Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

Sunday newsagency marketing tip: refresh your charity commitments

February 22nd, 2015 · No Comments

This sign I saw last week in a pizza shop seeking local sponsorship opportunities got me thinking about how newsagents connect with local community groups. I know in my own case I’ve supported the same group for years through the newsagency business before wondering if it was the best relationship. It could be useful to reconsider the […]

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Tags: marketing · marketing tip · newsagency marketing · Social responsibility

APN disrespects newsagents with Daily Mercury promotion

February 11th, 2015 · 3 Comments

The marketing and promotions department from the APN owned The Daily Mercury newspaper in Mackay has launched a promotion offering a $5,000 classroom makeover as the prize. Readers collect tokens for their school over the duration of the promotion (Feb. 14 – Mar. 16) and the school with the most tokens at the end wins. A $500 […]

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Tags: Ethics · Newspapers · Social responsibility

Trends in retail: the sharing economy and opportunities for newsagents

January 16th, 2015 · No Comments

Sharing is cool right now and engagement is growing across a number of engagement points. In cities we can see parking spots allocated to vehicles that are shared. There are websites dedicated to enabling people to share items used infrequently like tools and baby furniture. I have seen services in the US for sharing high-end […]

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Tags: Newsagency management · Social responsibility

The case for newsagents newsagents receiving more margin from magazines

January 12th, 2015 · 14 Comments

Australian retail newsagents is a direct account with magazine distributors make 25% of the cover price of a magazine. Distribution newsagents make 25% and have to share that with retailers they supply. The share they make can range from 12.5% to as high as 5% depending on terms negotiated. Newsagents want more than 25%. While some […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Newsagency opportunities · Newsagent representation · Newsagent suppliers · Newspaper distribution · Newspapers · Social responsibility

Newsagents: beware counterfeit licenced product

January 5th, 2015 · 3 Comments

Licenced brands are important in our businesses. Licenced brands like Frozen, Sesame Street, Disney and Peppa Pig. They are licenced brands because they are licenced by the owner of the intellectual property and represent large investment in developing the licence. The challenge is that these products can be easily copied and governments are under-resourced in detecting […]

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Tags: Ethics · Newsagency management · Social responsibility

Unfair demands from Tatts on retailers at the busiest retail time of the year

December 16th, 2014 · 4 Comments

In addition to the challenge of the $30 million OzLotto jackpot tonight taking some focus from Christmas product sales, some Tatts retailers have been yelled at by their Tatts regional territory manager in an email. I say yelled at because the email font is larger than is usual for a business email and the typeface […]

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Tags: Ethics · Lotteries · Newsagency challenges · Newsagency management · Social responsibility

A social responsibility connection can help attract shoppers to your newsagency

December 3rd, 2014 · No Comments

At Christmas, Mother’s Day and Father’s Day we see terrific engagement from shoppers in our newsagencies with products that have a social responsibility or charity connection. Card companies have been particularly good at this engagement. As retailers have built their businesses around ethical product sourcing and charity support or social responsibility engagement in some other […]

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Tags: Ethics · Newsagency management · Social responsibility

Another example of Bauer Magazine oversupply

November 24th, 2014 · 6 Comments

I don’t want to be in a position to write this blog post. No, I want fair and justified magazine supply. I don’t want unjust treatment that is not based on data facts. My story plays out in thousands of newsagencies each week, costing our channel millions of dollars. It disadvantages us. Click on the […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Social responsibility

What’s your position on Tatts and supermarkets and how much will you back it?

November 19th, 2014 · 71 Comments

I am against supermarkets and any business associated with supermarkets. getting access to the sale of lottery products. It’s important I start with that statement as what I say in this blog post will cause some to say that is not my position. The Daily Telegraph story published yesterday – Survival is a lottery for […]

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Tags: Ethics · Lotteries · Newsagency management · newsagency of the future · Social responsibility

Bauer Media ignores newsagent sales data & sends extra stock when there is plenty in-store

November 18th, 2014 · 22 Comments

This is not a new story. What I describe here happens in newsagencies across Australia every week, many times over. It’s been happening for years. This is a crime. There appears little or no interest in key spiller businesses in fixing the issue. Shame on those involved as you are the people hurting small business […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · Social responsibility

Interesting Stop Staples campaign could offer learnings for newsagents doing school booklists

November 17th, 2014 · No Comments

Someone or some group in the US is running a Stop Staples campaign to encourage people to NOT purchase school supplies from Staples. The campaign is connected with the move of US Postal service outlets into some Staples stores: Staples and the U.S. Postal Service have cut a deal that jeopardizes thousands of living-wage jobs – […]

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Tags: Ethics · Social responsibility

Gerry Harvey still fighting on the GST

November 13th, 2014 · 2 Comments

It’s good to see Gerry Harvey still fighting on the GST front, his targeting of Australia Post and its new ShopMate service that he says makes it easier for Australians to purchase products GST free from overseas retailers and bring them into the country. I am interested in the issue but not so much the […]

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Tags: Ethics · Social responsibility

Collins Debden charity message connects

November 11th, 2014 · No Comments

The charity message pitched on the Collins Debden diary stand is connecting with shoppers. I heard a couple mention it Saturday prior to selecting a diary ti purchase. People understand the plight of the Tasmanian devil. I think it helps that it’s an animal charity too given the number of man related charities promoted in newsagencies […]

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Tags: Social responsibility

Sunday newsagency management tip: fail well

November 2nd, 2014 · 4 Comments

It’s natural to fear failure in personal and business life. Online and offline gossip about friends, colleagues, competitors and others is often about failure, intensifying our own fear of failure. Today, news of failure is amplified more than ever because of the ready access to the megaphones of social media. My uneducated theory is that volume of […]

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Tags: Ethics · Management tip · Newsagency challenges · Newsagency management · Newsagency opportunities · Optimism · Small Business · Social Media · Social responsibility

Is Coles engaged in predatory pricing for Newspapers in Port Lincoln?

October 29th, 2014 · 9 Comments

I’m told that Coles is not passing on freight costs imposed by News Corp. for flying its print products into Port Lincoln. In doing so, Coles is selling The Advertiser at a significant discount to newsagents who are passing on the freight cost. What Coles is doing sounds like it could be predatory pricing as defined […]

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Tags: Ethics · Newspapers · Social responsibility

News Corp. opens its Victorian election campaign with a incomplete attack about Intralot

October 25th, 2014 · 3 Comments

While the Victorian Labor Government screwed up the introduction of Intralot in 2007, they are not to blame for the $63M loss by Intralot in my view. The blame for the loss rests with Intralot for poor management, Tatts for their sales counter land grab and several independent authorities that permitted small business newsagents to […]

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Tags: Ethics · Lotteries · Social responsibility

ANF offers emotion over leadership to newsagents on magazine oversupply

October 24th, 2014 · 8 Comments

At the ANF’s National Newsagent blog this week, under the headline of My heart bleeds for these newsagents, the ANF published a letter from a Western Australian newsagent about magazine supply issues including oversupply. Rather than providing leadership on the issue, what is supposed to be the peak body of the newsagency channel offers emotion […]

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Tags: Ethics · magazine distribution · magazines · Newsagency challenges · Newsagency management · Social responsibility

Meeting with XchangeIT

October 23rd, 2014 · 6 Comments

I met with Chris Leach the CEO of XchangeIT today as part of a regular discussion Chris has with the various newsagency software companies. I took the opportunity to express concern that newsagents are pressured to provide accurate sales data yet we see little benefit in return. While it is outside his purview, Chris listened […]

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Tags: Ethics · magazine distribution · magazines · Social responsibility · XchangeIT

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

Unnecessary increase in supply of Yours

October 19th, 2014 · 8 Comments

There is no evidence in our sales data going back three months for Bauer Media increasing supply of Yours magazine by 5%. IIt is increases like this that demonstrate sending data back through XchangeIT is a waste of time. For all their bluster against newsagents and data, XchangeIT should look closer to home for misbehaviour […]

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Tags: Ethics · magazines · Social responsibility

A different approach to plush

October 14th, 2014 · 1 Comment

I was surprised to see this Ugly Doll stand on a shop floor Monday. Maybe I am being obesely sensitive but this stand and the product name feel like a negative message to me. The Ugly Doll name alone calls out a difference which I think is unhelpful. But maybe the pitch has worked because I noticed it. […]

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Tags: Optimism · retail · Social responsibility

Careful, our ignorance is showing

October 11th, 2014 · 4 Comments

I noticed comments posted here recently drawing differences between distribution and retail newsagents, indicating that the distribution newsagent had it tougher and were more real. I think such a view reflects an unhelpful prejudice. We each have unique business and personal circumstances that determine the difficulty we face daily in our businesses and lives. To label one more real than another […]

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Tags: Ethics · Newsagency management · Social responsibility

How newsagents can act on calendar supply by magazine distributors

October 7th, 2014 · No Comments

As promised a few days ago, here are my thoughts on how newsagents can act on the supply of calendars by magazine distributors where we have little or no control on supply and where margins are considerably lower than what we can achieve ourselves through direct relationships. If you have been supplied calendars that you […]

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Tags: Calendars · Ethics · magazine distribution · Magazine oversupply · Newsagency management · Social responsibility

Newsagent wellbeing survey reminder

October 6th, 2014 · No Comments

I have created a six-question newsagent wellbeing survey to gather information about how you see yourself and to get newsagents thinking about their personal wellbeing. Please click here to take the survey. I’ll publish the results here some time next week. The purpose of the survey is as much about you thinking about these things as it […]

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Tags: Newsagency management · Social responsibility

Finance Minister makes case for selling government owned Australia Post retail outlets

October 1st, 2014 · 1 Comment

At his press conference on Sunday announcing the privatisation of Medicare, Finance Minister Mathias Cormann made the case for privatising the government owned and protected Australia Post retail outlets. There is absolutely no good reason for the Federal Government to own a private health insurance business today. Medibank Private is a commercial business, operating in […]

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Tags: Australia Post · Competition · Ethics · Newsagency management · Social responsibility