Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Newspaper distribution'

Why newsagents should not resist providing News Corp. sales data through XchangeIT

June 10th, 2015 · 3 Comments

I am aware of some newsagents refusing to provide News Corp. with sales data through XchangeIT. The provision of this data is one reason for News now using XchangeIT to send supply files to newsagents. Unlike some magazine publishers, News wants to reduce the paper wastage of returns – saving them money as well as newsagents […]

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Tags: Ethics · Newsagency management · Newspaper distribution · newspaper home delivery · Newspaper marketing · Newspapers · Social responsibility

News Corp. in shopping malls chasing your customers

May 18th, 2015 · 10 Comments

This photo shows a News Corp. promotion in Chermside Shopping Centre (Queensland) pitching its rewards club offering online access to several sites plus home delivery on the newspaper on the weekend. 7 likes

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Tags: Media disruption · Newspaper distribution

Distribution newsagents given a delivery fee increase by News Corp.

February 27th, 2015 · 28 Comments

News Corp. has advised distribution newsagents in QLD of the results of its annual distribution fee review. While not probably as much as some were hoping for, any increase is better than nothing. Some said that the structure of the fees is a problem, and that distribution newsagents are not keeping up. In the announcement, News made […]

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Tags: Newspaper distribution · newspaper home delivery

Thinning newspapers not unwrapping as well as newspapers from years ago

February 19th, 2015 · 16 Comments

With page counts in newspapers down from years ago when plastic wrap for home delivered newspapers was introduced, the product experience for readers today, on particularly thin newspaper days, is not ideal. On Tuesday I saw this first-hand in a customer location. There on an unrelated matter, when they found out I owned a newsagency […]

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Tags: Newspaper distribution · newspaper home delivery · Newspapers

To newspaper publishers who want to know how to sell more newspapers

February 7th, 2015 · 9 Comments

To newspaper publishers who ask how can we help retail newsagents sell more newspapers I say stop using us to switch our customers away from our businesses. The deal stuck on the front page of The Age today is a good and frustrating example. While I understand the role of discount home deliveries in the […]

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Tags: Newspaper distribution · newspaper home delivery · newspaper masthead desecration · Newspapers

Coles and News Corp. agree on newspaper returns processing changes

February 6th, 2015 · 4 Comments

Distribution newsagents in Queensland have been advised by News Corp. of changes to the processing and handling of News Corp. newspaper returns. An outside party has been contracted to handle returns processing from the physical to the data aspects. The change is significant as it contracts out work previously done by owls and newsagents to […]

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Tags: Newsagency management · Newspaper distribution · Newspapers

How can distribution newsagents create a more viable future?

January 14th, 2015 · 3 Comments

Years ago there was discussion about distribution newsagents using their infrastructure to deliver other ietms and thereby get more value from their capital investment. Not many have gone down that road. Some have consolidated and I regularly hear that camp is not happy. The challenge facing distribution newsagents of what to do to drive business […]

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Tags: Newsagency challenges · Newsagency management · Newspaper distribution · Newspapers

The case for newsagents newsagents receiving more margin from magazines

January 12th, 2015 · 14 Comments

Australian retail newsagents is a direct account with magazine distributors make 25% of the cover price of a magazine. Distribution newsagents make 25% and have to share that with retailers they supply. The share they make can range from 12.5% to as high as 5% depending on terms negotiated. Newsagents want more than 25%. While some […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation · Newsagent suppliers · Newspaper distribution · Newspapers · Social responsibility

One for distribution newsagents

November 12th, 2014 · 2 Comments

Australian distribution newsagents are certain to find this UK comment site interesting. 2 likes

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Tags: Newspaper distribution

News Corp. should check before it tweets

November 5th, 2014 · 3 Comments

I was pleased but concerned to see News Corp. promoting newsagents with its tweet this Sunday gone promoting the free tote bag in support of Shop Small, the American Express promotion: FREE tote bag with the paper at metro newsagents today. Support the locals. My first concern related to the Amex connection. Amex is not small […]

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Tags: Newspaper distribution · Newspapers

Newsagents concerned about another News Corp. supermarket deal offering free newspapers

August 15th, 2014 · 1 Comment

News Corp. has announced a 30 day campaign at Ritchies supermarkets offering a free newspapers to customers who reach a minimum spend. News ran a similar promotion recently that resulted in one supermarket I heard of giving the Herald Sun away to any who wanted – without requiring a minimum spend. I can’t see how such customers […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers

How is your Fairfax customer service?

July 12th, 2014 · 5 Comments

I have heard from several newsagents this week of poor to non existent customer service from Fairfax regarding supply issues. If newsagents are not getting responses and assistance from fairfax to queries regarding selling their product then how bas is it for customers calling about a single copy? What’s been your fairfax customer service experience? […]

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Tags: Customer Service · Newsagent suppliers · Newspaper distribution · Newspapers

News Corp. pushes newspaper shoppers to supermarkets while ignoring newsagents

July 9th, 2014 · 5 Comments

News Corp. yesterday advised newsagents in Victoria of a deal with Ritchies supermarkets where Ritchies get a free Herald Sun if they spend more than $30 in Ritchies. It frustrates me that News Corp. does deals like this and others with supermarkets yet they ignore retail newsagents. Two years ago the company made considerable noise […]

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Tags: Ethics · Media disruption · Newsagency challenges · Newspaper distribution · Newspaper marketing · Newspapers · Social responsibility

Rough start for changes in printing The Age

May 19th, 2014 · 7 Comments

The switch in printing location for The Age has made for late deliveries and this is causing some challenges for distribution and retail newsagents. I have heard from a couple of retail newsagents who have been told they have to go pick up The Age because it arrived too late for them to deliver. It arrived […]

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Tags: Newspaper distribution · Newspapers

Urgent: Industrial action at The Age

May 7th, 2014 · 3 Comments

Here is a message VANA has asked me to publish: VANA has been informed this afternoon of an Industrial dispute at The Age (Wednesday 7th May). Fairfax Media Management has informed VANA of the following: Fairfax have enacted their contingency plans and are taking every step possible to minimize disruption to newsagents and deliver as […]

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Tags: Newspaper distribution · Newspapers

Newsagents nervous about digital and print newspaper offers

May 6th, 2014 · 6 Comments

I heard from several newsagents yesterday concerned about the promotion of a digital and print offer that appears to be targeting digital seven days and print two days a week. We will have three key membership options; digital plus weekend newspaper delivery, digital plus 7 day newspaper delivery or digital-only membership. The best value package […]

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Tags: Newsagency challenges · Newspaper distribution · newspaper home delivery · Newspapers

Adelaide Advertiser hard to find in Adelaide

April 23rd, 2014 · 2 Comments

Several newsagents contacted me yesterday saying that cuts in circulation by the publisher saw them sell out of the Adelaide Advertiser before lunchtime. Too often, we hear of situations where newsagents advise what they need and publishers, in their wisdom, disagree and sales are lost as a result. 5 likes

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Tags: Newspaper distribution · Newspapers · Ugh!

Distribution newsagents miss out on News Corp cover price increase

March 14th, 2014 · 21 Comments

Distribution newsagents are voicing frustration that the price increases for News Corp. newspaper titles are not resulting in an increase in the fees they are paid. While News Corp will say they addressed this in their restructuring of fees last year, any reasonable assessment will challenge this. Last year’s fee increases did not catch up […]

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Tags: Newspaper distribution · newspaper home delivery

News Corp. is allocating Labour Day newspaper supplies based on Australia Day!

March 8th, 2014 · 3 Comments

Distribution newsagents have told me to be ready for sell-outs on Monday – Labour Day everywhere except for NSW and QLD – as those managing circulation nationally for News Corp. have set supply numbers based on Australia Day this year. Yes, seriously! Newsagents who have sought to change their Labour Day 2014 figures based on […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers · Ugh!

News Corp apologises over Mr Men promotion

March 8th, 2014 · 1 Comment

News Corp’s Herald & Weekly Times division issued an apology to newsagents about returns issues with the Mr Men books. It appears the company’s software platform will not allow returns to be done the way the company intended. They have requested manual returns in a letter to distribution newsagents. While News Corp has excuses for […]

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Tags: Newspaper distribution · Newspapers

Double-digit decline in newspaper circulation

February 14th, 2014 · 9 Comments

Capital city newspapers around Australia experienced double-digit declines in circulation in the October to december 2013 compared to 2012. The Advertiser, The Mercury and The West Australian are the only exceptions. the 17% decline for The Age and 16.6% decline for the SMH continue an awful trend for these titles. The declines of 12% for […]

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Tags: Newspaper distribution · Newspapers

Distribution newsagents should get ready now for bumper editions

December 16th, 2013 · 15 Comments

With bumper edition out already from Fairfax, distribution newsagents should ensure they are ready with their computer systems setup to handle these. Leaving it to the last minute can lead to mistakes. 7 likes

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Tags: Newspaper distribution · newspaper home delivery

News Corp. supply cutback hits Victorian newsagents

November 4th, 2013 · 11 Comments

Victorian newsagents have been hit with newspaper supply cuts from News Corp. as the company seeks to reduce returns volume. As a consequence, many newsagents have been without the Herald Sun and The Australian from mid morning. Getting extra stock that day has been as impossible as setting a requirred supply quantity according to newsagents […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers

News delays iServices implementation for SA

November 3rd, 2013 · 16 Comments

News Corp. is delaying the introduction of DTI Circulation – its national circulation and subscriptions system which is already in place across New South Wales, Victoria, Queensland, Tasmania and the Northern Territory. No reason has been given for the delay in SA. News has advised that the WA implementation will be undertaken later this month. 5 […]

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Tags: newsagent software · Newspaper distribution · newspaper home delivery

I don’t want to promote newspaper subscriptions

September 26th, 2013 · No Comments

I wasn’t surprised to see the newsagent ripping off the home delivery stickers from the masthead of The Australian newspaper yesterday. As a retail-only newsagency the business makes nothing from migrating a customer from over the counter to home delivery so why promote it on product they sell? While there could be an argument that […]

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Tags: Newspaper distribution · newspaper masthead desecration