Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'retail'

Pie Face a timely reminder about the importance of a healthy core

November 27th, 2014 · No Comments

The appointment of Administrators to the Pie Face retail chain is disappointing for a high-profile Aussie retail start up. It’s never good reading about a retail group in such trouble. News reports this week have gone into some detail about challenges for the business that led to the owners bringing in the Administrators. The stories […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · retail

A timely reminder about discount policy

November 24th, 2014 · No Comments

There are some newsagents currently running an ink sale where the sale prices are their regular prices. It’s not a sale. The discount claim is a breach since the ‘discounted’ prices are the everyday prices of the newsagents involved. The Age today has an article about this behaviour of retailers advertising things being on sale or […]

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Tags: retail

See, promoting at the counter works!

November 24th, 2014 · No Comments

Last Friday I wrote about the placement of this Hallmark Christmas snow globe at the counter and how lighting three globes up made it more noticeable. One customer purchased three, others purchased singles. Showing how a product works at the counter pays off. Yes, we can grow sales in our newsagencies by being smart and […]

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Tags: retail · Tactical display

Make shopping easier and sales increase in the newsagency

November 11th, 2014 · No Comments

By placing loose soap we sell in an organza bag with a product tag inside has driven excellent sales growth for us. It also streamlined selling at the counter, shifting the packaging work from the counter during a sale to the shop floor during quite times. I think the sales boost has come from shoppers […]

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Tags: retail · visual merchandising

Basic retail advice: if you have a front window in your newsagency use it to attract shoppers into your shop

November 4th, 2014 · No Comments

In you have a front window to your newsagency use it as a window and not as the back wall of a storage cupboard as one newsagency I saw recently does. The photo shows what you see from the outside of the shop looking in. There is no appeal to people walking past the window of […]

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Tags: Management tip · marketing · marketing tip · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · retail

Thanks dad! That’s twenty-nine I’ve got now

November 3rd, 2014 · No Comments

The young girl was giving her dad a hug as she said this right after purchasing another Beanie Boo on Saturday morning. Thanks Dad! That’s twenty-nine I’ve got now. While she was a joy to see, it was more moving to see the Dad’s smile. After completing the purchase they stood at the display talking about […]

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Tags: retail

Terrific Woolworths Halloween engagement

October 31st, 2014 · No Comments

A colleague sent me this photo of Halloween in a Woolworths supermarket in regional NSW. I like that they have created something for shoppers to step into and through. This approach works well for Halloween – it’s an interactive season. 2 likes

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Tags: retail · visual merchandising

Stunning retail #4

October 24th, 2014 · No Comments

See how this retailer in a mall in Guangzhou, China has used a tree to bring the outdoors inside and make their shop more appealing. This mall is completely underground. There is no natural light. Space is tight. Click on the image, see the detail. 3 likes

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Tags: retail · visual merchandising

Stunning retail #3

October 24th, 2014 · No Comments

Check out the shop front created from old coat hangers that I saw in Guangzhou, China earlier this week. In a mall with more than 1,000 retail outlet, gaining shopper attention is challenging. This stands out for their different shop front and clever use of hangers. 3 likes

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Tags: retail · visual merchandising

Stunning retail #2

October 24th, 2014 · No Comments

This retailer in Guangzhou, China sells cheap home brand products. Prices are a third of similar items elsewhere. The shop fit, layout and store operations reflect quality. You only notice low prices when you look at specific items. This is a smart way to sell on price. 3 likes

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Tags: retail · visual merchandising

Stunning retail #1

October 24th, 2014 · No Comments

fang suo commune in Guangzhou, China is a stunning retail business. It’s a bookshop, magazine shop, gift shop, stationery shop, clothes shop and coffee shop. Oh, and it’s an art gallery – all in the one large open space in a premium shopping mall. It was quiet, even at the sales counter. The product mix […]

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Tags: retail · visual merchandising

A different approach to plush

October 14th, 2014 · 1 Comment

I was surprised to see this Ugly Doll stand on a shop floor Monday. Maybe I am being obesely sensitive but this stand and the product name feel like a negative message to me. The Ugly Doll name alone calls out a difference which I think is unhelpful. But maybe the pitch has worked because I noticed it. […]

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Tags: Optimism · retail · Social responsibility

This is a cool way to cap an aisle

October 11th, 2014 · No Comments

I love this aisle cap at one of the WH Smith outlets I visited this week. It’s  eye-catching and informative – drawing attention to the stock. I like the angle as it is more inviting to enter the aisle than a straight facing usual aisle end that we see in many newsagencies in Australia. This […]

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Tags: Newsagency management · retail · visual merchandising

Terrific looking Zoodle store from WH Smith in Manchester

October 9th, 2014 · No Comments

The Zoodle store at Manchester Airport looks terrific. It stands out from the crowd. Looking at the model in detail, I am impressed with their leveraging of brands such as Disney, Peppa Pig, Where’s Wally and Thomas the Tank Engine. Look at the bullhead – stunning. Zoodle encourages kids to read books and play with […]

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Tags: retail

Standing out in the crowded macaron space

October 6th, 2014 · No Comments

Macarons are everywhere these days. These once hard to find tasty treats are being sold in many different businesses. This is why I liked the retailer I saw in London yesterday – they created a retail space that made the product the hero, that made their macarons have a sense of difference over the macarons you […]

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Tags: retail · visual merchandising

Think before you place product in retail

September 30th, 2014 · No Comments

Product adjacencies are vital in retail. Get it right and you can drive excellent incremental business. In addition to ensuring that products placed next to each other speak to the same shopper, you need to ensure that the products are safe or at least feel safe together. That’s not the case with this placement of […]

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Tags: retail · Tactical display · visual merchandising

The mixed message of fees and rewards

September 26th, 2014 · 13 Comments

In a retail business earlier this week I was offered a discount of $5.00 off my next purchase and subject to a charge of 3% for using a credit card for payment. My purchase was $165.00 as it happens. the credit card surcharge was $4.95. The discount off my next purchase was funded by the […]

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Tags: Newsagency management · retail

I like to see kids on the floor admiring our range of Beanie Kids

September 23rd, 2014 · No Comments

Some collectors of Beanie Kids like to take their time looking at what we have and we encourage it. Even though space is limited in the shop, we are happy to see someone so devoted that they are kneeling or sitting in front of the stand looking at each Beanie Kid in the extensive range. […]

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Tags: Gifts · retail

How new owners trashed a retail business in two months and look set to lose money

September 22nd, 2014 · 2 Comments

There is a cafe near my office that grew in popularity from opening several years ago. The food range was excellent, the quality high, the service friendly and the coffee good. Three months ago, the business changed hands. The new owners replaced the staff, changed the food range dropped the food quality and demonstrated little […]

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Tags: buying a newsagency · Customer Service · Newsagency management · newsagency marketing · newsagency of the future · retail

Presentation is everything in retail

August 16th, 2014 · No Comments

I love this display of fresh fruit in front of the sandwich bar at a cafe I was in earlier this week. It’s different to a usual sandwich display. Take the fruit away and you have a sandwich display. Add the fruit and your attention is grabbed by colour and freshness. This terrific example of retail […]

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Tags: retail · visual merchandising

The front of the newsagency this weekend

August 10th, 2014 · No Comments

This photo shows half of the front of the newsagents as it is set for this weekend. On the left we have part of our Father’s day card range for early shoppers, next is sand that attracts kids and parents, next is the new line of scarves that started selling when we put them out […]

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Tags: Newsagency management · newsagency marketing · retail

Information can be more valuable than a discount

August 5th, 2014 · 2 Comments

Information is key to being able to sell products. Indeed, information can help us generate more money in the bank than a discount off invoice when purchasing a product. By that I mean: a discount is only valuable when you sell an item and information is what can help you sell an item. Take this […]

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Tags: Gifts · retail

Terrific use of the ceiling in a retail store

July 29th, 2014 · No Comments

Check out how one retailer I visited recently is embracing the ceiling with the wallpaper going up the walls and onto the ceiling. The book theme is perfect for as they also sell books. The books on the ceiling help give you an impression that you are shoe where special, somewhere different to out there. […]

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Tags: Newsagency management · retail · visual merchandising

Embracing the shop door

July 29th, 2014 · 2 Comments

I love the way one retailer has embraced the door at the back of the shop I saw in Auckland on Sunday. Take a look at the photo. The staircase is a photo on the door. What makes it work is the placement of greenery around the door. Brilliant. I didn’t notice the door until someone […]

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Tags: retail

Newsagents: beware any who claim they can get you a better lease deal

July 19th, 2014 · 1 Comment

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw […]

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Tags: Ethics · Management tip · moving shop · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility