A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Another BOPO complaint and then kudos

Newsagents are not alone in their frustration with the BOPO card launched a couple of months ago by Bill Express. David Vennik blogs (loudly) about his experience. While David’s post, in my view, is over the top and unnecessarily obscene, it demonstrates the risk of blogging to companies and, at the same time, the value of the medium for lovers of democracy.

Newsagents are less colourful in their complaints about BOPO but just as angry over being charged up to $200 for training which lasts no more than a few minutes.

When I did the Google search which brought up David’s blog post, I also found this post at the Multiple Sclerosis Peer Support Community. That link pointed me to this discussion about BOPO at the Whirlpool forums. Fascinating.

Back to the newsagent issue with Bill Express and BOPO. Bill Express needs to listen to newsagent complaints and reconsider their decision to charge for the training. As their partners, newsagents deserve better treatment.

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Bill Express

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