Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'newsagency of the future'

Brilliant newsagency social media campaign from newsXpress Eli Waters

December 18th, 2014 · 1 Comment

This is a Facebook post from newsXpress Eli Waters Tuesday this week putting out a challenge – seeking likes to get Allan Wickham, one of the owners, into a Mrs Claus outfit. The post generates 1,475 likes with more than 20,000 seeing the post thanks to viral sharing. This is excellent use of Facebook – it’s fun […]

[Read more →]

Tags: marketing · marketing tip · newsagency marketing · newsagency of the future · Social Media

Checking out WH Smith Express at Adelaide airport

December 18th, 2014 · No Comments

I got to check out the WH Smith Express on the forecourt of Adelaide airport yesterday. I’ve seen it previously but not had time to look inside.  This business is more a convenience than traditional newsagency. It’s a variation on what’s at Melbourne airport. Newsagents passing through Adelaide airport should take a moment to look at […]

[Read more →]

Tags: Newsagency challenges · Newsagency management · newsagency of the future

News Corp’s Courier Mail recasts the WH Smith story

December 9th, 2014 · No Comments

Someone must have complained to the folks at News Corp about their poor coverage of the WH Smith Supanews takeover story. As I noted when I wrote about this….. The ‘corrective’ story they published at the weekend still has problems. First up, News Copr. Needs to stop referreing to our businesses as paper shops. We’re […]

[Read more →]

Tags: Newsagency challenges · Newsagency management · newsagency of the future

Another significant departure at Seven West

December 9th, 2014 · No Comments

Also as part of the restructure at Seven West, Nick Chan, Chief Financial Officer at Seven is leaving the company. Nick was CEO of Pacific Magazines for many years where we oversaw the development of a strong portfolio of titles. As CEO, Nick was a champion of newsagents, committing considerable resources to help our channel […]

[Read more →]

Tags: Newsagency management · newsagency of the future

Is a newsagency a good business to own?

December 5th, 2014 · No Comments

Here is a brief video I did last week to answer this question I am asked daily by potential newsagency business purchasers and others interested in our channel – Is a newsagency a good business to own? I decided to do the video because of the negative press around the tatts and some other issues […]

[Read more →]

Tags: Newsagency management · newsagency marketing · Newsagency marketing group · newsagency of the future · Newsagency opportunities

Coverage of WH Smith acquisition of Supanews

December 4th, 2014 · 6 Comments

The Courier Mail has covered the purchase of the Spanews newsagency group by WH Smith. BRITISH high street newsagent WHSmith has acquired the Supanews chain in Queensland, a deal set to provide tougher competition for the traditional family-owned paper shop. Privately-owned Supanews, founded by veteran newsagent Adrian Gaskin in 1992, has 29 stores in Queensland, […]

[Read more →]

Tags: Newsagency challenges · newsagency of the future

Has protection given a misplaced sense of entitlement?

November 20th, 2014 · 10 Comments

Flowing from the discussion yesterday about Tatts, I have been thinking overnight about calls by newsagents for the NSW government to protect them from the Coles and Woolworths supermarket duopoly when it comes to lottery products. As I noted yesterday, I am against supermarkets and any business associated with supermarkets. getting access to the sale of […]

[Read more →]

Tags: Newsagency management · newsagency of the future

What’s your position on Tatts and supermarkets and how much will you back it?

November 19th, 2014 · 71 Comments

I am against supermarkets and any business associated with supermarkets. getting access to the sale of lottery products. It’s important I start with that statement as what I say in this blog post will cause some to say that is not my position. The Daily Telegraph story published yesterday – Survival is a lottery for […]

[Read more →]

Tags: Ethics · Lotteries · Newsagency management · newsagency of the future · Social responsibility

Reports WH Smith to acquire Supanews

November 8th, 2014 · 14 Comments

I have heard from two sources that Supanews is to be acquired by WH Smith with the acquisition set to be completed by the end of this month. Franchisees were advised by Supanews late yesterday. Supanews is a franchise business with some corporate stores but with the majority of the group operating as franchisees. This […]

[Read more →]

Tags: Newsagency challenges · Newsagency management · newsagency of the future

Basic retail advice: if you have a front window in your newsagency use it to attract shoppers into your shop

November 4th, 2014 · No Comments

In you have a front window to your newsagency use it as a window and not as the back wall of a storage cupboard as one newsagency I saw recently does. The photo shows what you see from the outside of the shop looking in. There is no appeal to people walking past the window of […]

[Read more →]

Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · retail

Learning from looking at newsagencies and retail in the UK

October 29th, 2014 · No Comments

Here’s a video shot this week where I explore some of the insights I picked up on my trip to the UK earlier this month – looking at retail and at the newsagency conference I attended. The trip was instructive beyond what I cover in the brief video and some of the insights will play […]

[Read more →]

Tags: Greeting Cards · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Optimism

News Corp. promoting the reimagined newspaper

October 28th, 2014 · No Comments

At the News Corp. offices in Adelaide the company is promoting The Advertiser – your paper reimagined. Nowhere in the promotion spread across the front of the high-profile office building is the newspaper promoted. This promotion is all about their new app. News Corp. is doing what it needs to do for its future relevance in […]

[Read more →]

Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newspapers

Stunning calendar sales in the newsagency already

October 25th, 2014 · No Comments

Our 2015 season calendar sales are up 150% on this time last year and that is off an excellent base of 2013 sales. We are driving sales with placement of an excellent range of carefully selected calendars at the front of the store, on the lease line, facing into the mall. The sales growth is […]

[Read more →]

Tags: Calendars · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 33 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

[Read more →]

Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Celebrating 160 years of The Age

October 17th, 2014 · 17 Comments

The Age newspaper is 160 years old today and some have used social media to say long live newspapers. I wish I could say that. The weekday editions of The Age must be perilously close to the point where printing and distributing them is loss making, where falling advertising revenue is not being covered enough by a rapidly […]

[Read more →]

Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · newspaper home delivery · Newspapers

UK newsagents offering Amazon pick-up service

October 16th, 2014 · No Comments

UK newspaper and magazine distributor Smiths News is facilitating newsagents offering Amazon product purchase pica-up service. Items ordered before 11.45am will be able to be picked by 4pm on the same day – in 500 participating newsagents and local shops.  Check out Gizmodo for the story. 2 likes

[Read more →]

Tags: Media disruption · newsagency of the future · Newsagency opportunities

Are newspaper brands out the front of your newsagency still relevant today?

October 13th, 2014 · 7 Comments

Passing a newsagency in Sydney on Saturday I noticed that of the three signs on the front of the business, above the door and front windows, Newsagency was the smallest. It took around 20% of the space. Two daily newspaper brands took 40% each. With sales of one of the newspapers declining around 15% year […]

[Read more →]

Tags: Newsagency management · newsagency marketing · newsagency of the future · Newspapers

Calendar terms illustrate the brokenness of the Australian magazine distribution model and how it hurts newsagents

September 23rd, 2014 · 8 Comments

The margin newsagents make on calendars from magazine distributors are a perfect example of the brokenness of the newsagency magazine distribution model. Distributors and publishers think they are doing us a favour offering 40% gross profit can delayed billing to January. These terms are out of date, they are unacceptable. I make 60% from calendars […]

[Read more →]

Tags: Calendars · magazine distribution · magazines · Newsagency management · newsagency of the future · Newsagency opportunities

How new owners trashed a retail business in two months and look set to lose money

September 22nd, 2014 · 2 Comments

There is a cafe near my office that grew in popularity from opening several years ago. The food range was excellent, the quality high, the service friendly and the coffee good. Three months ago, the business changed hands. The new owners replaced the staff, changed the food range dropped the food quality and demonstrated little […]

[Read more →]

Tags: buying a newsagency · Customer Service · Newsagency management · newsagency marketing · newsagency of the future · retail

A Companion to the Australian Media preorders open

September 19th, 2014 · No Comments

I contributed a chapter about the newsagency channel to A Companion to the Australian Media. Pre-publication orders are available now: Companion Order Form . Here’s more about this publication: A Companion to the Australian Media is the first comprehensive, authoritative study of Australia’s press, broadcasting and new media sectors. This multi-authored, edited volume will be an essential reference […]

[Read more →]

Tags: Newsagency management · newsagency of the future

Australia Post shows why we’d be wasting money on over the counter bill payment

September 19th, 2014 · No Comments

Australia Post has been doing more clever stuff as it recasts its business with a stronger digital focus. The latest announcement – about its digital mailbox – further demonstrates why newsagents who want an over the counter bill payment solution for the channel are out of date in their thinking. That ship sailed years ago […]

[Read more →]

Tags: Australia Post · Bill Payment · Competition · Newsagency challenges · newsagency of the future

What’s next for WH Smith in Australia

August 22nd, 2014 · No Comments

Having purchased Wild Cards & Gifts and Kenny’s Cardiology in quick succession it’s reasonable to ask what’s next for UK retailer WH Smith in Australia. While the majority of their UK experience is in high street and mass transit location newsagency and newsagency like businesses, there focus up to now has been on card and […]

[Read more →]

Tags: newsagency of the future

Delayed billing does not play in newsagent magazine early return decisions

August 13th, 2014 · 2 Comments

72.62% of newsagents participating in the early returns survey on the weekend have indicated that delayed billing does not impact early returns decisions. This will shock some magazine publishers. I know of publishers who have been encouraged to introduce delayed billing to reduce early returns. Are you listening publishers? I sincerely hope so. I created this […]

[Read more →]

Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future

Newsagency magazine early returns survey results

August 12th, 2014 · No Comments

168 responses to my magazine rely returns survey provide a valuable  insight into newsagent thinking on early magazine returns. 167 of the 168 respondents undertake early returns. 100 say they return the day magazines come in and 67 say they early return before the end of the month but not the day they come in. […]

[Read more →]

Tags: Ethics · magazine distribution · Magazine oversupply · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

Coming of age at the Melbourne Gift Fair

August 4th, 2014 · 17 Comments

In two days at the Reed Gift Fair and the Home & Giving Fair in Melbourne on the weekend and talking with many wholesalers, not once did someone say they do not supply newsagents, not once did someone criticise our channel. Indeed, man suppliers talked about enjoying dealing with newsagents because of the healthier traffic […]

[Read more →]

Tags: Gifts · newsagency of the future