Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from February 2018

The My Little Pony part series appeals beyond the obvious demo…

February 28th, 2018 · No Comments

This, from Twitter: 1 likes

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Tags: partworks

New faith based cards driving new shopper traffic

February 28th, 2018 · 2 Comments

We have had several ranges of DaySpring faith based cards in store since prior to Christmas, long enough to get good data to access performance. In addition to being added to baskets of existing shoppers, the DaySpring cards are helping us attract new shoppers to the business. We are doing this through a thoughtfully crafted […]

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Tags: Greeting Cards · newsagency marketing · Newsagency opportunities

Media companies pile-on in the appeal against the Rebel Wilson verdict

February 27th, 2018 · No Comments

ABC, Fairfax Media, News Corp, Seven, Nine, and Macquarie Media and all seeking leave of the court to have a say in the appeal by Bauer Media of the decision granting Rebel Wilson $4.5m in damages following her claim of defamation last year. My personal view is that defamation payouts should not be held back, that […]

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Tags: Media regulation

Discounted magazines appear here to stay

February 27th, 2018 · 4 Comments

Look, I don’t get it, I don’t get why retailers continue to stock discounted magazines next to the full price version. Sure, in transit locations maybe, but newsagencies? No, I don’t get it, not for the business I prefer at least. These bagged offers educate the magazine shoppers we really like – those who buy […]

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Tags: magazines

Promoting the My Little Pony part series in the newsagency

February 26th, 2018 · No Comments


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Tags: partworks

The role of social media and personal recommendation

February 26th, 2018 · No Comments

Personal recommendation on social media, even among people who don’t know each other, is valuable, even in driving the sale of a single newspaper. Check out this conversation on Twitter: 5 likes

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Tags: Newspapers · Social Media

More on the Powerball changes

February 26th, 2018 · 17 Comments

I have seen the recent communication from Lotterywest to newsagents in preparation for the Powerball changes. The is much for retailers to communicate to customers, plenty of changes that will cause friction at the counter. I know from feedback already that customers will have many questions, as will staff and newsagency business owners. The changes […]

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Tags: Lotteries

Good start to Sydney Gift Fair

February 25th, 2018 · No Comments

Feedback from the floor of the Sydney Gift Fair is that optimism was strong among retailers and buying good. Attendance was up 14% on level 1 and 18% on level 4 on 2017 numbers. There is no better indicator of business outlook than buying at a major trade show like this. Suppliers I have had […]

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Tags: Gifts

Strong digital subs growth for Fairfax

February 24th, 2018 · 3 Comments

Fairfax this week reported strong growth in digital subscriptions. In the six months to December 31, The Australian Financial Review, The Sydney Morning Herald and The Age grew their total paid digital subscriber base by close to 50,000, the strongest half in four years, taking total subscribers across Fairfax’s three major titles to more than […]

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Tags: Media disruption

The challenge of the permitted use clause in shopping centre leases

February 23rd, 2018 · 2 Comments

Major shopping centres can be fierce in their interpretation and regulation of permitted use clauses in leases. The permitted use clause details what you can sell or offer in your business. Some newsagents are coming up against permitted use clause challenges when they evolve their businesses in response to market changes. I have and it […]

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Tags: Newsagency management · retail leases · Retail tenancy

Gotch lets newsagents down with My Little Pony Adventures part series from Eaglemoss

February 22nd, 2018 · 2 Comments

The My Little Pony Colouring Adventures part series launches next week. I expect issue 1 will sell out quickly for some stores while others will have returns. I say Gotch has let newsagents down because of their typically poor and one size fits all approach. I have had My Little Pony products from multiple suppliers […]

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Tags: magazine distribution · Magazine oversupply · magazine subscriptions · partworks

New newsagency location opportunities in regional NSW

February 21st, 2018 · No Comments

I am aware of two greenfield (new location) newsagency opportunities in case anyone is looking to establish a new business related to our channel. Email me 1 likes

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Tags: buying a newsagency

XchangeIT failed newsagents on the Gotch data change

February 21st, 2018 · No Comments

XchangeIT claims for itself a key role in data quality when it comes to magazine supply and return data in the newsagency channel. It is the copy, meting out punishment for poor data. Last week, in the middle of the Gotch data structure change, XchangeIT oversaw faulty data sent to newsagents. data contrary to what […]

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Tags: Customer Service · Ethics · Social responsibility

Easter in the newsagency

February 20th, 2018 · 1 Comment


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Tags: visual merchandising

Tracking average sale value as a key business performance metric

February 20th, 2018 · No Comments

I track average sale value for my stores when assessing business performance monthly, by day of week, quarterly and annually. It is a valuable metric and a useful target to best over time. In one of my stores, the average sale value for January was $12.35. This is in a  business without lotteries, tobacco and […]

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Tags: Newsagency management


February 19th, 2018 · No Comments

A supplier at the Toy Fair in New York this week has posters on the outside-facing wall of their large booth inviting comment. This one re Toys R Us had one tough comment. 5 likes

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Tags: Small Business

Tips on improving cashflow in newsagencies and small business retail

February 19th, 2018 · 10 Comments

Following on from my post last Thursday, here are tips for improving cashflow, to make it easier to settle supplier accounts on time and thereby improve leverage for better deals and terms. Set a budget for purchases, focussed on what you can spend and when you can spend it based on accurately anticipated cash flow. […]

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Tags: Newsagency management · Newsagency opportunities

More respected brands cross into retail, opening more opportunities for us

February 18th, 2018 · No Comments

Stanley is the latest brand that I have seen cross into a retail offering. If the John Deere experience of a year or two back is anything to go by, Stanley will do very well because of the multi-layered appeal … as a straight out kids product and as a product that an adult who […]

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Tags: Gifts · Newsagency opportunities

Newsagency VM tip: inspire gift wrapping

February 17th, 2018 · No Comments

The placement of a wall of seasonally-themed gift wrapping could be the inspiration shoppers need to buy from you as you show the potential of what can be achieved. Walls, like those below, appropriately located and lit, could attract shoppers deeper into the business. 5 likes

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Tags: Management tip · marketing tip · visual merchandising

What do you think of the Powerball changes?

February 16th, 2018 · 184 Comments

I have been asked by several people to start a topic on the Powerball changes, so they can comment. Here it is. For those unfamiliar, here is a summary of the changes, from an email to retailers from Lotterywest: More overall winners We’re improving the odds of winning any prize from 1 in 78 to […]

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Tags: Lotteries

More suppliers moving away from offering trading terms

February 15th, 2018 · 1 Comment

One way any business can among cash flow is to delay paying creditors. Suppliers often factor the average collection time into their business cost model. A challenge arises when the average collection time extends beyond the anticipated. Two suppliers I spoke this week mentioned seeing significant increases in average collection time. Each saw it grow […]

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Tags: Newsagency management

Deconstructed pens popular but not seen in newsagencies

February 14th, 2018 · No Comments

Officeworks is pitching deconstructed pens in this build your own pen display. I have seen a similar pitch in stationery outlets in the US and Europe this year too. It’s a new thing in stationery based on all this activity, a trend if you will. I am not aware of any supplier to newsagents offering […]

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Tags: Stationery

Would a business tax cut encourage you to pay employees more?

February 13th, 2018 · 16 Comments

The Treasurer was on TV last night saying that passing a tax cut for businesses, including small businesses, would see the businesses increase wages. Maybe I am missing something for I don’t see the two as connected in this way. Wages are a pre tax cost of business. If the government succeeds in reducing tax […]

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Tags: Newsagency management

Small business matters to the Australian economy and local communities and families

February 13th, 2018 · 1 Comment

I am proud of this infographic created by the team at my POS software company pitching accurate data on the value of small businesses in Australia. 15 likes

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Tags: Social responsibility

A busy day for the Gotch change

February 12th, 2018 · No Comments

It has been a busy day dealing with the Gotch data structure changes. Speaking from my own Tower Systems experience, help desk call traffic was up 350% as newsagents called to check that they were not making a mistake or to ask other questions. As is the case with any tech change, it brings to […]

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Tags: newsagent software