Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from June 2018

Newspaper page 1 editorial cover-up: discounting Nathan Buckley

June 30th, 2018 · 3 Comments

The newspaper subscription discount marketing sticker stuck on the front page of The Saturday Age today makes it look like Nathan Buckley is 50% off. It makes no sense to me that retailers of newspapers leave these newspaper home delivery subscription advertising stickers on newspapers they sell in-store. 4 likes

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Tags: newspaper masthead desecration

Current lottery fitout in NZ

June 30th, 2018 · No Comments

Here is the current small store format lottery fit out in New Zealand. 5 likes

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Tags: Lotteries

Connecting POS software to ecommerce sites

June 30th, 2018 · No Comments

Here is a brief video we produced in-house at Tower Systems where I discuss connecting POS software to e-commerce sites. I am sharing this here as more and more newsagents are curious about webstore connections. 6 likes

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Tags: newsagent software

ALNA on the banning of lottery betting in Australia

June 29th, 2018 · 14 Comments

A press release from ALNA yesterday: Turnbull Government banishes lotto betting from Australia – delivering for small business and consumers Australia’s national industry body for newsagents welcomes the passing of the Interactive Gambling Amendment (Lottery Betting) Bill, to protect consumers and assist small businesses that sell lottery products FOR IMMEDIATE RELEASE Australia, 28 June 2018: […]

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Tags: Lotteries

Crikey: Warren Buffet ‘abandons’ newspapers

June 29th, 2018 · No Comments

Newspaper supporters have, over recent years, pointed to Warren Buffet and his investment in newspapers to support their view that newspapers have a future. This, yesterday, from Crikey: How Warren Buffett abandoned newspapers. Rather than sell or close his 70 or so weakening newspapers now clustered in BH Media, CEO Warren Buffett has decided to […]

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Tags: Media disruption · Newspapers

Why I think newsagents should not stock Inside Out magazine

June 28th, 2018 · 3 Comments

In my opinion, newsagents should request News Life Media and Gordon and Gotch not supply them Inside Out magazine. For years, News Corp’s News Life Media has supplied Inside Out to Coles with a price of $6.00 while small business newsagents have a price of $8.20. The Coles retail price is less than our cost price. I think we […]

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Tags: Ethics · Social responsibility

Happy Pineapple Day

June 27th, 2018 · 10 Comments

Small seasons matter. Today is the day to feature all things pineapple, because we need to attract people for more than the major seasons for which we are known. There are around 20,000 searched for the term pineapple in Australia every month.many more for phrases with the word. Pineapple gifts, cards, homewares and novelty items […]

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Tags: marketing · marketing tip · newsagency marketing

Get ready for the new pay rates

June 26th, 2018 · No Comments

If you are in a marketing group be sure to get the new pay rates that kick in from July 1 so you are ready with the first pay run from next week. While Fair Work will publish these, they have not done so at the time of writing, which makes it tight for people […]

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Tags: Newsagency management

We need to remind people what we sell

June 25th, 2018 · 2 Comments

It falls to us as retailers to remind shoppers what we sell, even everyday items that we think people would come to us for first. We need to do this in our front windows, in advertising and using social media. We need to attract shopper traffic by pitching items so when they do need them […]

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Tags: Newsagency management · newsagency marketing · Stationery

End of financial year advice for retail newsagents

June 24th, 2018 · 1 Comment

The end of the financial year is less than a week away. Here is some advice for those wanting to be prepared. If stock on hand data in your computer system is accurate through structured and consistently followed inventory arrival, sales and return processes, a stock take is not necessary according to ATO advice. However, you […]

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Tags: Newsagency management

Check that you are paying your employees correctly

June 23rd, 2018 · 23 Comments

The stories in the media this week about underpayment of employees in cafes and other retail businesses is a reminder of the need to ensure you are paying your team members according to the law. Ensure you have proper record keeping for hours and wages. Provide a written pay slip with every pay. Pay on […]

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Tags: Management tip · Newsagency management

Handling the wrong price on the newspaper

June 23rd, 2018 · No Comments

A newsagent sent me this: 7 likes

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Tags: Newspapers

Wow. Time.

June 22nd, 2018 · 11 Comments

Reminds me of when news magazine covers sold plenty of extra copies in Australia. 18 likes

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Tags: magazines

Beware lender of last resort loans

June 22nd, 2018 · No Comments

There are some expensive financiers pitching easy to obtain finance to newsagents and other small business retailers at the moment. Two of these pitching for business in recent weeks are charging interest at close to 20% with escalating penalties for late payment. Their pitch is similar to discredited payday lenders – fast access to easy […]

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Tags: Ethics · Newsagency management · Social responsibility

Spike in requests from charities for help from small business retailers

June 21st, 2018 · No Comments

I have seen a spike in requests from charities and community groups for donations this year. Every day there is another request. What is most interesting is the increase in what I’d call anonymous requests. These are from groups or people you have never heard of and they are made anonymously by impersonal email, letterbox […]

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Tags: Newsagency management · Social responsibility

GNS closes OfficeSmart, partners with Office Choice

June 20th, 2018 · 1 Comment

GNS yesterday announced the closure of the OfficeSmart B2B discount stationery program it has run for more than twenty years. It has replaced this with a partnership with Office Choice, a marketing group for independent stationery businesses. Here is the GNS announcement: Dear OfficeSmart member, Since OfficeSmart was launched in 1995, the stationery and office […]

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Tags: Stationery

Parcel pickup woes in the UK

June 19th, 2018 · 1 Comment

Smiths News in the UK has closed its 3,500 outlet strong Pass My Parcel service. Smiths News has shut down its Pass My Parcel service with immediate effect after announcing “very disappointing” financial performance. Newly-released interim results predicted that Pass My Parcel would make an even larger loss than last year due to decreased margins. In […]

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Tags: Australia Post · Newsagency management

Awesome start to the day

June 19th, 2018 · 13 Comments

You know it is going to be a good day when you have $690.00 in online sales from overnight to process and it’s not even 6am. The money is in the bank, the goods are in-store. All that needs doing is packing and shipping, which is easy. One purchase is click and collect while the […]

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Tags: newsagency of the future

How much time do you send on magazine supply shortages?

June 18th, 2018 · No Comments

I head from three newsagents today frustrated about the Gotch handling of supply shortages. In each case they have advised Gotch of shortages. Gotch rejected their claim, without providing important details.  They then have to call Gotch to get the details. This is appalling customer service, which I am sure Coles and Woolworths do not […]

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Tags: magazine distribution · Ugh!

Leveraging Red Nose Day fundraising

June 18th, 2018 · No Comments

Like many retailers we are raising funds for Red Nose Day with the placement of this product stand at the counter, in prime position. We are supporting there cause beyond the counter placement with engagement through education in-store and on social media. While fundraising is important, I think non-financial contributions can make a difference for […]

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Tags: Social responsibility

Pitching Win a Car on the lease line

June 18th, 2018 · No Comments

We have been promoting the Pacific Magazines Win a Car promotion on the lease line, facing into the mall. We pocket count what we place in the stand. That way we can track its performance compared to the usual location for the promoted titles in-store. This front of store placement works every time we do […]

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Tags: magazines

Peppa Pig is a mega-brand you can’d live without

June 17th, 2018 · No Comments

How many different Peppa Pig products do you have in your newsagency? For a solid Peppa Pig story to be pitched in-store you need twelve different products at the very least. Ideally, you will have more, like twenty-five plus to truly tap into the Peppa Pig opportunity, which is huge and lucrative by the way. […]

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Tags: Newsagency management · newsagency marketing · Newsagency opportunities

Newspaper price rises coming at the wrong time

June 16th, 2018 · 1 Comment

In the next couple of weeks, the cover price for plenty of News Corp. newspapers will increase. If this increase goes like the last one, there will be plenty of customers who complain. Years ago, ten or fifteen at least, newsagents agitated for cover price increases. back then, newspapers were bigger and more valued. Today, […]

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Tags: Newspapers

The newspaper subscription disconnect on show

June 15th, 2018 · 8 Comments

On 774 ABC radio in Melbourne yesterday, a caller called the open line to express frustration at newspaper subscription arrangements. I’ll do my best to recount what they said. The caller has been a newspaper subscriber for decades. They love the physical paper and enjoy digital access that comes with their subscription. Their local newsagent […]

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Tags: Newspaper distribution · newspaper home delivery · Newspapers · Ugh!

Retail work available: Melbourne

June 14th, 2018 · No Comments

If you know anyone looking for retail work in Melbourne please have them email me. There are several roles coming up. mark@towersystems.com.au. 2 likes

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Tags: Newsagency management