Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from November 2017

I was wrong about Gotch, they don’t care about newsagents

November 30th, 2017 · 3 Comments

In my post last week about the missteps by XchangeIT and Gotch on the data handling for the new Gotch gift offer, The Market Hub, I said that I thought the issues wold be resolved at the Gotch end, negating the need for newsagency software change and therefore costs falling to software3 company owners and […]

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Tags: Ethics · magazine distribution · Media disruption · Newsagency management

Lottoland announces end of betting on Australian lotteries

November 29th, 2017 · 4 Comments

Luke Brill, CEO of Lottoland, send this message to customers this afternoon: Hi Mark, We’ve not seen you around in a while and it would be great to have you back on board. I’d like to keep you up to date with all things Lottoland. It’s been a huge year for us, in which we […]

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Tags: Competition · Lotteries

The importance of acceptance cards in the card department of a newsagency

November 29th, 2017 · 1 Comment

Acceptance cards are an often neglected part of the card story in newsagency card departments. Tucked away, out of sight and not promoted, acceptance cards are always there, but often forgotten. Yet, acceptance cards represent a point of difference opportunity for us, they and other cards with them can be promoted to pitch a point […]

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Tags: Greeting Cards · marketing tip · newsagency marketing

Do you still stock erotic magazines?

November 28th, 2017 · 4 Comments

There was a time when Australian newsagents received a broad range of soft-porn erotic titles. From what I see, however, that is not so much the case today. Seeing this post on Twitter this morning. referencing a title supplied to some UK newsagents it made me wonder what Aussie newsagents receive today. Do you still […]

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Tags: magazines

Fairfax advertising with the New York Times

November 28th, 2017 · No Comments

This is something you would never have seen in print: a Fairfax masthead, The Age, being advertised on a New York Times platform. That this is being done speaks to the extent of change we are amidst – not only in print media but in all areas of business. What was usual previously can be rare […]

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Tags: Media disruption · newsagency of the future · Newspapers

Allens changing the perception of lollies

November 27th, 2017 · No Comments

I love what Allens is doing this Christmas with their pop-up shops in some capital cities. I saw their Sydney pop-up a couple of weeks ago at Westfield in the centre of the city. They are getting people to pay over the odds for jars of personally selected lollies with a personalised name sticker. It […]

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Tags: confectionary

Why Tatts is asking retailers questions about employee pay and conditions

November 27th, 2017 · 10 Comments

Newsagents have been wondering why Tatts is expressing interest in employee arrangements in newsagency businesses. I have had plenty of questions and I know others have too. This situation has come about because of the federal government passing vulnerable employee legislation following the 7-Eleven debacle. The Fair Work Ombudsman website sets the scene: On 15 […]

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Tags: Newsagency management

Newsagency marketing tip: shining a light on friendship

November 26th, 2017 · No Comments

This image is another example of how an image can drive social media engagement, which then drives in-store purchases. A brief moment taken to put items together and photograph them pays off when a post drives outcomes at the register. It is easy to do this yourself, without using an ad or social media expert. […]

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Tags: marketing · marketing tip · newsagency marketing

Newsagency management tip: don’t clog your data

November 26th, 2017 · No Comments

Some suppliers load your computer systems with considerable more data than is necessary. Take Blueshyft, in my opinion they want you to load 100,000s of stock items because their tech approach is inefficient. Their inefficient approach is decd and abetted by XchangeIT. This is all so you can sell low margin agency product that leeches […]

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Tags: Management tip · Newsagency management

What do you do for your team Christmas party?

November 25th, 2017 · 6 Comments

A newsagent colleague has asked me to put this question out there for others to respond: What do you do for your staff Christmas party? 8 likes

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Tags: Newsagency management

Pet Barn leads on pet Christmas gifts

November 25th, 2017 · No Comments

Visit your local Pet Barn right now and you see a consistent pet Christmas offer. I have been in four stores this week and the pitch is consistent, and good. Pet gifts are massive. I have had success in the dog and cat gift space through the year and at year end. 3 likes

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Tags: Gifts

Lottoland pitches Black Friday offer

November 24th, 2017 · No Comments

Here is a promotional email sent by Lottoland to Australian customers today that connects with the Black Friday online sales event: 3 likes

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Tags: Lotteries

The landlord paints the newspapers

November 24th, 2017 · No Comments

Okay so the landlord engaged a painter to paint the area where the newspaper delivery cage is located. No advance warning, no notice. This morning, we go to collect the papers and the painter painted through the cage, damaging most papers inside. Idiot! 5 likes

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Tags: Newsagency management

How is Christmas going for you?

November 24th, 2017 · 13 Comments

Early year on year sales data I am seeing indicate a solid start to Christmas with some stores achieving terrific year of year growth. This data is from a range of newsagency business situations – city, country, shopping centre, high street, banner group and independent. Card sales are strong, especially boxed cards with some stores […]

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Tags: Newsagency management

News Corp., launches digital-only subscriptions

November 23rd, 2017 · 1 Comment

News Corp. has launched app-only digital-only subscription offers for major capital city daily newspapers –The Daily Telegraph, Herald Sun, The Courier-Mail and The Advertiser. This move is a departure from the model followed up to now, one whereby print editions were involved – even if only for two days a week as was the case for some […]

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Tags: Newspapers

Bauer to close Yours, Recipes+ & Homes+

November 22nd, 2017 · 13 Comments

Mumbrella reports on magazine closures at Bauer. The closure of Yours is a surprise as this title served a valuable niche. The latest sales benchmark data, which I will release Friday, provides some context for the closures as the overall product category remains challenged. 5 likes

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Tags: magazines

The extraordinary reach of online sales for a newsagency focussed on the future

November 22nd, 2017 · No Comments

This map shows the delivery points of online sales from the last few months for a Victorian based newsagency related business. The average sale value is in excess of sixty five dollars, not including shipping, which is charged for at cost. The map does not show click and collect customers, and there are plenty of […]

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Tags: Newsagency management · newsagency of the future

What did you do with these journals sent by Gotch yesterday?

November 21st, 2017 · 9 Comments

2 likes

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Tags: magazine distribution · Magazine oversupply · Ugh!

Would you include returned magazines for which you have received a credit in the stock you sell with your newsagency business?

November 21st, 2017 · 5 Comments

A newsagency business changed hands this year where the vendor included returned magazines as part of the inventory for which then purchaser paid. The stock take was not undertaken by people skilled in newsagency business stock takes. The solicitor for the purchaser had never aced for a client in the purchase of a newsagency before. […]

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Tags: Ethics · magazines · Newsagency management

Hallmark Cards launches cards for same sex engagement and marriage

November 20th, 2017 · 4 Comments

6 likes

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Tags: Greeting Cards

Gordon and Gotch moves into gift wholesaling and fails to adhere to data standards (with the help of XchangeIT)

November 20th, 2017 · 1 Comment

Earlier this month, Gordon and Gotch launched The Market Hub, a wholesale business offering toys, gifts and other items. In my opinion, Gotch should get its magazine distribution business right first. There are too many mistakes, too much oversupply, poor newsagent customer service and a poor tech platform through which newsagents connect. As I have […]

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Tags: Ethics · magazine distribution · supplier arrogance · Ugh!

Newsagency management tip: understand what insolvent trading is

November 19th, 2017 · 18 Comments

A business owning three newsagencies went broke months ago, owing close to two million dollars. The liquidators report was released recently, declaring that the business had been trading while insolvent for at least two years. This finding could have serious consequences for the directors. ASIC defines insolvent trading: An insolvent company is one that is […]

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Tags: Ethics · Management tip · Newsagency management

Newsagency marketing tip: pitch Kris Kringle gifts

November 19th, 2017 · No Comments

Right now is the time to pitch Kris Kringle gifts. These are gifts that usually focus on fun and sell for anywhere between $10 and $50. We are enjoying terrific success with a range of fun gifts right now, for workplace gifts. Starting in a week or so we will focus more on heartfelt gifts, […]

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Tags: Gifts

Officeworks actively promoting 2018 school books business

November 18th, 2017 · No Comments

Go into any Officeworks store and you are greeted by their school books pitch for the 2018 year. Their pitch is simple and compelling: save time and save money. Right now, this is the pitch newsagents need to be making if they are in a competitive situation for school book orders for the 2018 year. […]

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Tags: Stationery

Inside Sport magazine promotes newsagents

November 17th, 2017 · No Comments

2 likes

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Tags: magazines