Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from June 2013

Great EOFY news from a newsagent chasing growth

June 30th, 2013 · 6 Comments

I received a text message from a newsagent a few weeks ago advising they were rinning a gift sale to reach $100,000 in gist sales for the financial year. They weere close and wanted to pass their goal. This morning I got a message advising they had reached $98,718.43 in gift sales, just shy of […]

[Read more →]

Tags: Gifts

Sunday newsagency management tip: measure everything

June 30th, 2013 · No Comments

Measurement is key to the success of any retail business, especially a newsagency in the middle of a perfect storm of change. Measuring sales, stock, employees and suppliers. Without accurate and consistent measurement, you are not able to make good business decisions or to hold others to account for their actions. By measuring you can […]

[Read more →]

Tags: Management tip · Newsagency management

Sunday newsagency marketing tip: how to run a Christmas in July promotion in your newsagency

June 30th, 2013 · No Comments

Today I am repeating an idea from two years ago because it’s time. Christmas in July is growing in popularity in retail businesses.  It can provide a good retail focus and sales kick in between major seasons. It is an opportunity to move stock while having fun with Christmas out of season. Christmas in July […]

[Read more →]

Tags: marketing · marketing tip · newsagency marketing

Online scratch games to challenge scratch ticket sales?

June 29th, 2013 · No Comments

Check out Crazy Scratch. It’s being promoted in Australia via Google AdWords. You can play with real money. Newsagents need to consider Crazy Scratch and the others in this space when planning capital investment in lottery products. While governments will seek to regulate cross border sales of lottery products, the internet tends to not recognise borders. […]

[Read more →]

Tags: Lotteries

Disruption in digital device platforms

June 29th, 2013 · 1 Comment

US book retailer Barnes & Noble are experiencing pressure with sales of their nook falling. These purpose specific devices are challenges because of many other multi purpose devices filling the need of reading platform. I see people reading books, newspapers and magazines on their tables – iPads, samsung and Slate – as well as on […]

[Read more →]

Tags: Media disruption

Do you cover your window with magazine posters?

June 29th, 2013 · 5 Comments

I was surprised to see this suburban newsagency with prime window space covered with magazine posters yesterday. This is so old school. It blocks a view of what’s in-store, what could entice shoppers in. It’s also odd to me that they are promoting these magazines so late in the week, when 80% or 90% of […]

[Read more →]

Tags: magazines · Newsagency management

There are plenty of overseas magazines I’d like to see available to newsagents

June 29th, 2013 · 2 Comments

I was in the US checking out some retail businesses and noticed plenty of magazine titles I’d like to see in my stores. I was particularly interested in titles that appeal to niche (valuable, loyal) interests. Take geek for example. I can see this working well for us.  I’d love a way for us to […]

[Read more →]

Tags: magazines · Newsagency opportunities

Developments in meals on the run

June 29th, 2013 · No Comments

I was in the US earlier this week and noticed a new type of meal on the run in convenience, petrol and transit stores. The boxes of meals I saw offered three ‘courses’ in packaging not requiring refrigeration. While I’d prefer a piece of fruit to the over processed food in these boxes, they do […]

[Read more →]

Tags: Convenience retail · Newsagency management

Tax pack questions already!

June 28th, 2013 · 41 Comments

Like other newsagents I am sure questions are coming thick and fast about tax pack availability. The decision by the ATO to not use newsagents as pick up points will frustrate many taxpayers and newsagents. Some customers won;t wait for answers – they jump the queue and ask while you’re serving a real customer. 13 […]

[Read more →]

Tags: Ugh!

Gotch claims consultation that has not occurred

June 28th, 2013 · 1 Comment

A letter from magazine distributor Gordon and Gotch confirming recall arrangements following the change in magazine delivery days says that through XchangeIT, software companies were consulted. My own newsagency software company, serving 1,800 newsagents, was not consulted. While it’s of no consequence since the software will handle the changes, I am unsure why Gotch claims […]

[Read more →]

Tags: magazine distribution · magazines · Newsagency management

Shoddy treatment of Psychics Directory

June 28th, 2013 · 3 Comments

Whoever is responsible for sending the Psychics Directory out with a white stocker covering a newsagent’s price sticker ought to be ashamed. This magazine should never have been sent out in this condition. It’s unprofessional, unmerchantable. The quality assurance process at Gordon and Gotch ought to have stopped this product getting out. I have to […]

[Read more →]

Tags: magazine distribution · magazines

Tapping into Pink popularity

June 28th, 2013 · 6 Comments

Newsagents with this Pink poster book should get it into a good location to make the most of her fan base here. Her current concert series has sold around 500,000 tickets I’m told. This is a ready made market if ever there was one.  This is a title to have with weeklies or at the […]

[Read more →]

Tags: magazines

Stuck on ad says stop buying this newspaper from a newsagency!

June 28th, 2013 · 1 Comment

The ad stuck on the front page of The Daily Telegraph yesterday not only obscured the headline of the page one lead story of the day as well as part of the newspaper masthead, it was promoting home delivery – something many retail only newsagents make nothing from. No wonder stickers like this get removed […]

[Read more →]

Tags: newspaper masthead desecration · Newspapers

Suggested due diligence for newsagency buyers

June 27th, 2013 · 5 Comments

My work with newsagents sees me get involved in many changes of newsagency ownership situations. Often, the involvement is sought to help get to the bottom of a dispute. If the purchaser undertook reasonable due diligence many of the disputes I see could have been avoided. Here is my incomplete due diligence list. I say […]

[Read more →]

Tags: Newsagency for sale · Newsagency management

Will the Chinese edition of Reader’s Digest sell?

June 27th, 2013 · 3 Comments

Check out the copy of Reader’s Digest received by one newsagent yesterday. The Chinese edition I think.  Odd, especially given their sales history. No justification for this action by Network Services. Did anyone else receive this issue of Reader’s Digest? 1 likes

[Read more →]

Tags: magazine distribution · magazines

Another crack at the dog grenade

June 27th, 2013 · No Comments

Following success late last year, we are having another go with the dog grenade – a fun gift for people with dogs. We are passing on some of the additional discount we achieved with our buying and still achieving above 50% GP.  early indications are that the dog grenade will be a repeat hit for […]

[Read more →]

Tags: Gifts

NSW Lotteries indemnity insurance

June 26th, 2013 · 20 Comments

Q-Sure now has the ability to cover NSW Lotteries Indemnity. $620.00 with $20,000,000 Fidelity Cover and $30,000,000 Errors and Omissions. Qsure can place quickly and notify NSW Lotteries direct to save time. I mention this as a service. I have no commercial arrangement whatsoever in relation to this. I mention it here to help newsagents save money. […]

[Read more →]

Tags: Lotteries

Farewell Mick Baker of Rochester Newsagency

June 26th, 2013 · 3 Comments

I received a call a couple of weeks ago from Mick Baker of Rochester Newsagency. He’d just sold his business with settlement scheduled for the end of this month. Mick has been using newsagency software from my Tower Systems company since 1987.  This has been a long term business relationship. In selling up, Mick has […]

[Read more →]

Tags: Newsagency management

TV show talks down print newspapers

June 26th, 2013 · 1 Comment

I saw the premiere of the Stephen King mini-series Under the Dome last night. Early in the show a resident in the town where the show is set confronts the editor of the local newspaper about a story lead. During the brief interaction the resident says she doesn’t read newspapers, that she gets all her […]

[Read more →]

Tags: Media disruption · Newspapers

Trepidation for latest issue of The Australian Women’s Weekly

June 26th, 2013 · 5 Comments

I’ve heard from several newsagents since the news of the photo shoot of the Prime Minister knitting in the latest issue of The Australian Women’s Weekly dropped yesterday.  In each case they passed on negative comments from customers and wondered if this would be the worst selling issue of AWW. Regardless of your political leanings, there […]

[Read more →]

Tags: magazines

MasterChef mook launch under the radar

June 26th, 2013 · 13 Comments

The launch of the three-part MasterChef mook has been odd with little warning for newsagents and little in the way of in-store support. It’s like they don’t expect it to be a success. The supplied quantity is low too. Oh, and a six on-sale with no delayed billing. I’m not sure what they are thinking […]

[Read more →]

Tags: magazines

Oz Lotteries discounts Saturday lotto tickets

June 25th, 2013 · 9 Comments

In a promotion released yesterday to its customers, online lottery business Oz Lotteries is promoting tickets in Saturday’s $30 million superdraw at a 5% discount. This move is certain to further frustrate newsagents on the back of recent developments such as the approval of a trial to sell Tatts products in selected Coles petrol outlets. […]

[Read more →]

Tags: Lotteries

VANA is more marketing group than newsagent association

June 25th, 2013 · 1 Comment

The VANA owned N-Stock is now promoting ink, just as you’d expect to see from a newsagency marketing group or a newsagency supplier.  VANA and associations partnering with N-Stock  is doing this at a time when they are asking the marketing groups and newsagency suppliers to help fund association activities. The associations supporting N-Stock can’t […]

[Read more →]

Tags: Newsagency challenges · newsagency marketing · Newsagent representation

Magazine distributor hinders sales of World of Knowledge magazine

June 25th, 2013 · 3 Comments

The science of magazine allocations continues to amaze me. We did not sell any copies of the launch issue of World of Knowledge. Believing in the title, we promoted issue 2 as I documented here. We sold out our allocation, ordered more and sold some of the extra copies – ten copies of issue 2 […]

[Read more →]

Tags: magazine distribution · magazines · Ugh!

Location of newspapers leads to plush sale

June 25th, 2013 · 2 Comments

Following the discussion a few days ago about the location of newspapers in newsagencies, here’s a story passed on by a team member from one of my newsagencies from this past weekend: Another interesting customer story – a lady picked up a couple of cards, then asked if we had the newspaper. I directed her […]

[Read more →]

Tags: Newspapers · Plush