Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

Another example of Bauer Magazine oversupply

November 24th, 2014 · 5 Comments

I don’t want to be in a position to write this blog post. No, I want fair and justified magazine supply. I don’t want unjust treatment that is not based on data facts. My story plays out in thousands of newsagencies each week, costing our channel millions of dollars. It disadvantages us. Click on the […]

[Read more →]

Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

What’s your position on Tatts and supermarkets and how much will you back it?

November 19th, 2014 · 71 Comments

I am against supermarkets and any business associated with supermarkets. getting access to the sale of lottery products. It’s important I start with that statement as what I say in this blog post will cause some to say that is not my position. The Daily Telegraph story published yesterday – Survival is a lottery for […]

[Read more →]

Tags: Ethics · Lotteries · Newsagency management · newsagency of the future · Social responsibility

Bauer Media ignores newsagent sales data & sends extra stock when there is plenty in-store

November 18th, 2014 · 22 Comments

This is not a new story. What I describe here happens in newsagencies across Australia every week, many times over. It’s been happening for years. This is a crime. There appears little or no interest in key spiller businesses in fixing the issue. Shame on those involved as you are the people hurting small business […]

[Read more →]

Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Social responsibility

Interesting Stop Staples campaign could offer learnings for newsagents doing school booklists

November 17th, 2014 · No Comments

Someone or some group in the US is running a Stop Staples campaign to encourage people to NOT purchase school supplies from Staples. The campaign is connected with the move of US Postal service outlets into some Staples stores: Staples and the U.S. Postal Service have cut a deal that jeopardizes thousands of living-wage jobs – […]

[Read more →]

Tags: Ethics · Social responsibility

Gerry Harvey still fighting on the GST

November 13th, 2014 · 2 Comments

It’s good to see Gerry Harvey still fighting on the GST front, his targeting of Australia Post and its new ShopMate service that he says makes it easier for Australians to purchase products GST free from overseas retailers and bring them into the country. I am interested in the issue but not so much the […]

[Read more →]

Tags: Ethics · Social responsibility

Collins Debden charity message connects

November 11th, 2014 · No Comments

The charity message pitched on the Collins Debden diary stand is connecting with shoppers. I heard a couple mention it Saturday prior to selecting a diary ti purchase. People understand the plight of the Tasmanian devil. I think it helps that it’s an animal charity too given the number of man related charities promoted in newsagencies […]

[Read more →]

Tags: Social responsibility

Sunday newsagency management tip: fail well

November 2nd, 2014 · 4 Comments

It’s natural to fear failure in personal and business life. Online and offline gossip about friends, colleagues, competitors and others is often about failure, intensifying our own fear of failure. Today, news of failure is amplified more than ever because of the ready access to the megaphones of social media. My uneducated theory is that volume of […]

[Read more →]

Tags: Ethics · Management tip · Newsagency challenges · Newsagency management · Newsagency opportunities · Optimism · Small Business · Social Media · Social responsibility

Is Coles engaged in predatory pricing for Newspapers in Port Lincoln?

October 29th, 2014 · 9 Comments

I’m told that Coles is not passing on freight costs imposed by News Corp. for flying its print products into Port Lincoln. In doing so, Coles is selling The Advertiser at a significant discount to newsagents who are passing on the freight cost. What Coles is doing sounds like it could be predatory pricing as defined […]

[Read more →]

Tags: Ethics · Newspapers · Social responsibility

News Corp. opens its Victorian election campaign with a incomplete attack about Intralot

October 25th, 2014 · 3 Comments

While the Victorian Labor Government screwed up the introduction of Intralot in 2007, they are not to blame for the $63M loss by Intralot in my view. The blame for the loss rests with Intralot for poor management, Tatts for their sales counter land grab and several independent authorities that permitted small business newsagents to […]

[Read more →]

Tags: Ethics · Lotteries · Social responsibility

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 8 Comments

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

[Read more →]

Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Meeting with XchangeIT

October 23rd, 2014 · 6 Comments

I met with Chris Leach the CEO of XchangeIT today as part of a regular discussion Chris has with the various newsagency software companies. I took the opportunity to express concern that newsagents are pressured to provide accurate sales data yet we see little benefit in return. While it is outside his purview, Chris listened […]

[Read more →]

Tags: Ethics · magazine distribution · magazines · Social responsibility · XchangeIT

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

[Read more →]

Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Unnecessary increase in supply of Yours

October 19th, 2014 · 8 Comments

There is no evidence in our sales data going back three months for Bauer Media increasing supply of Yours magazine by 5%. IIt is increases like this that demonstrate sending data back through XchangeIT is a waste of time. For all their bluster against newsagents and data, XchangeIT should look closer to home for misbehaviour […]

[Read more →]

Tags: Ethics · magazines · Social responsibility

A different approach to plush

October 14th, 2014 · 1 Comment

I was surprised to see this Ugly Doll stand on a shop floor Monday. Maybe I am being obesely sensitive but this stand and the product name feel like a negative message to me. The Ugly Doll name alone calls out a difference which I think is unhelpful. But maybe the pitch has worked because I noticed it. […]

[Read more →]

Tags: Optimism · retail · Social responsibility

Careful, our ignorance is showing

October 11th, 2014 · 4 Comments

I noticed comments posted here recently drawing differences between distribution and retail newsagents, indicating that the distribution newsagent had it tougher and were more real. I think such a view reflects an unhelpful prejudice. We each have unique business and personal circumstances that determine the difficulty we face daily in our businesses and lives. To label one more real than another […]

[Read more →]

Tags: Ethics · Newsagency management · Social responsibility

How newsagents can act on calendar supply by magazine distributors

October 7th, 2014 · No Comments

As promised a few days ago, here are my thoughts on how newsagents can act on the supply of calendars by magazine distributors where we have little or no control on supply and where margins are considerably lower than what we can achieve ourselves through direct relationships. If you have been supplied calendars that you […]

[Read more →]

Tags: Calendars · Ethics · magazine distribution · Magazine oversupply · Newsagency management · Social responsibility

Newsagent wellbeing survey reminder

October 6th, 2014 · No Comments

I have created a six-question newsagent wellbeing survey to gather information about how you see yourself and to get newsagents thinking about their personal wellbeing. Please click here to take the survey. I’ll publish the results here some time next week. The purpose of the survey is as much about you thinking about these things as it […]

[Read more →]

Tags: Newsagency management · Social responsibility

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · 1 Comment

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

[Read more →]

Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility

How should The Age have handled their front page mistake yesterday?

September 26th, 2014 · 3 Comments

The moment people at The Age discovered they had incorrectly identified a teenage boy in a photo on the front page of yesterday’s newspaper as a terror suspect they should have immediately recalled every copy from sale. It is appalling the publisher allowed this dangerous and mistaken identification to circulate a moment longer. The coverage of the story […]

[Read more →]

Tags: Ethics · Social responsibility

Ros Reines fails to backup sledge of newsagents

September 15th, 2014 · 2 Comments

Ros Reines from Sydney Confidential in The Daily Telegraph recently claimed to 17,500 Twitter followers that some newsagents don’t put out magazines each day. I responded and found out it was two newsagents in Bondi. Reins has not responded to other questions I’ve put. A professional journalist would check the facts before publishing. I want […]

[Read more →]

Tags: Ethics · Newsagency challenges · Newspapers · Social Media · Social responsibility

Has RUOK? jumped the shark?

September 11th, 2014 · 4 Comments

Walking past a Hungry Jack’s yesterday I saw two large banners with RUOK? on them, hanging under the menu. It made me wonder if asked they asked if you wanted a large size meal for 50c more they would ask if you are ok? Of course, their involvement in the RUOK? campaign is to raise […]

[Read more →]

Tags: Social responsibility

Newsagents need to be wary on e-cigarettes

September 4th, 2014 · 2 Comments

E-cigraettes are being regularly pitched to newsagents so I thought I check in with the current situation regarding the regulation and sale of the products. The sale of nicotine containing e-cigarettes is banned in Australia which is kind of odd since nicotine contained cigarettes are still legal. While the sale of all e-cigarettes, including non-nicotine […]

[Read more →]

Tags: Ethics · Social responsibility · Tobacco sales

Melbourne Airport is a rip off when it comes to parking

August 29th, 2014 · 4 Comments

Please excuse this off-topic rant. I parked at Melbourne Airport for 24 hours and five minutes and was charged for two days. Yes, that’s what the published fee schedule says and yes I knew it. That does’t make it fair. Their long term car park was full. It took ten minutes to find a park […]

[Read more →]

Tags: Ethics · Social responsibility

Yes, there is a magazine called Chicks Smashing Grunters

August 29th, 2014 · 22 Comments

Chicks Smashing Grunters is a new magazine title being distributed by IPS. Thankfully, we did not receive this title. I know one newsagent who received fifty copies yesterday. They think they will sell all if not most. Extraordinary. The title itself sounds wrong. Yes, we are not our customers. 8 likes

[Read more →]

Tags: Ethics · magazine distribution · magazines · Social responsibility

Would you close for a family wedding?

August 26th, 2014 · 7 Comments

Further to my post ten days ago about a business closing to give the owner a break, I noticed at the weekend a cafe with this sign in the window. The cafe was closed for the wedding of the owner’s daughter. On reflection, small independent retailer businesses should not close for a holiday or to […]

[Read more →]

Tags: Management tip · Newsagency management · Social responsibility