Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

Newsagents: beware any who claim they can get you a better lease deal

July 19th, 2014 · 1 Comment

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw […]

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Tags: Ethics · Management tip · moving shop · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

News Corp. pushes newspaper shoppers to supermarkets while ignoring newsagents

July 9th, 2014 · 5 Comments

News Corp. yesterday advised newsagents in Victoria of a deal with Ritchies supermarkets where Ritchies get a free Herald Sun if they spend more than $30 in Ritchies. It frustrates me that News Corp. does deals like this and others with supermarkets yet they ignore retail newsagents. Two years ago the company made considerable noise […]

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Tags: Ethics · Media disruption · Newsagency challenges · Newspaper distribution · Newspaper marketing · Newspapers · Social responsibility

Cheeki water bottles – a terrific local supplier

July 5th, 2014 · No Comments

I’ve been selling Cheeki water bottles for years now, since before they were in many newsagencies. Cheeki is an Australian company that offers excellent quality and safe water bottles for home, work and on the road. years ago there was skepticism that newsagents could sell water bottles. Now we know then can, easily! The folks at […]

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Tags: Social responsibility

Locally produced soap enhances your local products pitch

July 3rd, 2014 · 3 Comments

b.gentle is a family run soap making business from Mt Buninyong in Victoria. I’ve sold their products in my shops for many years. Customers love their products. Them being local is a bonus. While they do sell direct, they also sell their products through many retailers including newsagents. The b-gentle range works particularly well with […]

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Tags: Social responsibility

Why I offered no goodwill and 75 cents in the dollar for stock to purchase a newsagency

July 2nd, 2014 · 12 Comments

I was approached recently to consider purchasing a newsagency which had been on the market for a long time. The owners were in dispute and wanted out urgently. The figures provided were what I’d call creative. While I could see the business was losing money, a first time business buyer might have seen otherwise given how then information […]

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Tags: Ethics · Newsagency management · Social responsibility

Health checks from Woolworths?

July 1st, 2014 · 12 Comments

The announcement today that Woolworths intends to offer free heath checks is another example of why we need legislation to stop the growth of the supermarket duopoly in Australia. Indeed, politicians need to legislate to force a reduction of their market share. Bob Katter was on TV tonight listing the businesses closed brown by the supermarkets. […]

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Tags: Ethics · Small Business · Social responsibility

Sell locally produced products for a better local pitch

July 1st, 2014 · No Comments

Chocolate gems is a Brisbane based chocolate making business. Their products ware delicious. Better still, they are locally made. Newsagents wanting to pitch local chocolate should consider styocking Chocolate Gems products.  They can sell in bulk or in boxes – let them know your needs. You’ll find them easy to deal with. Selling Chocolage gems […]

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Tags: Newsagency management · Newsagency opportunities · Social responsibility

Sell locally-sourced products and prove your pitch to the local community

June 30th, 2014 · No Comments

If we are to promote a shop local pitch to our local communities we need to source locally made and locally connected products. This week I will draw attention to several local suppliers newsagents could consider. Stocking products from these and similarly local suppliers adds credibility to our shop local pitch. To me, local products […]

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Tags: Ethics · Newsagency management · Newsagency opportunities · Small Business · Social responsibility

Great to see a small business fight the supermarket duopoly

June 28th, 2014 · 2 Comments

Check out the photo of a sign in front of a local butcher a friend posted on Facebook yesterday. I love the direct and feisty words of this butcher who is making a plea for locals to support their small business and not the big supermarket. With tougher competition from the supermarket dopily newsagents could […]

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Tags: Newsagency challenges · Newsagency opportunities · Small Business · Social responsibility

Newsagents: beware scams

June 23rd, 2014 · 1 Comment

I’ve heard of several newsagents in the last few weeks being targeted by scammers. In one case it was an advertising scam where the caller asked if they wanted to continue with their charity magazine advertising – there was no magazine. In another case, a newsagent was contacted by a scammer posing to represent an energy […]

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Tags: Ethics · Newsagency management · Social responsibility

Coming out

May 22nd, 2014 · 29 Comments

Last week, a person working for me was asked by a newsagent whether I was gay. My colleague responded saying that the newsagent should ask me. On hearing of the conversation I called the newsagent and asked if he wanted to ask me the question. He said he doesn’t care and has no interest in […]

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Tags: Ethics · Social responsibility

Tatts seeks to lock-in regular shoppers online

April 17th, 2014 · No Comments

Check out the marketing sent out by the Tatts owned SA Lotteries to customers this week encouraging them to sign up for the Autoplay service – repeat ticket purchases. This is exactly what the majority of lottery shoppers want – weekly purchases without forgetting. Newsagents need to factor marketing like this into their own business […]

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Tags: Lotteries · Social responsibility

Advice for newsagents in handling the Heartbleed bug

April 15th, 2014 · No Comments

There is plenty of noise about on the Heartbleed bug that puts personal information at risk. Here are links to three articles I trust for advice on handling the risk: Scientific American. Forbes. C NET. 4 likes

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Tags: Social responsibility

Newsagency social responsibility tip: help job hunters

March 23rd, 2014 · No Comments

With unemployment on the rise, think about how you can help people looking for work. Consider offering discount copying and discount faxing for those looking for work. Get known as they place they can come to copy and send resumes. Show yourself off as a business person seeking to genuinely help those looking for work. […]

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Tags: Customer loyalty · Customer Service · Customers · Newsagency management · newsagency marketing · newsagency of the future · Newsagency opportunities · Social responsibility

Selling local

March 19th, 2014 · No Comments

I like this poster I saw in the US a couple of months ago in the window of an American Craftsman shop in New York. They sell hand-made gifts and craft items – beautiful products. The message pitched on the poster is clear – buy American mad products and create jobs. Buy local messages don’t […]

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Tags: Social responsibility

The Age disrespects closing the gap message

February 14th, 2014 · 1 Comment

Fairfax yesterday stuck an ad over the top of the lead image in the front page of the newspaper yesterday, a story about the Closing the Gap report delivered by the Prime Minister in federal parliament on Tuesday. Fairfax took money to advertise the Mexican Fiesta show on SBS TV. I am shocked that people […]

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Tags: Ethics · Social responsibility

Happy New Year

February 1st, 2014 · No Comments

Happy New Year to all for whom the new lunar year is just starting. May the year of the horse be healthy, prosperous and happy. The photo is from one of the public squares in Guangzhou. Behind the large display is 1,000 stalls from which people will be buying flowers and plants mainly as part […]

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Tags: Fun · Social responsibility

US shoppers damning of target data breach

January 29th, 2014 · No Comments

The ramifications of the data breach affecting more than 100 million shoppers at US retailer Target will continue for sometime – not only for target but for retailers generally.  The TV networks have been running stories of shoppers switching to cash because of the breach. The Huffington Post published a piece yesterday about Target specifically, […]

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Tags: Social responsibility

Sunday newsagency marketing tip: loving your community for Valentine’s Day

January 26th, 2014 · No Comments

Embrace the love theme of Valentine’s Day but focus on your community. Cut out hundreds of hearts and ask your customers to write what they love about your town / community. Put the hearts on show – so people can read the messages. Create a display in or on your window or create a tree-shaped […]

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Tags: marketing · marketing tip · newsagency marketing · Social responsibility

Finding the right way to tell the community you are serving them

January 17th, 2014 · No Comments

At each check out point at the Whole Foods Market at Union Square in New york they have a sign which reads: It’s only fair to let you know our New York City stores donated $275.000 to local nonprofits through our quarterly 5% days in 2013. While it feels like marketing for Whole Foods, I […]

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Tags: Newsagency opportunities · Optimism · Social responsibility

Sunday newsagency marketing tip: thank you as a marketing tool

January 12th, 2014 · No Comments

How do you and your team end a sale at your sales counter? Have a nice day? Cheers!? Have a good day? Next!? Yes!? Or if it’s someone you know – see you later? Try a simple Thank you at the end of each sale.  See how it makes you and your customers feel. You […]

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Tags: marketing · marketing tip · newsagency marketing · Social responsibility

Getting supermarket trolleys off the streets

January 9th, 2014 · No Comments

I was pleased to see a local Coles supermarket introducing modified shopping trolleys that lock if you move them beyond the car park. This is an excellent move that will reduce trolleys being abandoned on the streets some distance from the supermarket. So I saw this sign at a local Coles and my first reaction […]

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Tags: Social responsibility

WA State Government confirms sale of Lotterywest to be considered?

December 28th, 2013 · 3 Comments

Even the discussion of a possible sale of Lotterywest that we have seen recently is disruptive to newsagency businesses and their plans – as we saw was the case in the lead up to state owned lottery enterprises elsewhere in Australia. While WA Today reported on this prior to Christmas, it really only reached the radar of […]

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Tags: Lotteries · Social responsibility

Extraordinary breach of confidentiality by PMP’s Gordon & Gotch

December 27th, 2013 · 8 Comments

Gordon and Gotch, the magazine distribution business owned by public company PMP today breached the confidentiality of many newsagents by disclosing email addresses of all small business newsagencies that it claims are in arrears with their accounts. I was sent a copy of the email by several newsagents and the email list appears to be […]

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Tags: Ethics · Newsagency challenges · Newsagency management · Social responsibility

Post Christmas sales are not for amateurs – we need rules of etiquette for shopping mall shopping

December 27th, 2013 · 48 Comments

The pre and post Christmas rush, crush and tumble in shopping centres is enough to test the nerves of even the most hardened retailer and most experienced shopper. It’s the shopping amateurs who make it difficult, the people who shop less than ten times a year who slow us down and detract from our experience. […]

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Tags: Fun · retail · Social responsibility