Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries Tagged as 'Ugh!'

Some newsagency suppliers need to understand the importance of barcodes on products

March 31st, 2016 · 1 Comment

It frustrates me when I hear of a newsagency supplier using the same barcode on multiple products. Retailers cannot adequately track sales in such a situation. Suppliers who do this deny newsagents the opportunity to understand what is happening in their business. How do you understand the performance of your card department with, say, 800 different […]

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Tags: supplier arrogance · Suppliers · Ugh!

The House of Wellness is not a gift with purchase

March 21st, 2016 · No Comments

Newsagents were paid by News Corp. to hand out the 100 page The House of Wellness magazine with newspapers last week. The compensation did not cover the cost of the service. The product itself was pitched as a “gift with purchase”. I looked through the magazine on the weekend. This is no gift. It’s an advertising catalogue with […]

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Tags: Newspapers · Ugh!

How is the quality of your packaging of The Art of Crochet

March 19th, 2016 · 7 Comments

We are finding the packaging of copies of The Art of Crochet to be sub-standard with magazines and wool falling off the backing card of issue one due to inadequate taping. I am curious if others are experiencing this. It is frustrating having to spent time making the law margin stock merchantable. 10 likes

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Tags: magazines · partworks · Ugh!

News Corp. undervalues newsagents with House of Wellness freebie

March 11th, 2016 · 12 Comments

News Corp. is paying small business newsagents twenty cents per copy of The House of Wellness freebie handed out. News Corp’s expectation is rooted in decades of history with our channel, history that is not so relevant today. While some newsagents will like this type of campaign, most will not, they will see it as […]

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Tags: Ethics · Newspapers · Social responsibility · Ugh!

Too many old school suppliers to the newsagency channel still don’t get it

March 5th, 2016 · 3 Comments

The newsagency channel has changed … because retail has changed because how people shop has changed because how people get news and information has changed. Too many of our old school suppliers don’t get it. They think they can continue pay party commissions, expect premium space and expect us to focus on them ahead of […]

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Tags: Newsagency management · newsagency of the future · Ugh!

Why did News Corp. cut newspaper supply to small business newsagents?

February 8th, 2016 · 3 Comments

Why did News Corp. allocations experts cut the supply of newspapers on the launch day of the Dr Seuss national promotion being run by the company to increase the sale of newspapers? The cynic in me wonders if this is to do with shifting traffic from newsagents to supermarkets. I heard from several newsagents yesterday […]

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Tags: Ethics · Newspapers · Ugh!

Yes, Bauer Media does want newsagents to promote a competitor

November 3rd, 2015 · 6 Comments

Here is the flyer to which I referred here yesterday from Bauer Media provided to newsagents asking them to promote a Myer department store sales catalogue in their newsagencies, a catalogue that promotes items newsagents sell. Bauer is not paying newsagents the traditional margin of $1.4875 for handing out this ‘publication’. 8 likes

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Tags: Ethics · magazines · Social responsibility · Ugh!

Neil Mitchell’s puerile engagement with adult colouring

October 23rd, 2015 · 2 Comments

On the way to a supplier meeting today I caught Neil Mitchell on 3AW talking about adult colouring. What for many is a relaxing passion, Neil made out to be puerile. He sent out his program producer to ‘research’ the market. This chap when to a WH Smith store near the 3AW studio where encountered a […]

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Tags: Newsagency challenges · newsagency marketing · Ugh!

News Corp. late advising newsagents on DVD promotion

October 10th, 2015 · 12 Comments

News Corp has been late in providing newsagents information about a DVD promotion to kick off a week from now. In an ideal world, News Corp. would advise software companies two or three weeks out so they could write advice for proper implementation of the offer using gar various software packages. What happened this week […]

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Tags: Newspapers · Ugh!

People who stop on escalators frustrate me

August 31st, 2015 · 13 Comments

I don’t get it when people step on to an escalator and stop. I am not talking here about those with trouble walking or who are older – no, I am talking here about healthy people, especially those who could do with climbing some stairs. It’s like some people crave not exerting themselves. What frustrates me […]

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Tags: Ugh!

Wrong barcode on Picture magazine discount pack frustrates newsagents

August 11th, 2015 · No Comments

Years ago if Network Services sent a magazine with a wrong barcode they would contact newsagency software companies as they are usually the first port of call if there is a problem. Not any more. Network sent a notice to newsagents and this eventually made its way to the software companies. Poor customer service from Network. 8 likes

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Tags: magazine distribution · magazines · Ugh!

Adelaide Advertiser alienates SA newsagents

March 26th, 2015 · 18 Comments

Check out the ad in the Adelaide Advertiser promoting a Crows sticker. What the ad does not say is that it’s available in all newsagents. Promoting Newspower is disrespectful to other SA newsagents – branded and unbranded. Newspower location numbers are down in SA so why News Corp. would hitch this promotion to only that […]

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Tags: Newspapers · Ugh!

Disappointed to see News Corp. make Woolworths look better

March 17th, 2015 · No Comments

I was disappointed to see this as in The Australian yesterday promoting an exclusive to Woolworths gift opportunity with Delicious, Australian Country Style, Taste and other News Corp. magazine titles. News Corp. should be investing in the newsagency channel instead of Woolworths. We do more for their magazines than this supermarket giant. 5 likes

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Tags: magazines · Newspapers · Ugh!

Bauer Media trials Woman’s Day price increase and botches newsagent engagement

February 2nd, 2015 · 1 Comment

Bauer Media is trialling a price increase for Woman’s Day to $4.40 in Western Australia while at the same time offering it through Coles for half price and continuing to chase sales by including it in a discount pack at 33% off. What makes the WA price increase trial worse is the poor and after […]

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Tags: Ethics · Ugh!

Check out the subscription offer in this magazine

January 8th, 2015 · 5 Comments

While I accept subscriptions are important to the sale and distribution mix of magazine publishers, sometimes they go too far, abusing our low cost retail channel for completely selfish gains. Take the latest issue of Men’s Muscle & Health. The issue has a card inserted which partially covers the title in the pocket behind. On this […]

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Tags: Ethics · magazines · Media disruption · Ugh!

The Friendship Book delivers excellent destination business

November 6th, 2014 · No Comments

We are promoting The Friendship Book for 2015 with placement in front of magazines, next to People’s Friend. As we do each year, we’ll order more stock. Our problem with this title is under supply! It’s feast or famine when ti comes to magazines! 1 likes

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Tags: magazine distribution · magazines · Ugh!

Nic & Rocco reissue of damaged stock by Bauer wastes newsagent time and money

October 30th, 2014 · 12 Comments

Almost a year ago, Bauer Media issued Nic & Rocco Sweet Sensations. I blogged about it at the time. Today, they sent it out again. This time it’s stock that has been around the block. Many copies are damaged. What a waste of time and money! What an appalling and unfair treatment of newsagents. I consider […]

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Tags: Ethics · magazine distribution · Magazine oversupply · Ugh!

Is it unethical to send more stock of a title a newsagent without justification?

October 22nd, 2014 · 4 Comments

Imagine the surprise of a newsagent this week when they received additional stock of Modern Wedding Styling magazine when they still had stock on the shelves from the August allocation. There is no sales history to indicate they will get through the initial allocation. So, the newsagent topped the supply this week and early returned […]

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Tags: Environment · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency management · Ugh! · XchangeIT

Evidence Bauer Media sales based replenishment of magazines to newsagents is not based on sales data

October 22nd, 2014 · 4 Comments

Thank you for sending your sales data. Based on the information you have provided, we have raised an extra order on your behalf. This order will be delivered to you on the next available delivery day. Outlined below is a list of what the order will contain. This is the opening of an email this […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · Newsagency challenges · Newsagency management · Ugh! · XchangeIT

Magazine publishers who make supermarkets more appealing than newsagents risk the future of our channel

October 21st, 2014 · 33 Comments

For years there have been differences between how suppliers who supply newsagents and supermarkets with the same products treat these competing retail channels. While newsagents have complained, they have done nothing about it. I think we are approaching a time when we will need to act. The challenges now are about much more than better […]

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Tags: Competition · Ethics · magazine distribution · Magazine oversupply · magazines · Newsagency challenges · Newsagency management · newsagency of the future · supplier arrogance · Ugh!

Our card vandal is back

October 20th, 2014 · 7 Comments

We found these cards torn in our Spirit Humour stand on Saturday. Our prude shopper who judges what we sell by damaging our stock is back. What an arrogant yet weak act. Arrogant in that they clearly want a world reflecting only what they approve. Weak in that they don’t have the guts to speak […]

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Tags: confectionary · Ethics · Greeting Cards · Newsagency challenges · Newsagency management · Social responsibility · theft · Ugh!

It’s a mystery

October 13th, 2014 · 2 Comments

Network Services sent us a new product: Bungees. Mystery Pack it says.  Well, it’s a mystery to us why they would send us this item. No thanks. 25% if an offensively low GP for a toy item. It makes us less competitive when suppliers send us unrequested product that it not appropriate to our business model. 5 […]

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Tags: magazine distribution · Magazine oversupply · Newsagency management · supplier arogance · Ugh!

Fairfax prefers 7-Eleven over newsagents

September 1st, 2014 · 2 Comments

Further to my post about not being able to get The Age Good Food Guide to sell in my newsagency, Fairfax has been promoting that it’s in 7-Eleven outlets and newsagents. Thanks Fairfax. They go negotiate to get it into 7-Eleven but don’t even try and get it into better service focussed retail newsagents. This […]

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Tags: Ethics · Newspapers · Ugh!

Fairfax misses opportunity to connect with retail newsagents

August 30th, 2014 · 25 Comments

If Fairfax wants to increase over the counter sales of newspapers they need to develop a better relationship with retail newsagents. Yesterday, they published a list of newsagents offering a deal for the Good Food Guide and The Age bundled together. From what I can tell these are newsagents who also deliver the newspaper. I […]

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Tags: Newspapers · Ugh!

Tomorrow’s news today at Coles Express Goondiwindi

August 28th, 2014 · 15 Comments

Here is the display of magazines at Coles Express in Goondiwindi. The photo was taken yesterday morning. Some of the titles in the photo were due to go on sale today. The local newsagent received their stock early but did not put it out, respecting the contract. Coles, apparently, lives by a different set of […]

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Tags: Ethics · magazines · Ugh!