Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

Why does Tatts ‘fine’ a small business newsagent for using counter space for other products while allowing On The Run to get away with it?

April 23rd, 2016 · 14 Comments

This post is about what appears, in my opinion, to be a double standard of Tatts in its dealing with small business newsagents compared to the giant On The Run convenience group in South Australia. This post is also about business ethics, social responsibility, support for small business and, fairness. Whereas On The Run stores can […]

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Tags: Ethics · Lotteries · Social responsibility · supplier arrogance


April 22nd, 2016 · 1 Comment

My first Prince concert was at the Sydney Opera House two months ago. The concert was extraordinary, I am grateful for the experience. Prince’s music has been the soundtrack for many decades and, I am sure, for many newsagents. As happens when someone so famous passes, customers talk. I bet there are many commenting today across newsagency counters about […]

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Tags: Social responsibility

Who is chris_selina on ebay and how can they offer 20 full sets of the 2016 Anzac To Afghanistan Coin Collection

April 11th, 2016 · 27 Comments

On ebay just now, chris_selina has sold 15 of the 20 sets available of the 2016 Anzac To Afghanistan Coin Collection, a collection not yet released. How can this be? The full set is not out yet. Also on ebay this morning, smartdog_au has sold 7 of the 10 full sets they have available of the […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Social responsibility

Most Australian politicians fail on leadership and this hurts small business retail

April 9th, 2016 · 26 Comments

As another week comes to an end there is little to show on the leadership front from politicians, especially in terms of leadership on matters of interest to small business retailers. 2016 could be one of the most wasted years in Australian politics for we are back to regular announcements of shifting budget allocations from […]

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Tags: Ethics · Leadership · Social responsibility

Glasgow newsagent killed in religiously prejudiced attack

March 26th, 2016 · 2 Comments

The news of the fatal attack on newsagent Asad Shah following his posting of an Easter message on social media is shocking. UK news outlets are providing comprehensive coverage. Take a moment to think of the Shah family and their grief. Australian newsagents are as ethnically diverse as our UK colleagues. Inside and outside our channel, […]

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Tags: Social responsibility

Editorialising with magazine cover placement

March 26th, 2016 · No Comments

Sometimes there are magazine covers newsagents can place to make statements in addition to chasing sales. Here are two out  now that I particularly like. Sadly, I don’t get Fortune. If I did, this issue would be at the counter. 3 likes

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Tags: magazines · Social responsibility

News Corp. undervalues newsagents with House of Wellness freebie

March 11th, 2016 · 12 Comments

News Corp. is paying small business newsagents twenty cents per copy of The House of Wellness freebie handed out. News Corp’s expectation is rooted in decades of history with our channel, history that is not so relevant today. While some newsagents will like this type of campaign, most will not, they will see it as […]

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Tags: Ethics · Newspapers · Social responsibility · Ugh!

News Corp. newsagent remuneration review for Victoria

March 3rd, 2016 · 9 Comments

News Corp. today announced the results of its remuneration review for distribution newsagents. An increase in the home delivery fee newsagents are permitted to charge home delivery customers they bill for each News publication Metro agents: increasing from $0.205 per copy to $0.2081 per copy incl GST Country agents: increasing from $0.2563 per copy to […]

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Tags: Newspaper distribution · Newspapers · Social responsibility

Here is why I don’t have mainstream Easter chocolates in the newsagency

February 29th, 2016 · 1 Comment

Coles is promoting Easter confectionery at 25% off in-store on in the media, trashing the margin opportunity for other retailers, especially small business retailers who can’t strong-arm suppliers to discount to allow 25% off retail to be profitable. So rather than compete with Coles, Woolworths and other mass retailers and the price games they play, […]

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Tags: confectionary · Ethics · Social responsibility

Publishers should learn from the Coles attack on free speech

December 21st, 2015 · 2 Comments

So Coles Supermarkets caved into the prudes who complained about the Harpers Bazaar Miranda Kerr cover. What a pathetic and weak stand the supermarket giant has taken. Shame on them. The skin Kerr is showing on the cover of Harpers Bazaar is less harmful in my view than the tobacco products Coles peddles, the sugary drinks on […]

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Tags: Ethics · Social responsibility

Ignorant penalty rate comment on Fairfax Radio

December 21st, 2015 · 3 Comments

A talkback caller to fairfax radio 3AW yesterday said retailers were wrong to complain about penalty rates for teenagers. They claimed they were earning $10 an hour. At the cheapest rate this is out by 50%. Add weekend penalty rates and the hourly rate doubles, even more. It is frustrating Fairfax radio allowed the comment […]

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Tags: Newsagency management · Social responsibility

How do you feel about big businesses not paying fair tax?

December 18th, 2015 · 5 Comments

I am outraged at the report yesterday about big businesses not pain any tax. It is appalling that some of these businesses can spend more lobbying government than they do in taxation. It is frustrating that politicians of both sides suck up to big business and will put big business reps on boards and committees […]

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Tags: Ethics · Social responsibility

Roadworks not the ideal Christmas gift for retailers

December 16th, 2015 · 2 Comments

I feel for the retailers in Hawthorn in Victoria – a few kilometres from the city, including the local baker, butcher, newsagent and gift shops, that were affected by the major road closure at the weekend. While pedestrian access was possible, it was challenging. This past weekend is considered by many retail experts to be […]

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Tags: Newsagency management · Social responsibility

An example of how Network Services denies newsagents the ability to manage magazine supply

December 1st, 2015 · 13 Comments

Publishers wondering why newsagents early return need to look at this example. The data on the Network Services website shows the sales volume. The newsagent is requesting supply closer to actual sales, to limit their financial exposure. The Network website rules forbid the newsagent from doing this. This is exactly the type of evidence that […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

How a retailer had their business ‘stolen’ from them by a franchise promoter who said they can get a better lease deal

November 24th, 2015 · 3 Comments

I was contacted a few weeks ago by a retail business owner who wanted to tell their story about how they had their business “stolen” from them. Their lease was close to being up and the head of a franchise group happened to walk in one day for a chat about business. Thinking he was […]

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Tags: Ethics · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

Relationships matter more than products to small business newsagents

November 18th, 2015 · 6 Comments

Newsagents, like many small business retailers, often place more importance on the relationships with those who represent a supplier than the products they source from the supplier. Put another way, a supplier with the best products and a poor representative can fail while a supplier with poor product and an excellent representative can succeed. What […]

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Tags: Ethics · Newsagency management · Newsagency opportunities · Newsagent suppliers · Social responsibility

Do newsagents think taxi drivers should be compensated over Uber?

November 5th, 2015 · 5 Comments

Taxi drivers are waging a campaign for compensation over the introduction of the competitive Uber service. Ross Greenwood has has a bit to say about this on Macquarie radio. Taxi drivers have step and association and a website to make their case. If the federal government provides any form of compensation for the introduction of […]

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Tags: Ethics · Newsagent representation · Social responsibility

My idea for boosting rural and regional Australian economies

November 4th, 2015 · 2 Comments

I was fortunate to participate in a flight to Longreach, Queensland, on Saturday, raising funds for the Western Queensland Drought Appeal. A key message from speeches made on the day was regional and rural Australia needs visitors. In Longreach especially, tourism is vital given the impact of the four year drought. I have thought about this a […]

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Tags: retail · Social responsibility

Yes, Bauer Media does want newsagents to promote a competitor

November 3rd, 2015 · 6 Comments

Here is the flyer to which I referred here yesterday from Bauer Media provided to newsagents asking them to promote a Myer department store sales catalogue in their newsagencies, a catalogue that promotes items newsagents sell. Bauer is not paying newsagents the traditional margin of $1.4875 for handing out this ‘publication’. 8 likes

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Tags: Ethics · magazines · Social responsibility · Ugh!

CTC stores selling ‘hempers’ of ‘licenced’ product

October 31st, 2015 · 1 Comment

A CTC store I visited this week sells hempers (SIC) of licenced products. I’d love the Australian licence holders to ensure they are genuine licences for if they are, the licence owners may want to see how their licences are represented. A couple of the licenced characters looked off to me, like a cheap copy, but that could be my eyesight. Licences are […]

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Tags: confectionary · Ethics · Plush · Social responsibility

Why is News Corp requiring newsagents to promote Woolworths, a big competitor?

October 27th, 2015 · 12 Comments

In a galling extension of the News Corp support of supermarkets over small business newsagents, News in NSW has emailed requiring they engage in a Woolworths marketing campaign: On Thursday 29 October, 2015 The Daily Telegraph will give readers the chance to collect a Free Woolworths Tote bag. The Tote bag is free with purchase […]

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Tags: Newspaper marketing · Newspapers · Social responsibility

Dog day brings smiles to the business

October 26th, 2015 · No Comments

It was dog day at my software company Friday last week. It was smiles all round. The eight dogs got on well and we only had two minor accidents. Productivity was not affected. In fact, I suspect it increased. Everyone was as happy as the dogs. It was a thrill. What I liked the most was […]

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Tags: Management tip · Newsagency management · newsagency marketing · Social responsibility

Would you prefer your drinks mixed by a human or a robot?

October 22nd, 2015 · 4 Comments

Me? I prefer my drinks mixed by a human. I prefer the surprise, the personal experience and that the transaction is part of the world of which I am part. I like that each drink is unique. Royal Caribbean Cruises is promoting its robotic drink mixers to entice people on board. Beyond a brief moment […]

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Tags: Ethics · retail · Social responsibility

Ethics in small business: do newsagents pay employees below the award pay rate?

September 22nd, 2015 · 18 Comments

A post I wrote yesterday about convenience store competition in Sydney has become a discussion about pay rates and an argument about whether newsagents pay award wages. Three commenting on the post say newsagents do not pay award wages. One, Burgess, goes further saying: Bet you London to a brick for each newsagent who pays his […]

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Tags: Ethics · Newsagency management · Social responsibility

Free: take only what you need

September 17th, 2015 · 8 Comments

Walking near where I live last night I noticed this box and sign outside a food store offering free produce. There was no requirement to make any purchase in-store – the items were truly free, no questions asked. The box was considerably fuller earlier in the day. It turns out this is a regular service […]

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Tags: Social responsibility