Here’s what often happens with the craft, patchwork, quilting, crochet, knitting and sewing triple packs publishers send to newsagents. Customers want to see what they are buying and rip open the packs and often leave the mess for newsagents to fix. While I understand the need for triple packs, there must be a more retailer and customer friendly way than these sealed packs. The pack photographed, distributed through Network, can only be fixed by newsagents who have a heat seal packaging unit available. If we notice a customer looking we offer to carefully open the pack – this does not happen enough unfortunately.