · Newsagency challenges · Newsagency management · newsagency of the future

The core of a good newsagency: newspapers

May 4th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #1: newspapers Sure we don’t make a fair margin from […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Newsagency of the Future workshop dates

May 1st, 2015 · 8 Comments

I have organised dates for Newsagency of the Future workshops for more cities. At this session I will explore changes which will affect our channel in the next few years, new traffic opportunities and changes newsagents can make today to improve their future. I will also spend time on the magazine supply model and open […]

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Tags: Newsagency management · newsagency of the future

How one commentator sees newsagents re lottery push

April 30th, 2015 · 2 Comments

Michael Byrnes posted on Twitter: If newsagents treat selling papers as peripheral or a nuisance then why are we protecting them through lottery franchise? They’ve lost me. While I responded and we engaged in a respectful and useful back and forth about issues surrounding newspapers, what gets me writing about this today is that he […]

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Tags: Newsagency management · newsagency of the future

Magazine week: Why magazines matter in a retail newsagency

April 27th, 2015 · 1 Comment

Each day this week I will post about magazines from an overall business perspective in newsagencies. I am doing this because some suppliers think my submission to the ACCC of the proposed trial of new magazine supply rules I made on behalf of newsXpress reflects a move against magazines. Nothing could be further from the truth. I […]

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Tags: magazines · Newsagency management · newsagency of the future

Using Twitter for newsagency marketing ideas

April 10th, 2015 · 7 Comments

I am inspired by this tweet I found yesterday. A colouring book as an art therapy book! It is wonderful how comments from others can have us look at our businesses differently. What we see as an item for one purpose could be seen by others as having a completely different purpose. Maybe we change […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Here’s what I look at when asked to help a newsagency in trouble

April 8th, 2015 · 3 Comments

If your newsagency is challenged – losing money, risking closure, not paying bills on time – and you’d like help on this, here is a list of information necessary to asses the situation. A comparison of trading periods. Start with the latest three months compared to the same period a year earlier. In the Tower […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

What newsagents and other independent retailers need have to make a case to a landlord

April 7th, 2015 · 2 Comments

If you want to make a case to your landlord for rent relief – short or long term – here is a list of what you will need to assemble to enable you to make a case. You cannot go to a landlord and ask cut my rent or seek short-term rent relief without evidence […]

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Tags: Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Discount vouchers continue to drive excellent newsagency sales results

April 4th, 2015 · No Comments

Our sales in the newsagency for the first quarter of 2015 are up 15% on the same period last year. While shop floor engagement, product selection and displays are a factor in this result, the discount voucher performance report shows the extraordinary value this front end loyalty approach is to the business. Take this 60 […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency of the Future workshop – Perth next Wednesday

April 2nd, 2015 · No Comments

I had to reschedule my last Newsagency of the Future session in Perth because of a flight delay of several hours. The next session is in Perth next Wednesday at 8am (breakfast included). Perth. April 8. 8 am.  Country Comfort Inter City. Great Eastern Highway Perth. All newsagents welcome. It’s free. Click here for the booking form, or […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Sunday newsagency management tip: 30% is the max. you should allow for a category

March 29th, 2015 · 4 Comments

Does your newsagency rely on too much traffic, GP or revenue for a single product category? By too much I mean more than 30%? 30% is a figure I have come up with, based on years of working with newsagents affected by categories which dominate their business falling into decline. Tobacco, magazines and lotteries are […]

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Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

What is the best thing you can do in your newsagency today to show that newsagencies are good businesses to buy?

March 28th, 2015 · No Comments

Newsagents want people to be interested in purchasing their businesses. You cannot make people be interested by telling them to do be. The best way to make people interested in newsagencies is to make them appealing. The best way to make your newsagency appealing is make every day your pay day. The appeal of businesses […]

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Tags: Management tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Why a newsagency is a good business to buy #5

March 27th, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #5 you are trusted by the community Ask anyone on the street to rank retail businesses they trust and I bet newsagencies rank high on the list. People trust […]

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Tags: Newsagency management · newsagency of the future · Newsagency opportunities

Why a newsagency is a good business to buy #4

March 26th, 2015 · No Comments

This week I am going to publish a different reason each day on why a newsagency is a good business to buy – in no particular order. #4: you have permission to change Unlike many retail business formats people purchase when getting into small business for the first time, what your newsagency does is very much […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Fascinating retail forum looks to the future

March 26th, 2015 · No Comments

I was fortunate to be at the Touch 2015 Retail eServices Forum in Sydney yesterday. Speakers ranged from the visionary to the practical, all offering insights into how retail is changing and opportunities for retailers, like newsagents. I found Dan Gregory particularly fascinating when talking about how businesses engage versus how they can engage. O. Schmitz […]

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Tags: newsagency of the future

Newsagency of the Future workshop tomorrow in Perth

March 25th, 2015 · No Comments

If you’re in Perth and are interested in considering what your future could be, I encourage you to book for the first Newsagency of the Future workshop. It’s on in Perth next Thursday at 10am. Attendance is free.  I promise you will be challenged and encouraged. Perth. Thursday March 26. 10am.  Country Comfort Inter City. Great […]

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Tags: newsagency of the future