Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Retail tenancy'

How a retailer had their business ‘stolen’ from them by a franchise promoter who said they can get a better lease deal

November 24th, 2015 · 3 Comments

I was contacted a few weeks ago by a retail business owner who wanted to tell their story about how they had their business “stolen” from them. Their lease was close to being up and the head of a franchise group happened to walk in one day for a chat about business. Thinking he was […]

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Tags: Ethics · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

AFR story on retail tenancy incomplete

October 29th, 2014 · No Comments

The AFR story yesterday on specialty stores recording 2.8% year on year revenue growth in shopping centres in Australia is incomplete as it did not record that these stores have been hit with at least 5% year on year rent increases as agreed in their leases. Newsagencies are included in the speciality store cohort. Given […]

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Tags: Newsagency management · retail leases · Retail tenancy

Newsagents: beware any who claim they can get you a better lease deal

July 19th, 2014 · 1 Comment

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw […]

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Tags: Ethics · Management tip · moving shop · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

A Kennys Cardiology outlet closed by the landlord

July 9th, 2014 · No Comments

The landlord moved and locked out the Kennys Cardiology operator at Robina Town Centre last week. The notice stuck to the shutter names the company holding the lease – a Kennys head office company as I understand it. There can be all sorts of reasons for landlords locking people out. Sometimes it is part of […]

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Tags: retail leases · Retail tenancy

Micro retail tenancies a retail trend for the newsagency?

February 6th, 2014 · 1 Comment

Retail is changing in many ways and quickly. With  space costing more, landlords and retailers are looking for new models to through which to drive value. We are seeing more smaller shops open than ever before. Years ago there was a trend for large newsagencies – 300, 400, 500 square metres with coffee shops and […]

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Tags: newsagency of the future · Newsagency opportunities · retail · retail leases · Retail tenancy

Westfield mistakes ruin marketing promotion and blocks foot traffic – and offers no assistance

December 9th, 2013 · 10 Comments

I loved the idea of Super Saturday pitched by Westfield to tenants at Westfield Knox City. We completed the form indicating we would offer 25% off all gifts except plush and Christmas. We did this to be an active participant in a whole of centre sale that they would promote through a catalogue and other […]

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Tags: retail leases · Retail tenancy · Ugh!

Retail should close all Anzac Day

April 25th, 2013 · 34 Comments

Anzac Day is like Australia Day. Aussies like to be home, at the pub or enjoying outdoors at a BBQ. Most of them don’t want to be shopping. Those of us in a major shopping centre don’t have the luxury of choosing to not open. It’s expensive and usually loss-making.  Politicians supporting families would declare […]

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Tags: retail · retail leases · Retail tenancy

Beware offers of lease negotiation help

December 10th, 2012 · No Comments

A range of people and organisations offer to help newsagents with lease negotiation. I urge newsagents to do their research before signing on with any party making such an offer. Ask for recent references and do your own research. One newsagent recently found that the party they were paying to represent them was negotiating for […]

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Tags: Ethics · retail leases · Retail tenancy · Social responsibility

A change from some shopping centre landlords

May 9th, 2012 · 6 Comments

I have noticed a change in lease terms being offered to newsagents in shopping centres by some landlords. A couple of landlords who were being inflexible on rent are now offering at a more competitive rate. Their approach suggests to me that they better understand the typical newsagency operation and have now factored this into […]

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Tags: retail leases · Retail tenancy

Negotiating with your retail tenancy landlord

May 4th, 2012 · 8 Comments

I am often asked by newsagents for assistance with landlord negotiations.  While I am not a lease negotiator, I have negotiated my own leases as well as revised leases to reflect changed market conditions. I’m happy to share my thoughts with newsagents on why I have done and the goals I pursue so they can […]

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Tags: Newsagency management · retail leases · Retail tenancy

Another newsagency walks from shopping centre tenancy

December 15th, 2011 · 6 Comments

Following the refusal by the landlord to renegotiate on rent, another newsagent has walked from their major shopping centre tenancy.  They left behind a shop-fit which was just three years old.  The landlord, following a tradition which emerged in 2011, then negotiated new terms with another party to operate a newsagency in the tenancy. While […]

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Tags: Newsagency challenges · Newsagency management · retail leases · Retail tenancy

A good shopping centre landlord story

November 26th, 2011 · No Comments

Kudos to AMP for their promotion of a couple of products from one of my newsagencies in their Christmas catalogue for Knox City Shopping Centre.  It’s good to be promoted in this way along with other retailers, including majors.  Besides the sales bump the marketing will bring is the benefit of raising awareness of our […]

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Tags: newsagency marketing · retail leases · Retail tenancy

Another newsagent walks away from a shopping centre

November 17th, 2011 · 65 Comments

Another newsagent in  Melbourne walked away from their shopping centre tenancy last week.  He dropped the keys off at Centre Management and left the building mid lease.  The shop was relatively full of stock. While there is no doubt that newsagents in shopping centres face extraordinary challenges, walking away is not an answer.  There are […]

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Tags: retail leases · Retail tenancy

Maybe we should consider petitions to help with landlord challenges

October 28th, 2011 · 3 Comments

Reading the story about the rent challenges facing independent book retailer St Mark’s Bookshop in New York made we wonder whether we should try their approach of having customers sign a petition of support. While major landlords the world over have shown a reluctance to listen to anything, a petition may help in our situation […]

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Tags: Customer Service · Newsagency challenges · retail leases · Retail tenancy

Another newsagent walks from a shopping centre

October 25th, 2011 · 10 Comments

This is becoming an almost weekly occurrence:  Another newsagent has decided to walk from their retail business in a relatively major shopping centre rather than pay a 10% increase in rent and fund the landlord required shop fit. Some landlords are happy to accept this, and see families lose the businesses they have built up, […]

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Tags: Newsagency management · retail · retail leases · Retail tenancy

Keeping your landlord in the loop

October 10th, 2011 · 3 Comments

If you are tenant, in a shopping centre or not, it is vital that you keep your landlord appraised on what you re doing as a retailer which adds value to their centre. Shopping Centre landlords are especially selfish and only care about the value of their property. This is why it is essential that […]

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Tags: Newsagency management · retail leases · Retail tenancy

When a landlord competes with a tenant

March 22nd, 2011 · 5 Comments

Shopping centre property giant Westfield is to compete with small business newsagents by opening Ticketek ticketing agencies at customer service desks in its shopping centres, in competition with many small business newsagents offering Ticketek in these sames centres. Despite being open for longer hours than centre management customer service desks, Westfield prevailed upon Ticketek to […]

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Tags: Ethics · Newsagency challenges · retail leases · Retail tenancy

How much is a Woolworths or a Coles tenancy worth compared to a newsagency?

March 18th, 2011 · 1 Comment

I have been sent tenancy data for a regional shopping centre which shows that one of the two largest supermarkets in Australia pays $292 per square metre while an independent newsagent is expected to pay three times that in rent. The situation is even worse once you factor in that the major supermarket makes no […]

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Tags: Newsagency challenges · retail leases · Retail tenancy

Unfair shopping centre landlord behaviour

December 20th, 2010 · 5 Comments

I was in a major shopping centre on the weekend and noticed a temporary outpost located just outside the newsagency selling several cheap no name brand Chinese import versions brand name products in the newsagency. This is typical of some landlords. They demand premium rent for what they say is a premium shopping centre and […]

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Tags: retail leases · Retail tenancy · Ugh!

Several factors hurting newsagencies in shopping centres

November 12th, 2010 · 10 Comments

Some shopping centre landlords are not taking notice of newsagency sales data and are increasing base rent by as much as 75% without apparent justification.  Add to this increased competition from other retailers in shopping centres today compared to a few years ago, supermarkets, Australia Post to name two, as well as trading terms from […]

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Tags: Newsagency challenges · retail leases · Retail tenancy

Landlord calls in the legal team on opening early

April 22nd, 2009 · 10 Comments

What I thought was a cordial discussion with our landlord about their new tax on us opening at 7am three days a week got legal yesterday when their company solicitor wrote pointing to where in our lease they have the right to charge this fee and the basis on which they can levy it retrospectively.  […]

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Tags: Ethics · Retail tenancy

Being charged extra for opening early

April 7th, 2009 · 14 Comments

Colonial First State, landlord for our newsXpress Forest Hill store has introduced an extended trading hours charge.  We have been charged because we open before the official centre opening hours each day.  They have applied this charge retrospectively – from July 2008. We are still waiting for compensation water damaged stock removed from our shop […]

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Tags: Retail tenancy · supplier arrogance

Planning the shopfit

November 15th, 2008 · 6 Comments

The image is the planned shopfront for our Frankston newsagency.  We have been working with designers, the landlord and other stakeholders for months to find a fit which is flexible and fits the various requirements we face.  What started as a partial fit has become a complete refit.  Nothing from the existing newsagency will be […]

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Tags: newsagency marketing · retail · Retail tenancy

Affordable Ink not so affordable

October 3rd, 2008 · 6 Comments

This ink dispensing unit branded Affordable Ink has been installed at Forest Hill Chase.  A check this morning of their prices shows that their branded ink is not so affordable.  The same products at our newsagency in the centre retail for between 10% and 20% less.  What frustrates me is that the landlord lets another […]

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Tags: Newsagency challenges · retail · Retail tenancy

Landlords price themselves out

May 16th, 2008 · No Comments

I am aware of four new or extended (major) shopping centres which do not have a newsagency. I am sure there are more than these four. In each case, the landlord has offered the space to a cast of prospective newsagent tenants and each has said no. In two cases, the newsagent prospects went back […]

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Tags: Newsagency challenges · Retail tenancy