Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

Newsagents given the ability to compete on magazines

April 1st, 2015 · 14 Comments

Australian small business newsagents will rejoice today on the news of a new magazine supply model to start immediately. Newsagents control the titles they receive. Newsagents control the volume of each issue they receive. Magazine distributors to suggest range and volume which newsagents can accept or reject. Newsagents, publishers and distributors agree on a benchmark returns percentage. All returns […]

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Tags: Ethics · Fun · magazine distribution · Magazine oversupply · magazines · Social responsibility

Ethics in business

April 1st, 2015 · No Comments

As I write this (Tuesday 4:05pm), I am sitting in a regional airport lounge listening to a car dealer on the phone tell his staff how to fudge sales figures so they continue to be in the running to win an award from the respected car brand they sell. They are booking ten sales by […]

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Tags: Ethics · Social responsibility

ACCC submission in relation to newsagency magazine supply trial

March 30th, 2015 · 21 Comments

The ACCC has proposed to authorise Magazine Publishers Australia to conduct a trial of an alternative magazine supply model. As I wrote here in November, I think the proposed code of conduct changes are ill conceived and will not address the unfairness for newsagents compared to others with whom we compete. Earlier this month I encouraged newsagents to […]

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Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Newsagency opportunities · Social responsibility

Fairfax duds newsagents with Financial Review price rise

March 28th, 2015 · 14 Comments

Fairfax has announced the cover price of the Australian Financial Review increases 8.5% from Tuesday April 7 yet the gross profit increase permitted by Fairfax to retail newsagents is only 2.5%. Fairfax is double dipping. They are increasing the cover price and reducing the margin permitted. This is an appalling move by Fairfax against small business newsagents. […]

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Tags: Ethics · Newspapers · Social responsibility

Disappointing to see the AFL support Coles

March 23rd, 2015 · No Comments

I have complained to the AFL over their exclusive promotion of Micro-Figures with Coles timed for the start of the AFL season. Local newsagency businesses are key supporters and sponsors of local grass-roots football teams. The AFL should be careful about supporting Coles as it will make us wonder about the respect given to our local team support. […]

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Tags: Competition · Social responsibility

Australians love products that do good beyond the products themselves

March 5th, 2015 · No Comments

Many retail businesses and retail brands are doing good through their product and shoppers are making decisions based on this socially responsible activity. An early adopter was Hallmark through their support for the National Breast cancer Foundation. Internationally, The Body Shop set a high benchmark. Now, we have many retailers and suppliers doing good thanks […]

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Tags: Ethics · Gifts · Social responsibility

Well done News Corp. and Courier Mail

March 4th, 2015 · 1 Comment

I was pleased to see News Corp’s Courier Mail use their newspaper today and their social media platforms to make a plaintive call for the Indonesian Government to not kill the two Australian drug traffickers Andrew Chan and Myuran Sukumaran. While I prefer to see newspapers focus on reporting news, in this instance the front […]

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Tags: Social responsibility

Sunday newsagency marketing tip: refresh your charity commitments

February 22nd, 2015 · No Comments

This sign I saw last week in a pizza shop seeking local sponsorship opportunities got me thinking about how newsagents connect with local community groups. I know in my own case I’ve supported the same group for years through the newsagency business before wondering if it was the best relationship. It could be useful to reconsider the […]

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Tags: marketing · marketing tip · newsagency marketing · Social responsibility

APN disrespects newsagents with Daily Mercury promotion

February 11th, 2015 · 3 Comments

The marketing and promotions department from the APN owned The Daily Mercury newspaper in Mackay has launched a promotion offering a $5,000 classroom makeover as the prize. Readers collect tokens for their school over the duration of the promotion (Feb. 14 – Mar. 16) and the school with the most tokens at the end wins. A $500 […]

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Tags: Ethics · Newspapers · Social responsibility

Trends in retail: the sharing economy and opportunities for newsagents

January 16th, 2015 · No Comments

Sharing is cool right now and engagement is growing across a number of engagement points. In cities we can see parking spots allocated to vehicles that are shared. There are websites dedicated to enabling people to share items used infrequently like tools and baby furniture. I have seen services in the US for sharing high-end […]

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Tags: Newsagency management · Social responsibility

The case for newsagents newsagents receiving more margin from magazines

January 12th, 2015 · 14 Comments

Australian retail newsagents is a direct account with magazine distributors make 25% of the cover price of a magazine. Distribution newsagents make 25% and have to share that with retailers they supply. The share they make can range from 12.5% to as high as 5% depending on terms negotiated. Newsagents want more than 25%. While some […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation · Newsagent suppliers · Newspaper distribution · Newspapers · Social responsibility

Newsagents: beware counterfeit licenced product

January 5th, 2015 · 3 Comments

Licenced brands are important in our businesses. Licenced brands like Frozen, Sesame Street, Disney and Peppa Pig. They are licenced brands because they are licenced by the owner of the intellectual property and represent large investment in developing the licence. The challenge is that these products can be easily copied and governments are under-resourced in detecting […]

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Tags: Ethics · Newsagency management · Social responsibility

Unfair demands from Tatts on retailers at the busiest retail time of the year

December 16th, 2014 · 4 Comments

In addition to the challenge of the $30 million OzLotto jackpot tonight taking some focus from Christmas product sales, some Tatts retailers have been yelled at by their Tatts regional territory manager in an email. I say yelled at because the email font is larger than is usual for a business email and the typeface […]

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Tags: Ethics · Lotteries · Newsagency challenges · Newsagency management · Social responsibility

A social responsibility connection can help attract shoppers to your newsagency

December 3rd, 2014 · No Comments

At Christmas, Mother’s Day and Father’s Day we see terrific engagement from shoppers in our newsagencies with products that have a social responsibility or charity connection. Card companies have been particularly good at this engagement. As retailers have built their businesses around ethical product sourcing and charity support or social responsibility engagement in some other […]

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Tags: Ethics · Newsagency management · Social responsibility

Another example of Bauer Magazine oversupply

November 24th, 2014 · 6 Comments

I don’t want to be in a position to write this blog post. No, I want fair and justified magazine supply. I don’t want unjust treatment that is not based on data facts. My story plays out in thousands of newsagencies each week, costing our channel millions of dollars. It disadvantages us. Click on the […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

What’s your position on Tatts and supermarkets and how much will you back it?

November 19th, 2014 · 71 Comments

I am against supermarkets and any business associated with supermarkets. getting access to the sale of lottery products. It’s important I start with that statement as what I say in this blog post will cause some to say that is not my position. The Daily Telegraph story published yesterday – Survival is a lottery for […]

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Tags: Ethics · Lotteries · Newsagency management · newsagency of the future · Social responsibility

Bauer Media ignores newsagent sales data & sends extra stock when there is plenty in-store

November 18th, 2014 · 22 Comments

This is not a new story. What I describe here happens in newsagencies across Australia every week, many times over. It’s been happening for years. This is a crime. There appears little or no interest in key spiller businesses in fixing the issue. Shame on those involved as you are the people hurting small business […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Social responsibility

Interesting Stop Staples campaign could offer learnings for newsagents doing school booklists

November 17th, 2014 · No Comments

Someone or some group in the US is running a Stop Staples campaign to encourage people to NOT purchase school supplies from Staples. The campaign is connected with the move of US Postal service outlets into some Staples stores: Staples and the U.S. Postal Service have cut a deal that jeopardizes thousands of living-wage jobs – […]

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Tags: Ethics · Social responsibility

Gerry Harvey still fighting on the GST

November 13th, 2014 · 2 Comments

It’s good to see Gerry Harvey still fighting on the GST front, his targeting of Australia Post and its new ShopMate service that he says makes it easier for Australians to purchase products GST free from overseas retailers and bring them into the country. I am interested in the issue but not so much the […]

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Tags: Ethics · Social responsibility

Collins Debden charity message connects

November 11th, 2014 · No Comments

The charity message pitched on the Collins Debden diary stand is connecting with shoppers. I heard a couple mention it Saturday prior to selecting a diary ti purchase. People understand the plight of the Tasmanian devil. I think it helps that it’s an animal charity too given the number of man related charities promoted in newsagencies […]

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Tags: Social responsibility

Sunday newsagency management tip: fail well

November 2nd, 2014 · 4 Comments

It’s natural to fear failure in personal and business life. Online and offline gossip about friends, colleagues, competitors and others is often about failure, intensifying our own fear of failure. Today, news of failure is amplified more than ever because of the ready access to the megaphones of social media. My uneducated theory is that volume of […]

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Tags: Ethics · Management tip · Newsagency challenges · Newsagency management · Newsagency opportunities · Optimism · Small Business · Social Media · Social responsibility

Is Coles engaged in predatory pricing for Newspapers in Port Lincoln?

October 29th, 2014 · 9 Comments

I’m told that Coles is not passing on freight costs imposed by News Corp. for flying its print products into Port Lincoln. In doing so, Coles is selling The Advertiser at a significant discount to newsagents who are passing on the freight cost. What Coles is doing sounds like it could be predatory pricing as defined […]

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Tags: Ethics · Newspapers · Social responsibility

News Corp. opens its Victorian election campaign with a incomplete attack about Intralot

October 25th, 2014 · 3 Comments

While the Victorian Labor Government screwed up the introduction of Intralot in 2007, they are not to blame for the $63M loss by Intralot in my view. The blame for the loss rests with Intralot for poor management, Tatts for their sales counter land grab and several independent authorities that permitted small business newsagents to […]

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Tags: Ethics · Lotteries · Social responsibility

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 8 Comments

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Meeting with XchangeIT

October 23rd, 2014 · 6 Comments

I met with Chris Leach the CEO of XchangeIT today as part of a regular discussion Chris has with the various newsagency software companies. I took the opportunity to express concern that newsagents are pressured to provide accurate sales data yet we see little benefit in return. While it is outside his purview, Chris listened […]

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Tags: Ethics · magazine distribution · magazines · Social responsibility · XchangeIT