Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from September 2016

Major newsagency of the future initiatives launched at newsXpress national conference

September 30th, 2016 · No Comments

130+ newsagents gathered on the Gold Coast earlier this week for the second national newsXpress conference of 2016. From Sunday afternoon until Tuesday afternoon these newsagents any plenty of suppliers talked business and socialised in pursuit of mutual success. At the conference, newsXpress launched several initiatives for newsxpress members including: A new cloud based free business […]

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Tags: Newsagency management · newsagency of the future · Newsagency opportunities

South Australian power outage wreaks havoc with newsagents

September 29th, 2016 · 3 Comments

The shutdown of power in South Australia late yesterday through to today has caused extraordinary disruption for small business newsagents in the state. Some have boon closed because of no power, plenty don’t have stock they were due to receive today, some have considerable storm damage to repay, some have electrical equipment that has been fritzed, […]

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Tags: Newsagency challenges

Fascinating insights from a magazine publisher

September 29th, 2016 · No Comments

I firmly believe that print and digital media products live or due based on the relevance and quality of their content and not based on sales gimmicks and multi masthead bundling (discounting). I was interested, therefore, to read the terrific report from Mediaweek of their interview with chief executive of The Week, Kerin O’Connor. He made some fractionating observations about newspapers […]

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Tags: magazines

The cost of late payment is a key factor for suppliers

September 29th, 2016 · No Comments

An interesting report from the UK on invoice settlement times and practices shows Australian businesses as being among the slowest to settle invoices – an average of 26.4 days late. Late settlement is a cost of business to suppliers. I suspect some suppliers factor late settlement into product pricing, impacting all their customers. Other suppliers take the […]

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Tags: Newsagency management

If your art supplies sales are down…

September 29th, 2016 · No Comments

If art supplies sales in your newsagency are down, check out your local Officeworks. As fairfax reported yesterday, Officeworks has expanded into art supplies. I have seen several art supplies area in Officeworks stores. They are impressive. 0 likes

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Tags: art supplies

Poor communication from Blueshyft leaves newsagents hanging

September 28th, 2016 · 15 Comments

Blueshyft emailed newsagents yesterday afternoon asking them to call their POS software company for a stock file update. Despite the claim in their email, Blueshyft had not told my newsagency POS software company – serving more newsagents than all other POS software companies combined – anything about the update, they had not provided the file, we had not […]

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Tags: Newsagency challenges · Newsagency management

Talking down the newsagency channel

September 27th, 2016 · 6 Comments

A tweet a few days ago to 12,100 followers of Steve Molk frustrated me: As no one had responded so I did last night. We had a conversation on Twitter. here is how it went: 6 likes

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Tags: newsagency of the future · Social Media

Fresh approach to Halloween generating foot traffic

September 27th, 2016 · No Comments

This Facebook post on the weekend pitched masks we have in-store for Halloween. The idea was to get people in our area thinking about is for Halloween party items. We deliberately are not promoting the cheap Halloween products discount stores and supermarkets carry. We have chosen a less cluttered space – and it is working based on the terrific […]

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Tags: marketing · newsagency marketing

Think of your newsagency as a start-up

September 26th, 2016 · No Comments

Startups are all the rage. Politicians especially love them and love talking about financial support for them – as if they think there are votes in startups. I think the interest is in part due to the new of the startup, the opportunity to create something new that could be a great big thing. Thinking […]

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Tags: Newsagency challenges · Newsagency management · newsagency of the future

Animal Jam terrific at the newsagency counter

September 26th, 2016 · No Comments

Animal Jam product is working a treat at the counter of the newsagency – as a destination purchase while others purchase on impulse. Key to the success is depth of range available. This display says we can satisfy most Animal Jam fans. This placement is a good example of the moves we need to make at […]

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Tags: Newsagency management

Marketing tip if you have cruise ships or tour groups in your area

September 26th, 2016 · No Comments

This sign in the window of a Priceline on George Street Sydney is interesting in that a national chain would only do something like this if it worked. It looks like an opportunity for newsagents in areas where cruise ships dock or tour groups visit to try if not being done already. You can leverage […]

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Tags: Management tip · marketing tip

Sunday newsagency challenge: respect your own time

September 25th, 2016 · No Comments

When assessing the labour cost in your business ensure that you cost your own time at the going rate. As a newsagency management benchmark guide, I suggest a labour cost equal to between 9% and 11% of revenue where revenue is product sales revenue plus commission earned from any agency sales. If you don’t include the […]

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Tags: Newsagency benchmark · Newsagency challenges · Newsagency management

Sunday newsagency marketing tip: light your shop to be noticed

September 25th, 2016 · No Comments

What does your shop look like when you are closed? Smart lighting and a good window display can help your closed hours be profitable. I saw the different smart lighting can make last week in Manchester in the UK. Here is a photo of a real-estate agency on Deansgate: Here is another real estate agency […]

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Tags: marketing · marketing tip · newsagency marketing

Sunday newsagency management tip: clean up your signs

September 25th, 2016 · No Comments

An out of date sign indicates an out of date business in my view. Take this sign I saw hanging over the front door of a newsagency on Friday: Valentine’s Day 2016 was more than seven months ago. This sing is out of date. It’s presence above the door does not put the business in […]

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Tags: Management tip · Newsagency management

What do newsagents think about the Fairfax price increases?

September 24th, 2016 · 3 Comments

The Fairfax announcement yesterday of 10% to 12% cover price price increases for its capital city mastheads is in line with how the company has been approaching cover prices in recent years. Unless I am missing something in the announcement, the newsagent revenue increase is under 9%, leaving newsagents worse off in real terms compared to the publisher. […]

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Tags: Newspapers

Bagged magazines front of store in the UK

September 24th, 2016 · No Comments

Here is a display of bagged magazines at a WH Smith in Manchester from earlier this week. I guess the publishers do this because the discounted bagged magazines sell. This discounting has been going on for ages. To me it makes the cover price meaningless. 2 likes

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Tags: magazines

UK newspaper display looks like a junk shop

September 24th, 2016 · 1 Comment

Check out the display of The Daily Telegraph at a WH Smith store in manchester two days ago. With the water stacked up and the book stand on the side it looks junk shop like to me. I guess it works though. 3 likes

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Tags: Newspapers

Brutal newspaper competition in the UK

September 24th, 2016 · 2 Comments

Saw this at a WH Smith this week in Manchester. Check out the Daily Star. We are not big enough in Australia to have this head to head competition between mastheads. 3 likes

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Tags: Newspapers

Old-school newspaper publisher subscription obsession misses revenue opportunities

September 23rd, 2016 · 12 Comments

While I have no newspaper publishing experience, I am a consumer of news, especially on my phone, tablet and laptop. But I don’t pay for it, I won’t pay for it. If there is a story behind a paywall that interests I wait or seek it out elsewhere – not because I am cheap but […]

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Tags: newsagency of the future · Newspaper distribution · newspaper home delivery · Newspaper marketing · Newspapers

Do not print vouchers for someone who calls your newsagency

September 22nd, 2016 · 1 Comment

Only ever print vouchers from Epay or Touch for phone recharge, gift vouchers or any other form of voucher when the customer is in front of you. Touch or Epay will never call your business and ask you to print vouchers. Tell your staff and protect your business against fraud. 6 likes

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Tags: theft

The future of newspaper distribution and distribution newsagency businesses

September 22nd, 2016 · 1 Comment

You only have to look at the pitch from News Corp. to understand where they are focused for their future distribution channel. The tablet is the distribution mechanism. It is faster, cheaper, more accurate in placement and more current than the current method of printing, stacking, putting in a truck, driving to the distribution newsagent, […]

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Tags: newsagency of the future · Newspaper distribution · newspaper home delivery

Fascinating Sydney Gift Fair

September 22nd, 2016 · No Comments

The September Reed Gift Fair in Sydney was fascinating on a range of fronts. A greater diversity of retailers attended. This is no longer a gift fair. A greater diversity of suppliers – if you looked hard enough. Plenty of newsagents were only talking about side what has been traditional for their businesses. Just about […]

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Tags: newsagency of the future

Lego at Officeworks

September 21st, 2016 · 4 Comments

While independent toy retailers including newsagents struggle to get the Lego products they want, Officeworks has a range of Lego stationery. I saw it in the Sydney CBD store, at the front of the business in prime location. This range wold be ideal in newsagencies. 4 likes

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Tags: Newsagency challenges · Stationery

Ten ways you can save money in your retail businesses that too many retailers ignore

September 21st, 2016 · No Comments

Saving money is something all small business owners want to achieve, when it suits them, to make the business more profitable. When it suits them is the key phrase. I don’t want to sound bratty but I often see situations where the retailer, maybe a newsagent, maybe not, chooses to ignore a money saving opportunity […]

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Tags: Management tip · Newsagency management · Newsagency opportunities

Oxford Street Newsagency location still empty a year on

September 20th, 2016 · 11 Comments

Taylor Square Newsagency closed a year ago. The shop remains vacant today. I wonder if the landlord now wishes they had taken a different approach to rent negotiation for an empty shop is an expensive investment to carry. When I drove past earlier this week I was keen to see what retail was now in […]

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Tags: retail leases · Retail tenancy