Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Suppliers'

New unfair contract terms law to protect small business

April 28th, 2016 · No Comments

New contract terms law will apply from November 12, 2016. These laws are designed to increase protection for small business from unfair contracts. Click here to see an excellent Q&A with the ACCC about this. And here is an excellent video from the ACCC about the new laws. 5 likes

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Tags: Competition · Suppliers

Some newsagency suppliers need to understand the importance of barcodes on products

March 31st, 2016 · 1 Comment

It frustrates me when I hear of a newsagency supplier using the same barcode on multiple products. Retailers cannot adequately track sales in such a situation. Suppliers who do this deny newsagents the opportunity to understand what is happening in their business. How do you understand the performance of your card department with, say, 800 different […]

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Tags: supplier arrogance · Suppliers · Ugh!

Andrews McMeel to close Australian office

January 28th, 2016 · No Comments

Calendar and card company Andrews McMeel is to close their Australian office as announced today. Many newsagents sell their quality and sought-after products. Here is the announcement including a further update: ANDREWS MCMEEL PUBLISHING OFFICE CLOSING US Publisher Andrews McMeel is closing their Australian office. Local Managing Director, Deborah McQuoid will manage the transition of […]

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Tags: Suppliers

Gallery Collection closing

January 11th, 2016 · No Comments

Gallery Collection issues the following statement, announcing the imminent closure of the business, to customers earlier today: Dear Customers, It is with deep regret that we write to inform you that we have decided to close the business of Gallery Collection Pty Ltd. The decision to cease trading has not been taken lightly as we […]

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Tags: Suppliers

Some newsagency supplier websites turn you off doing business with them

November 30th, 2015 · No Comments

Some product and service suppliers to newsagents have the worst websites I have ever seen. They are a barrier to doing business. Too often when I speak with a supplier about their website the answer is they are working on it. In the meantime, they complain newsagents are not doing enough business with them. Here […]

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Tags: Customer Service · supplier arrogance · Suppliers

WH Smith impact on Australian suppliers and newsagents

December 11th, 2014 · 3 Comments

As WH Smith extends its reach here in Australia, acquiring more retail locations through acquisition, some suppliers will see business impacted. New commercial partners will benefit while those who are not will not benefit. I’ve heard of a supplier relationship that advantages one supplier over a competitor in an important specific channel. The supplier who missed out stands to […]

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Tags: Newsagency challenges · Newsagency management · Suppliers

Can you sell gifts worth $250 and more in your newsagency?

March 10th, 2014 · No Comments

A supplier of circulation products to newsagency businesses was heard recently to say that newsagents were wrong to chase sales of cheap gifts. This supplier is ignorant of what many newsagents are actually doing in the gift space. Sure, some newsagents offer cheap gifts. Many, however, are playing a different gift space altogether. Indeed, I […]

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Tags: Suppliers

Learning to trust (or not) a supplier

December 19th, 2008 · 14 Comments

The rep for these bright fluffy pens said they were selling well.  Since this was a new relationship for us we trusted them and placed an order.  A few weeks later we found the same product in a discount shop for what we paid the wholesaler.  Ours are not selling and I doubt they would […]

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Tags: Suppliers · Ugh!