Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Social responsibility'

Ethics in small business: do newsagents pay employees below the award pay rate?

September 22nd, 2015 · 17 Comments

A post I wrote yesterday about convenience store competition in Sydney has become a discussion about pay rates and an argument about whether newsagents pay award wages. Three commenting on the post say newsagents do not pay award wages. One, Burgess, goes further saying: Bet you London to a brick for each newsagent who pays his […]

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Tags: Ethics · Newsagency management · Social responsibility

Free: take only what you need

September 17th, 2015 · 8 Comments

Walking near where I live last night I noticed this box and sign outside a food store offering free produce. There was no requirement to make any purchase in-store – the items were truly free, no questions asked. The box was considerably fuller earlier in the day. It turns out this is a regular service […]

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Tags: Social responsibility

The disconnect between politicians and small business

September 11th, 2015 · 4 Comments

The more I hear politicians speak the more I realise the extent of their disconnect from small business and everyday people. While we talk about real issues in our businesses and engage is genuine two-way conversations with our customers, our politicians from the major parties ignore questions from journalists and fail to listen. Watch or […]

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Tags: Ethics · Social responsibility

Paywave / tap and go payments under the spotlight

September 9th, 2015 · 24 Comments

I am pleased to see discussion among law enforcement and government about pay wave / tap and go technology with police calling for it to be optional. Customers need to have the option to disable Paywave / tap and go facilities on their cards. The banks are awful when it comes to card fraud. I […]

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Tags: Ethics · Newsagency management · Social responsibility · supplier arogance · theft

Did the ATO and other federal government departments fail 7-Eleven workers?

September 1st, 2015 · No Comments

The ATO has a set of benchmarks against which it can assess businesses in various channels, including benchmarks for convenience stores. In the wake of the 7-Eleven employee wages and entitlements scandal that has broken over the last few days, we can ask where was the ATO in this? Were they companying business returns with […]

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Tags: Ethics · Social responsibility

What newsagents can learn from the 7-Eleven employee exploitation story

September 1st, 2015 · 7 Comments

All 7-Eleven franchisees and employees are tainted as a result of the actions of some in ripping off some who work and worked at 7-Eleven stores. 7-Eleven corporate is in damage control to preserve some value for the brand. What has happened since the story first broke on the weekend in Fairfax media and gained […]

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Tags: Ethics · Social responsibility

An opportunity for newsagents who compete with 7-Eleven in the face of the labour scandal

August 29th, 2015 · 7 Comments

The Age and The Sydney Morning Herald today has the first part of a joint Fairfax / ABC investigative report on underpaid workers working at 7-eleven outlets. Newsagents ought to read this, especially those newsagents who pay cash in hand and short pay on the hourly rate and other conditions. Newsagents who do employ and […]

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Tags: Ethics · Management tip · Newsagency management · Social responsibility

Begging in front of the newsagency

August 22nd, 2015 · 6 Comments

Visiting a newsagency on Tuesday I was confronted by someone begging. Hey mate can you spare some change? they asked as I walked in. Half an hour later when I stepped out of the business they tossed our Got a dollar you can give me for a coffee? This is in an inner suburb of […]

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Tags: Newsagency challenges · Newsagency management · Social responsibility

How one newsagent leveraged the local paper out of Woolworths

August 21st, 2015 · No Comments

A newsagent shared this story with me recently about how they won a local newspaper back to their business and out of Woolworths. In their own words, with identifying details edited out, here is their story: One of the local papers some time ago put their paper in the local Woolworths supermarket located very close […]

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Tags: Newsagency management · Newsagency opportunities · Newsagent representation · Newspapers · Social responsibility

Coles double standards exposed in Zoo magazine decision?

August 19th, 2015 · 5 Comments

The decision by Coles to withdraw Zoo from its shelves is interesting and with considering. If the decision is a result of pestering because of how Zoo treats women in its photos and stories then maybe the pesterers could turn their attention to the shelves of unhealthy foods that shorten lives and burden the public health system. If […]

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Tags: Ethics · Social responsibility

Our politicians need to be audited as we are in small business

August 11th, 2015 · No Comments

With major political parties now aligned on the expenses issue and suggesting there is nothing for us to see or worry about, we ought to remind them what life is like in the real world. Small businesses, like newsagents, face onerous regulation. We are subject to unexpected policing and audits that add to our operational […]

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Tags: Ethics · Social responsibility

Why the spending of Australian politicians on travel and perks disgusts me

August 7th, 2015 · 9 Comments

How can we trust politicians from the major parties who constantly lecture us in business and individuals about fiscal responsibility yet who ignore their own advice when spending on themselves? The travel and personal entitlements stories of the last few weeks serve to reveal to us what appalling leadership we have in Canberra. Their explanations […]

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Tags: Ethics · Social responsibility

If you pay cash in hand or under the award you will get caught

July 28th, 2015 · No Comments

A prospective newsagency purchaser recently declined to proceed with a purchase after they discovered that two full time employees were being paid under the award and were paid in cash. The annual saving to the business was in excess of $25,000, which was reflected in the profit and loss statement for the business. The accountant for the […]

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Tags: Ethics · Newsagency management · Social responsibility

I am not the Mark Fletcher on the POS Solutions blog

July 16th, 2015 · No Comments

A Mark Fletcher made a negative comment on the POS Solutions blog on June 24. All comments on that blog are moderated. I emailed the owner of POS advising the comment was not from me. I also commented on the blog saying this – twice. My comments have been blocked. The negative comment remains without clarification. […]

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Tags: Ethics · Social responsibility

Sids and kids makes doing good easy

June 15th, 2015 · No Comments

The folks at sids and kids understand retailers. They make it easy for us to support them – with with a good counter unit of products that are understood. Their brand is trusted. nextra and newsXpress are their partners in our channel. I think it is better that opportunities like these are organised through groups rather than associations or magazine distributors. […]

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Tags: Social responsibility

Why newsagents should not resist providing News Corp. sales data through XchangeIT

June 10th, 2015 · 3 Comments

I am aware of some newsagents refusing to provide News Corp. with sales data through XchangeIT. The provision of this data is one reason for News now using XchangeIT to send supply files to newsagents. Unlike some magazine publishers, News wants to reduce the paper wastage of returns – saving them money as well as newsagents […]

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Tags: Ethics · Newsagency management · Newspaper distribution · newspaper home delivery · Newspaper marketing · Newspapers · Social responsibility

We need healthier newsagents

June 2nd, 2015 · 7 Comments

It can be tough staying healthy while running a business, especially in these days of lean overheads. Eating on the run and lack of exercise can damage our bodies and impact negatively on our businesses. I struggle with my weight and have been able to stabilise this by walking at least 8km a day. I […]

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Tags: Newsagency management · Social responsibility

Why the ANF is wrong about magazine performance data in newsagencies

May 26th, 2015 · 4 Comments

The CEO of the ANF says the ANF supports the MPA pilot of new magazine supply rules for newsagents to gather data on magazines in newsagencies. The CEO ignores the considerable data set already available in newsagencies. Here’s a new 11 minute video from me outlining some of the data available. This video illustrates that as […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Social responsibility

Further submission to ACCC seeks fairness for newsagents on magazine supply

May 25th, 2015 · 15 Comments

This morning I made another submission to the ACCC on the issue of magazine supply, encouraging them to collect data to assess the fairness of the newsagent supply model versus the supply model used for our competitors. Here is the full text of the letter: Magazine Publishers of Australia application A91472 While this letter is written […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency opportunities · Social responsibility

The importance of talking about mental health in small business newsagencies

May 21st, 2015 · 7 Comments

A newsagent suicided two weeks ago leaving a young family without a parent and a business without leadership. Things had been tough for the business with landlord challenges and difficulties dealing with magazine supply. Colleague newsagents had suggested help was needed. Unfortunately, the first meeting to sort out help was two days too late. I have […]

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Tags: Ethics · Leadership · Newsagency management · Occupational Health · Social responsibility

Ignorant commentators come out against the small business instant asset write off in the 2015 federal budget

May 15th, 2015 · 2 Comments

I write this as the owner of an Australian software company serving several specialist retail channels, as a newsagent and as the owner os a couple of other businesses serving small businesses in Australia. I am disappointed at some of the commentary about the instant asset write off announced in the federal budget this week. I have […]

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Tags: Ethics · Newsagency management · Small Business · Social responsibility

Supermarkets called to stop selling Zoo magazine

May 14th, 2015 · 2 Comments

ABC local radio in Sydney today carried a story about Zoo magazine that included calls on Coles and Woolworths to stop selling Zoo. Listen here. Click here to see an opinion piece by Jo Stanley about this. 3 likes

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Tags: Ethics · magazines · Social responsibility

If you received Wedding Styling Handbook this week from Bauer Media read on

May 9th, 2015 · 2 Comments

A newsagent colleague called me yesterday with news the newsagency received Wedding Styling Handbook issue #1 for the fourth time. First time around their received 4 copies and sold all. Two months later they received 5 copies and returned 3. Four months later they received 3 and returned 3.  This title was done after the […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Social responsibility

MPA seeks to vary magazine pilot arrangements

May 8th, 2015 · No Comments

The ACCC advised yesterday that the MPA is seeking to vary arrangements for the pilot to test magazine supply rule changes. Click here to see the MPA letter. Click here to see the annexure. This latest correspondence from the MPA does not trial magazine supply changes that enable newsagents to be competitive with others. The […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · newsagency of the future · Social responsibility

What newsagents need to know about the MPA trial of proposed magazine supply rule changes

May 6th, 2015 · 27 Comments

Here is a video I shot Monday this week to explain what I think newsagents need to know about the trial of new magazine supply rules proposed by three magazine publishers. It’s a long video but brings to the view concerns about the facts. Please watch it. In the video you are provides quotes from […]

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Tags: Ethics · magazine distribution · Magazine oversupply · magazines · Social responsibility