Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'retail'

Secondary location driving adult colouring sales in the newsagency

August 31st, 2015 · No Comments

While the display of adult colouring art therapy titles at the front of the shop attract shoppers from the busy mall, this second location half-way into the shop and near the card department is driving excellent sales. The table in the photo is placed in front of the main magazine aisle. It has been placed […]

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Tags: retail · Tactical display

Understanding gluten intolerant customers

August 28th, 2015 · No Comments

I was reminded success in retail can come from better understanding your customers last week at a a breakfast buffet where they had a separate toaster for toasting gluten free bread. I asked someone using this  about the need for a separate toaster and discovered even a crumb from bread with gluten can be harmful . This […]

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Tags: Newsagency management · Newsagency opportunities · retail

Changes in Darrell Lea Dad’s Bags

August 12th, 2015 · 2 Comments

Darrell Lea Dad’s Bags aren’t open like they used to be. In the bag all the goodies are in a sealed plastic bag. I’ve not had darrell Lea for a few years but I recall customers used to like checking the items in the bags. Not they have to pull out the plastic bag. I […]

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Tags: retail

An inspiring retail story from a toy shop in New Delhi

June 30th, 2015 · No Comments

3 likes

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Tags: Optimism · retail

EB Games shows how to be consistent

June 23rd, 2015 · No Comments

Further to my post about the eye catching sale being run at EB Games at Knox, check out the equally eye catching sale I saw at their Queen Street Auckland store yesterday. The two photos speak to the terrific consistency of execution by EB Games outlets. This is the way to leverage your retail brand. 1 […]

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Tags: marketing · marketing tip · retail · visual merchandising

Cheap Coles plush disrespects AFL brand

May 29th, 2015 · 1 Comment

AFL plush items at Coles supermarkets disrespect the AFL brand in my view. The products feel dreadful. I wonder if this is why Coles still has stock. My experience is when it comes to AFL product shoppers want quality as the quality speaks to their feelings for their team. This plush, in my view, is not quality. […]

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Tags: retail

How to close a shop and bring the community with you

May 28th, 2015 · No Comments

The Thomas Dux supermarket near where I live is closing and for two weeks they have had this sign in the front window. I like the advance notice they provided, the photo of the team and the invitation to visit the team members at other Thomas Dux locations. Kudos to whoever is responsible for this messaging. […]

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Tags: retail

Disrupting foot traffic can get your retail business noticed

May 23rd, 2015 · No Comments

Walking through the city the other day I stopped to look inside this shop with a bike and fresh produce parked at the front door. I stopped because a bike like this with produce was out of place in the middle of a busy city. Inside was a coffee shop. The  bike and fresh produce offered […]

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Tags: marketing · retail · visual merchandising

How can Coles and Officeworks defend this price difference?

May 19th, 2015 · 1 Comment

I purchased some plastic ponchos from Officeworks for 69 cents.  A couple of days later I noticed very similar ponchos at a Coles supermarket priced at $4.00 each. I can’t figure out the reason for such a price difference. Coles and Officeworks are owned by the same company. 3 likes

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Tags: Competition · retail

Cool use of projection bring excitement to retail

April 16th, 2015 · No Comments

In a retail store a couple of days ago where they projected onto walls to create a funky vibe. With projector prices at an all time low, wall projections an easy way bring a ver different vibe to a shop … and then change it at the push of a button. I could see this […]

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Tags: retail

#1 of five provocative suggestions to challenge how you view and manage your retail newsagency

March 16th, 2015 · 1 Comment

This week I will publish five deliberately provocative suggestions on aspects of retail newsagency management and operation. My goal is to challenge newsagents and their suppliers to break free from the past and engage in more present day retail Suggestion #1: remove all magazine posters. Magazine sales have been declining between 5% and 9% year […]

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Tags: magazines · marketing · marketing tip · Newsagency challenges · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · retail · visual merchandising

Inspiration for retail employees

March 9th, 2015 · No Comments

I found this quote at the Vox news site and felt it relevant for retail newsagents and their employees. Some days are tough – hopefully, this quote can help with those tough days. 6 likes

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Tags: retail

Easter Sunday penalty rates for Victoria

February 17th, 2015 · 2 Comments

The Victorian government has announced that Easter Sunday will be declared a public holiday to provide for an increase in pay for people working that day. Sunday penalty rates are already excellent, there is no need for the government to force business owners to spend more money getting people to work when they want to […]

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Tags: retail

What small business can learn from #libspill

February 8th, 2015 · 2 Comments

For all their talk about leadership, politicians rarely demonstrate this trait. Instead, they focus selfishly on themselves ahead of the needs of those they claim to serve. This focus on self preservation is evident in Australia this weekend in the lead up to the vote on the spilling of leadership position of the parliamentary Liberal party. […]

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Tags: Ethics · Leadership · Newsagency management · retail

3D gaining traction in retail

January 23rd, 2015 · No Comments

One of the shops I got to see in New York last week was 3D printing outfit Makerbot. On the back wall you can see 9 3D printers. Elsewhere in the shop they have items for sale that they have ‘printed’. While I’ve written about this previously, I am revisiting it today as I think […]

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Tags: retail

Some retailers benefit from the heatwave

January 3rd, 2015 · 2 Comments

While many in Australia fight to protect their homes and communities from bushfires today, it feels inappropriate to benefit from the surge in sales as a result of people flocking to shopping centres to escape the heat. That’s what is happening though. Today will be a much busies than usual first sSaturday of the new […]

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Tags: retail

Product adjacency mistakes

December 30th, 2014 · No Comments

I am guessing whoever decided to put the kids face paint with condoms was not following  head office mandated plan-a-gram in the 7 Eleven where I took the photo. Space is a challenge in a small footprint store. Also, sometimes you put a product somewhere to get it out thinking that you will come back to it […]

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Tags: retail

What?! No coffee

December 24th, 2014 · 9 Comments

Europeans are used to towns closing down for summer and plenty in China are used to it too when factories and businesses close for Chinese New Year. But I don’t get why my favourite coffee shop is closed today and for the next couple of weeks. It’s a competitive world with other coffee shop options […]

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Tags: retail

People really do buy anything at Christmas

December 23rd, 2014 · No Comments

I didn’t expect the Santa shopping bags to work for us but they have – in yet another reminder that I am not my customer. One lady bought one on the weekend because she had to have it to get into the Christmas shopping spirit. Successful retail is about having the right products in the […]

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Tags: retail

A discount voucher from a billboard

December 23rd, 2014 · No Comments

The Priceline billboard in Pitt Street Mall offered a voucher if I pressed the button – so I did. Spend $50 and get $10 off. It’s a clever use of the billboard but old school compared to interactive billboards in some European and Asian countries where offers are tailored to the person in front of […]

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Tags: retail

GAP discounts 40% just before Christmas

December 23rd, 2014 · No Comments

Further to my post on the weekend about not discounting before you need to, I was surprised to see GAP is Sydney yesterday offering 40% off everything in store. While they control the entire supply chain of what they sell, the 40% off sign suggested to me that they’re having a soft Christmas. They’re smart […]

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Tags: retail

The things customers say: My mum is an idiot

December 22nd, 2014 · 1 Comment

In the newsagency on Saturday a guy in his early thirties was speaking into a Chatter Santa saying over and over my Mum is an idiot. Chatter Santa was repeating it back to him, over and over. I heard this from behind me and looked around to see what’s what. His mum was standing next to […]

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Tags: retail

Sunday newsagency management tip: don’t discount before you need to

December 21st, 2014 · No Comments

A card shop near my newsagency yesterday had Hallmark boxed Christmas cards at 50% off. They are the only shop of seven or eight in the shopping centre with Hallmark cards boxed Christmas cards discounted. Others with discounted Christmas cards are the $2 and similar shops with unbranded product. We will not discount Christmas cards until Boxing Day. Sales […]

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Tags: Management tip · Newsagency challenges · Newsagency management · Newsagency opportunities · retail

Finding shopping lists: getting to see what shoppers are looking for

December 20th, 2014 · No Comments

I found this shopping list note on the shop floor the other day and loved the opportunity to see what one shopper was looking for and where they are looking. Take a look under Gift Shops. We have an excellent range of coffee mugs and plenty of teacher things. I didn’t see who dropped the note. I […]

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Tags: retail

Matthew dumped: making up stories about abandoned products

December 19th, 2014 · No Comments

We all see it in our shops, the product left abandoned far away from its usual location. Usually, it is a common product, nothing particularly noticeable. Sometimes, it is a personal product – and I wonder whether there is a back story to it being abandoned. On the weekend I found a personalised Christmas bauble, for […]

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Tags: retail