Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'newsagency of the future'

Newsagent supplier round table to work on helping newsagents

February 24th, 2015 · 3 Comments

I invite newsagent suppliers to register to participate in one of two supplier round table discussions I am hosting in three weeks. I am keen for suppliers to participate in a discussion about the state of the newsagency channel and how they can help newsagents weather rough waters. The very latest newsagency sales trends by product […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

An Urgent Action Plan to Avoid Closure of Your Retail Newsagency

February 18th, 2015 · 7 Comments

If your retail business is in tough times and facing imminent closure, you may be able to save it if you act quickly and ruthlessly. Based on years of working with many different retailers, I have found that some basic steps can successfully turnaround a business in trouble. But you need to be ruthless. The […]

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Tags: Management tip · Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

The Liberal leadership spill shows how much newspaper reading habits have changed

February 7th, 2015 · No Comments

One customer commented to me today that they are not buying the paper for the news as they’d read that already. They wanted one of the lift-out sections. They said they were more up to date on the Abbott leadership woes than they paper could be – holding up their phone to illustrate the point. […]

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Tags: Newsagency management · newsagency of the future · Newspapers

Tough December quarter for newsagents in the latest newsagency sales benchmark study

February 4th, 2015 · 9 Comments

Australian small business Newsagents had a tough December quarter according to the latest newsagency sales benchmark study. Key performance indicators show traffic and revenue are down for many businesses in the channel. Long-term core traffic drivers of magazines, newspapers and tobacco are challenges for newsagents. They can be lifted but it takes newsagents breaking free […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

NSW Government / Tatts Group sign MOU – risks newsagents thinking it’s business as usual when it’s not

January 29th, 2015 · 35 Comments

The NSW State Government and the Tatts Group have announced today the signing of an MOU in relation to distribution of lottery products for the next few years. As the SMH reports, the key points are between now and early 2018: No major supermarkets to sell lottery products. Fuel outlet expansion to proceed is Tatts chooses. […]

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Tags: Lotteries · Newsagency management · newsagency of the future

7-Eleven Australia Post lockers challenge newsagents on parcels

January 27th, 2015 · 7 Comments

I got my first look at Australia Post package pickup lockers a few days ago – at a 7-Eleven store. Located at the front of the business, facing the fuel pumps and the street, the lockers are noticeable. The branding achieved by Australia Post in a 7-Eleven location is extraordinary. The apparent strong partnership between […]

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Tags: Australia Post · Newsagency challenges · Newsagency management · newsagency of the future · Optimism

Sunday newsagency management tip: know the trends for your business

January 25th, 2015 · No Comments

There is no better indicator for understanding trends in your retail newsagency business than comparing revenue and unit sales performance for a recent period to the same period a year, two years and three years ago. In my own newsagency I undertake this type of comparison every month on a rolling basis – looking at […]

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Tags: Management tip · Newsagency management · newsagency of the future · Newsagency opportunities

Checking out the Officeworks Back to School catalogue

January 24th, 2015 · 1 Comment

Newsagents doing Back to School should get their hands on an Officeworks BTS catalogue for when they do a post-season review. At 64 pages, the Officeworks catalogue is comprehensive. You read it thinking you’ll find what you need. The design connects with the marketing collateral in-store from the display to the posters to the dump […]

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Tags: art supplies · Book retailing · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Stationery

How Officeworks wins parents in the Back to School battle

January 24th, 2015 · No Comments

The Growing Minds App offered by Officeworks is a smart piece of their Back to School pitch. The games are what any parent of young kids would want their kids to be playing. Being free makes the App appealing too.  The hook for a return visit to the store is the opportunity to unlock more […]

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Tags: Newsagency challenges · Newsagency management · newsagency marketing · Newsagency marketing group · newsagency of the future

Amazing jigsaw sales in the newsagency

January 17th, 2015 · 1 Comment

Our Jigsaw promotion is two weeks old and the sales have been excellent. The display facing into the shopping mall is attracting people who would not usually shop with us. A bonus is the learning the jigsaw customers are like collectors, they complete one, they come back for the next challenge. This is why we […]

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Tags: Gifts · newsagency of the future · Newsagency opportunities

Newsagents keen to participate in newsagency sales benchmark study

January 3rd, 2015 · No Comments

In the 24 hours since announcing the December 2014 quarter Newsagency Sales Benchmark Study I have received more than fifty submissions. I can tell already this will be a fascinating study with excellent insights into newsagency business performance across the country. For years the Newsagency Sales Benchmark Study tracked declines, particularly in print media sales. Now, […]

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Tags: Newsagency benchmark · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities

Excited for 2015 – inspiration

December 31st, 2014 · 3 Comments

New Year’s Eve is an excellent time to think about what’s next and while doing that today I could not shake the memory of the opening to The Bugs Bunny Show – not because next year will be a cartoon, nor because it will be a fight between a duck and a rabbit, nor because […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

Brilliant newsagency social media campaign from newsXpress Eli Waters

December 18th, 2014 · 4 Comments

This is a Facebook post from newsXpress Eli Waters Tuesday this week putting out a challenge – seeking likes to get Allan Wickham, one of the owners, into a Mrs Claus outfit. The post generates 1,475 likes with more than 20,000 seeing the post thanks to viral sharing. This is excellent use of Facebook – it’s fun […]

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Tags: marketing · marketing tip · newsagency marketing · newsagency of the future · Social Media

Checking out WH Smith Express at Adelaide airport

December 18th, 2014 · 3 Comments

I got to check out the WH Smith Express on the forecourt of Adelaide airport yesterday. I’ve seen it previously but not had time to look inside.  This business is more a convenience than traditional newsagency. It’s a variation on what’s at Melbourne airport. Newsagents passing through Adelaide airport should take a moment to look at […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

News Corp’s Courier Mail recasts the WH Smith story

December 9th, 2014 · No Comments

Someone must have complained to the folks at News Corp about their poor coverage of the WH Smith Supanews takeover story. As I noted when I wrote about this….. The ‘corrective’ story they published at the weekend still has problems. First up, News Copr. Needs to stop referreing to our businesses as paper shops. We’re […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Another significant departure at Seven West

December 9th, 2014 · No Comments

Also as part of the restructure at Seven West, Nick Chan, Chief Financial Officer at Seven is leaving the company. Nick was CEO of Pacific Magazines for many years where we oversaw the development of a strong portfolio of titles. As CEO, Nick was a champion of newsagents, committing considerable resources to help our channel […]

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Tags: Newsagency management · newsagency of the future

Is a newsagency a good business to own?

December 5th, 2014 · No Comments

Here is a brief video I did last week to answer this question I am asked daily by potential newsagency business purchasers and others interested in our channel – Is a newsagency a good business to own? I decided to do the video because of the negative press around the tatts and some other issues […]

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Tags: Newsagency management · newsagency marketing · Newsagency marketing group · newsagency of the future · Newsagency opportunities

Coverage of WH Smith acquisition of Supanews

December 4th, 2014 · 6 Comments

The Courier Mail has covered the purchase of the Spanews newsagency group by WH Smith. BRITISH high street newsagent WHSmith has acquired the Supanews chain in Queensland, a deal set to provide tougher competition for the traditional family-owned paper shop. Privately-owned Supanews, founded by veteran newsagent Adrian Gaskin in 1992, has 29 stores in Queensland, […]

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Tags: Newsagency challenges · newsagency of the future

Has protection given a misplaced sense of entitlement?

November 20th, 2014 · 10 Comments

Flowing from the discussion yesterday about Tatts, I have been thinking overnight about calls by newsagents for the NSW government to protect them from the Coles and Woolworths supermarket duopoly when it comes to lottery products. As I noted yesterday, I am against supermarkets and any business associated with supermarkets. getting access to the sale of […]

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Tags: Newsagency management · newsagency of the future

What’s your position on Tatts and supermarkets and how much will you back it?

November 19th, 2014 · 71 Comments

I am against supermarkets and any business associated with supermarkets. getting access to the sale of lottery products. It’s important I start with that statement as what I say in this blog post will cause some to say that is not my position. The Daily Telegraph story published yesterday – Survival is a lottery for […]

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Tags: Ethics · Lotteries · Newsagency management · newsagency of the future · Social responsibility

Reports WH Smith to acquire Supanews

November 8th, 2014 · 16 Comments

I have heard from two sources that Supanews is to be acquired by WH Smith with the acquisition set to be completed by the end of this month. Franchisees were advised by Supanews late yesterday. Supanews is a franchise business with some corporate stores but with the majority of the group operating as franchisees. This […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Basic retail advice: if you have a front window in your newsagency use it to attract shoppers into your shop

November 4th, 2014 · No Comments

In you have a front window to your newsagency use it as a window and not as the back wall of a storage cupboard as one newsagency I saw recently does. The photo shows what you see from the outside of the shop looking in. There is no appeal to people walking past the window of […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · retail

Learning from looking at newsagencies and retail in the UK

October 29th, 2014 · No Comments

Here’s a video shot this week where I explore some of the insights I picked up on my trip to the UK earlier this month – looking at retail and at the newsagency conference I attended. The trip was instructive beyond what I cover in the brief video and some of the insights will play […]

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Tags: Greeting Cards · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Optimism

News Corp. promoting the reimagined newspaper

October 28th, 2014 · No Comments

At the News Corp. offices in Adelaide the company is promoting The Advertiser – your paper reimagined. Nowhere in the promotion spread across the front of the high-profile office building is the newspaper promoted. This promotion is all about their new app. News Corp. is doing what it needs to do for its future relevance in […]

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Tags: Media disruption · Newsagency challenges · Newsagency management · newsagency of the future · Newspapers

Stunning calendar sales in the newsagency already

October 25th, 2014 · No Comments

Our 2015 season calendar sales are up 150% on this time last year and that is off an excellent base of 2013 sales. We are driving sales with placement of an excellent range of carefully selected calendars at the front of the store, on the lease line, facing into the mall. The sales growth is […]

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Tags: Calendars · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities