Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

News Corp. opens its Victorian election campaign with a incomplete attack about Intralot

October 25th, 2014 · 3 Comments

While the Victorian Labor Government screwed up the introduction of Intralot in 2007, they are not to blame for the $63M loss by Intralot in my view. The blame for the loss rests with Intralot for poor management, Tatts for their sales counter land grab and several independent authorities that permitted small business newsagents to […]

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Tags: Ethics · Lotteries · Social responsibility

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 3 Comments

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Meeting with XchangeIT

October 23rd, 2014 · 6 Comments

I met with Chris Leach the CEO of XchangeIT today as part of a regular discussion Chris has with the various newsagency software companies. I took the opportunity to express concern that newsagents are pressured to provide accurate sales data yet we see little benefit in return. While it is outside his purview, Chris listened […]

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Tags: Ethics · magazine distribution · magazines · Social responsibility · XchangeIT

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Unnecessary increase in supply of Yours

October 19th, 2014 · 8 Comments

There is no evidence in our sales data going back three months for Bauer Media increasing supply of Yours magazine by 5%. IIt is increases like this that demonstrate sending data back through XchangeIT is a waste of time. For all their bluster against newsagents and data, XchangeIT should look closer to home for misbehaviour […]

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Tags: Ethics · magazines · Social responsibility

A different approach to plush

October 14th, 2014 · 1 Comment

I was surprised to see this Ugly Doll stand on a shop floor Monday. Maybe I am being obesely sensitive but this stand and the product name feel like a negative message to me. The Ugly Doll name alone calls out a difference which I think is unhelpful. But maybe the pitch has worked because I noticed it. […]

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Tags: Optimism · retail · Social responsibility

Careful, our ignorance is showing

October 11th, 2014 · 4 Comments

I noticed comments posted here recently drawing differences between distribution and retail newsagents, indicating that the distribution newsagent had it tougher and were more real. I think such a view reflects an unhelpful prejudice. We each have unique business and personal circumstances that determine the difficulty we face daily in our businesses and lives. To label one more real than another […]

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Tags: Ethics · Newsagency management · Social responsibility

How newsagents can act on calendar supply by magazine distributors

October 7th, 2014 · No Comments

As promised a few days ago, here are my thoughts on how newsagents can act on the supply of calendars by magazine distributors where we have little or no control on supply and where margins are considerably lower than what we can achieve ourselves through direct relationships. If you have been supplied calendars that you […]

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Tags: Calendars · Ethics · magazine distribution · Magazine oversupply · Newsagency management · Social responsibility

Newsagent wellbeing survey reminder

October 6th, 2014 · No Comments

I have created a six-question newsagent wellbeing survey to gather information about how you see yourself and to get newsagents thinking about their personal wellbeing. Please click here to take the survey. I’ll publish the results here some time next week. The purpose of the survey is as much about you thinking about these things as it […]

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Tags: Newsagency management · Social responsibility

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · No Comments

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

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Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility

How should The Age have handled their front page mistake yesterday?

September 26th, 2014 · 3 Comments

The moment people at The Age discovered they had incorrectly identified a teenage boy in a photo on the front page of yesterday’s newspaper as a terror suspect they should have immediately recalled every copy from sale. It is appalling the publisher allowed this dangerous and mistaken identification to circulate a moment longer. The coverage of the story […]

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Tags: Ethics · Social responsibility

Ros Reines fails to backup sledge of newsagents

September 15th, 2014 · 2 Comments

Ros Reines from Sydney Confidential in The Daily Telegraph recently claimed to 17,500 Twitter followers that some newsagents don’t put out magazines each day. I responded and found out it was two newsagents in Bondi. Reins has not responded to other questions I’ve put. A professional journalist would check the facts before publishing. I want […]

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Tags: Ethics · Newsagency challenges · Newspapers · Social Media · Social responsibility

Has RUOK? jumped the shark?

September 11th, 2014 · 4 Comments

Walking past a Hungry Jack’s yesterday I saw two large banners with RUOK? on them, hanging under the menu. It made me wonder if asked they asked if you wanted a large size meal for 50c more they would ask if you are ok? Of course, their involvement in the RUOK? campaign is to raise […]

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Tags: Social responsibility

Newsagents need to be wary on e-cigarettes

September 4th, 2014 · 2 Comments

E-cigraettes are being regularly pitched to newsagents so I thought I check in with the current situation regarding the regulation and sale of the products. The sale of nicotine containing e-cigarettes is banned in Australia which is kind of odd since nicotine contained cigarettes are still legal. While the sale of all e-cigarettes, including non-nicotine […]

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Tags: Ethics · Social responsibility · Tobacco sales

Melbourne Airport is a rip off when it comes to parking

August 29th, 2014 · 4 Comments

Please excuse this off-topic rant. I parked at Melbourne Airport for 24 hours and five minutes and was charged for two days. Yes, that’s what the published fee schedule says and yes I knew it. That does’t make it fair. Their long term car park was full. It took ten minutes to find a park […]

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Tags: Ethics · Social responsibility

Yes, there is a magazine called Chicks Smashing Grunters

August 29th, 2014 · 22 Comments

Chicks Smashing Grunters is a new magazine title being distributed by IPS. Thankfully, we did not receive this title. I know one newsagent who received fifty copies yesterday. They think they will sell all if not most. Extraordinary. The title itself sounds wrong. Yes, we are not our customers. 8 likes

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Tags: Ethics · magazine distribution · magazines · Social responsibility

Would you close for a family wedding?

August 26th, 2014 · 7 Comments

Further to my post ten days ago about a business closing to give the owner a break, I noticed at the weekend a cafe with this sign in the window. The cafe was closed for the wedding of the owner’s daughter. On reflection, small independent retailer businesses should not close for a holiday or to […]

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Tags: Management tip · Newsagency management · Social responsibility

Newsagent support of Daffodil Day ignored

August 19th, 2014 · 8 Comments

Newsagents have been sent packs of products to sell to raise funds for Daffodil Day with a request we put them at the counter – the most expensive and sought after location in store. Many newsagents have removed high margin products from the counter to support the fund raising for a good cause. Unfortunately, the Cancer […]

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Tags: Social responsibility

Sunday newsagency marketing tip: run a good old a-thon

August 17th, 2014 · No Comments

Back in the 1970s a-thins were all the rage. It’s when walk-a-thons took off in Australia. Then there were swim-a-thins, spell-a-thins, read-a-thins … all to raise money for charities. Why not stage an a-thin at your shop or in your shop window? Choose something that connects to your business, something fun but with social and […]

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Tags: marketing · marketing tip · newsagency marketing · Social responsibility

Newsagency magazine early returns survey results

August 12th, 2014 · No Comments

168 responses to my magazine rely returns survey provide a valuable  insight into newsagent thinking on early magazine returns. 167 of the 168 respondents undertake early returns. 100 say they return the day magazines come in and 67 say they early return before the end of the month but not the day they come in. […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Management tip · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

Why this small business owner does not support Joe Hockey’s federal budget

August 8th, 2014 · 24 Comments

Federal Treasurer Joe Hockey sounded pathetic earlier this week when he moaned about poor support from business for the government’s budget. Hockey has been reported as complaining that businesses and business groups need to support the budget more. I own several small businesses and I do not support the budget. Here’s why: The budget is […]

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Tags: Ethics · Social responsibility

Excellent article in The Monthly on Australia’s supermarket duopoly

August 7th, 2014 · 5 Comments

Every newsagent in Australia ought to read Supermarket Monsters by Malcolm Knox in the latest issue of The Monthly. The article goes to the heart of our mission of newsagents – to stop supermarkets taking our retail channel in their quest to gobble up independent retailers in Australia. Once you’s read the article, share it […]

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Tags: Competition · Social responsibility

A look at UK supermarkets

August 7th, 2014 · No Comments

UK Channel 4 current affairs Dispatches program is running a fascinating series on UK supermarkets which I highly recommend. I could not see it on any Australian Tv schedule so I downloaded it through EZTV. The program is interesting as it gives some hope to the power of the major supermarket groups.  This is relevant […]

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Tags: Competition · Social responsibility

Newsagents: beware any who claim they can get you a better lease deal

July 19th, 2014 · 1 Comment

I heard this week about a newsagent who relied on someone who claimed they could get a better lease deal and ended up paying more per square metre than a nearby competitor. The lease negotiator they used negotiated the lease for a couple of newsagencies that went broke on the back of what I’d saw […]

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Tags: Ethics · Management tip · moving shop · Newsagency challenges · Newsagency management · retail · retail leases · Retail tenancy · Social responsibility

News Corp. pushes newspaper shoppers to supermarkets while ignoring newsagents

July 9th, 2014 · 5 Comments

News Corp. yesterday advised newsagents in Victoria of a deal with Ritchies supermarkets where Ritchies get a free Herald Sun if they spend more than $30 in Ritchies. It frustrates me that News Corp. does deals like this and others with supermarkets yet they ignore retail newsagents. Two years ago the company made considerable noise […]

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Tags: Ethics · Media disruption · Newsagency challenges · Newspaper distribution · Newspaper marketing · Newspapers · Social responsibility