Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from December 2014

Excited for 2015 – inspiration

December 31st, 2014 · 3 Comments

New Year’s Eve is an excellent time to think about what’s next and while doing that today I could not shake the memory of the opening to The Bugs Bunny Show – not because next year will be a cartoon, nor because it will be a fight between a duck and a rabbit, nor because […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future · Newsagency opportunities

If you want to buy a newsagency in Victoria

December 31st, 2014 · 7 Comments

If you or someone you know is looking for a sea change in Victoria please contact me on 0418 321 338 and I can put you i touch with those handling the sale. This is a profitable business. I’ve seen the P&L and sales data for this business. I’d rate it as a good value […]

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Tags: Newsagency for sale

The counter is where the magic happens

December 31st, 2014 · No Comments

The counter is an important part of any newsagency. I say it’s where the magic happens because it’s where so much of what we do comes together. Here’s a video we shot a few days before Christmas about the counter: 6 likes

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Tags: Newsagency management · Newsagency management video

Encouraging diary sales in newsagencies

December 31st, 2014 · 3 Comments

I was pleased to see the tweet from Collins Debden about diaries and had to respond to them to encourage their promotion of newsagencies as the go to retailers for diaries. We need to embrace every social media opportunity possible to promote our channel. 5 likes

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Tags: Diaries

WH Smith promoting iconic Australian gifts

December 31st, 2014 · No Comments

Check out the placement of iconic Australian gifts by WH Smith at one of their outlets at Melbourne airport last week. This is ideal placement of ideal gift lines for this specific store. Look at the photo, at the fixture that looks like it has been created specifically for this. It’s attention to detail coupled with […]

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Tags: Gifts

Australian magazine publishers need to get consistent about barcode placement

December 30th, 2014 · 11 Comments

Australian magazine publishers need to get serious about barcode placement on covers. Lack of consistency costs time. Take a look at the four covers in the photo, staff selling all four or a mix have to look at the cover to check where the barcode is prior to scanning. Take 5 and That’s Life are purchased together 47% […]

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Tags: magazines · Newsagency management

Partworks in convenience stores

December 30th, 2014 · No Comments

I’m in Singapore and noticed partworks being sold in 7-Eleven. While this probably because there are no specialist magazine retailers here, it was a shock to see such a specialist title in a convenience store with only a small range of magazines. The placement tells me that the giant 7-Eleven corporation can specialise when necessary, […]

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Tags: magazine distribution · Magazine oversupply · magazines · Newsagency challenges

Product adjacency mistakes

December 30th, 2014 · No Comments

I am guessing whoever decided to put the kids face paint with condoms was not following  head office mandated plan-a-gram in the 7 Eleven where I took the photo. Space is a challenge in a small footprint store. Also, sometimes you put a product somewhere to get it out thinking that you will come back to it […]

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Tags: retail

Shocking armed robbery in a Sydney newsagency

December 29th, 2014 · 2 Comments

The vision of the armed robbery in a Sydney newsagency airing on TV news tonight is shocking. It’s a reminder to have a plan of which the police would approve should this occur and ensure all staff are trained in the plan. 1 likes

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Tags: Newsagency management

ANF seeks help from newsagent suppliers on commercial matters

December 29th, 2014 · 2 Comments

The ANF CEO has written to selected newsagent suppliers seeking participation in a workshop in February 2015 to discuss matters relating to the future of the channel. While the idea of the ANF workshop sounds good, there are challenges. The most significant challenge is the conflict of interest of the ANF. It is a commercial player in […]

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Tags: Newsagent representation

Yes, I am not my customer

December 29th, 2014 · No Comments

When I saw the Shopkins product at the counter of the newsagency I groaned thinking it was sent to us by a magazine distributor (sorry magazine distributors). It looks like the kind of useless non print product they would send. It turns out our manager ordered it from GNS after spotting it in the GNS catalogue. His […]

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Tags: Newsagency management · Newsagency opportunities

Good Nexus gift from Pacific Magazines for newsagents

December 29th, 2014 · 2 Comments

I like the mouse mat from Pacific Magazines promoting their Nexus marketing platform. It’s useful as a mouse mat and useful for engagement with Nexus. I’m an avid user of the platform for tracking my performance compared to others and for promoting to my customers. 1 likes

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Tags: newsagency marketing

Sunday newsagency marketing tip: use your products to market your business

December 28th, 2014 · No Comments

When buying products to sell in your newsagency, undertake it as a marketing activity. Yes, buying is marketing. Well, it should be! Bring in products that will be sought after, that appeal to a niche group in the community which these people will love and which they will talk about. Products that make their way to you through everyday […]

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Tags: marketing · marketing tip · newsagency marketing

Sunday newsagency management tip: write advice to yourself

December 28th, 2014 · No Comments

Find somewhere away from your business , a coffee shop, a bar, a restaurant, somewhere that is busy with people all around you. Sit down and write a note to yourself explaining what you think needs to be done to improve the business. I find that when I am sitting in a busy location away […]

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Tags: Management tip · Newsagency management

Bauer media floods small business newsagents with Cosmopolitan Bride for no reason

December 27th, 2014 · 13 Comments

Newsagents – how is your supply of Cosmopolitan Bride from Bauer Media? The magazine allocations experts at Bauer decided to increase our supply on the back of a sell through of 40% or less. Cosmopolitan Bride is failing for is – we are losing money on it. Bauer would know this yet they want us […]

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Tags: magazines

The future of newspapers as viewed in 1995

December 27th, 2014 · 2 Comments

Wow! Check out this ABC Science program from 1995 on the future of newspapers: Fascinating given that the device predictions came true and sooner than expected. 5 likes

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Tags: Newspapers

News turns a profit in the UK

December 27th, 2014 · No Comments

Balancing my posts today about the future of print is news reported by International Business Times earlier this month out of the UK that Times Newspapers has made a modest profit of £1.7m. The whole article is well worth reading as it offers a British take on the health of print newspapers. 0 likes

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Tags: Media disruption · Newspapers

The future of the print newspaper

December 27th, 2014 · 3 Comments

Harvard Political Review earlier this month published The Future of Print: Newspapers Struggle to Survive in the Age of Technology, an article well worth reading. It takes us through the newspaper financial model and looks at the impact of technology. Technology provides publishers the best option for efficiency, it dramatically cuts the distribution cost. Distribution newsagents […]

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Tags: Media disruption · Newspapers

Google and the future of News

December 27th, 2014 · 2 Comments

I enjoyed an article from Jeff Jarvis at Medium about a role Google could play in the future of news. I especially love this quote from Jarvis: In Geeks, I argue that news organizations must shift from thinking of themselves as content factories serving mass audiences to understanding that journalism is a service to individuals and […]

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Tags: Media disruption

New York Review of Books on Murdoch

December 26th, 2014 · No Comments

The New York Review of Books has published an article Murdoch watchers will wan to read. How the Murdoch Gang Got Away by Geoffrey Wheatcroft is compelling reading about the phone hacking scandal which is still playing out. 2 likes

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Tags: Ethics

Playing hardball on refunds

December 26th, 2014 · No Comments

Here are the rules we follow for handling refund requests in order of importance: We require proof of purchase. If the customer does not have the receipt they must at least know the date and time so we can find the purchase – plus what else was purchased in the transaction. We do this search […]

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Tags: Newsagency management

Let the Boxing Day Sale begin in the newsagency

December 26th, 2014 · No Comments

We’re all set for a very busy day today and for the next few days with plenty of stock discounted so we can be an active participant in the Boxing Day Sale madness that is part of life in a big shopping centre. We have all Christmas items at half price as well as a […]

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Tags: Newsagency management

Merry Christmas

December 25th, 2014 · 1 Comment

To all the newsagents here – have a well deserved day off. To everyone else – relax and enjoy the day! Merry Christmas! 10 likes

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Tags: Uncategorized

Customers love the hassle free approach to forgotten envelopes

December 24th, 2014 · No Comments

We found ourselves providing many envelopes for cards brought to the counter without envelopes through the Christmas shopping season. We have a stash of different sizes there for just this situation – like we do for all major seasons. Today especially, when shopper stress levels were high, the reaction of our easy handling of forgotten envelopes […]

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Tags: Greeting Cards

The fart pen is the guy Christmas gift of 2014

December 24th, 2014 · No Comments

We sold plenty of fart pens this Christmas. Today, Christmas Eve, shoppers bought them in a steady stream. I was embarrassed by some of the hilarious stories. I feel for the dads who will open these tomorrow. A cherished gift of small business retail is the stories customers share, even the stories about fart pens. 3 likes

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Tags: Gifts