Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'retail leases'

How a retailer had their business ‘stolen’ from them by a franchise promoter who said they can get a better lease deal

November 24th, 2015 · 3 Comments

I was contacted a few weeks ago by a retail business owner who wanted to tell their story about how they had their business “stolen” from them. Their lease was close to being up and the head of a franchise group happened to walk in one day for a chat about business. Thinking he was […]

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Tags: Ethics · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

AFR story on retail tenancy incomplete

October 29th, 2014 · No Comments

The AFR story yesterday on specialty stores recording 2.8% year on year revenue growth in shopping centres in Australia is incomplete as it did not record that these stores have been hit with at least 5% year on year rent increases as agreed in their leases. Newsagencies are included in the speciality store cohort. Given […]

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Tags: Newsagency management · retail leases · Retail tenancy

Newsagents: beware any who claim they can get you a better lease deal

July 19th, 2014 · 1 Comment

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw […]

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Tags: Ethics · Management tip · moving shop · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

A Kennys Cardiology outlet closed by the landlord

July 9th, 2014 · No Comments

The landlord moved and locked out the Kennys Cardiology operator at Robina Town Centre last week. The notice stuck to the shutter names the company holding the lease – a Kennys head office company as I understand it. There can be all sorts of reasons for landlords locking people out. Sometimes it is part of […]

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Tags: retail leases · Retail tenancy

American shopping malls a dying breed

June 26th, 2014 · 6 Comments

More and more reports are coming out of the US about shopping malls that are closing and being abandoned. What’s interesting is that it’s mall based shopping that is challenged and not shopping itself. The New Yorker has an interesting report quoting Rick Caruso, CEO of the company with malls delivering best-practice per square metre […]

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Tags: retail · retail leases

Micro retail tenancies a retail trend for the newsagency?

February 6th, 2014 · 1 Comment

Retail is changing in many ways and quickly. With  space costing more, landlords and retailers are looking for new models to through which to drive value. We are seeing more smaller shops open than ever before. Years ago there was a trend for large newsagencies – 300, 400, 500 square metres with coffee shops and […]

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Tags: newsagency of the future · Newsagency opportunities · retail · retail leases · Retail tenancy

Westfield mistakes ruin marketing promotion and blocks foot traffic – and offers no assistance

December 9th, 2013 · 10 Comments

I loved the idea of Super Saturday pitched by Westfield to tenants at Westfield Knox City. We completed the form indicating we would offer 25% off all gifts except plush and Christmas. We did this to be an active participant in a whole of centre sale that they would promote through a catalogue and other […]

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Tags: retail leases · Retail tenancy · Ugh!

Negotiating a high street lease with the landlord

November 27th, 2013 · 7 Comments

I have recently negotiated a lease extension with the landlord for a high street retail business I own and share the story here. I nominated that I wanted to take up the extension permitted in the current lease. This triggered a market review opportunity for them which they embraced. The landlord engaged a single local […]

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Tags: Newsagency challenges · Newsagency management · retail · retail leases

Newsagents in the news on shop lease

May 18th, 2013 · 9 Comments

Check out the story in The Morning Bulletin in Rockhampton about the closure of two newsagencies.  It’s a reminder of the importance of getting rent right from the outset and not agreeing to lease unless you are 100% happy. I have recently walked away from two new lease opportunities because the terms were not what […]

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Tags: Newsagency challenges · Newsagency management · Newsagency opportunities · retail leases

Retail should close all Anzac Day

April 25th, 2013 · 34 Comments

Anzac Day is like Australia Day. Aussies like to be home, at the pub or enjoying outdoors at a BBQ. Most of them don’t want to be shopping. Those of us in a major shopping centre don’t have the luxury of choosing to not open. It’s expensive and usually loss-making.  Politicians supporting families would declare […]

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Tags: retail · retail leases · Retail tenancy

Beware offers of lease negotiation help

December 10th, 2012 · No Comments

A range of people and organisations offer to help newsagents with lease negotiation. I urge newsagents to do their research before signing on with any party making such an offer. Ask for recent references and do your own research. One newsagent recently found that the party they were paying to represent them was negotiating for […]

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Tags: Ethics · retail leases · Retail tenancy · Social responsibility

Be careful about newsagency lease advice

August 7th, 2012 · No Comments

I was talking with a newsagent last week who made some business decisions based on the offer of free lease negotiation assistance.  The lease advice assistance did not work out and the business has been lost. Negotiating a lease is tough.  It requires a professional fact-based approach with accurate business data at the core. Since […]

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Tags: retail leases

A change from some shopping centre landlords

May 9th, 2012 · 6 Comments

I have noticed a change in lease terms being offered to newsagents in shopping centres by some landlords. A couple of landlords who were being inflexible on rent are now offering at a more competitive rate. Their approach suggests to me that they better understand the typical newsagency operation and have now factored this into […]

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Tags: retail leases · Retail tenancy

Negotiating with your retail tenancy landlord

May 4th, 2012 · 8 Comments

I am often asked by newsagents for assistance with landlord negotiations.  While I am not a lease negotiator, I have negotiated my own leases as well as revised leases to reflect changed market conditions. I’m happy to share my thoughts with newsagents on why I have done and the goals I pursue so they can […]

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Tags: Newsagency management · retail leases · Retail tenancy

Another newsagency walks from shopping centre tenancy

December 15th, 2011 · 6 Comments

Following the refusal by the landlord to renegotiate on rent, another newsagent has walked from their major shopping centre tenancy.  They left behind a shop-fit which was just three years old.  The landlord, following a tradition which emerged in 2011, then negotiated new terms with another party to operate a newsagency in the tenancy. While […]

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Tags: Newsagency challenges · Newsagency management · retail leases · Retail tenancy

A good shopping centre landlord story

November 26th, 2011 · No Comments

Kudos to AMP for their promotion of a couple of products from one of my newsagencies in their Christmas catalogue for Knox City Shopping Centre.  It’s good to be promoted in this way along with other retailers, including majors.  Besides the sales bump the marketing will bring is the benefit of raising awareness of our […]

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Tags: newsagency marketing · retail leases · Retail tenancy

Another newsagent walks away from a shopping centre

November 17th, 2011 · 65 Comments

Another newsagent in  Melbourne walked away from their shopping centre tenancy last week.  He dropped the keys off at Centre Management and left the building mid lease.  The shop was relatively full of stock. While there is no doubt that newsagents in shopping centres face extraordinary challenges, walking away is not an answer.  There are […]

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Tags: retail leases · Retail tenancy

Maybe we should consider petitions to help with landlord challenges

October 28th, 2011 · 3 Comments

Reading the story about the rent challenges facing independent book retailer St Mark’s Bookshop in New York made we wonder whether we should try their approach of having customers sign a petition of support. While major landlords the world over have shown a reluctance to listen to anything, a petition may help in our situation […]

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Tags: Customer Service · Newsagency challenges · retail leases · Retail tenancy

Another newsagent walks from a shopping centre

October 25th, 2011 · 10 Comments

This is becoming an almost weekly occurrence:  Another newsagent has decided to walk from their retail business in a relatively major shopping centre rather than pay a 10% increase in rent and fund the landlord required shop fit. Some landlords are happy to accept this, and see families lose the businesses they have built up, […]

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Tags: Newsagency management · retail · retail leases · Retail tenancy

Keeping your landlord in the loop

October 10th, 2011 · 3 Comments

If you are tenant, in a shopping centre or not, it is vital that you keep your landlord appraised on what you re doing as a retailer which adds value to their centre. Shopping Centre landlords are especially selfish and only care about the value of their property. This is why it is essential that […]

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Tags: Newsagency management · retail leases · Retail tenancy

Focus on gouging by landlords

September 20th, 2011 · 8 Comments

It’s terrific to see Mark McInnes speaking out about gouging by landlords as reported by The Age today.  Landlords are killing the Australian newsagency with their current 5% rent increase for a channel where the price of much of what we sell is outside our control.  See what I said about this a few weeks […]

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Tags: retail · retail leases

Any newsagents out there had experience with QCAT on a retail lease dispute?

September 7th, 2011 · 2 Comments

I’d be interested in hearing from any newsagents in Queensland who have taken a tenancy dispute to QCAT recently.  I have experience with the Office of the Small Business Commissioner and VCAT in Victoria for these matters and I want to compare the process to that available in Queensland.  Click here to find our about […]

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Tags: retail leases

A newsagent faces the loss of his business over a 35% rent hike

August 25th, 2011 · 4 Comments

Following my post a couple of days ago about the 5% annual rent increase faced by most newsagents in shopping centres comes the news that a newsagent of at least 20 years standing is facing the loss of his business because he will not agree to the landlord’s offer of a new lease at a […]

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Tags: retail leases

Landlords facilitate in your face competition

August 24th, 2011 · 1 Comment

Check out the placement of an outpost which confronted the team at one of my newsagencies when they came into work on Monday. A toy and book outpost by a fly-in fly-out tenant – in the shopping mall, right in front of our business which happens to have a toy and book offer at the […]

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Tags: retail leases · Ugh!

Is your newsagency lease at risk?

May 26th, 2011 · 39 Comments

Imagine that you have a year to go on your shopping centre newsagency lease, that you want to continue in a business you have successfully operated for the last, say, eleven years and that you have been a good tenant – paying on time, participating in promotions and running a professional shop. Now, imagine how […]

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Tags: Newsagency challenges · retail leases