Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newspaper distribution'

Newsagents concerned about another News Corp. supermarket deal offering free newspapers

August 15th, 2014 · 1 Comment

News Corp. has announced a 30 day campaign at Ritchies supermarkets offering a free newspapers to customers who reach a minimum spend. News ran a similar promotion recently that resulted in one supermarket I heard of giving the Herald Sun away to any who wanted – without requiring a minimum spend. I can’t see how such customers […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers

How is your Fairfax customer service?

July 12th, 2014 · 5 Comments

I have heard from several newsagents this week of poor to non existent customer service from Fairfax regarding supply issues. If newsagents are not getting responses and assistance from fairfax to queries regarding selling their product then how bas is it for customers calling about a single copy? What’s been your fairfax customer service experience? […]

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Tags: Customer Service · Newsagent suppliers · Newspaper distribution · Newspapers

News Corp. pushes newspaper shoppers to supermarkets while ignoring newsagents

July 9th, 2014 · 5 Comments

News Corp. yesterday advised newsagents in Victoria of a deal with Ritchies supermarkets where Ritchies get a free Herald Sun if they spend more than $30 in Ritchies. It frustrates me that News Corp. does deals like this and others with supermarkets yet they ignore retail newsagents. Two years ago the company made considerable noise […]

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Tags: Ethics · Media disruption · Newsagency challenges · Newspaper distribution · Newspaper marketing · Newspapers · Social responsibility

Rough start for changes in printing The Age

May 19th, 2014 · 7 Comments

The switch in printing location for The Age has made for late deliveries and this is causing some challenges for distribution and retail newsagents. I have heard from a couple of retail newsagents who have been told they have to go pick up The Age because it arrived too late for them to deliver. It arrived […]

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Tags: Newspaper distribution · Newspapers

Urgent: Industrial action at The Age

May 7th, 2014 · 3 Comments

Here is a message VANA has asked me to publish: VANA has been informed this afternoon of an Industrial dispute at The Age (Wednesday 7th May). Fairfax Media Management has informed VANA of the following: Fairfax have enacted their contingency plans and are taking every step possible to minimize disruption to newsagents and deliver as […]

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Tags: Newspaper distribution · Newspapers

Newsagents nervous about digital and print newspaper offers

May 6th, 2014 · 6 Comments

I heard from several newsagents yesterday concerned about the promotion of a digital and print offer that appears to be targeting digital seven days and print two days a week. We will have three key membership options; digital plus weekend newspaper delivery, digital plus 7 day newspaper delivery or digital-only membership. The best value package […]

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Tags: Newsagency challenges · Newspaper distribution · newspaper home delivery · Newspapers

Adelaide Advertiser hard to find in Adelaide

April 23rd, 2014 · 2 Comments

Several newsagents contacted me yesterday saying that cuts in circulation by the publisher saw them sell out of the Adelaide Advertiser before lunchtime. Too often, we hear of situations where newsagents advise what they need and publishers, in their wisdom, disagree and sales are lost as a result. 5 likes

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Tags: Newspaper distribution · Newspapers · Ugh!

Distribution newsagents miss out on News Corp cover price increase

March 14th, 2014 · 21 Comments

Distribution newsagents are voicing frustration that the price increases for News Corp. newspaper titles are not resulting in an increase in the fees they are paid. While News Corp will say they addressed this in their restructuring of fees last year, any reasonable assessment will challenge this. Last year’s fee increases did not catch up […]

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Tags: Newspaper distribution · newspaper home delivery

News Corp. is allocating Labour Day newspaper supplies based on Australia Day!

March 8th, 2014 · 3 Comments

Distribution newsagents have told me to be ready for sell-outs on Monday – Labour Day everywhere except for NSW and QLD – as those managing circulation nationally for News Corp. have set supply numbers based on Australia Day this year. Yes, seriously! Newsagents who have sought to change their Labour Day 2014 figures based on […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers · Ugh!

News Corp apologises over Mr Men promotion

March 8th, 2014 · 1 Comment

News Corp’s Herald & Weekly Times division issued an apology to newsagents about returns issues with the Mr Men books. It appears the company’s software platform will not allow returns to be done the way the company intended. They have requested manual returns in a letter to distribution newsagents. While News Corp has excuses for […]

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Tags: Newspaper distribution · Newspapers

Double-digit decline in newspaper circulation

February 14th, 2014 · 9 Comments

Capital city newspapers around Australia experienced double-digit declines in circulation in the October to december 2013 compared to 2012. The Advertiser, The Mercury and The West Australian are the only exceptions. the 17% decline for The Age and 16.6% decline for the SMH continue an awful trend for these titles. The declines of 12% for […]

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Tags: Newspaper distribution · Newspapers

Distribution newsagents should get ready now for bumper editions

December 16th, 2013 · 15 Comments

With bumper edition out already from Fairfax, distribution newsagents should ensure they are ready with their computer systems setup to handle these. Leaving it to the last minute can lead to mistakes. 7 likes

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Tags: Newspaper distribution · newspaper home delivery

News Corp. supply cutback hits Victorian newsagents

November 4th, 2013 · 11 Comments

Victorian newsagents have been hit with newspaper supply cuts from News Corp. as the company seeks to reduce returns volume. As a consequence, many newsagents have been without the Herald Sun and The Australian from mid morning. Getting extra stock that day has been as impossible as setting a requirred supply quantity according to newsagents […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers

News delays iServices implementation for SA

November 3rd, 2013 · 16 Comments

News Corp. is delaying the introduction of DTI Circulation – its national circulation and subscriptions system which is already in place across New South Wales, Victoria, Queensland, Tasmania and the Northern Territory. No reason has been given for the delay in SA. News has advised that the WA implementation will be undertaken later this month. 5 […]

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Tags: newsagent software · Newspaper distribution · newspaper home delivery

I don’t want to promote newspaper subscriptions

September 26th, 2013 · No Comments

I wasn’t surprised to see the newsagent ripping off the home delivery stickers from the masthead of The Australian newspaper yesterday. As a retail-only newsagency the business makes nothing from migrating a customer from over the counter to home delivery so why promote it on product they sell? While there could be an argument that […]

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Tags: Newspaper distribution · newspaper masthead desecration

News Corp. changes to newspaper distribution remuneration should help drive value of newsagency businesses

September 9th, 2013 · 23 Comments

News Corp. Australia has this morning released the long-awaited results of the national newsagent remuneration review.  I see the changes announced as a reinforcement of commitment to newsagents from News.  The headlines as I see them are: Three year contract. This gives newsagents certainty, something they can sell. It will help newsagency sellers and buyers. […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation · Newspaper distribution · newspaper home delivery · Newspaper marketing · Newspapers

Who’s next to have a crack at sorting out News Corp’s Australian newspapers?

August 10th, 2013 · 7 Comments

Change agent Kim Williams ‘resigned’ from running News Corp. in Australia yesterday. He’s been replaced by the former Chairman of the Herald & Weekly Times Julian Clarke in a move many commentators label seat warming for a longer term leader – some are speculating about Lachlan Murdoch for the role. Williams’ resignation is evidence of […]

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Tags: Newsagency challenges · Newsagency opportunities · Newsagent representation · Newspaper distribution · newspaper home delivery · Newspapers

Just read: Killing Fairfax

July 29th, 2013 · 17 Comments

Killing Fairfax is an excellent read, I couldn’t put it down over the last couple of days. Beyond telling the story of how successive leaders of the once giant media company missed online opportunities, the book takes us deep into Australian media family rivalries thanks to excellent on the record sources. Newsagents wondering about the […]

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Tags: Media disruption · Media regulation · Newsagency · Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities · Newspaper distribution · newspaper home delivery · Newspapers

Newspaper frequency changes don’t work says expert

July 10th, 2013 · No Comments

Writing at Editor & Publisher, John K Hartman, professor of journalism at Central Michigan University,  says that frequency reductions for daily newspapers do not work.  This is interesting because of the speculation as to what is next for some Australian daily newspapers. I am sure people in newspaper publishing companies here are looking at what has […]

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Tags: Newspaper distribution · newspaper home delivery · Newspapers

Where is the newspaper stand in your newsagency?

June 21st, 2013 · 7 Comments

We do not have a traditional newspaper stand in any of my newsagencies. Newspapers located on retail shelving in the rear third of the store. I was in a newsagency earlier this week where they had the old newspaper publisher mandated stand at the front of the shop, stacked with newspapers. While this space is […]

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Tags: Newsagency management · Newsagency opportunities · Newspaper distribution · Newspapers

Newspaper publishers cutting circulation jobs?

June 12th, 2013 · 6 Comments

I have heard from several newsagents of more redundancies at Fairfax and News businesses – in the circulation area, the part of a publishing business that deals with newsagents the most.  One report has the entire circulation department of one News Limited capital city operation being closed with responsibility transferring to Sydney. Yesterday, Seven West […]

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Tags: Newspaper distribution · Newspapers

Queensland newsagents upset at change to News Limited terms

May 29th, 2013 · 41 Comments

Queensland newsagents, still reeling from the impact of the suspended/cancelled T2020 newspaper distribution reorganisation, were shocked to be advised last week by News that they will be transferring from 30 day accounts to 7 day accounts. With their marketplace particularly challenged, as identified by News Limited itself, the significant change in trading terms puts more […]

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Tags: Newspaper distribution · newspaper home delivery

Is Fairfax against newsagents who pursue more efficient newspaper home delivery?

May 28th, 2013 · 8 Comments

For years, Fairfax has taken a back seat on many issues relating to newspaper distribution and home delivery. Through then on/off T2020 discussions, fairfax has publicly said that they will most likely follow the News Limited lead. Recent events suggest that Fairfax is no longer taking a back seat. Indeed, the company appears to have […]

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Tags: Newsagency challenges · Newspaper distribution · newspaper home delivery · Newspapers

Update on the News Limited move on pricing in some parts of SA

May 17th, 2013 · 19 Comments

News Limited approached me earlier this week following my post about their imposition of a new freight charge in some parts of South Australia. They provided a press release / statement on their position. I did not publish it here as it did not add to the situation and I didn’t want to put their […]

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Tags: Newspaper distribution · newspaper home delivery · Newspapers

Disconnect between newspaper publishers and retail newsagents

May 6th, 2013 · 2 Comments

The frustration among some retail only newsagents re the price rise from News Limited on Saturday could have been avoided has the company established direct communication with these retailers. Without geting in the way of the day to day distribution relationship between distribution newsagents and retail newsagents, a publisher / retailer relationship could help the […]

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Tags: Newspaper distribution · Newspapers