Australian Newsagency Blog

A blog on issues affecting Australia's newsagents, media and small business generally.

Entries from April 2019

Do you want XchangeIT involved in lottery ticket sales?

April 11th, 2019 · 4 Comments

XchangeIT reps say they have been asked to connect lottery terminals with newsagency POS software. They are talking with POS software company its about feeding transaction data from lottery terminals to POS software. As I understand it, XchangeIT will receive transaction data that you select on your POS terminal to add to a sale. If […]

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Tags: Lotteries

Newsagency of the future workshops: beyond 2019

April 10th, 2019 · 4 Comments

Opportunities for new shopper traffic, higher GP% and greater per visit value. I invite you to a new free business management workshop for newsagents where I will share an insight into trends in current trading data, trends for core categories overseas and opportunities for growth as we all recast our businesses. I will ask some […]

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Tags: newsagency of the future

The challenge of button batteries in products

April 9th, 2019 · No Comments

The issue of button batteries and the risks the present is important for any retailer selling products that use these. Product Safety Australia, part of the ACCC, is active on the issue of button batteries right now. Every week, around 20 Australian children present to an emergency department following exposure to button batteries, including ingestions and […]

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Tags: Social responsibility

Should you publish photos and videos of people you think have stolen from your retail business?

April 8th, 2019 · 6 Comments

More and more retailers are sharing images and videos of people they say have stolen from them thanks to free access to social media platforms. It seems to me that the biggest risk of such action is the possibility that publishing such material could be defamatory. All Australian states and territories passed the Defamation Act 2005, […]

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Tags: Newsagency management · Social Media · Social responsibility

Pitching cards for guys

April 7th, 2019 · 4 Comments

I took some photos of guy cards at one of my shops yesterday and used them to put this video together for newsXpress members to use on social media. It is deliberately simple, short and narrow if focus. By narrow, I mean I deliberately selected cards offering humour – I’ll do a different video on […]

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Tags: Greeting Cards · marketing tip · newsagency marketing

Reject Shop is competitive on cards

April 6th, 2019 · No Comments

I had an opportunity to see the card range in a Reject Shop earlier this week. As the photo shows, it is considerable. (Click on it for a better look.) yesterday, I checked another of their outlets. It was an equally impressive in range. While the Reject Shop attracts a specific shopper, their range position […]

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Tags: Greeting Cards


April 5th, 2019 · 8 Comments

In the Aussie newsagency community there are many media watchers. For them, I commend this New York Times article: HOW RUPERT MURDOCH’S EMPIRE OF INFLUENCE REMADE THE WORLD as today’s recommended reading. Be sure to read this too, from Michael West: Rupert Murdoch’s US empire siphons $4.5b from Australian business virtually tax-free.   There is also […]

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Tags: Ethics · Newspapers · Social responsibility

What would it take for newsagents to engage with magazines again?

April 4th, 2019 · 18 Comments

An Australian publisher asked me this question yesterday. In the discussion I said I would pose it here, without identifying them. They asked because they are concerned at the continuing fall in engagement from newsagents supporting their titles. For context, most titles have cover prices today that they had four and more years ago. I […]

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Tags: magazines · newsagency of the future

The local charity disconnect

April 3rd, 2019 · No Comments

I am tired of people from local charities and community groups only stepping into or calling or emailing the business to ask for product or cash donations. Local charities and community groups need to learn that support from local businesses is only possible if local shoppers, including members of their group, support local businesses. While […]

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Tags: Social responsibility

What does the Big W store closure news mean for newsagents and small business retailers?

April 2nd, 2019 · No Comments

The announcement yesterday by Woolworths that it would close 30 of their Big W stores and close two distribution centres over three years understandably played as big news. The closures represent 16% of the Big W rooftops. Following the conclusion of the BIG W network review, Woolworths Group has identified approximately 30 BIG W stores […]

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Tags: Newsagency management · newsagency of the future

News readership growth as print sales continue decline

April 1st, 2019 · 1 Comment

Fairfax is today reporting terrific growth in readership for The Sydney Morning Herald as reported by NewsMediaWorks, a publisher run organisation that tracks readership combined with print circulation. The Sydney Morning Herald started 2019 as the most-read title bolstering its lead over News Corp titles after recording more than 8 million digital and print readers […]

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Tags: Media disruption · Newspapers

Gentle faith cards a hit with customers

April 1st, 2019 · No Comments

The Day Spring range of cards we have been selling for over a year now have landed a terrific niche of shoppers, which has guided us to expand our range of allied products for them. Displayed outside the card department, we are able to focus on the niche in-store as well as through social media. […]

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Tags: Greeting Cards