Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'newsagency of the future'

If you are in Queensland…

July 3rd, 2015 · No Comments

Gift HQ is a terrific trade show in Brisbane starting tomorrow. I am one of eight speakers speaking on business development and growth topics. I am sharing New Loyalty insights. Anyone visiting Gift HQ who would like to catch up let me know: 0418 321 338. 3 likes

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Magazine publishers: careful what you wish for

July 2nd, 2015 · 3 Comments

For years there have been differences between how magazine publishers with products in newsagencies and supermarkets treat these retail channels. While newsagents have complained, they have done nothing serious about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better gifts with purchase […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · newsagency of the future · Newsagency opportunities

How the tables turn – newsagents become the threat to niche retailers

June 30th, 2015 · 1 Comment

I have been part of a discussion elsewhere over the last few days where a number of independent niche retailers are criticising newsagents for moving onto their turf. Passions have run high in the discussion as the niche retailers and their fans have pilloried newsagents and claimed we don’t have the same care for their customers. There […]

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Tags: Newsagency management · newsagency of the future

Sunday newsagency management top: your end of financial year to do list

June 28th, 2015 · No Comments

Here is a list of things you need to do this week with the new Financial Year kicking in on July 1: Take a backup at the close of business on June 30. While not all software systems will require this, it is better to be safe. Store the backup off-site. Ensure it is labelled. […]

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Tags: Management tip · Newsagency management · newsagency of the future

Would you purchase a corporate Australia Post outlet?

June 27th, 2015 · 4 Comments

With the news yesterday of redundancies at Australia Post and the talk of corporate store closures, I’d be interested to know your thoughts on purchasing a government owned Australia Post retail outlet and merging this with your newsagency. A few years back when I had one directly opposite me at Forest Hill in Victoria and […]

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Tags: Australia Post · Newsagency management · newsagency of the future

Newsagency of the Future on the Gold Coast next week

June 27th, 2015 · No Comments

The next Newsagency of the Future workshop is Wednesday July 1 at 11 am at the Surfers Paradise Marriott. Click here to book. It’s free. As with each workshop, this one is an evolution from the last (in Cairns last Saturday). The content evolves as more insights are gained and more data harvested. The changes […]

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Tags: Newsagency challenges · newsagency of the future · Newsagency opportunities

Leveraging the GoT franchise

June 23rd, 2015 · No Comments

With the latest series at an end, now is the time to leverage Game of Thrones merchandise. Anything with Jon Snow is especially popular. If you are asking what is game of Thrones you are too late. If you are asking which suppliers have product you are probably already too late. For these pop culture […]

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Tags: newsagency of the future · Newsagency opportunities

Newsagents ought to try the online Tatts experience

June 23rd, 2015 · 5 Comments

I have been trying out the Tatts mobile and online facilities to understand how they operate and compare the experience to the usual in-store experience. Regulars here will know that I think online represents a far greater risk to newsagent lottery traffic and revenue than supermarkets yet newsagent associations have focused their attention primarily on the […]

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Tags: Lotteries · Newsagency management · newsagency of the future

Watching Australia Post

June 19th, 2015 · No Comments

I urge newsagents to read the excellent John Durie article in the deal lift-out in The Australian today. Also read the accompanying piece by Glenda Korporaal. Both articles speak to challenges we face in our businesses, challenges being faced by Australia Post too. There is an optimist underpinning the Australia Post story. What Australia Post […]

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Tags: Australia Post · Newsagency management · newsagency of the future

Great growth story from a regional newsagency

June 12th, 2015 · 2 Comments

I have been fortunate to see sales data for a regional newsagency run by the same owners for more than fifteen years. In the twelve months to the end of May 2015, this business increased revenue by 13% over the previous twelve months. This is an excellent result. Better still, the business increased gross profit […]

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Tags: buying a newsagency · Newsagency management · newsagency of the future · Newsagency opportunities

Newsagency of the Future workshops added: Geelong, Perth, Gold Coast

June 4th, 2015 · No Comments

I have added more dates for the Newsagency of the Future 2015 workshop series: Geelong. Thursday June 18 @ 1pm. (To allow for magazine work in the morning.) BOOK HERE. Cairns. Saturday June 20 @ 9AM.. BOOK HERE. Perth. Tuesday June 30 @ 10am. BOOK HERE. Gold Coast. Wednesday July 1 @ 11am. BOOK HERE. I promise a […]

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Tags: newsagency of the future

Warm up your newsagency this winter with optimism

June 4th, 2015 · No Comments

Winter is here. It’s months before the next major traffic generating season. Now more than ever we need to make our businesses appealing. This week I’ll share some tips. Practical ideas to warm up your newsagency this winter with optimism. Create a display of the warm feeling products you sell: affirmations, angels, positive message cards, positive message mugs […]

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Tags: marketing · Newsagency · newsagency marketing · newsagency of the future

Happy with May results for the newsagency

June 3rd, 2015 · 8 Comments

We had a great May with revenue up 7% on the back of excellent growth in May 2014 over 2013. Everyday counter card (birth to death) sales were up 25% of an excellent base, gifts up 25% – now 33% of cards, plush up 63% – not close to 50% of cards, toys up 340% […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Newsagency of the Future workshop in Cairns

June 2nd, 2015 · 7 Comments

Join me on June 20 in Cairns for a Newsagency of the Future workshop. I promise a challenging, insightful and worthwhile couple of ours together as we explore what we know, what might be and what we can do about it. Access to this workshop is free. Book here. 5 likes

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Tags: Newsagency management · newsagency of the future

Warm up your newsagency this winter with colour

June 1st, 2015 · No Comments

Winter is here. It’s months before the next major traffic generating season. Now more than ever we need to make our businesses appealing. This week I’ll share some tips. Practical ideas to warm up your newsagency this winter with colour. Colour your window. As they are doing in Kikki.K at the moment – use a single warm […]

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Tags: newsagency marketing · newsagency of the future

How discount vouchers got an 82 year old buying cards again

May 22nd, 2015 · 6 Comments

An 82 year old male customer told me recently that he started buying cards again thanks to our discount vouchers. He told me he stopped buying birthday cards for his kids and grand kids and great grand kids a few years ago because of the cost. But I started again when I got one of these […]

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Tags: Management tip · marketing tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

When a newsagency closure could have been avoided

May 18th, 2015 · 6 Comments

This photo is of an inner suburban shop occupied by a newsagency until a couple of weeks ago. As a newsagency it covered the basics: lottery products, magazines, newspapers, cards and stationery. The business stood for nothing special. It did nothing to stop people shopping at card, gift, Officeworks and lotto shops within walking distance. The […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Newsagency of the future workshops next week

May 16th, 2015 · No Comments

I will explore changes which will affect us in the next few years, new traffic opportunities and changes newsagents can make today. I will also discuss the magazine supply model and the proposed magazine supply rule changes. Each session is free and open to any newsagent. Adelaide. May 18 @ 11am. Rydges South Park, 1 South Terrace Adelaide Melbourne. […]

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Tags: newsagency of the future

RETAIL NEWSAGENCY SALES BENCHMARK JANUARY – MARCH 2015 vs. 2014

May 11th, 2015 · 2 Comments

The January through March quarter was tough for plenty of newsagents. Key traffic categories magazines and newspapers experienced further declines. To balance this, cards and stationery did okay. New traffic areas such as gifts and plush in engages newsagencies did well. Here are the headline numbers: Customer traffic. 68% of newsagents report average decline of 1.7%. […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

MPA seeks to vary magazine pilot arrangements

May 8th, 2015 · No Comments

The ACCC advised yesterday that the MPA is seeking to vary arrangements for the pilot to test magazine supply rule changes. Click here to see the MPA letter. Click here to see the annexure. This latest correspondence from the MPA does not trial magazine supply changes that enable newsagents to be competitive with others. The […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

The core of a good newsagency: customer service

May 8th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #5: customer service Customer service can be the single […]

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Tags: Management tip · Newsagency management · newsagency of the future

The core of a good newsagency: local community connection

May 7th, 2015 · 2 Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #4: local community connection Our local community is important […]

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Tags: Management tip · Newsagency management · newsagency of the future

The core of a good newsagency: stationery

May 6th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #3: stationery There was a time when newsagents dominated […]

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Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

FREE Newsagency of the Future workshop

May 5th, 2015 · No Comments

I will explore changes which will affect us in the next few years, new traffic opportunities and changes newsagents can make today. I will also discuss the magazine supply model and the proposed magazine supply rule changes. Each session is free and open to any newsagent. Adelaide. May 18 @ 11am. Melbourne. May 19 @ 11am. Sydney. May […]

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Tags: Newsagency management · newsagency of the future

The core of a good newsagency: magazines

May 5th, 2015 · No Comments

This week I am looking five cores of today’s newsagency. I have selected five that relate to every retail newsagency, or should at least. Each core is important because of traffic and that mastering it defines our business in the eyes of these we serve. Core #2: magazines We are the magazine specialists and which […]

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Tags: magazines · Newsagency challenges · Newsagency management · newsagency of the future