Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'newsagency of the future'

Learning from looking at newsagencies and retail in the UK

October 29th, 2014 · No Comments

Here’s a video shot this week where I explore some of the insights I picked up on my trip to the UK earlier this month – looking at retail and at the newsagency conference I attended. The trip was instructive beyond what I cover in the brief video and some of the insights will play […]

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Tags: Greeting Cards · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Optimism

News Corp. promoting the reimagined newspaper

October 28th, 2014 · No Comments

At the News Corp. offices in Adelaide the company is promoting The Advertiser – your paper reimagined. Nowhere in the promotion spread across the front of the high-profile office building is the newspaper promoted. This promotion is all about their new app. News Corp. is doing what it needs to do for its future relevance in […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newspapers

Stunning calendar sales in the newsagency already

October 25th, 2014 · No Comments

Our 2015 season calendar sales are up 150% on this time last year and that is off an excellent base of 2013 sales. We are driving sales with placement of an excellent range of carefully selected calendars at the front of the store, on the lease line, facing into the mall. The sales growth is […]

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Tags: Calendars · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 33 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Celebrating 160 years of The Age

October 17th, 2014 · 17 Comments

The Age newspaper is 160 years old today and some have used social media to say long live newspapers. I wish I could say that. The weekday editions of The Age must be perilously close to the point where printing and distributing them is loss making, where falling advertising revenue is not being covered enough by a rapidly […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · newspaper home delivery · Newspapers

UK newsagents offering Amazon pick-up service

October 16th, 2014 · No Comments

UK newspaper and magazine distributor Smiths News is facilitating newsagents offering Amazon product purchase pica-up service. Items ordered before 11.45am will be able to be picked by 4pm on the same day – in 500 participating newsagents and local shops.  Check out Gizmodo for the story. 2 likes

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Tags: Media disruption · newsagency of the future · Newsagency opportunities

Are newspaper brands out the front of your newsagency still relevant today?

October 13th, 2014 · 7 Comments

Passing a newsagency in Sydney on Saturday I noticed that of the three signs on the front of the business, above the door and front windows, Newsagency was the smallest. It took around 20% of the space. Two daily newspaper brands took 40% each. With sales of one of the newspapers declining around 15% year […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newspapers

Calendar terms illustrate the brokenness of the Australian magazine distribution model and how it hurts newsagents

September 23rd, 2014 · 8 Comments

The margin newsagents make on calendars from magazine distributors are a perfect example of the brokenness of the newsagency magazine distribution model. Distributors and publishers think they are doing us a favour offering 40% gross profit can delayed billing to January. These terms are out of date, they are unacceptable. I make 60% from calendars […]

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Tags: Calendars · magazine distribution · magazines · Newsagency management · newsagency of the future · Newsagency opportunities

How new owners trashed a retail business in two months and look set to lose money

September 22nd, 2014 · 2 Comments

There is a cafe near my office that grew in popularity from opening several years ago. The food range was excellent, the quality high, the service friendly and the coffee good. Three months ago, the business changed hands. The new owners replaced the staff, changed the food range dropped the food quality and demonstrated little […]

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Tags: buying a newsagency · Customer Service · Newsagency management · newsagency marketing · newsagency of the future · retail

A Companion to the Australian Media preorders open

September 19th, 2014 · No Comments

I contributed a chapter about the newsagency channel to A Companion to the Australian Media. Pre-publication orders are available now: Companion Order Form . Here’s more about this publication: A Companion to the Australian Media is the first comprehensive, authoritative study of Australia’s press, broadcasting and new media sectors. This multi-authored, edited volume will be an essential reference […]

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Tags: Newsagency management · newsagency of the future

Australia Post shows why we’d be wasting money on over the counter bill payment

September 19th, 2014 · No Comments

Australia Post has been doing more clever stuff as it recasts its business with a stronger digital focus. The latest announcement – about its digital mailbox – further demonstrates why newsagents who want an over the counter bill payment solution for the channel are out of date in their thinking. That ship sailed years ago […]

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Tags: Australia Post · Bill Payment · Competition · Newsagency challenges · newsagency of the future

What’s next for WH Smith in Australia

August 22nd, 2014 · No Comments

Having purchased Wild Cards & Gifts and Kenny’s Cardiology in quick succession it’s reasonable to ask what’s next for UK retailer WH Smith in Australia. While the majority of their UK experience is in high street and mass transit location newsagency and newsagency like businesses, there focus up to now has been on card and […]

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Tags: newsagency of the future

Delayed billing does not play in newsagent magazine early return decisions

August 13th, 2014 · 2 Comments

72.62% of newsagents participating in the early returns survey on the weekend have indicated that delayed billing does not impact early returns decisions. This will shock some magazine publishers. I know of publishers who have been encouraged to introduce delayed billing to reduce early returns. Are you listening publishers? I sincerely hope so. I created this […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future

Newsagency magazine early returns survey results

August 12th, 2014 · No Comments

168 responses to my magazine rely returns survey provide a valuable  insight into newsagent thinking on early magazine returns. 167 of the 168 respondents undertake early returns. 100 say they return the day magazines come in and 67 say they early return before the end of the month but not the day they come in. […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

Coming of age at the Melbourne Gift Fair

August 4th, 2014 · 17 Comments

In two days at the Reed Gift Fair and the Home & Giving Fair in Melbourne on the weekend and talking with many wholesalers, not once did someone say they do not supply newsagents, not once did someone criticise our channel. Indeed, man suppliers talked about enjoying dealing with newsagents because of the healthier traffic […]

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Tags: Gifts · newsagency of the future

A book exchange in the hotel foyer

August 2nd, 2014 · 1 Comment

Another different feature in a hotel I saw last week was a free book exchange, a service whereby you can borrow a book or leave a book behind and take another. For regular travellers this is a very cool service and not something I;d expect to see in a hotel where you are usually charged […]

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Tags: Newsagency management · newsagency of the future

Another different hotel foyer

August 2nd, 2014 · No Comments

Further to my previous post, here is another very different hotel foyer I have seen in the last couple of weeks. This foyer, too, looks like you’re in someone’s home. It looks like a warm and lived-in space – very different to the usual hotel foyer. Hotels have been the same for decades. The two […]

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Tags: Newsagency management · newsagency of the future

A different looking hotel foyer

August 2nd, 2014 · No Comments

For inspiration on how to approach business differently, here is the foyer of a hotel in Brisbane. It looks like someone’s lounge room – welcoming, warm and lived in. It looks different to the usual sterile and cavernous hotel foyer. I have stayed at this hotel plenty of times and this is a very different […]

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Tags: Newsagency management · newsagency of the future

27 million YouTube views make this a must-have product for newsagents

July 31st, 2014 · No Comments

I first heard about Poo Pourri from a supplier at the start of this year. Not long after we started pre promotion to customers, long before the product arrived and long before it featured on the Sunrise TV show. Going out early with pre release marketing connected shoppers with the product and the newsagency. While others […]

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Tags: Fun · Gifts · newsagency marketing · newsagency of the future · Newsagency opportunities

Some newsagents keen to embrace initiatives and opportunities

July 26th, 2014 · 2 Comments

It has been terrific meeting with newsagents at the newsagency management workshops being run around the country at the moment. Newsagents I am talking with are looking for practical advice and ideas appropriate to their situation. They don’t want to be sold some froth and bubble, they want specific information on actions they can take in […]

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Tags: Newsagency management · newsagency of the future

SMH article: the slow, painful death of our newsagents

July 25th, 2014 · 8 Comments

The Sydney Morning herald overnight published a comment piece by Derek Rielly: the slow, painful death of our newsagents. I was interviewed Wednesday for this article. The interview covered more than has been published. My views are: yes, plenty of newsagencies have closed in recent years and some major suppliers treat us poorly and are busy moving elsewhere. […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

WH Smith purchases Kennys Cardiology?

July 25th, 2014 · 1 Comment

There were reports circulating yesterday that WH Smith PLC had purchased Kenny’s Cardiology. While there has been no announcement from WH Smith, I have been told that Kenny’s franchisees have been advised. If true, the acquisition would be another by the UK public company of a card and gift related retailer in Australia – WH […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Fairfax Digital report on newsagencies and the future

July 23rd, 2014 · No Comments

I’ve just done an interview with a journalist from Fairfax Digital on newsagency businesses and the future of the channel. It started out with a question about why many newsagencies are closing. But the time we finished we’d had a good discussion about the considerable good news about the channel and proactive newsagents with growing […]

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Tags: newsagency of the future

How to grow your newsagency

July 23rd, 2014 · 14 Comments

Here is a video shot just over a week ago looking at one of the most valuable tools I am finding for growing my newsagency – discount vouchers. This video looks at the April through June data. To those who say this is a post advertising Tower Systems, I’d note that POS Solutions say they […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Speaking at a national Newsagency Management Workshop series

July 5th, 2014 · No Comments

I am speaking at a half-day Newsagency Management Workshop that will be held in Adelaide, Perth, Brisbane, Sydney, Melbourne and Hobart starting in ten days. I’ll be presenting new Newsagency of the Future material that newsagents will be able to use right away in their businesses regardless of technology and marketing rout affiliations. Click here to download […]

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Tags: Newsagency management · newsagency of the future