Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ugh!'

Our card vandal is back

October 20th, 2014 · 3 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

It’s a mystery

October 13th, 2014 · 2 Comments

Network Services sent us a new product: Bungees. Mystery Pack it says.  Well, it’s a mystery to us why they would send us this item. No thanks. 25% if an offensively low GP for a toy item. It makes us less competitive when suppliers send us unrequested product that it not appropriate to our business model. 5 […]

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Tags: magazine distribution · Magazine oversupply · Newsagency management · supplier arogance · Ugh!

Fairfax prefers 7-Eleven over newsagents

September 1st, 2014 · 2 Comments

Further to my post about not being able to get The Age Good Food Guide to sell in my newsagency, Fairfax has been promoting that it’s in 7-Eleven outlets and newsagents. Thanks Fairfax. They go negotiate to get it into 7-Eleven but don’t even try and get it into better service focussed retail newsagents. This […]

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Tags: Ethics · Newspapers · Ugh!

Fairfax misses opportunity to connect with retail newsagents

August 30th, 2014 · 25 Comments

If Fairfax wants to increase over the counter sales of newspapers they need to develop a better relationship with retail newsagents. Yesterday, they published a list of newsagents offering a deal for the Good Food Guide and The Age bundled together. From what I can tell these are newsagents who also deliver the newspaper. I […]

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Tags: Newspapers · Ugh!

Tomorrow’s news today at Coles Express Goondiwindi

August 28th, 2014 · 15 Comments

Here is the display of magazines at Coles Express in Goondiwindi. The photo was taken yesterday morning. Some of the titles in the photo were due to go on sale today. The local newsagent received their stock early but did not put it out, respecting the contract. Coles, apparently, lives by a different set of […]

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Tags: Ethics · magazines · Ugh!

Newsagents infuriated by IPS supply of colouring books

August 23rd, 2014 · 25 Comments

Fairfax owned IPS has made a dreadful decision to scale out colouring books to newsagents. We can source similar quality colouring book products which will carry a 50% and more gross profit so there is no commercial sense for us to sell these titles on magazine margins. IPS management is not responding. They need to as […]

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Tags: magazine distribution · Magazine oversupply · Ugh!

How one customer paid $2.00 for Yours magazine

August 9th, 2014 · 4 Comments

A customer today told me that we charge too much for Yours and that they just paid $2. They bought the Australian Women’s Weekly and Yours at a Coles Express and got Yours for $2.00. They went back later and returned AWW using the refund to buy another title they actually wanted – meaning they […]

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Tags: magazines · Ugh!

Memo to Your Brides Guide publisher from a newsagent

August 8th, 2014 · 5 Comments

We received the Your Brides Guide yesterday for the first time and I’m ready to early return the lot. However, as it’s a full copy return and bulk, I am going to give it a couple of weeks before I freight it back to Network at my cost (which sucks!!). While the title comes with […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency management · Ugh!

Gold Coast Bulletin souvenir edition not in newsagencies

August 5th, 2014 · No Comments

News Corp’s Gold Coast Bulletin published a special edition yesterday commemorating the handover of the Commonwealth Games. As their own report indicates, this special edition was not available in newsagencies. News Corp has passed up another opportunity to demonstrate its commitment to the newsagency channel. The company for years has said newsagents are important to […]

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Tags: newspaper home delivery · Newspapers · Ugh!

Old NW discounted with current OK!

July 1st, 2014 · 2 Comments

I don’t like these discounted bagged magazines from Bauer: they waste space in already crowded magazine shelves. This latest offer is promoting NW magazine with the current OK! – an offer that does not make sense to me. We have no space so have relegated the offer to a rear pocket. 3 likes

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Tags: magazines · Ugh!

Too many copies of restored Cars

June 28th, 2014 · 2 Comments

Our supply of Retsored Cars Australia was increased without any justification in the sales data. While I like this Aussie magazine and want to support them, the publisher needs to ensure newsagents do not face an increase in supply without any justification in the sales data. Ugh! 2 likes

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Tags: Magazine oversupply · magazines · Ugh!

FIFA World Cup Sticker Collection pack fail

May 7th, 2014 · 6 Comments

The retail pack for the FIFA World Cup Sticker Collection is not ideal for use in retail. Instead of being the retail-friendly merchandiser we expected, it was a box holding product that we need to modify if it’s to be put on display in store. The publisher could have done a better job. to help us […]

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Tags: retail · Ugh!

Selling guns is retail

May 2nd, 2014 · No Comments

I know of a couple of newsagents who sell guns but not automatic and semi-automatic weapons like I saw in the window of a gun shop I visited earlier this week. They, they had what looked like everything you’d need for a private army. Some pretty crazy stuff. Once I got over the shock of […]

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Tags: Ugh!

Adelaide Advertiser hard to find in Adelaide

April 23rd, 2014 · 2 Comments

Several newsagents contacted me yesterday saying that cuts in circulation by the publisher saw them sell out of the Adelaide Advertiser before lunchtime. Too often, we hear of situations where newsagents advise what they need and publishers, in their wisdom, disagree and sales are lost as a result. 5 likes

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Tags: Newspaper distribution · Newspapers · Ugh!

Magazine distributors should not distribute books

April 15th, 2014 · 10 Comments

I was surprised to receive this book with magazines yesterday. We don’t sell books –  not full price titles and not for 25% in gross profit. We need to be able to stop products like this being sent to us without out approval. As it stands we have to pay to send back this stock […]

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Tags: Book retailing · magazine distribution · Ugh!

Nanny state threatens Loom Bands sales

April 13th, 2014 · 2 Comments

Fairfax reports today NSW schools are banning Loom Bands. Instead, the schools should consider congratulating kids for making something rather than watching TV or playing on their phone or tablet device. 8 likes

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Tags: retail · Trends · Ugh!

News Corp. is allocating Labour Day newspaper supplies based on Australia Day!

March 8th, 2014 · 3 Comments

Distribution newsagents have told me to be ready for sell-outs on Monday – Labour Day everywhere except for NSW and QLD – as those managing circulation nationally for News Corp. have set supply numbers based on Australia Day this year. Yes, seriously! Newsagents who have sought to change their Labour Day 2014 figures based on […]

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Tags: Newsagency challenges · Newspaper distribution · Newspapers · Ugh!

Unnecessary barcode and poor placement

March 2nd, 2014 · No Comments

Check out how one newsagent barcoded The Saturday Paper. There is no reason to barcode this title since it already has a barcode. Even more important – it was a mistake to place the barcode over part of the masthead – this makes noticing the title more difficult. This is poor management by the newsagent – […]

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Tags: Newsagency management · Ugh!

FOUND! The missing Australian Open Tennis programs!

January 23rd, 2014 · 8 Comments

I was in a couple of transit location newsagencies yesterday and discovered plenty of stock of the Australian Open tennis programs. The sighting of all the spare stock made me wonder if these were the copies Network failed to supply me. Regulars here will know that we expected to sell close to 30 copies this […]

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Tags: magazine distribution · magazines · Ugh!

Ad covers barcode on Melbourne Bride

December 30th, 2013 · No Comments

In a production blunder, the ad booklet for Rydges stuck to the latest issue of Melbourne Bride magazine covered the barcode.  The ad booklet is also falling off when browsers put the magazine back on the shelves. Part of the problem is the thickness of the magazine and the flimsiness of the ad booklet. I’ve removed […]

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Tags: magazines · Ugh!

This perfect impulse line brings out disgusting behaviour at the counter

December 24th, 2013 · No Comments

These small plastic rings that light up sell easily at the counter. Kids eyes light up when they see them. They are a perfect counter line. Two days ago a male customer in his late seventies was belittling his female companion, aged in her late thirties. I heard him snap get over here – that’s when […]

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Tags: Gifts · Impulse lines · retail · Ugh!

Network Services magazine allocations fail again: supply of 2014 Australian Open tennis program slashed

December 20th, 2013 · 6 Comments

We have been building our sales of the tennis Australian Open program for the last four years and then this year some genius or some genius process at Network Services cut us back to our 2010 supply number.  Last year we sold 26 copies out of 28 supplied. Talk about a screw up. While I […]

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Tags: magazines · Ugh!

Westfield mistakes ruin marketing promotion and blocks foot traffic – and offers no assistance

December 9th, 2013 · 10 Comments

I loved the idea of Super Saturday pitched by Westfield to tenants at Westfield Knox City. We completed the form indicating we would offer 25% off all gifts except plush and Christmas. We did this to be an active participant in a whole of centre sale that they would promote through a catalogue and other […]

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Tags: retail leases · Retail tenancy · Ugh!

Bauer cookbook collateral does not work in traditional magazine fixtures

November 29th, 2013 · 1 Comment

The photo shows the placement of the latest small-format cookbook offer from Bauer. If newsagents do what Bauer ask they cover-up most of the titles in the waterfall display. Whoever is responsible for this promotion and the associated collateral ought to spend more time in newsagencies. Besides the product size not being magazine fixture friendly, […]

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Tags: magazines · Ugh!

Good Weekend missing?

November 24th, 2013 · No Comments

I had a customer complain that they did not get Good Weekend magazine in The Saturday Age yesterday. I had convince them that what they thought was an Optus catalogue and threw out after leaving the shop was in fact Good Weekend magazine with the front covered by an Optus ad. 4 likes

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Tags: magazines · Ugh!