Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagent representation'

What is the point of the ANF marketing?

April 12th, 2016 · 8 Comments

The ANF is pitching this ad on social media. I guess they are doing this so they can say they promoting newsagents. While the message is not one that is ideal, in my opinion, for the channel, the bigger problem is the branding. The N means nothing. There is no discipline associated with it, there […]

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Tags: marketing · Newsagent representation

Newsagents need to look at the growth of On The Run in South Australia when contemplating dual standards of Tatts Group

April 8th, 2016 · 17 Comments

On The Run, owned by Peregrine Corporation, is a chain of convenience stores operating 24/7 across South Australia. The On The Run (OTR is how they refer to themselves) network is growing. In an OTR store you will find all the usual convenience lines plus plenty more. The stores are modern, clean, well-laid out – best-practice […]

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Tags: Lotteries · Newsagency challenges · Newsagency management · newsagency of the future · Newsagent representation

The ANF demands secrecy on its member Facebook group

March 18th, 2016 · 8 Comments

Late to the party, the ANF recently established a private Facebook group for members. They allow posts from newsagents on the group unmoderated. They do not advise suppliers who are bagged out, they do not offer a right of reply. This is bad form from an industry association as there appears to be no verification as […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

How Tatts treats small business retailers

January 12th, 2016 · 10 Comments

Check out this communication from Tatts to newsagent retailers: Dear Retailer Please be advised that Tatts Lotteries have outsourced the Responsible Play Audit and Retail Standards Reviews that were previously the responsibility of the Retail Territory Manager.  These survey audits are now conducted by an external company, Market Pulse, and are being rolled out across […]

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Tags: Leadership · Lotteries · Newsagent representation

When National Newsagent magazine writes positively about a supplier

December 14th, 2015 · No Comments

Newsagents who rely on ANF publications like National Newsagent need to know content is primarily advertorial and not written with the journalistic standards you may hope for. Coverage in National Newsagent or other ANF publications should not be seen as endorsement – yet to many newsagents it is. 9 likes

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Tags: newsagency of the future · Newsagency opportunities · Newsagent representation

Another reason to not pay there ANF $60 a month

November 26th, 2015 · 5 Comments

Further to my post today looking at what newsagents could spend the $60 a month is costs to be in the ANF, consider this promotion by the ANF of Hubbed. I think the ANF promotes Hubbed because of a commercial relationship, the details of which are not disclosed. My view is that industry associations ought not promote commercial activities. […]

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Tags: Newsagent representation

What $60 a month could buy your newsagency and why it matters

November 26th, 2015 · 8 Comments

$60 a month does not seem like much but play it out over a year and you have $840. Why $60? This is what ANF membership costs in some states. When a newsagent asked me recently if I thought them joining the ANF for $60 a month was worth if, I talked with them about […]

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Tags: Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Newsagent representation

Reminder: Citylink survey for Vic. newsagents

November 17th, 2015 · 1 Comment

Victorian newsagents who sell Citylink toll account recharge –  please click here to take a short survey. The results will better inform the discussions I am having with Transurban. 2 likes

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Tags: Newsagent representation

Is Epay behind the Vodafone outage via Touch Networks?

November 16th, 2015 · No Comments

Plenty of newsagents are frustrated that Vodafone mobile phone account top-ups have not be available through Touch Networks for some weeks. I know because I have received plenty of calls and emails. It has been challenging to get a straight answer. It felt like people did not want to say what was up for fear […]

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Tags: Newsagency challenges · Newsagency management · Newsagent representation

Victorian newsagents: have your say about Citylink

November 13th, 2015 · 6 Comments

I have been working on behalf of Victorian newsagents to address issues flowing from the decision by Australia Post to not offer Citylink top-up service. Newsagents have seen a spike in transactions, often incurring card processing fees that wipe out the small commission earned. Rather than newsagents abandoning the service I have sought to talk […]

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Tags: Newsagent representation

Taxi drivers decided to work on their businesses rather than demanding protection

November 10th, 2015 · 7 Comments

Victorian taxi drivers have done a u-turn in dealing with Uber. Their focus now is to improve their service and be more competitive rather than expecting politicians to protect them. The CEO of their association spoke to this with the The Guardian: “In 2015, if we’re not providing a service people want to use, then the amount […]

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Tags: Newsagent representation

James Murdoch is right: we have to be disruptors

November 5th, 2015 · No Comments

We have to be disruptors if we’re going to grow. This is James Murdoch as quoted in a report in today’s Australian Financial Review. The quote equally applies to newsagents. We have to be disruptors ourselves. Some of us are, but not enough. Being a disruptor means breaking free from expectations associated with your shingle. […]

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Tags: Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Newsagent representation · Optimism

Do newsagents think taxi drivers should be compensated over Uber?

November 5th, 2015 · 5 Comments

Taxi drivers are waging a campaign for compensation over the introduction of the competitive Uber service. Ross Greenwood has has a bit to say about this on Macquarie radio. Taxi drivers have step and association and a website to make their case. If the federal government provides any form of compensation for the introduction of […]

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Tags: Ethics · Newsagent representation · Social responsibility

I urge magazine publishers to make newsagencies magazine specialists once more – ditch supermarkets

October 30th, 2015 · 15 Comments

I response to the article in mUmBRELLA last week reporting comments about newsagents by two publishers, I offered to write in support of newsagents and with a suggestion on how to grow magazine sales and support small business newsagents. mUmBRELLA published my contribution yesterday. In this article I call on magazine publishers to supply newsagents […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagent representation

The scare campaign by newsagent associations has damaged the image of the newsagency channel

October 2nd, 2015 · 24 Comments

Newsagent associations in Australia are not helping their newsagents with their talking down of the channel by claiming damage will be done if this or that protection is not offered. For much of the last year they have run a negative campaign about lotteries on the east Coast and the issue of whether tatts places […]

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Tags: Newsagency management · newsagency of the future · Newsagent representation

My advice if you think closing and walking away from your newsagency business is the only option available to you

September 30th, 2015 · 13 Comments

Taylor Square newsagency in Sydney closed Friday last week after decades of service to Darlinghurst locals, many who partied in the area and many more who travelled there for their unparalleled range of magazines. The Piggott family were passionate about magazines. The report cites the NSW government lockout laws as a major cause of the […]

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Tags: Newsagency management · newsagency of the future · Newsagency opportunities · Newsagent representation

Unprofessional magazine display at a Coles supermarket shows why they should not get magazines

September 19th, 2015 · No Comments

This photo shows how a Coles supermarket in Melbourne had Country Style magazine shoved into their magazine fixture yesterday morning. It was the second Coles I had been in in 24 hours with this magazine handled this way. This is appalling for Country Style and all magazines as it screams: we don’t care about magazines! What does the publisher expect? […]

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Tags: magazines · Newsagency management · Newsagent representation · visual merchandising

Newsagents do not need more ‘leech’ products and services

September 14th, 2015 · 6 Comments

I met with people in Sydney today who want to introduce a service to the newsagency channel. It is unlike any product newsagents sell or have ever sold. Further, it doesn’t fit with existing categories most newsagents sell. They have little money for promotion. What we need is 1,000 shops offering the service and that will make it […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation

Helping a newsagent prepare for a GNS meeting

August 21st, 2015 · 4 Comments

A fellow newsagent is meeting with senior GNS management Monday next week following comments on a blog post here. I have opened this thread for others to comment about what they are looking for from GNS operationally and product-wise that this newsagent could raise in their meeting. I am happy to receive private comments at […]

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Tags: Newsagency management · Newsagent representation

How one newsagent leveraged the local paper out of Woolworths

August 21st, 2015 · No Comments

A newsagent shared this story with me recently about how they won a local newspaper back to their business and out of Woolworths. In their own words, with identifying details edited out, here is their story: One of the local papers some time ago put their paper in the local Woolworths supermarket located very close […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation · Newspapers · Social responsibility

Making the case to Transurban for better commission on Citylink top-up

August 12th, 2015 · 1 Comment

I have made a submission through Touch to transurban pitching for an increase in commission for newsagents from the current 55 cent transaction fee. I was invited to make the submission following several emails to management on behalf of newsagents. Here is part of what I wrote: Newsagents pay around $23.00 an hour for employees […]

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Tags: Management tip · Newsagency challenges · Newsagent representation

Can newsagents trust the ANF promotion of Hubbed?

August 7th, 2015 · 3 Comments

If the ANF wants newsagents to support them as an industry association they need to retreat for commercial activity. Yesterday, the ANF sent out an email to newsagents promoting Hubbed. The communication has no disclosure as to commercial arrangements between Hubbed and the ANF. A while back, following an outcry from newsagents, the ANF said it […]

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Tags: Hubbed · Newsagent representation

Is the IBIS report on newsagencies based on flawed Hubbed pitch?

July 31st, 2015 · No Comments

Reading the IBISWorld Industry Report OD5495: Newsagencies in Australia, I am left wondering how wide their research took them since they place considerable emphasis on the Hubbed Connect platform. There are nine references over 29 pages including this from page 11: The Connect model, which is being offered to newsagencies, is anticipated to provide significant growth […]

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Tags: Hubbed · Newsagency challenges · Newsagency management · Newsagent representation

Good to see the redundant N not on TVCs

July 24th, 2015 · No Comments

It is good to see UK partworks publishers not including the N symbol on TV commercials currently running. The N symbol is not a unifying symbol as many newsagents do not use it and among those who do there are several versions dating back to the original release many years ago. 5 likes

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Tags: Newsagency management · Newsagent representation

Why I think the ANF advice on adult colouring is flawed

July 11th, 2015 · 4 Comments

The ANF published an article this week about adult colouring that focused only on products from Gotch and Network. I hope newsagents do not rely on the ANF advice as it is flawed and late, many months late. Adult colouring is not a recent craze. Newsagents in newsagency marketing groups or plugged to trends know this […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation