Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newsagent representation'

Cheap old magazines damage the newsagency brand

June 26th, 2015 · No Comments

While for sure there is a debate about the Newsagency shingle, for the majority of newsagency businesses it remains the key identifier of the business. This is why it is frustrating to see a display like this outside a newsagency. In my opinion this display damages the business and the broader newsagency brand. I don’t […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

The ANF can’t hide forever

June 24th, 2015 · 13 Comments

Ever since I and other newsagents started speaking about the poor representation of newsagents by the ANF on the proposed magazine supply rule change trial being organised by the MPA, representatives of the ANF have attacked some speaking out but refuses to engage in real dialogue. There was Ann Nugent, QLD ANF staffer, reportedly speaking […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagent representation

More correspondence on the ANF handling of the MPA trial

June 12th, 2015 · No Comments

Yesterday, I received an email from the ANF CEO despite the ANF Chairman saying ANF staff had been directed to not respond.  Here is that email: Mark I am writing directly to you as I feel that I need to respond to your comments, in relation to what I have supposedly done. Firstly I have […]

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Tags: Newsagent representation

Correspondence with the ANF on the proposed magazine supply rule changes

June 11th, 2015 · 33 Comments

I emailed the CEO of the ANF on May 31 after being shown correspondence between him and a newsagent in which he referred to me. Click here to see the text of my email. The ANF chairman responded to me last week. Click here to see this letter Here is my response sent yesterday to […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagent representation

The ANF ignores questions about what its representatives have said about the MPA pilot

May 31st, 2015 · 5 Comments

I have heard from several newsagents that representative of the ANF has been critical of me at public meetings and critical of what I have said about the MPA pilot of proposed new magazine supply rules. The first time I heard this I contacted the ANF staffer who reportedly spoke about me, Ann Nugent in […]

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Tags: Newsagent representation

Further submission to the ACCC on proposed trial of magazine supply rule changes

May 13th, 2015 · 29 Comments

Yesterday, I lodged another submission with the ACCC in relation to the application by the MPA to trial new magazine supply rules for newsagents. Click here to download the submission. The submission is also on the public register of the ACCC. Like my first submission which the ACCC already has to consider, this submission was made on behalf […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency management · Newsagent representation

The ANF fails newsagents on its loyalty promotion

May 7th, 2015 · 4 Comments

The ANF appears confused about its support for the Rewardle loyalty program saying it is launching the program, then that it is not launching the program and then that it is launching the program. No wonder newsagents shake their heads in despair about this organisation. Here is the headline of the ANF announcement on April […]

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Tags: Newsagent representation

Mumbrella covers MPA newsagent magazine supply rule change proposal

May 2nd, 2015 · 13 Comments

Media news website Mumbrella yesterday covered the ACCC conference held last week to consider the application by the MPA to trial new magazine supply rules. I appreciate the time they took to learn about the proposed trial and the concerns it represents for newsagents. This the first time I can recall such public coverage of the […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagent representation

Newsagents are being let down by their associations on magazine supply rule trial

April 28th, 2015 · 4 Comments

I am disappointed in the poor reporting by the ANF of the ACCC conference held Thursday last week to consider issues raised about the proposed trial of new magazine supply rules. The note published does not accurately report what happened. Nor does it accurately inform newsagents about the trial. My view is that the reporting reflects […]

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Tags: Newsagent representation

ACCC conference listens to newsagent concerns over proposed magazine supply changes

April 24th, 2015 · 41 Comments

The ACCC conference to consider a trial of new magazine supply rules held yesterday in response to a request I submitted on behalf of newsXpress was well attended. Major magazine publishers attended along with the MPA, lawyers, the ANF, VANA and NANA, several newsagents and a rep from POS Solutions. While the main conference room was […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagency marketing group · Newsagent representation

Westpac to quit small business agency outlets for Australia Post

April 21st, 2015 · 17 Comments

Small business newsagents and other retailers operating a Westpac banking agency within in their retail business heard in a phone hookup with Westpac yesterday that they are to lose their agency business. Westpac has contracted with Australia Post to take over local Westpac agency operations. This is a blow to these locally owned newsagencies and […]

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Tags: Australia Post · Newsagency challenges · Newsagency opportunities · Newsagent representation

ACCC sets details for conference on proposed magazine rule changes

April 14th, 2015 · 4 Comments

Following a request I wrote on behalf of newsXpress newsagents, the ACCC has decided to hold a pre decision conference with newsXpress and other interested parties about the MPA proposed trial of magazine supply rule changes. This is an opportunity for newsagents to be heard on the proposed magazine supply changes, an opportunity missed by those […]

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Tags: magazine distribution · magazines · Newsagent representation

The best source for labour rate and public holiday information

April 11th, 2015 · No Comments

Some newsagents retain association membership to access labour rate and public holiday information. If this is you, save yourself the money. Click here for an accurate public holiday list. Click here to access the Fair Work Ombudsman Award finder. Here are other free resources some newsagents use associations for: Advice on checking shopper bags for possible […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation

ACCC schedules a pre-decision conference of MPA magazine supply pilot in response to newsXpress submission

April 2nd, 2015 · No Comments

I received this from the ACCC today as I suspect others who made submissions did. I am pleased they have responded positively to the newsXpress request for a pre-decision conference. Dear Sir or Madam, I write in relation to the authorisation application lodged by the Magazine Publishers of Australia (A91472). A pre-decision conference has been […]

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Tags: Newsagency management · Newsagency marketing group · Newsagency opportunities · Newsagent representation

One newsagent’s plea on lotteries and supermarkets

March 2nd, 2015 · No Comments

Here’s a letter published in The Land from newsagent Rod King at Bingara, making his case on supermarkets and lotteries. I’m glad Rod wrote the letter and that The Land published it for the argument it makes about excessing supermarket power in Australia. The reach of Coles and Woolworths is, as I understand it, greater than most […]

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Tags: Lotteries · Newsagent representation

ANF suppliers conference

February 26th, 2015 · 4 Comments

I have been asked by several people if the newsagent supplier forums I am hosting are in response to the ANF suppliers conference. The answer is no. I was not aware of this ANF suppliers conference until yesterday. I received from the ANF to newsXpress last year about an event it was planning but that event […]

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Tags: Newsagent representation

Why do people buy more Back To School items at supermarkets than newsagents?

January 23rd, 2015 · 15 Comments

Woolworths and Coles are doing well with Back to School because they do it well. Just check out your local Woolworths to see the consistency in all their floor display units. Their consistent corporate branding takes precedence with the product brand secondary. There is an excellent visual connection between the units and this strengthens the […]

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Tags: Newsagency challenges · Newsagency opportunities · Newsagent representation · Stationery

Unhelpful commentary from Michael Pascoe on newsagents

January 22nd, 2015 · 1 Comment

Fairfax published a comment piece today by Michael Pascoe, BusinessDay Contributing Editor, about the decision being faced by the NSW government on where Tatts lottery products can be sold and the lobbying by NSW newsagents for continued protection. While I agree with some of what Pascoe writes on this topic, his commentary is ignorant in some areas. For example: […]

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Tags: Lotteries · Newsagency · Newsagency challenges · Newsagency management · Newsagent representation

Newsagents will close unless… stories unhelpful

January 22nd, 2015 · 9 Comments

The stories in media outlets this week that newsagents will close unless they are protected on the matter of lottery ticket sales are unhelpful in my view. Research by journalists would reveal that in states where there is no such protection newsagencies not have closed as a result. research would also indicate that there are many […]

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Tags: Lotteries · Newsagent representation

Newsagents having trouble handing back Hubbed equipment and cancelling the contracts?

January 17th, 2015 · No Comments

I have been contacted by three newsagents in the last two weeks seeking advice and assistance on handing back their Hubbed equipment. each had reached the decision to not continue with Hubbed because of lack of customer interest and lack of revenue. They say that Hubbed is not honouring a promise to take back equipment when […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Newsagent representation

The case for newsagents newsagents receiving more margin from magazines

January 12th, 2015 · 14 Comments

Australian retail newsagents is a direct account with magazine distributors make 25% of the cover price of a magazine. Distribution newsagents make 25% and have to share that with retailers they supply. The share they make can range from 12.5% to as high as 5% depending on terms negotiated. Newsagents want more than 25%. While some […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation · Newsagent suppliers · Newspaper distribution · Newspapers · Social responsibility

ANF seeks help from newsagent suppliers on commercial matters

December 29th, 2014 · 2 Comments

The ANF CEO has written to selected newsagent suppliers seeking participation in a workshop in February 2015 to discuss matters relating to the future of the channel. While the idea of the ANF workshop sounds good, there are challenges. The most significant challenge is the conflict of interest of the ANF. It is a commercial player in […]

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Tags: Newsagent representation

Video: How magazine publishers and distributors make newsagents less competitive for magazines

December 23rd, 2014 · 9 Comments

Here’s a short video about the impact of magazine oversupply and why newsagents early return. It was shot in my newsagency on Thursday last week. If you work for a magazine publisher or distributor, please watch this video and learn more about the #1 issue that makes newsagents less competitive than they could be, the #1 issue […]

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Tags: magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagent representation

The ANF advertises Officeworks on its website?

November 26th, 2014 · 25 Comments

This image (click on it for a larger version) is a screen cap from the ANF website yesterday. It shows the last paragraphs of a news story about a newsagency on the ANF website. Immediately after the story is an ad promoting ink and toner at Officeworks. The image was sent to me by a newsagent. […]

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Tags: Newsagency management · Newsagent representation

Vacancy for sales manager in Perth

November 25th, 2014 · No Comments

The newsXpress newsagency marketing group, of which I am a Director, is seeking a sales manager to take on Western Australia based out of Perth. I know plenty of supplier reps read this blog – If you know someone who understands newsagency businesses and has sales experience, please have them contact me and I will […]

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Tags: Newsagency management · Newsagent representation