Adding up faxes, emails, phone calls and visits, more than seventy unexpected unscheduled time consuming requests of this newsagent this week. Seventy. On top of that is the usual work central to being a good newsagent. The requests ranged from a request to do a special display to a request for complex data. Every one took time which, generally speaking, was not allowed for in the staff roster.
While I am happy to support any supplier supporting my business, it is imperitive that ad hoc requests are more structured and and made with consideration for the time being invested in newsagencies across the country.